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Class Summary
Run By: Carrie Williams (cwilliams@nhsocal.com)  MTM Tool: Class Summary
Date Run: Dec 19 2015 From Saved Query: No
Date: Dec 1 2015 Instructor(s):  Williams Course:  Excel 2010 ­ Part 1
Learning Provider:  New Horizons ­ Southern California Location:  New Horizons ­ Tucson ­ (Learning Partner) Client:  Public Class
 
 
 
Summary 
 
Student Instructor Courseware Business Results Additional Questions
Learning 
Effectiveness Environment
A N O N Y M O U S 4 6 3 1 0 5 0 0  9.00 8.67 8.00 8.00 8.00 8.00
borgir80@yahoo.com  9.00 9.00 9.00 9.00 9.00 7.00
crying_dragon2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
dmcanseco@armstrong.com  9.00 9.00 9.00 9.00 9.00 9.00
e.ayele@sbcglobl.net  9.00 9.00 9.00 NaN 9.00 9.00
evaldivia@latitudecorp.com  9.00 9.00 9.00 9.00 9.00 9.00
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00 9.00 9.00 9.00
kvindics@gmail.com  9.00 9.00 9.00 9.00 9.00 8.00
lcornej@lasd.org  8.80 7.43 NaN 4.00 8.00 9.00
maryann.priore@da.ocgov.com  9.00 9.00 9.00 9.00 9.00 9.00
navnurs2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
scouthunter70@gmail.com  9.00 9.00 7.00 8.00 7.00 9.00
shiloh.smith@jm.com  8.00 6.67 6.00 6.00 6.00 7.00
todd.ballentine@merial.com  9.00 8.00 8.00 8.00 8.00 8.00
Average 8.91 8.65 8.46 8.15 8.43 8.50
Summary (cont)
 
Student Average          
A N O N Y M O U S 4 6 3 1 0 5 0 0  8.53          
borgir80@yahoo.com  8.76          
crying_dragon2000@yahoo.com  9.00          
dmcanseco@armstrong.com  9.00          
e.ayele@sbcglobl.net  9.00          
evaldivia@latitudecorp.com  9.00          
gloria.sommerfeld@northwestmedicalcenter.com  9.00          
kvindics@gmail.com  8.88          
lcornej@lasd.org  7.88          
maryann.priore@da.ocgov.com  9.00          
navnurs2000@yahoo.com  9.00          
scouthunter70@gmail.com  8.71          
shiloh.smith@jm.com  7.00          
todd.ballentine@merial.com  8.31          
Average 8.66          
Instructor
 
Student
The instructor was 
knowledgeable about the 
subject.
Participants were 
encouraged to take part 
in class discussions. Instructor overall
The instructor''s 
presentation skills were 
adequate.
The instructor provided real­world 
experiences and examples. Average
A N O N Y M O U S 4 6 3 1 0 5 0 0  9.00 9.00 9.00 9.00 ­ 9.00
borgir80@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
crying_dragon2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
- 1 / 11 -
 
 
 
dmcanseco@armstrong.com  9.00 9.00 9.00 9.00 9.00 9.00
e.ayele@sbcglobl.net  9.00 9.00 9.00 9.00 9.00 9.00
evaldivia@latitudecorp.com  9.00 9.00 9.00 9.00 9.00 9.00
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00 9.00 9.00 9.00
kvindics@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00
lcornej@lasd.org  8.00 9.00 9.00 9.00 9.00 8.80
maryann.priore@da.ocgov.com  9.00 9.00 9.00 9.00 9.00 9.00
navnurs2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
scouthunter70@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00
shiloh.smith@jm.com  8.00 8.00 8.00 8.00 8.00 8.00
todd.ballentine@merial.com  9.00 9.00 9.00 9.00 9.00 9.00
Average 8.86 8.93 8.93 8.93 8.92 8.91
Courseware
 
Student
Clarity of the training 
content
Technical depth of the 
training content
The material was 
organized logically.
Effectiveness of the labs 
in reinforcing the 
knowledge/skills learned 
in the modules
Relevance of the 
labs to real world 
job situations
Time dedicated to activities 
such as discussions, 
practices, and labs (as 
opposed to lecture)
A N O N Y M O U S 4 6 3 1 0 5 0 0  9.00 9.00 7.00 9.00 9.00 9.00
borgir80@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
crying_dragon2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
dmcanseco@armstrong.com  9.00 9.00 9.00 9.00 9.00 9.00
e.ayele@sbcglobl.net  9.00 9.00 9.00 9.00 9.00 9.00
evaldivia@latitudecorp.com  9.00 9.00 9.00 9.00 9.00 9.00
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00 9.00 9.00 9.00
kvindics@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00
lcornej@lasd.org  8.00 8.00 8.00 7.00 6.00 7.00
maryann.priore@da.ocgov.com  9.00 9.00 9.00 9.00 9.00 9.00
navnurs2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
scouthunter70@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00
shiloh.smith@jm.com  7.00 6.00 7.00 7.00 ­ 6.00
todd.ballentine@merial.com  ­ 8.00 8.00 8.00 8.00 8.00
Average 8.77 8.64 8.57 8.64 8.69 8.57
Courseware (cont)
 
Student
Language quality of the 
courseware (grammar, 
terminology, style) Average
       
A N O N Y M O U S 4 6 3 1 0 5 0 0  ­ 8.67        
borgir80@yahoo.com  9.00 9.00        
crying_dragon2000@yahoo.com  9.00 9.00        
dmcanseco@armstrong.com  9.00 9.00        
e.ayele@sbcglobl.net  9.00 9.00        
evaldivia@latitudecorp.com  9.00 9.00        
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00        
kvindics@gmail.com  9.00 9.00        
lcornej@lasd.org  8.00 7.43        
maryann.priore@da.ocgov.com  9.00 9.00        
navnurs2000@yahoo.com  9.00 9.00        
scouthunter70@gmail.com  9.00 9.00        
shiloh.smith@jm.com  7.00 6.67        
todd.ballentine@merial.com  8.00 8.00        
Average 8.69 8.65        
Business Results
 
