1. Cameron E. Gaines
2352 Eastern Sky Mobile: 915-494-3657
El Paso, Texas 79938 gaines565@gmail.com
BIOGRAPHIC INFORMATION
SSN: XXX-XX-3928
Citizenship: U.S.A.
Veterans' Preference: 10-pt, Purple Heart (U.S. Army, 03/02/1989 - 07/31/2014)
Highest Federal Grade: N/A
Security Clearance: Secret
SUMMARY OF QUALIFICATIONS
Results-driven and solutions-focused professional with over 25 years of senior leadership experience
leading, coordinating, and managing progressive, essential, and diverse installation and worldwide
contingency operations for the United States Army; a leader with global perspective, drive, and attitude
with a proven record of success in enterprise-level planning, decision-making, and implementation of
diverse organizational visions, strategies, and initiatives. Experience includes program management,
personnel management, risk management, training program coordination, maintenance operations,
logistics, contingency planning, operational strategies, resource utilization, program performance
evaluation, regulatory compliance, and new program launches from initial feasibility to final conception.
Highly skilled at making sound decisions and experienced in short and long-term strategic planning,
designing program performance measures, developing policies and procedures, preparing action plans,
and advising on diverse program strategies; expert in program infrastructure design, with the ability to
understand complex processes and effectively align competencies to provide necessary support. Possess
solid senior leadership abilities, with the cross-functional project management skills to implement the
change necessary to achieve an organization’s long-term strategic imperatives; a proactive professional
with proven success in driving efficiency through operational analysis, and strategic planning and
implementation to streamline the operations and maximize organizational efficiencies.
Possess outstanding interpersonal, oral, and written communication skills, with the ability to quickly
establish rapport with military, foreign nationals and contract personnel, vendors/suppliers,
subordinates, and professionals at varied levels. Known for promoting a team concept in performance-
driven environments, encouraging and facilitating cooperation and trust, fostering commitment and
team spirit, and mentoring and leading others to achieve goals.
Demonstrated ability to excel in a fast-paced work environment with fluctuating priorities and
workloads; thorough and attentive to detail with ability to adjust to and control workload variables and
meet deadlines. Strong proficiency in operating a wide variety of modern office systems and programs
(Microsoft Office: Word, Excel, & PowerPoint) for the composition and processing of a full range of
written communications including reports, briefs, operational plans, and informational summaries.
WORK EXPERIENCE
U.S. Army Europe 11/2012 - 05/2014
2nd Stryker Cavalry Regiment
Vilseck, Bavaria Germany Hours per week: 60
OPERATIONS MANAGER
2. PROGRAM MANAGEMENT: Served as the Grafenwoehr Housing Division Liaison Non-Commissioned
Officer for the garrison Directorate of Public Works (DPW) supporting over 17,000 military, civilian
employees, and family members.
OPERATIONAL OVERSIGHT: Served as the principal military advisor to the Housing Chief on all matters
involving unaccompanied Soldiers and Army Family Housing residents, which consisted of 32 Housing
Communities with over 1600 Quarters, 44 Senior Enlisted Bachelor Quarters, and 20 Bachelor Office
Quarters in widely-dispersed areas of Germany, and valued in excess of $2.5M.
REGULATORY COMPLIANCE: Oversaw the execution of health and welfare inspections of housing
buildings and housing areas to verify compliance with all quality assurance, safety, serviceability, and
environmental protection laws, regulations and guidelines. Served as the primary reviewer of over 50
Exception to Policies being processed, and ensured that they all met legal and regulatory requirements
and customer needs.
ASSET MANAGEMENT: Managed the quality, maintenance, accountability, and control of the
equipment, assets, tools, and property valued in excess of $80K.
LOGISTICS MANAGEMENT: Provided logistical analysis and conducted operational reviews of
operational and supply plans pertaining to facility sustainment, transport, and maintenance; monitored
expenditures and project cost changes related to infrastructure and large-scale support projects.
