Carlos Rodriguez, an information security manager, gave an executive roundtable presentation on developing employees into an effective "human firewall" through security awareness training. He began with an example of a security incident caused by human error. Next, he discussed framing security as the employees' first line of defense and emphasized establishing frequent, relatable training that promotes safety over strict security and fits with company culture. He believes consistent habits and behaviors reinforced through such a program can help reduce security risks posed by employees. The presentation then opened for questions from executives on how to develop an effective security awareness program.

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Executive Leadership
Roundtable
The Human Firewall
Carlos Rodriguez, CISM, CISSP
Sr. Manager, Tech Services

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Background
• Regency Centers
• Owns, operates and develops dominant, grocery-
anchored retail centers.
• 319 thriving centers, 19 regional offices.
• Expertise and integrity our people.
• Best in class Information Platform for quick and sound
decision making.
• Carlos Rodriguez
• Lead Technology, Support and Security Operations
• BS. Computer Science Engineer
• 18 Years Technology Operations
• 10 Years Information Security
• Build / Integrate Security Programs
• Certified Information Security Manager
• Certified Information Systems Security Professional
• Passions: InfoSec, Soccer, Growth, Volunteering
• Led Legal Industry’s transformation on InfoSec
• BoD, North Florida ISC2 Chapter
• Soccer Coach at Jacksonville FC

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The Human Side of Information Security
• Employees Are An Organization’s Security Risk
• Online Presence and Interactions
• Good Habits Change Behavior 1St Line of Defense Less Incidents

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Agenda
• Human Risk - An Example
• “The Human Firewall”
• Q&A

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Stuff DO Happen – An example

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“The Human Firewall”: Our First Line of Defense
• Frequency
• Safety Over Security
• Personal
• Relate to Company Culture
• Consistent Habits and Behavior

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How Would You Develop A Security Awareness Program That Sticks?