- 2 / 11 -
 
 
 
Student
This training will 
improve my job 
performance. Average
       
A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00        
borgir80@yahoo.com  9.00 9.00        
crying_dragon2000@yahoo.com  9.00 9.00        
dmcanseco@armstrong.com  9.00 9.00        
e.ayele@sbcglobl.net  9.00 9.00        
evaldivia@latitudecorp.com  9.00 9.00        
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00        
kvindics@gmail.com  9.00 9.00        
lcornej@lasd.org  ­ NaN        
maryann.priore@da.ocgov.com  9.00 9.00        
navnurs2000@yahoo.com  9.00 9.00        
scouthunter70@gmail.com  7.00 7.00        
shiloh.smith@jm.com  6.00 6.00        
todd.ballentine@merial.com  8.00 8.00        
Average 8.46 8.46        
Additional Questions
 
Student
How well did this 
training meet your 
expectations? Average
       
A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00        
borgir80@yahoo.com  9.00 9.00        
crying_dragon2000@yahoo.com  9.00 9.00        
dmcanseco@armstrong.com  9.00 9.00        
e.ayele@sbcglobl.net  ­ NaN        
evaldivia@latitudecorp.com  9.00 9.00        
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00        
kvindics@gmail.com  9.00 9.00        
lcornej@lasd.org  4.00 4.00        
maryann.priore@da.ocgov.com  9.00 9.00        
navnurs2000@yahoo.com  9.00 9.00        
scouthunter70@gmail.com  8.00 8.00        
shiloh.smith@jm.com  6.00 6.00        
todd.ballentine@merial.com  8.00 8.00        
Average 8.15 8.15        
Learning Effectiveness
 
Student
I have learned new 
knowledge/skills from 
this training. Average
       
A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00        
borgir80@yahoo.com  9.00 9.00        
crying_dragon2000@yahoo.com  9.00 9.00        
dmcanseco@armstrong.com  9.00 9.00        
e.ayele@sbcglobl.net  9.00 9.00        
evaldivia@latitudecorp.com  9.00 9.00        
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00        
kvindics@gmail.com  9.00 9.00        
lcornej@lasd.org  8.00 8.00        
maryann.priore@da.ocgov.com  9.00 9.00        
navnurs2000@yahoo.com  9.00 9.00        
scouthunter70@gmail.com  7.00 7.00        
- 3 / 11 -
 
 
shiloh.smith@jm.com  6.00 6.00        
todd.ballentine@merial.com  8.00 8.00        
Average 8.43 8.43        
Environment
 
Student
The physical 
environment was 
conducive to learning.
The hardware was setup 
and functioning 
appropriately. Average
     
A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00 8.00      
borgir80@yahoo.com  6.00 8.00 7.00      
crying_dragon2000@yahoo.com  9.00 9.00 9.00      
dmcanseco@armstrong.com  9.00 9.00 9.00      
e.ayele@sbcglobl.net  9.00 9.00 9.00      
evaldivia@latitudecorp.com  9.00 9.00 9.00      
gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00      
kvindics@gmail.com  8.00 8.00 8.00      
lcornej@lasd.org  9.00 9.00 9.00      
maryann.priore@da.ocgov.com  9.00 9.00 9.00      
navnurs2000@yahoo.com  9.00 9.00 9.00      
scouthunter70@gmail.com  9.00 9.00 9.00      
shiloh.smith@jm.com  7.00 7.00 7.00      
todd.ballentine@merial.com  8.00 8.00 8.00      
Average 8.43 8.57 8.50      
Comments
 
Instructor
Comments: (Instructor)
lcornej@lasd.org  Good instructor, nice lady
A N O N Y M O U S 4 6 3 1 0 5 0 0  Always willing to help and answer questions!
dmcanseco@armstrong.com  She was a GREAT instructor!!!
todd.ballentine@merial.com  Good job
 
User Information
First Name
navnurs2000@yahoo.com  JOEL
scouthunter70@gmail.com  Lewie
maryann.priore@da.ocgov.com  Mary Ann
lcornej@lasd.org  Leticia
shiloh.smith@jm.com  Shiloh
crying_dragon2000@yahoo.com  Shane
kvindics@gmail.com  Kristen
evaldivia@latitudecorp.com  Erwin
gloria.sommerfeld@northwestmedicalcenter.com Gloria
borgir80@yahoo.com  dawn
dmcanseco@armstrong.com  Darlena
e.ayele@sbcglobl.net  Emebet
todd.ballentine@merial.com  Todd
 
- 4 / 11 -
Last Name
navnurs2000@yahoo.com  LABRADOR
scouthunter70@gmail.com  Ball Jr.
maryann.priore@da.ocgov.com  Priore
lcornej@lasd.org  Cornejo
shiloh.smith@jm.com  Smith
crying_dragon2000@yahoo.com  Smith
kvindics@gmail.com  Vindics
evaldivia@latitudecorp.com  Valdivia
gloria.sommerfeld@northwestmedicalcenter.com Sommerfeld
borgir80@yahoo.com  smith
dmcanseco@armstrong.com  Canseco
e.ayele@sbcglobl.net  Ayele
todd.ballentine@merial.com  Ballentine
 
Phone Number
navnurs2000@yahoo.com  (619)841­8576
maryann.priore@da.ocgov.com  7148346553
lcornej@lasd.org  661­295­8056
shiloh.smith@jm.com  5205757745
crying_dragon2000@yahoo.com  6063831494
kvindics@gmail.com  3477715771
evaldivia@latitudecorp.com  (520)247­3659
gloria.sommerfeld@northwestmedicalcenter.com 520­229­2562
borgir80@yahoo.com  6064256085
dmcanseco@armstrong.com  606­875­3854
e.ayele@sbcglobl.net  2134076478
todd.ballentine@merial.com  308­530­5165
 
