Carisa Aranyos seeks a position that utilizes her skills in problem solving, team leadership, and communication. She has over 15 years of experience in roles such as EPIC Test Analyst, Technical Support Representative, HR and Payroll Coordinator, and Data Services Assistant Manager. She holds a BS in Management Information Systems from Muhlenberg College and has skills in software languages, Microsoft Office, and project management.

1. Carisa Aranyos
PO Box 363
Stockertown, PA 18083
610-609-0577 caranyos@gmail.com
SUMMARY OF QUALIFICATIONS
• Proven ability to use reason and creativity to identify, analyze, and solve problems
• Demonstrates competence in leading teams to complete successful projects
• Possesses excellent written and verbal communication and inter-personal skills
EXPERIENCE
KForce/ Lehigh Valley Health Network, Allentown, PA 2014
EPIC Test Analyst
• Tested and documented software and hardware functionality of EPIC system across the hospital network
• Focused on file retrieval, device mapping, and documentation of errors/changes for resolution using SharePoint
T-MOBILE USA, Allentown, PA 2009-2012
Technical Support Representative- Tier III
• Provided customer service and support regarding escalated cellular and data problems
• Completed troubleshooting by resolving device, coverage, and network issues
• Skillfully maneuvered through 15 systems while assisting customers and documenting records
• Created engineering trouble tickets and service requests for escalations
• Presented feedback to company for enhancing the customer experience
US FOODS INC., Allentown, PA 2008-2009
HR Payroll Coordinator
• Completed weekly attendance and payroll processing for over 400 employees
• Collaborated with insurance companies to manage worker’s compensation, short and long term
disability claims, and FMLA claims
• Constructed reports documenting employment statistics, claim statuses, and sales activity for VPs
STAFFMARK/ RR DONNELLEY, Breinigsville, PA 2007 - 2008
Payroll Supervisor
• Managed piece rate payroll for over 200 warehouse employees
• Supervised team of 4 payroll coordinators
• Implemented a system for reconciling PeopleNet time clock reports with employee productivity logs
• Reconciled payroll discrepancies
• Conducted new hire orientations and facility tours for groups of up to 20 employees
WOLPER INFORMATION SERVICES, Easton, PA 2002 - 2007
Data Services Assistant Manager
• Supervised and trained 3 Data Services Department employees
• Assisted in software development process- user requirements gathering, testing, debugging, enhancements
• Processed client orders and created weekly company and supplier network invoices for over 100 clients
• Continuously communicated with clients and internal departments regarding needs, product
specifications, requirements, and costs
EDUCATION
MUHLENBERG COLLEGE, Allentown, PA 2013-2014
• BS in Management Information Systems (MIS)
• GPA 3.96; Alpha Sigma Lambda Honor Society Member, Dean’s List (every semester)
• Capstone Graduation Project: Anticipated completion November 2014- A technology-based
strategic plan and implementation project for Meals on Wheels of Northampton County, PA:
A campaign to expand web and social media presence, including digital marketing.
UNIVERSITY OF ALABAMA, Tuscaloosa, AL 1993-1996
• Completed 62 credits toward a BA Communication, Concentration in Telecommunication and Film

2. Carisa Aranyos
PO Box 363
Stockertown, PA 18083
610-609-0577 __________(page 2) ____ _ ____ caranyos@gmail.com
TOOLS AND SKILLS
Software Languages
Adobe CC: Photoshop, InDesign, Illustrator, Muse, Acrobat UML, Java, SQL, HTML, XML
MagicDraw UML
Microsoft Office: Word, Excel, PowerPoint, Outlook, Access Operating Systems
Microsoft Project Computer: Windows, Mac OS X
Microsoft SQL Server Mobile: iOS, Android, Windows
Microsoft Visio Blackberry
MySQL
Netbeans IDE
Tableau
WordPress
ACHIEVEMENTS
• Project Management Institute Member (PMI) 2014
• National Career Readiness Certificate- Gold Level
A GOLD certificate- awarded to an individual who scores a level 5 or above
on all WorkKeys assessments-
Reading for Information, Applied Mathematics, Locating Information.
Certificate# FQS7F2JBC8K5 Issue Date: September 24, 2012, Verify at: http://www.act.org/certificate/verify.html
View more at: www.carisaaranyos.com (portfolio) and http://www.linkedin.com/in/carisaaranyos/