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SOCIAL COMMERCE:
THINKING BEYOND FACEBOOK
www.CatalystDigital.com
INSTRUCTIONS
Audio pin
Dialing in via phone? This
is where to find your
audio pin. Enter your
custom pin to hear the
presenters.
To ask questions
Type your question in the
"[Enter question for staff]"
field. Only the presenters
will see the question. Use
this for content questions
or any issues hearing us.
www.CatalystDigital.com
YOUR SPEAKERS
MODERATOR SPEAKER
Erica McLaughlin
Marketing Coordinator
Catalyst
Greg Hayes
Associate Director, Paid Social
Catalyst
www.CatalystDigital.com
Organic Search | Paid Search | Paid Social Advertising
Programmatic | Retail Media | eShelf
WHAT WE DO
Business Results.
Powered by Advanced Marketing Strategy.
SOCIAL COMMERCE:
THINKING BEYOND FACEBOOK
www.CatalystDigital.com
SOCIAL COMMERCE – SETTING THE STAGE
Social Media has proven to be an
extremely valuable aid when it comes to
driving sales – shifting from a position
of influence to direct purchasing.
By identifying and leveraging social
platforms and ad units geared for
driving sales, brands can establish
social commerce as a pivotal piece of
their ecommerce strategy.
www.CatalystDigital.com
BEHIND THE SOCIAL COMMERCE SURGE
75.8%
80.5%
82.5%
84.0%
84.9%
34.11
41.04
43.9
46.59
48.88
2016 2017 2018 2019 2020
Average Time Spent per Day with Mobile Social Networks
US, 2016 - 2020
Source: eMarketer, February 2019 Source: eMarketer, February 2019
minutes % of time spent with social networks
$268.78
$338.02
$419.17
$508.52
$602.61
2019 2020 2021 2022 2023
The Role of Mcommerce in Overall Retail Sales
2019 - 2023
4.9%
6.0%
7.3%
8.7%
10.0%
Retail Sales % of Mcommerce sales in overall retail sales
75.8%
80.5%
82.5%
84.0%
84.9%
The relationship between mobile & social
engagement is creating more accessible
shopping experiences than ever before.
www.CatalystDigital.com
THE MATH IS SIMPLE
+ =
Time spent on
mobile social
networks
Purchases via
mobile
devices
Rise of social
commerce
Source: eMarketer, February 2019
*Data in appendix
www.CatalystDigital.com
THE PLAYERS
When it comes to driving sales on social, advertisers need to understand the difference between
Purchase Drivers and Influencers.
Purchase Drivers
Platforms that have developed a
sophisticated integration with
ecommerce.
• Direct Conversion (Purchase)
Objective
• Commerce Based Ad Units
• Product Feed Compatibility
Purchase Influencers
Valuable platforms for shaping
purchase decisions and
generating demand for
different items. Unique
audiences and targeting to
help stack the funnel
A best in class social commerce strategy
leaves no stone unturned.
www.CatalystDigital.com
THE POWER OF FLUIDITY
Activating a social commerce strategy across
multiple platforms allows for a more fluid
budget.
A fluid budget is key for a few reasons:
• Maximizes Overall Campaign Efficiency
• Establishes Multiple Touch Points
• Different platforms can drive different
product sales
www.CatalystDigital.com
THE POWER OF FLUIDITY
Activating a social commerce strategy across
multiple platforms allows for a more fluid
budget.
A fluid budget is key for a few reasons:
• Maximizes Overall Campaign Efficiency
• Establishes Multiple Touch Points
• Different platforms can drive different
product sales
PINTEREST
www.CatalystDigital.com
PINTEREST AND COMMERCE
Audience Propensity: Primarily planners
seeking inspiration, possibilities, and ideas
across a wide variety of categories.
Commerce Opportunity: Pinterest users have
more control over what they are served due to
the search functionality of the platform. Reach
users at the start of their research phase –
making your brand top of mind.
Recommended Targeting: Keyword, Customer
Lists, Act-alikes, Interest/Behavior (test and
optimize).
*Pinterest 2019
97% of Pinterest
searches are
unbranded*
www.CatalystDigital.com
PINTEREST AND COMMERCE
Standard Pin
Discovered in home feed or search
results. Pin can include: picture,
product name, and price.
Shop The Look Pin
Tag different areas of photo that can be
shopped in platform. Users tap tags for
additional product details
Product Pin
Dynamically serve Pinterest users shopping
pins through the product feed, linking to
individual product pages on site
SNAPCHAT
www.CatalystDigital.com
SNAPCHAT AND COMMERCE
Audience Propensity: Places importance on
lifestyle moments and creativity. Snapchat makes
users feel happy and playful**, and they maintain
that mindset while engaging.