What was your main objective for completing this training?
navnurs2000@yahoo.com  Prepare for a new Microsoft product deployment or software upgrade
scouthunter70@gmail.com  Prepare for a career change
maryann.priore@da.ocgov.com  Build new skills and knowledge (not related to a new software deployment)
lcornej@lasd.org  Solve a particular problem
shiloh.smith@jm.com  Build new skills and knowledge (not related to a new software deployment)
A N O N Y M O U S 4 6 3 1 0 5 0 0  Build new skills and knowledge (not related to a new software deployment)
crying_dragon2000@yahoo.com  Prepare for a career change
kvindics@gmail.com  Prepare for a career change
evaldivia@latitudecorp.com  Other
gloria.sommerfeld@northwestmedicalcenter.com Build new skills and knowledge (not related to a new software deployment)
borgir80@yahoo.com  Build new skills and knowledge (not related to a new software deployment)
dmcanseco@armstrong.com  Prepare for a career change
e.ayele@sbcglobl.net  Prepare for a certification exam
todd.ballentine@merial.com  Build new skills and knowledge (not related to a new software deployment)
 
- 5 / 11 -
Courseware
Comments (Courseware):
navnurs2000@yahoo.com  no
evaldivia@latitudecorp.com  None
 
What suggestions do you have for enhancing the courseware?
navnurs2000@yahoo.com  no
evaldivia@latitudecorp.com  wouldn't change it
borgir80@yahoo.com  n/a
 
Overall Satisfaction
Overall, how satisfied are you with this training course? (check only one) [Student Data]
navnurs2000@yahoo.com  Very satisfied
scouthunter70@gmail.com  Very satisfied
maryann.priore@da.ocgov.com  Very satisfied
lcornej@lasd.org  Somewhat satisfied
shiloh.smith@jm.com  Somewhat satisfied
A N O N Y M O U S 4 6 3 1 0 5 0 0  Very satisfied
crying_dragon2000@yahoo.com  Very satisfied
kvindics@gmail.com  Very satisfied
evaldivia@latitudecorp.com  Very satisfied
gloria.sommerfeld@northwestmedicalcenter.com Very satisfied
borgir80@yahoo.com  Very satisfied
dmcanseco@armstrong.com  Very satisfied
e.ayele@sbcglobl.net  Very satisfied
todd.ballentine@merial.com  Very satisfied
 
Business Results
Based on your response to the prior question, estimate how much of the improvement will be a direct result of this 
training.
navnurs2000@yahoo.com  40%
scouthunter70@gmail.com  80%
maryann.priore@da.ocgov.com  60%
lcornej@lasd.org  10%
shiloh.smith@jm.com  10%
A N O N Y M O U S 4 6 3 1 0 5 0 0  70%
kvindics@gmail.com  20%
evaldivia@latitudecorp.com  60%
borgir80@yahoo.com  50%
dmcanseco@armstrong.com  100%
e.ayele@sbcglobl.net  80%
todd.ballentine@merial.com  50%
 
Estimate how much you expect your job performance related to the course subject matter to improve in the next 12 
- 6 / 11 -
months. Include in your estimate any performance improvements due to this training, as well as all other factors like 
on­the job experience, incentives, and process improvements. (For example, if you feel that you can improve your 
performance by 20% in the next 12 months based on this training plus all other factors, enter 20% here.)
navnurs2000@yahoo.com  40%
scouthunter70@gmail.com  80%
maryann.priore@da.ocgov.com  40%
lcornej@lasd.org  10%
shiloh.smith@jm.com  10%
A N O N Y M O U S 4 6 3 1 0 5 0 0  70%
crying_dragon2000@yahoo.com  80%
kvindics@gmail.com  30%
evaldivia@latitudecorp.com  60%
gloria.sommerfeld@northwestmedicalcenter.com 60%
borgir80@yahoo.com  20%
dmcanseco@armstrong.com  80%
e.ayele@sbcglobl.net  90%
todd.ballentine@merial.com  20%
 
If you think this training will have a positive impact on your job performance, what areas will be impacted most? Check 
all that apply.
navnurs2000@yahoo.com  increasing productivity
scouthunter70@gmail.com  increasing quality
maryann.priore@da.ocgov.com  increasing productivity
maryann.priore@da.ocgov.com  increasing ability to innovate
maryann.priore@da.ocgov.com  decreasing time to complete task(s)
lcornej@lasd.org  increasing quality
lcornej@lasd.org  increasing productivity
lcornej@lasd.org  increasing ability to innovate
lcornej@lasd.org  decreasing time to complete task(s)
lcornej@lasd.org  increasing customer satisfaction
lcornej@lasd.org  increasing employee satisfaction
shiloh.smith@jm.com  increasing quality
shiloh.smith@jm.com  increasing ability to innovate
shiloh.smith@jm.com  decreasing time to complete task(s)
A N O N Y M O U S 4 6 3 1 0 5 0 0  increasing productivity
A N O N Y M O U S 4 6 3 1 0 5 0 0  increasing sales
A N O N Y M O U S 4 6 3 1 0 5 0 0  increasing employee satisfaction
crying_dragon2000@yahoo.com  increasing productivity
crying_dragon2000@yahoo.com  increasing ability to innovate
kvindics@gmail.com  increasing quality
kvindics@gmail.com  increasing productivity
kvindics@gmail.com  decreasing time to complete task(s)
evaldivia@latitudecorp.com  increasing productivity
gloria.sommerfeld@northwestmedicalcenter.com increasing quality
gloria.sommerfeld@northwestmedicalcenter.com increasing productivity
gloria.sommerfeld@northwestmedicalcenter.com decreasing time to complete task(s)
- 7 / 11 -
borgir80@yahoo.com  increasing productivity
dmcanseco@armstrong.com  increasing productivity
dmcanseco@armstrong.com  increasing ability to innovate
e.ayele@sbcglobl.net  increasing quality
e.ayele@sbcglobl.net  increasing productivity
e.ayele@sbcglobl.net  increasing sales
e.ayele@sbcglobl.net  increasing ability to innovate
e.ayele@sbcglobl.net  decreasing time to complete task(s)
e.ayele@sbcglobl.net  decreasing costs
e.ayele@sbcglobl.net  increasing customer satisfaction
todd.ballentine@merial.com  increasing productivity
todd.ballentine@merial.com  decreasing time to complete task(s)
 
