1. CASSANDRA TRAMAINE MCCOY
2571 DELLWOOD AVENUE
JACKSONVILLE, FLORIDA 32204
(904) 412-1347
cassandracannon.mccoy@yahoo.com
EXPERIENCE
04/2015- present St Catherines Episcopal Preschool- Food Program Manager
Direct and participate in the preparation, seasoning, and cooking of salads, soups, fish, meats,
vegetables, desserts, or other foods. Plan and price menu items, order supplies, and keep records and
accounts.
07/2012-04/2015 Ramada Inn Conference Center- Pantry Cook/ Line Cook
Perform a variety of food preparation duties other than cooking, such as preparing cold foods and
shellfish, slicing meat, and brewing coffee or tea. Prepare, season, and cook dishes such as soups,
meats, vegetables, or desserts in restaurant. May order supplies, and keep records and accounts.
10/2005-06/2012 Design Works Screen Printing & Emb- Lead Customer Service Specialist
Customer service handling customer orders and escalated calls, ordering supplies, data entry, filing,
stock, inventory, scheduling and training of new hires.
08/2007 -07/2008 Jacksonville Boys Home Association- Support Specialist
Providing Support to fifty foster parents, while obtaining and maintaining accurate records for Boys
home systems.
05/2002-07/2005 Amerihealth Corporation- Claims Analyst
Processing of both medical and dental claims. Claims knowledge includes surgical, home infusion,
vision, dental, ambulance, durable medical equipment and coordination of benefits.
01/2000-01/2002 Aetna US Healthcare- Customer Service Specialist
Assist plan members with dental benefit information, via personal computer, telephone, and dental
terminology. Received training in dental claims processing
EDUCATION:
• Florida State College of Jacksonville Culinary and Restaurant Management
• Edward h. White High School 1998
Awards/Achievements:
• Employee of the Month Designworks Screenprinting and Embroidery
• Stars- Aetna's recognition for outstanding customer Service
References
Elder Eric L. Murray- 1647 Stafford Road (904) 765-0345
Lydia Miller- 2523 Orion Street (904) 613-7897
Foriest Cannon- Designworks49@aol.com
(904) 645-3436