CUSTOMER SERVICE MANAGEMENT: Spearheaded customer satisfaction and public relation initiatives
for the organization; served as a point person assisting with the resolution of customer issues and
complaints; worked diligently to resolve issues and maintain an improved quality of life for all families.
PERSONNEL ADMINISTRATION: Provided administrative support, training, and guidance to six Soldiers
on all operational activities, scheduling, and direction of work assignments; completed consistent and
ongoing performance reviews to ensure the staff was productive, accountable, and successful in their
positions. Initiate and process all personnel records for the Soldiers; processed all personnel actions,
prepared reports on the status of all personnel, and maintained and updated all personnel data records.
TRAINING MANAGEMENT: Implemented training programs for all housing personnel on the Interactive
Customer Evaluation system, which resulted in a significant decrease of negative comments.
PROCESS IMPROVEMENTS: Advise the commander on the status, readiness, training, and expenditures
of the training and make appropriate recommendations for changes as needed ; directly contributed to
the exchange of information and best practices to foster additional improvements of specific functional
areas and offered insight and strategic input to expedite all organizational objectives. Contributed to the
development of Standard Operating Procedures and policies to enhance procedures, practice, and
regulations that streamlined the housing operations by 60%.
SPECIAL DUTIES: Served as an advocate for Sexual Harassment and Assault Response and Prevention
(SHARP); oversaw training and educate military personnel and their families about effective responses
to domestic violence and sexual assault. Provided services for victims of sexual assault and domestic
violence including crisis intervention, securing medical treatment, the dissemination of information on
legal rights and available resources.
U.S. Army Sergeants Major Academy (USASMA) 10/2010 - 10/2012
11291 SGT E. Churchill St.
Fort Bliss, TX 79918 U.S. Hours per week: 60
INSTRUCTOR - BATTLE STAFF NCO COURSE
3. Course development and instructional specialist for the Army’s preeminent educational facility
educating the highest ranking leaders for military commands around the world. Specifically instructed
the Battle Staff Noncommissioned Officer Course (BSNCOC). Subject matter expert for the planning,
delivery, and ongoing assessment of specialized leadership training provided as both resident and video
tele-training (VTT).
EDUCATION PROGRAM MANAGER: Developed Battle Staff curriculum in accordance with Army
standardized learning models, doctrine, and established guidelines. Utilized deep expertise in Army
training programs and goals to develop assessments and metrics used to measure whether instructional
objectives were routinely achieved. Implemented the Systems Approach to Training (SAT) and created
Programs of Instruction (POI) to provide specific course content that met Army Training and Doctrine
Command (TRADOC) standards.
-- Interpreted changes in Army doctrine and mandates for training requirements. Assessed all
procedures and rearranged almost all work priorities, systems, and schedules to accomplish these major
changes. Interpreted new policies to fit them into existing procedures or discard those that just would
not meet new technology standards.
-- Briefed the highest levels of command on all aspects of program progress, unexpected setbacks, and
issues with technology or personnel.
DATA ANALYSIS: Led the use of analysis tools to organize and categorize instructional data. Worked
with other school staff and instructional facilitators in the analytical techniques needed to evaluate data
sets and trends on training program success and software problems. Instrumental in the collection and
analysis of data used to prepare reports and brief the highest levels of command on educational success,
statistics, and changes to methodology that improved program effectiveness.
CONTRACTING SUPPORT: Supported contracting specialists by assessing the performance of civilian
employees as stipulated by contractual obligations. Conducted formal audits and surveys to interpret
contract provisions for all civilian education facilitators, instructors, and technology specialists.
LOGISTICS: Performed multifunctional logistics planning, budget formulation, supply control, training
and administration to support the requirements of the Sergeants Major Academy instructional teams.
Evaluated short- and long-term operational needs to develop, monitor, and defend total logistics
material supply support budget for all training systems and technologies. As hand receipt holder,
maintained strictly exacting control of records for $110,000 worth of information technology and
automated computer equipment.
ACCOMPLISHMENTS
+ Lauded as a subject matter expert and master planner that effectively implemented Army doctrine
and practices to train hundreds of senior leaders each year.