Additional Questions
Is this your first time at New Horizons?
navnurs2000@yahoo.com  No
scouthunter70@gmail.com  No
maryann.priore@da.ocgov.com  No
lcornej@lasd.org  No
shiloh.smith@jm.com  Yes
crying_dragon2000@yahoo.com  Yes
kvindics@gmail.com  Yes
evaldivia@latitudecorp.com  Yes
gloria.sommerfeld@northwestmedicalcenter.com Yes
borgir80@yahoo.com  Yes
dmcanseco@armstrong.com  Yes
e.ayele@sbcglobl.net  No
todd.ballentine@merial.com  Yes
 
Would you recommend New Horizons to others?
navnurs2000@yahoo.com  No
scouthunter70@gmail.com  Yes
maryann.priore@da.ocgov.com  Yes
lcornej@lasd.org  Yes
shiloh.smith@jm.com  Yes
crying_dragon2000@yahoo.com  Yes
kvindics@gmail.com  Yes
evaldivia@latitudecorp.com  Yes
gloria.sommerfeld@northwestmedicalcenter.com Yes
borgir80@yahoo.com  Yes
dmcanseco@armstrong.com  Yes
e.ayele@sbcglobl.net  Yes
todd.ballentine@merial.com  Yes
 
- 8 / 11 -
Other classes you are interested in taking:
navnurs2000@yahoo.com  ADOBE
scouthunter70@gmail.com  Excel 2
lcornej@lasd.org  effective writing, adobe, excel
shiloh.smith@jm.com  excel 2010 pts 2 and 3
borgir80@yahoo.com  power point
todd.ballentine@merial.com  Excel, Power Point
 
Comments/Suggestions to improve your experience:
navnurs2000@yahoo.com  NONE
 
Would you be willing to provide a public quote about your experience taking this course?
scouthunter70@gmail.com  No
maryann.priore@da.ocgov.com  Yes
lcornej@lasd.org  No
shiloh.smith@jm.com  Yes
crying_dragon2000@yahoo.com  No
kvindics@gmail.com  No
evaldivia@latitudecorp.com  No
gloria.sommerfeld@northwestmedicalcenter.com No
borgir80@yahoo.com  No
dmcanseco@armstrong.com  Yes
e.ayele@sbcglobl.net  Yes
todd.ballentine@merial.com  No
 
Return on Investment
Would you like to be notified about advanced or complementary courses?
scouthunter70@gmail.com  Yes
maryann.priore@da.ocgov.com  Yes
lcornej@lasd.org  Yes
shiloh.smith@jm.com  Yes
A N O N Y M O U S 4 6 3 1 0 5 0 0  Yes
crying_dragon2000@yahoo.com  Yes
kvindics@gmail.com  Yes
evaldivia@latitudecorp.com  Yes
gloria.sommerfeld@northwestmedicalcenter.com Yes
borgir80@yahoo.com  Yes
dmcanseco@armstrong.com  Yes
e.ayele@sbcglobl.net  Yes
todd.ballentine@merial.com  Yes
 
Job Impact
What percent of your total work time requires the knowledge or skills presented in this training? Please check only 
one.
- 9 / 11 -
navnurs2000@yahoo.com  40%
scouthunter70@gmail.com  80%
maryann.priore@da.ocgov.com  30%
lcornej@lasd.org  90%
shiloh.smith@jm.com  50%
A N O N Y M O U S 4 6 3 1 0 5 0 0  60%
crying_dragon2000@yahoo.com  70%
kvindics@gmail.com  0%
evaldivia@latitudecorp.com  60%
gloria.sommerfeld@northwestmedicalcenter.com 70%
borgir80@yahoo.com  50%
dmcanseco@armstrong.com  90%
e.ayele@sbcglobl.net  80%
todd.ballentine@merial.com  20%
 
Environment
Comments (Environment):
navnurs2000@yahoo.com  s
shiloh.smith@jm.com  It was hard to get as far as I wanted in Excel with all of the questions.
 
General Questions
Other (please specify) [What was your main objective for completing this training?]:
navnurs2000@yahoo.com  none
evaldivia@latitudecorp.com  Use it for work
 
 
Response Rate
Form Type Evaluations  
Sent 
Evaluations  
Received 
Response  
Rate 
Post Event 15 14 93.33%
 
Report Recommendations 
Interpreting the Report
Below are tips to help you understand the information in the report. For additional information, please click the Help tab above the report.
Summarizes scores from each student for selected question categories and questions; compare and analyze scores for all students that completed evaluations. 
Student comments provide additional insight into the scores displayed within the report.
Determine the students’ overall perceived value derived specifically from training to proactively manage future training events. 
Recommended Actions
Below are recommended next steps to take after reviewing the information in this report. Additionally, you'll find links to automatically run complementary reports for 
drilling­down further into the data or analyzing the information in another way.
If any learner rated the class much lower than others, and the learner provided an email address, follow up with that person to gather additional feedback regarding the 
scores. Share that feedback with instructor and course managers as areas for improvement.
If any learner rated the class much higher than others, especially in the areas of job impact or business results, follow up with those learners to gether additional feedback 
on how they were able to maximize their use of what they learned on the job. Share this feedback with course managers to ensure they share the knowledge with future 
learners to maximize job impact and business results.
- 10 / 11 -
ver. 001 
Schedule this report to be emailed automatically to the course and instructor managers on a daily basis so they are able to review performance on a regular basis.
Recommended Links
Run the Learner Comments report to review all the qualitative feedback for specific approaches to make the learning more effective and impactful.
Run the Quick Question report to summarize the scale­based and multiple­choice answers for all of the evaluations.
Run the Performance to Goals report to view how these results compared to your goals.
 