Commerce Opportunity: The happy, playful nature
of the app gives advertisers an opportunity to
capture the essence of the platform through ads,
reaching users of a different mindset with timely,
native creative.
Recommended Targeting: Interest & Behaviors,
Demographics, Custom Audiences, Lookalikes (test
and optimize).
More than a third of
Snapchat’s audience
can’t be found on
Facebook or
Instagram*
*Snapchat 2019
**Murphy Research 2019
www.CatalystDigital.com
SNAPCHAT AND COMMERCE
Collection Ad
Feature product directly in the Top
Snap and in four clickable image
tiles through product feed
Story Ad
Feature a collection of products
in a thematic way on discover
page
Snap Ad
Ads which can drive to
your website or app
AR Lens
Add a CTA 'button' onto any AR lens,
sending users to online stores or
apps where they can purchase
www.CatalystDigital.com
SUMMARY
• Explore Snapchat and Pinterest for
commerce opportunities for your brand,
unlocking new audiences in unique ways
• View budgets as fluid – maximizing
opportunities for efficiency
• Ensure product feed is activated –
powering effective ad units for driving
purchases
www.CatalystDigital.com
MORE SOCIAL RESOURCES
SOCIAL WEBINARS:
• Pinterest Pointers: Key Considerations for
Getting Started
• Search & Social Integration Toolkit
• Wow Your CMO with Social: 5 Ways to Uncover
Social Media Insights that Drive Business
Results
• ROI Revolution: 5 New Rules for Maximizing
Social Media Return
www.catalystdigital.com/company/digital-
marketing-webinars/
www.CatalystDigital.com
https://www.catalystdigital.com/new-whitepaper-
understanding-todays-online-shoppers/
MORE SOCIAL RESOURCES
ORIGINAL RESEACH
Know Your Audience: Understanding Today’s
Online Shoppers
Insights into:
• Facebook, Instagram, Pinterest, & Snapchat’s
role in the purchase journey
• Online shopping & social commerce differences
across platforms & demo
www.CatalystDigital.com
MORE SOCIAL RESOURCES
CASE STUDY HUB
Case studies across Pinterest, Facebook, & more
www.catalystdigital.com/digital-marketing-case-
studies/
www.CatalystDigital.com
Q&A
info@catalystdigital.com
THANK YOU
CatalystDigital.com | info@CatalystDigital.com | 617-663-1247

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Evolve Your Social Commerce Strategy: Thinking Beyond Facebook

  • 2. www.CatalystDigital.com INSTRUCTIONS Audio pin Dialing in via phone? This is where to find your audio pin. Enter your custom pin to hear the presenters. To ask questions Type your question in the "[Enter question for staff]" field. Only the presenters will see the question. Use this for content questions or any issues hearing us.
  • 3. www.CatalystDigital.com YOUR SPEAKERS MODERATOR SPEAKER Erica McLaughlin Marketing Coordinator Catalyst Greg Hayes Associate Director, Paid Social Catalyst
  • 4. www.CatalystDigital.com Organic Search | Paid Search | Paid Social Advertising Programmatic | Retail Media | eShelf WHAT WE DO Business Results. Powered by Advanced Marketing Strategy.
  • 6. www.CatalystDigital.com SOCIAL COMMERCE – SETTING THE STAGE Social Media has proven to be an extremely valuable aid when it comes to driving sales – shifting from a position of influence to direct purchasing. By identifying and leveraging social platforms and ad units geared for driving sales, brands can establish social commerce as a pivotal piece of their ecommerce strategy.
  • 7. www.CatalystDigital.com BEHIND THE SOCIAL COMMERCE SURGE 75.8% 80.5% 82.5% 84.0% 84.9% 34.11 41.04 43.9 46.59 48.88 2016 2017 2018 2019 2020 Average Time Spent per Day with Mobile Social Networks US, 2016 - 2020 Source: eMarketer, February 2019 Source: eMarketer, February 2019 minutes % of time spent with social networks $268.78 $338.02 $419.17 $508.52 $602.61 2019 2020 2021 2022 2023 The Role of Mcommerce in Overall Retail Sales 2019 - 2023 4.9% 6.0% 7.3% 8.7% 10.0% Retail Sales % of Mcommerce sales in overall retail sales 75.8% 80.5% 82.5% 84.0% 84.9%
  • 8. The relationship between mobile & social engagement is creating more accessible shopping experiences than ever before.
