Carmelina Estevez has over 17 years of experience as an office manager and medical billing supervisor. She has an Associate's Degree in Health Information Management. Her experience includes scheduling appointments, performing administrative and billing duties, and maintaining medical records. She aims to build efficient office teams and support quality patient care.

1. Professional Summary
Experience
CARMELINA ESTEVEZ
331 Herrick Avenue, Teaneck, NJ 07666 | (H) 917-991-5310 | carmelinaestevez@gmail.com
Professional with 17 years experience as an Office Manager, Medical billing supervisor.
Patient-oriented team player who builds and leads friendly, efficient office teams. Support quality patient care and
education for all staff, combining management and customer service and expertise in medical billing and coding for
multiple specailties.
Education
Associates Degree in Health Information Management
Monroe College
New Rochelle, NY
04/2011 to 11/2014Office Manager
HandTherapy Solution, LLC – Teaneck, NJ
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or
treatment into computer. prepare reports, patient statements, letters, or medical records.
Answer telephones and direct calls to appropriate staff.
Greet patients, ascertain purpose of visit, and direct them to appropriate staff.
Schedule and confirm patient appointments
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills,
and keeping financial records.
Billing and coding of all commercial insurance claims and workers compensation claim forms.
Maintain medical records, technical library, or correspondence files.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Insurance verification, request authorization for services
05/2009 to 03/2011Practice Manager
Frederick Valauri, MD – New York, NY
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient cosmetic consultation appointments, surgeries, or medical procedure
consultations.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills,
and keeping financial records.
Complete insurance or other claim forms, process all claims for payment, posting of all insurance payments.

2. Compile and record medical charts, reports, correspondence, coding and billing of all medical claims
Maintain medical records, and correspondence files.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Prepare correspondence or assist physicians with preparation of reports, speeches, articles, or conference
proceedings.
03/2008 to 04/2009Practice Manager
Hackensack Sleep and Pulmonary Center – Hackensack, NJ
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel
processes.
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Complete insurance or other claim forms.
Protect the security of medical records to ensure that confidentiality is maintained.
Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll
discrepancies.
Process paperwork for new employees and enter employee information into the payroll system.
Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
Medical billing and coding of all claims
10/1997 to 06/2007Billing Supervisor
Riverside Management Services, Inc. –Yonkers, NY
Review records for completeness, accuracy, and compliance with regulations.
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or
treatment into computer.
Resolve or clarify procedure codes and diagnoses with conflicting, missing, or unclear information by
consulting with doctors and medical records department.
Posting of all insurance payments.
Manage the billing department for multiple specialties.
Prepared monthly reports, spreadsheet, patient invoices, and collection letters.
Maintain communication between medical staff, and department heads by regular attending meetings.
Compile employee time, production, and payroll data from time sheets and other records.