Report Criteria
Reporting Date:   Dec 1 2015 to Dec 31 2015 
Form Type:   Follow Up;  
Instructor Survey;  
Post Event 
Category:   Additional Questions;  
Business Results;  
Courseware;  
Environment;  
General Questions;  
Instructor;  
Job Impact;  
Learning Effectiveness;  
Overall Satisfaction;  
Return on Investment;  
User Information 
Scale:   1 Low ­ 9 High 
Class:   Excel 2010 ­ Part 1 Dec 01, 2015 
- 11 / 11 -

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Class_Summary Dec 1 2015

  • 1. Class Summary Run By: Carrie Williams (cwilliams@nhsocal.com)  MTM Tool: Class Summary Date Run: Dec 19 2015 From Saved Query: No Date: Dec 1 2015 Instructor(s):  Williams Course:  Excel 2010 ­ Part 1 Learning Provider:  New Horizons ­ Southern California Location:  New Horizons ­ Tucson ­ (Learning Partner) Client:  Public Class       Summary    Student Instructor Courseware Business Results Additional Questions Learning  Effectiveness Environment A N O N Y M O U S 4 6 3 1 0 5 0 0  9.00 8.67 8.00 8.00 8.00 8.00 borgir80@yahoo.com  9.00 9.00 9.00 9.00 9.00 7.00 crying_dragon2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 dmcanseco@armstrong.com  9.00 9.00 9.00 9.00 9.00 9.00 e.ayele@sbcglobl.net  9.00 9.00 9.00 NaN 9.00 9.00 evaldivia@latitudecorp.com  9.00 9.00 9.00 9.00 9.00 9.00 gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00 9.00 9.00 9.00 kvindics@gmail.com  9.00 9.00 9.00 9.00 9.00 8.00 lcornej@lasd.org  8.80 7.43 NaN 4.00 8.00 9.00 maryann.priore@da.ocgov.com  9.00 9.00 9.00 9.00 9.00 9.00 navnurs2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 scouthunter70@gmail.com  9.00 9.00 7.00 8.00 7.00 9.00 shiloh.smith@jm.com  8.00 6.67 6.00 6.00 6.00 7.00 todd.ballentine@merial.com  9.00 8.00 8.00 8.00 8.00 8.00 Average 8.91 8.65 8.46 8.15 8.43 8.50 Summary (cont)   Student Average           A N O N Y M O U S 4 6 3 1 0 5 0 0  8.53           borgir80@yahoo.com  8.76           crying_dragon2000@yahoo.com  9.00           dmcanseco@armstrong.com  9.00           e.ayele@sbcglobl.net  9.00           evaldivia@latitudecorp.com  9.00           gloria.sommerfeld@northwestmedicalcenter.com  9.00           kvindics@gmail.com  8.88           lcornej@lasd.org  7.88           maryann.priore@da.ocgov.com  9.00           navnurs2000@yahoo.com  9.00           scouthunter70@gmail.com  8.71           shiloh.smith@jm.com  7.00           todd.ballentine@merial.com  8.31           Average 8.66           Instructor   Student The instructor was  knowledgeable about the  subject. Participants were  encouraged to take part  in class discussions. Instructor overall The instructor''s  presentation skills were  adequate. The instructor provided real­world  experiences and examples. Average A N O N Y M O U S 4 6 3 1 0 5 0 0  9.00 9.00 9.00 9.00 ­ 9.00 borgir80@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 crying_dragon2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 - 1 / 11 -
  • 2.       dmcanseco@armstrong.com  9.00 9.00 9.00 9.00 9.00 9.00 e.ayele@sbcglobl.net  9.00 9.00 9.00 9.00 9.00 9.00 evaldivia@latitudecorp.com  9.00 9.00 9.00 9.00 9.00 9.00 gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00 9.00 9.00 9.00 kvindics@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00 lcornej@lasd.org  8.00 9.00 9.00 9.00 9.00 8.80 maryann.priore@da.ocgov.com  9.00 9.00 9.00 9.00 9.00 9.00 navnurs2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 scouthunter70@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00 shiloh.smith@jm.com  8.00 8.00 8.00 8.00 8.00 8.00 todd.ballentine@merial.com  9.00 9.00 9.00 9.00 9.00 9.00 Average 8.86 8.93 8.93 8.93 8.92 8.91 Courseware   Student Clarity of the training  content Technical depth of the  training content The material was  organized logically. Effectiveness of the labs  in reinforcing the  knowledge/skills learned  in the modules Relevance of the  labs to real world  job situations Time dedicated to activities  such as discussions,  practices, and labs (as  opposed to lecture) A N O N Y M O U S 4 6 3 1 0 5 0 0  9.00 9.00 7.00 9.00 9.00 9.00 borgir80@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 crying_dragon2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 dmcanseco@armstrong.com  9.00 9.00 9.00 9.00 9.00 9.00 e.ayele@sbcglobl.net  9.00 9.00 9.00 9.00 9.00 9.00 evaldivia@latitudecorp.com  9.00 9.00 9.00 9.00 9.00 9.00 gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00 9.00 9.00 9.00 kvindics@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00 lcornej@lasd.org  8.00 8.00 8.00 7.00 6.00 7.00 maryann.priore@da.ocgov.com  9.00 9.00 9.00 9.00 9.00 9.00 navnurs2000@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 scouthunter70@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00 shiloh.smith@jm.com  7.00 6.00 7.00 7.00 ­ 6.00 todd.ballentine@merial.com  ­ 8.00 8.00 8.00 8.00 8.00 Average 8.77 8.64 8.57 8.64 8.69 8.57 Courseware (cont)   Student Language quality of the  courseware (grammar,  terminology, style) Average         A N O N Y M O U S 4 6 3 1 0 5 0 0  ­ 8.67         borgir80@yahoo.com  9.00 9.00         crying_dragon2000@yahoo.com  9.00 9.00         dmcanseco@armstrong.com  9.00 9.00         e.ayele@sbcglobl.net  9.00 9.00         evaldivia@latitudecorp.com  9.00 9.00         gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00         kvindics@gmail.com  9.00 9.00         lcornej@lasd.org  8.00 7.43         maryann.priore@da.ocgov.com  9.00 9.00         navnurs2000@yahoo.com  9.00 9.00         scouthunter70@gmail.com  9.00 9.00         shiloh.smith@jm.com  7.00 6.67         todd.ballentine@merial.com  8.00 8.00         Average 8.69 8.65         Business Results   - 2 / 11 -