  • 9. www.CatalystDigital.com THE MATH IS SIMPLE + = Time spent on mobile social networks Purchases via mobile devices Rise of social commerce Source: eMarketer, February 2019 *Data in appendix
  • 10. www.CatalystDigital.com THE PLAYERS When it comes to driving sales on social, advertisers need to understand the difference between Purchase Drivers and Influencers. Purchase Drivers Platforms that have developed a sophisticated integration with ecommerce. • Direct Conversion (Purchase) Objective • Commerce Based Ad Units • Product Feed Compatibility Purchase Influencers Valuable platforms for shaping purchase decisions and generating demand for different items. Unique audiences and targeting to help stack the funnel
  • 11. A best in class social commerce strategy leaves no stone unturned.
  • 12. www.CatalystDigital.com THE POWER OF FLUIDITY Activating a social commerce strategy across multiple platforms allows for a more fluid budget. A fluid budget is key for a few reasons: • Maximizes Overall Campaign Efficiency • Establishes Multiple Touch Points • Different platforms can drive different product sales
  • 13. www.CatalystDigital.com THE POWER OF FLUIDITY Activating a social commerce strategy across multiple platforms allows for a more fluid budget. A fluid budget is key for a few reasons: • Maximizes Overall Campaign Efficiency • Establishes Multiple Touch Points • Different platforms can drive different product sales
  • 15. www.CatalystDigital.com PINTEREST AND COMMERCE Audience Propensity: Primarily planners seeking inspiration, possibilities, and ideas across a wide variety of categories. Commerce Opportunity: Pinterest users have more control over what they are served due to the search functionality of the platform. Reach users at the start of their research phase – making your brand top of mind. Recommended Targeting: Keyword, Customer Lists, Act-alikes, Interest/Behavior (test and optimize). *Pinterest 2019 97% of Pinterest searches are unbranded*
  • 16. www.CatalystDigital.com PINTEREST AND COMMERCE Standard Pin Discovered in home feed or search results. Pin can include: picture, product name, and price. Shop The Look Pin Tag different areas of photo that can be shopped in platform. Users tap tags for additional product details Product Pin Dynamically serve Pinterest users shopping pins through the product feed, linking to individual product pages on site
  • 18. www.CatalystDigital.com SNAPCHAT AND COMMERCE Audience Propensity: Places importance on lifestyle moments and creativity. Snapchat makes users feel happy and playful**, and they maintain that mindset while engaging. Commerce Opportunity: The happy, playful nature of the app gives advertisers an opportunity to capture the essence of the platform through ads, reaching users of a different mindset with timely, native creative. Recommended Targeting: Interest & Behaviors, Demographics, Custom Audiences, Lookalikes (test and optimize). More than a third of Snapchat’s audience can’t be found on Facebook or Instagram* *Snapchat 2019 **Murphy Research 2019
  • 19. www.CatalystDigital.com SNAPCHAT AND COMMERCE Collection Ad Feature product directly in the Top Snap and in four clickable image tiles through product feed Story Ad Feature a collection of products in a thematic way on discover page Snap Ad Ads which can drive to your website or app AR Lens Add a CTA 'button' onto any AR lens, sending users to online stores or apps where they can purchase
  • 20. www.CatalystDigital.com SUMMARY • Explore Snapchat and Pinterest for commerce opportunities for your brand, unlocking new audiences in unique ways • View budgets as fluid – maximizing opportunities for efficiency • Ensure product feed is activated – powering effective ad units for driving purchases
  • 21. www.CatalystDigital.com MORE SOCIAL RESOURCES SOCIAL WEBINARS: • Pinterest Pointers: Key Considerations for Getting Started • Search & Social Integration Toolkit • Wow Your CMO with Social: 5 Ways to Uncover Social Media Insights that Drive Business Results • ROI Revolution: 5 New Rules for Maximizing Social Media Return www.catalystdigital.com/company/digital- marketing-webinars/
  • 22. www.CatalystDigital.com https://www.catalystdigital.com/new-whitepaper- understanding-todays-online-shoppers/ MORE SOCIAL RESOURCES ORIGINAL RESEACH Know Your Audience: Understanding Today’s Online Shoppers Insights into: • Facebook, Instagram, Pinterest, & Snapchat’s role in the purchase journey • Online shopping & social commerce differences across platforms & demo
  • 23. www.CatalystDigital.com MORE SOCIAL RESOURCES CASE STUDY HUB Case studies across Pinterest, Facebook, & more www.catalystdigital.com/digital-marketing-case- studies/
  • 25. THANK YOU CatalystDigital.com | info@CatalystDigital.com | 617-663-1247