1. Candace W. Jones
258-A Knolwood Apt. Drive
Lancaster, S.C. 29720
(704) 497-9216
Jonescw3@email.sc.edu
__________________________________________________________________________________________
OBJECTIVE: To secure an entry-level position within the Customer Service arena using my education
and experience.
EDUCATION:
University of South Carolina Columbia, South Carolina
Bachelor of Arts in Liberal Studies May 2015
 Concentrations: Psychology, Criminal Justice
 Cognate: Business Management
University of South Carolina at Lancaster Lancaster, South Carolina
Associate in Science in Criminal Justice May 2011
RELEVANT EXPERIENCE:
Lancaster County School District Summer 2013
GED Tutor
 Assisted adults with math and science curriculums in preparation for their GED certificates
 Focused students toward better reading comprehension skills
 Encouraged students successfully continue on the path toward their GED despite outside challenges
Adult Literacy (Work Study) 2011 - 2013
GED tutor and Administrative Support Specialist
 Performed duties as a GED tutor in reading and science classes
 Performed as a substitute teacher for reading and science classes
 Served as administrative support in the main office
 Reorganized and managed the Adult Education permanent student files
 Gained a teaching certificate with the Carolinas Literacy Network in English as a Second Language
(ESL); for teaching Hispanic students American English
University of South Carolina at Lancaster Fall 2012
Department of Juvenile Justice (Internship)
 Learned about the Juvenile Justice intake processes and court representation
 Assisted the DJJ team with Juvenile Arbitration Programs for first-time offenders and their families
 Became familiar with ankle bracelet application and monitoring
 Assisted the team with home and curfew monitoring
 Assisted the team with public school attendance, and monitoring
 Accompanied the team in monthly family court proceedings
 Accompanied clinical psychologists during intake evaluations with offenders
Youth Build USA (Work Study) 2010 - 2011
GED tutor

2. Candace W. Jones Resume - Page 2
 Assisted students with reading comprehension and science curriculums, in preparation for their GED
certificate
No Limit Title Loans, Lancaster S.C. 2007 – 2009
Customer Service Representative
 Processed title loans by; determining eligibility, vehicle inspections, and issuing loan checks
 Serviced customers by; taking loan payments, maintain accounts, issue follow-up letters, process
repossessions
 Maintained opening and closing records as well as cash maintenance, and bank deposits
 Initiated company’s operational manual and revisions
 Made daily collection calls
Jack Henry and Associates, Charlotte, N.C. 2003 – 2004
Administrative Assistant I
 Assisted data center director, supervisors and staff
 Processed monthly billing for over 190 clients
 Maintained files, general office duties, schedule meetings, and issued clearance for facility security, and
maintenance
 Ordered inventory supply, processed accounts payable and receivables,
 Served as front desk back-up, maintained training room schedules, and perform special projects.
Solectron Technology Inc., Charlotte, N.C. 2001 – 2002
Executive Administrative Assistant
 Assisted Vice President, directors and supervisors and their staff of over 100 employees
 Managed overall office-flow, arranged travel, scheduled meetings and presentations, facilitated staff
meetings, and initiated and maintained new hire processes
 Processed payroll, and travel reimbursements; ordered office supplies, and computer equipment,
 Distributed mail, processed accounts receivables, and organized and conducted office moves
Carolinas Health Care System-Institute of Rehab; Charlotte, N.C. 1995 - 2000
Unit Secretary
 Admitted and discharged patients
 Maintained admissions unit; answered phones, maintained patient care charts and medical files
 Ordered lab procedures, medical equipment and, patient transportation
 Supervised patient call unit.
Carolinas HealthCare System-Public Health
Secretary III
 Assisted the WIC program director, health department managers, supervisors and staff
 Conducted general secretary duties; typed correspondence, ordered office and clinic supplies, back-up
for shipping/receiving, maintained job vacancies listing, serve as adult clinic registrar
 Maintain client files and database, managed patient charts and files, issued condoms and education
pamphlets to the public, process WIC transfers, and issued emergency infant formula
 Scheduled administrative meetings and, performed light travel

3. Candace W. Jones Resume - Page 3
CERTIFICATES/LICENSES
 SC Notary Public Commission expires June 2019
 NC Notary Public Commission expired
 English Forward (ESL) Instructor May 2013
VOLUNTEER OPPORTUNITIES
 Christian Services, Instructor 2006 - 2007
 Learning Institute for Tomorrow, Instructor 2005
COMPUTER KNOWLEDGE:
Efficient in Microsoft Office programs (2007-2010), Word Perfect 5.0/5.1; dBase III and IV; Lotus 1-2-3; MS
DOS 6.0, AS400, Lotus Notes, Display Write 4, and SAP