  • 3.       Student This training will  improve my job  performance. Average         A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00         borgir80@yahoo.com  9.00 9.00         crying_dragon2000@yahoo.com  9.00 9.00         dmcanseco@armstrong.com  9.00 9.00         e.ayele@sbcglobl.net  9.00 9.00         evaldivia@latitudecorp.com  9.00 9.00         gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00         kvindics@gmail.com  9.00 9.00         lcornej@lasd.org  ­ NaN         maryann.priore@da.ocgov.com  9.00 9.00         navnurs2000@yahoo.com  9.00 9.00         scouthunter70@gmail.com  7.00 7.00         shiloh.smith@jm.com  6.00 6.00         todd.ballentine@merial.com  8.00 8.00         Average 8.46 8.46         Additional Questions   Student How well did this  training meet your  expectations? Average         A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00         borgir80@yahoo.com  9.00 9.00         crying_dragon2000@yahoo.com  9.00 9.00         dmcanseco@armstrong.com  9.00 9.00         e.ayele@sbcglobl.net  ­ NaN         evaldivia@latitudecorp.com  9.00 9.00         gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00         kvindics@gmail.com  9.00 9.00         lcornej@lasd.org  4.00 4.00         maryann.priore@da.ocgov.com  9.00 9.00         navnurs2000@yahoo.com  9.00 9.00         scouthunter70@gmail.com  8.00 8.00         shiloh.smith@jm.com  6.00 6.00         todd.ballentine@merial.com  8.00 8.00         Average 8.15 8.15         Learning Effectiveness   Student I have learned new  knowledge/skills from  this training. Average         A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00         borgir80@yahoo.com  9.00 9.00         crying_dragon2000@yahoo.com  9.00 9.00         dmcanseco@armstrong.com  9.00 9.00         e.ayele@sbcglobl.net  9.00 9.00         evaldivia@latitudecorp.com  9.00 9.00         gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00         kvindics@gmail.com  9.00 9.00         lcornej@lasd.org  8.00 8.00         maryann.priore@da.ocgov.com  9.00 9.00         navnurs2000@yahoo.com  9.00 9.00         scouthunter70@gmail.com  7.00 7.00         - 3 / 11 -
  • 4.     shiloh.smith@jm.com  6.00 6.00         todd.ballentine@merial.com  8.00 8.00         Average 8.43 8.43         Environment   Student The physical  environment was  conducive to learning. The hardware was setup  and functioning  appropriately. Average       A N O N Y M O U S 4 6 3 1 0 5 0 0  8.00 8.00 8.00       borgir80@yahoo.com  6.00 8.00 7.00       crying_dragon2000@yahoo.com  9.00 9.00 9.00       dmcanseco@armstrong.com  9.00 9.00 9.00       e.ayele@sbcglobl.net  9.00 9.00 9.00       evaldivia@latitudecorp.com  9.00 9.00 9.00       gloria.sommerfeld@northwestmedicalcenter.com  9.00 9.00 9.00       kvindics@gmail.com  8.00 8.00 8.00       lcornej@lasd.org  9.00 9.00 9.00       maryann.priore@da.ocgov.com  9.00 9.00 9.00       navnurs2000@yahoo.com  9.00 9.00 9.00       scouthunter70@gmail.com  9.00 9.00 9.00       shiloh.smith@jm.com  7.00 7.00 7.00       todd.ballentine@merial.com  8.00 8.00 8.00       Average 8.43 8.57 8.50       Comments   Instructor Comments: (Instructor) lcornej@lasd.org  Good instructor, nice lady A N O N Y M O U S 4 6 3 1 0 5 0 0  Always willing to help and answer questions! dmcanseco@armstrong.com  She was a GREAT instructor!!! todd.ballentine@merial.com  Good job   User Information First Name navnurs2000@yahoo.com  JOEL scouthunter70@gmail.com  Lewie maryann.priore@da.ocgov.com  Mary Ann lcornej@lasd.org  Leticia shiloh.smith@jm.com  Shiloh crying_dragon2000@yahoo.com  Shane kvindics@gmail.com  Kristen evaldivia@latitudecorp.com  Erwin gloria.sommerfeld@northwestmedicalcenter.com Gloria borgir80@yahoo.com  dawn dmcanseco@armstrong.com  Darlena e.ayele@sbcglobl.net  Emebet todd.ballentine@merial.com  Todd   - 4 / 11 -
  • 5. Last Name navnurs2000@yahoo.com  LABRADOR scouthunter70@gmail.com  Ball Jr. maryann.priore@da.ocgov.com  Priore lcornej@lasd.org  Cornejo shiloh.smith@jm.com  Smith crying_dragon2000@yahoo.com  Smith kvindics@gmail.com  Vindics evaldivia@latitudecorp.com  Valdivia gloria.sommerfeld@northwestmedicalcenter.com Sommerfeld borgir80@yahoo.com  smith dmcanseco@armstrong.com  Canseco e.ayele@sbcglobl.net  Ayele todd.ballentine@merial.com  Ballentine   Phone Number navnurs2000@yahoo.com  (619)841­8576 maryann.priore@da.ocgov.com  7148346553 lcornej@lasd.org  661­295­8056 shiloh.smith@jm.com  5205757745 crying_dragon2000@yahoo.com  6063831494 kvindics@gmail.com  3477715771 evaldivia@latitudecorp.com  (520)247­3659 gloria.sommerfeld@northwestmedicalcenter.com 520­229­2562 borgir80@yahoo.com  6064256085 dmcanseco@armstrong.com  606­875­3854 e.ayele@sbcglobl.net  2134076478 todd.ballentine@merial.com  308­530­5165   What was your main objective for completing this training? navnurs2000@yahoo.com  Prepare for a new Microsoft product deployment or software upgrade scouthunter70@gmail.com  Prepare for a career change maryann.priore@da.ocgov.com  Build new skills and knowledge (not related to a new software deployment) lcornej@lasd.org  Solve a particular problem shiloh.smith@jm.com  Build new skills and knowledge (not related to a new software deployment) A N O N Y M O U S 4 6 3 1 0 5 0 0  Build new skills and knowledge (not related to a new software deployment) crying_dragon2000@yahoo.com  Prepare for a career change kvindics@gmail.com  Prepare for a career change evaldivia@latitudecorp.com  Other gloria.sommerfeld@northwestmedicalcenter.com Build new skills and knowledge (not related to a new software deployment) borgir80@yahoo.com  Build new skills and knowledge (not related to a new software deployment) dmcanseco@armstrong.com  Prepare for a career change e.ayele@sbcglobl.net  Prepare for a certification exam todd.ballentine@merial.com  Build new skills and knowledge (not related to a new software deployment)   - 5 / 11 -
