1. Communicate and Connect:
Communication Skills for Success

2. Coach Profile
 Ruth has been successfully coaching executives,
consultants, and individuals - from Fortune 500
companies to technology start-ups for 17 years.
 She has been an executive herself in the health care
industry, the entertainment industry, and has been a
consultant to other consultants.
 She has designed many communications programs and
coached people at every organizational level to
develop effective communication skills.
Ruth Mott, President of Mott Coaching
Course content © 2010 Mott Coaching. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission.

3. Course content © 2010 Mott Coaching. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission.
Facts
• What you say and how you say are major
elements of success
• How the others respond is the reflection of
your communication
• You don’t have a 2nd chance to make a
1st Impression

4. Course content © 2010 Mott Coaching. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission.
Assignment
Please write down the name of
someone who you think is
• a good communicator and the
reasons why?
• not a good communicator and
the reasons why?

5. Course content © 2010 Mott Coaching. Published by BCCG. All rights reserved. Reproduction or redistribution is prohibited without prior written permission.
Agenda
• The Five Principles of Effective
Communication
• Real Life Applications
– Interviewing
– Asking for a raise or promotion
– How to say “no”
– Leading and participating in a business
meeting

6. Thank You!
www.CareerShorts.com
Presented by Ruth Mott Published by
Course content © 2010, Mott Coaching Business Communication Coaching Group ™ LLC
All rights reserved. Reproduction or redistribution is prohibited without prior written permission.