1. Carol B. Whitney
4332 Tallyho Dr 916-706-2990- Home
Sacramento, Ca 95826
moira@evenstarkeep.org
Summary of Qualification
Insurance verification and authorization, experience with billing and coding, EMR
experience with Athena Collector and NextGen, extensive use of excel, word, outlook and
PowerPoint, scheduling experience, preparation of UDS reports
Education
Business Administration in Healthcare, American Inter-Continental University, online
(present)
Diploma, Medical Insurance Billing and Coding, Heald College, Rancho Cordova, CA (2009)
Associate Allied Health Nursing, Midland Technical College, Columbia, SC (1991)
Employment History
Gap Inc 10/15 – 1/16
Call Center
 Assisting online customers with questions on ordering and delivery
 Troubleshooting for situations of locked accounts and ordering difficulties
 Assisting customers by finding the styles they were looking for in both the online
division and store inventories
Elica Health Centers 1/14 – 10/14
Patient Care Coordinator
 Assisting with coordination of care between patients, providers in office as well
as referrals to outside providers, and insurance company case managers
 Monthly reports for HRSA and Board of Directors
 Coordinator of clinical study
 Assign and collect monthly provider peer reviews
 Sending patients reminder letters of procedures due
 Special projects as assigned
Sierra Colorectal Surgery, Folsom Ca 7/08-4/10
Medical Assistant/Front Office

2.  Assisting Physician with routine patient care and office procedures
 Coordination of procedures with the endoscopy center and hospital
 Working with insurance companies to get required authorizations and billing
inquiries
 Use of electronic medical records
Technical Skills
Microsoft Office: Word, Excel, PowerPoint, Outlook Express
Type 45 wpm
Multi-line phone use
Volunteer Experience
Girl Scouts USA
 Leader 1992-1993, 2011-present
 Service team member 2014- present, fall sales coordinator
Society for Creative Anachronism- a non-profit educational group focusing medieval re-
creation broken into 19 larger area groups
 2001-2003 Deputy Welcoming Committee Chairperson
o Teaching new comers about the SCA
 2003-2006 Welcoming Committee Chairperson
o First point of contact and teaching
 2006-2010 Event Communication Chairperson
o In charge of sending out announcements to people attending the event
and calling fighters for combat
 2010- 2014 Protocol and Communications Director
o In charge of all verbal communications with in the larger area group
o Supervise 11 deputies in charge of various sections
o Report to Society wide Director
Kingdom Historical Trust Incorporated- a non-profit group dedicated to purchasing land
for historical re-enactment
 2008-2011- Member of the Board of Director
 2013- present- Member of the Board of Directors