  • 6. Courseware Comments (Courseware): navnurs2000@yahoo.com  no evaldivia@latitudecorp.com  None   What suggestions do you have for enhancing the courseware? navnurs2000@yahoo.com  no evaldivia@latitudecorp.com  wouldn't change it borgir80@yahoo.com  n/a   Overall Satisfaction Overall, how satisfied are you with this training course? (check only one) [Student Data] navnurs2000@yahoo.com  Very satisfied scouthunter70@gmail.com  Very satisfied maryann.priore@da.ocgov.com  Very satisfied lcornej@lasd.org  Somewhat satisfied shiloh.smith@jm.com  Somewhat satisfied A N O N Y M O U S 4 6 3 1 0 5 0 0  Very satisfied crying_dragon2000@yahoo.com  Very satisfied kvindics@gmail.com  Very satisfied evaldivia@latitudecorp.com  Very satisfied gloria.sommerfeld@northwestmedicalcenter.com Very satisfied borgir80@yahoo.com  Very satisfied dmcanseco@armstrong.com  Very satisfied e.ayele@sbcglobl.net  Very satisfied todd.ballentine@merial.com  Very satisfied   Business Results Based on your response to the prior question, estimate how much of the improvement will be a direct result of this  training. navnurs2000@yahoo.com  40% scouthunter70@gmail.com  80% maryann.priore@da.ocgov.com  60% lcornej@lasd.org  10% shiloh.smith@jm.com  10% A N O N Y M O U S 4 6 3 1 0 5 0 0  70% kvindics@gmail.com  20% evaldivia@latitudecorp.com  60% borgir80@yahoo.com  50% dmcanseco@armstrong.com  100% e.ayele@sbcglobl.net  80% todd.ballentine@merial.com  50%   Estimate how much you expect your job performance related to the course subject matter to improve in the next 12  - 6 / 11 -
  • 7. months. Include in your estimate any performance improvements due to this training, as well as all other factors like  on­the job experience, incentives, and process improvements. (For example, if you feel that you can improve your  performance by 20% in the next 12 months based on this training plus all other factors, enter 20% here.) navnurs2000@yahoo.com  40% scouthunter70@gmail.com  80% maryann.priore@da.ocgov.com  40% lcornej@lasd.org  10% shiloh.smith@jm.com  10% A N O N Y M O U S 4 6 3 1 0 5 0 0  70% crying_dragon2000@yahoo.com  80% kvindics@gmail.com  30% evaldivia@latitudecorp.com  60% gloria.sommerfeld@northwestmedicalcenter.com 60% borgir80@yahoo.com  20% dmcanseco@armstrong.com  80% e.ayele@sbcglobl.net  90% todd.ballentine@merial.com  20%   If you think this training will have a positive impact on your job performance, what areas will be impacted most? Check  all that apply. navnurs2000@yahoo.com  increasing productivity scouthunter70@gmail.com  increasing quality maryann.priore@da.ocgov.com  increasing productivity maryann.priore@da.ocgov.com  increasing ability to innovate maryann.priore@da.ocgov.com  decreasing time to complete task(s) lcornej@lasd.org  increasing quality lcornej@lasd.org  increasing productivity lcornej@lasd.org  increasing ability to innovate lcornej@lasd.org  decreasing time to complete task(s) lcornej@lasd.org  increasing customer satisfaction lcornej@lasd.org  increasing employee satisfaction shiloh.smith@jm.com  increasing quality shiloh.smith@jm.com  increasing ability to innovate shiloh.smith@jm.com  decreasing time to complete task(s) A N O N Y M O U S 4 6 3 1 0 5 0 0  increasing productivity A N O N Y M O U S 4 6 3 1 0 5 0 0  increasing sales A N O N Y M O U S 4 6 3 1 0 5 0 0  increasing employee satisfaction crying_dragon2000@yahoo.com  increasing productivity crying_dragon2000@yahoo.com  increasing ability to innovate kvindics@gmail.com  increasing quality kvindics@gmail.com  increasing productivity kvindics@gmail.com  decreasing time to complete task(s) evaldivia@latitudecorp.com  increasing productivity gloria.sommerfeld@northwestmedicalcenter.com increasing quality gloria.sommerfeld@northwestmedicalcenter.com increasing productivity gloria.sommerfeld@northwestmedicalcenter.com decreasing time to complete task(s) - 7 / 11 -
  • 8. borgir80@yahoo.com  increasing productivity dmcanseco@armstrong.com  increasing productivity dmcanseco@armstrong.com  increasing ability to innovate e.ayele@sbcglobl.net  increasing quality e.ayele@sbcglobl.net  increasing productivity e.ayele@sbcglobl.net  increasing sales e.ayele@sbcglobl.net  increasing ability to innovate e.ayele@sbcglobl.net  decreasing time to complete task(s) e.ayele@sbcglobl.net  decreasing costs e.ayele@sbcglobl.net  increasing customer satisfaction todd.ballentine@merial.com  increasing productivity todd.ballentine@merial.com  decreasing time to complete task(s)   Additional Questions Is this your first time at New Horizons? navnurs2000@yahoo.com  No scouthunter70@gmail.com  No maryann.priore@da.ocgov.com  No lcornej@lasd.org  No shiloh.smith@jm.com  Yes crying_dragon2000@yahoo.com  Yes kvindics@gmail.com  Yes evaldivia@latitudecorp.com  Yes gloria.sommerfeld@northwestmedicalcenter.com Yes borgir80@yahoo.com  Yes dmcanseco@armstrong.com  Yes e.ayele@sbcglobl.net  No todd.ballentine@merial.com  Yes   Would you recommend New Horizons to others? navnurs2000@yahoo.com  No scouthunter70@gmail.com  Yes maryann.priore@da.ocgov.com  Yes lcornej@lasd.org  Yes shiloh.smith@jm.com  Yes crying_dragon2000@yahoo.com  Yes kvindics@gmail.com  Yes evaldivia@latitudecorp.com  Yes gloria.sommerfeld@northwestmedicalcenter.com Yes borgir80@yahoo.com  Yes dmcanseco@armstrong.com  Yes e.ayele@sbcglobl.net  Yes todd.ballentine@merial.com  Yes   - 8 / 11 -
  • 9. Other classes you are interested in taking: navnurs2000@yahoo.com  ADOBE scouthunter70@gmail.com  Excel 2 lcornej@lasd.org  effective writing, adobe, excel shiloh.smith@jm.com  excel 2010 pts 2 and 3 borgir80@yahoo.com  power point todd.ballentine@merial.com  Excel, Power Point   Comments/Suggestions to improve your experience: navnurs2000@yahoo.com  NONE   Would you be willing to provide a public quote about your experience taking this course? scouthunter70@gmail.com  No maryann.priore@da.ocgov.com  Yes lcornej@lasd.org  No shiloh.smith@jm.com  Yes crying_dragon2000@yahoo.com  No kvindics@gmail.com  No evaldivia@latitudecorp.com  No gloria.sommerfeld@northwestmedicalcenter.com No borgir80@yahoo.com  No dmcanseco@armstrong.com  Yes e.ayele@sbcglobl.net  Yes todd.ballentine@merial.com  No   Return on Investment Would you like to be notified about advanced or complementary courses? scouthunter70@gmail.com  Yes maryann.priore@da.ocgov.com  Yes lcornej@lasd.org  Yes shiloh.smith@jm.com  Yes A N O N Y M O U S 4 6 3 1 0 5 0 0  Yes crying_dragon2000@yahoo.com  Yes kvindics@gmail.com  Yes evaldivia@latitudecorp.com  Yes gloria.sommerfeld@northwestmedicalcenter.com Yes borgir80@yahoo.com  Yes dmcanseco@armstrong.com  Yes e.ayele@sbcglobl.net  Yes todd.ballentine@merial.com  Yes   Job Impact What percent of your total work time requires the knowledge or skills presented in this training? Please check only  one. - 9 / 11 -
  • 10. navnurs2000@yahoo.com  40% scouthunter70@gmail.com  80% maryann.priore@da.ocgov.com  30% lcornej@lasd.org  90% shiloh.smith@jm.com  50% A N O N Y M O U S 4 6 3 1 0 5 0 0  60% crying_dragon2000@yahoo.com  70% kvindics@gmail.com  0% evaldivia@latitudecorp.com  60% gloria.sommerfeld@northwestmedicalcenter.com 70% borgir80@yahoo.com  50% dmcanseco@armstrong.com  90% e.ayele@sbcglobl.net  80% todd.ballentine@merial.com  20%   Environment Comments (Environment): navnurs2000@yahoo.com  s shiloh.smith@jm.com  It was hard to get as far as I wanted in Excel with all of the questions.   General Questions Other (please specify) [What was your main objective for completing this training?]: navnurs2000@yahoo.com  none evaldivia@latitudecorp.com  Use it for work     Response Rate Form Type Evaluations   Sent  Evaluations   Received  Response   Rate  Post Event 15 14 93.33%   Report Recommendations  Interpreting the Report Below are tips to help you understand the information in the report. For additional information, please click the Help tab above the report. Summarizes scores from each student for selected question categories and questions; compare and analyze scores for all students that completed evaluations.  Student comments provide additional insight into the scores displayed within the report. Determine the students’ overall perceived value derived specifically from training to proactively manage future training events.  Recommended Actions Below are recommended next steps to take after reviewing the information in this report. Additionally, you'll find links to automatically run complementary reports for  drilling­down further into the data or analyzing the information in another way. If any learner rated the class much lower than others, and the learner provided an email address, follow up with that person to gather additional feedback regarding the  scores. Share that feedback with instructor and course managers as areas for improvement. If any learner rated the class much higher than others, especially in the areas of job impact or business results, follow up with those learners to gether additional feedback  on how they were able to maximize their use of what they learned on the job. Share this feedback with course managers to ensure they share the knowledge with future  learners to maximize job impact and business results. - 10 / 11 -
  • 11. ver. 001  Schedule this report to be emailed automatically to the course and instructor managers on a daily basis so they are able to review performance on a regular basis. Recommended Links Run the Learner Comments report to review all the qualitative feedback for specific approaches to make the learning more effective and impactful. Run the Quick Question report to summarize the scale­based and multiple­choice answers for all of the evaluations. Run the Performance to Goals report to view how these results compared to your goals.   Report Criteria Reporting Date:   Dec 1 2015 to Dec 31 2015  Form Type:   Follow Up;   Instructor Survey;   Post Event  Category:   Additional Questions;   Business Results;   Courseware;   Environment;   General Questions;   Instructor;   Job Impact;   Learning Effectiveness;   Overall Satisfaction;   Return on Investment;   User Information  Scale:   1 Low ­ 9 High  Class:   Excel 2010 ­ Part 1 Dec 01, 2015  - 11 / 11 -