+ Earned a superior rating on VTT Instructor Certification board. Lead Instructor for VTT classes provided
to over 400 students in 12 months.
+ An incredibly dedicated and self-sacrificing instructor. Spent many off-duty hours tutoring students
needing additional instruction or mentoring.
U.S. Army Europe 10/2008 - 10/2010
172nd
Infantry Brigade
Schweinfurt, Bavaria Germany Hours per week: 60
OPERATIONS SERGEANT MAJOR / INTELLIGENCE AND SECURITY MANAGER
LEADERSHIP: Served as highest ranking enlisted leader, Sergeant Major, of an Infantry Brigade.
Supervised subordinate senior supervisor with subsequent oversight of over 300 soldiers. Directed
operations of a Tactical Operations Center (TOC), distribution of mission-essential information,
transmission of sensitive data, and setup of video teleconferences with other units around the world.
4. Accountable for supply discipline, maintenance, and administrative tracking of equipment valued in
excess of $3M.
OPERATIONS MANAGER: Senior supervisor, manager, and technical resource for security
administration, physical security and intelligence programs. Managed extensive administrative
procedures, compliance, training, and performance improvement initiatives. Controlled logistical and
shipping functions to deliver/receive materials, equipment and supplies to and from Germany/Iraq.
Developed actions plans and conducted comprehensive quality assurance audits, risk assessments,
surveillances, and appraisals to ensure contracted services were adequate and on time.
TRAINING MANAGER: Coordinated, planned and executed myriad training exercises and qualifying
evolutions. Developed a Driver's Training Program. Set up numerous ranges for M-16, M-4, and other
weapons and artillery systems. Oversaw multiple weapons qualification courses to improve
marksmanship skills for hundreds of soldiers.
PHYSICAL SECURITY MANAGER: Provided direct operational assistance and advice for broad Crime
Prevention implementation and training programs. Managed the development and implementation of
Physical Security standard operating procedures (SOPs) and regulations. Demonstrated advanced
knowledge of federal and military regulations pertinent to integrated defense security requirements and
methods. Directed the enforcement of personnel access controls to sensitive buildings and facilities,
Force Protection plans, Operations Security (OPSEC), random antiterrorism measure (RAMs), and
Physical Security programs. Assessed command, unit and operational needs concerning antiterrorism,
force protection, and other security programs.
SECURITY INSPECTIONS/COMPLIANCE: Conducted inspections to review unit practices and activities to
ensure compliance with all physical security directives, identify deficiencies, and address vulnerabilities.
Completed internal Defense Threat Reduction Agency (DTRA) vulnerability assessments (e.g., for
penetration and radiological hazards for arms rooms). Utilized analytical and investigative techniques to
complete surveys and risk analyses. Used results of analyses to modify written policy, prepare reports,
and recommend improvements to security plans and procedures.
SECURITY CLEARANCE MANAGEMENT: Monitored controls of and access to records in the security
clearance database. Guided security personnel and activities on use and data entry in Joint Personnel
Adjudication System (JPAS). Verified and enforced compliance with all confidentiality and
paper/electronic file access control measures. Defined and oversaw implementation of corrective
and/or disciplinary actions if sloppy records or blatant disregard for security regulations discovered.
INTELLIGENCE: Directly supervised, monitored, and supported the collection, processing, analysis and
dissemination of mission-critical intelligence, and use of diverse information systems, databases and
architectures. Maintained strict cognizance over brigade intelligence units, and monitored personnel
and equipment requirements to ensure appropriate level of service.
-- Liaison for Commanders and other senior leaders. Provided advice on staffing and training needs
resulting from adopting emerging technologies, and incorporating new tactical and communication
systems into protocols. Guided the assessment of doctrinal impacts on operational intelligence support
and force structure.
PERSONNEL / OPERATIONAL MANAGEMENT: As a senior supervisor, interpreted local and organization-
wide policies and procedures to manage the work of subordinate soldiers, resolve operational problems,
and establish communication to resolve complaints. Provided an ethical, professional, and
compassionate environment to resolve disputes over assignments, priorities, or ambiguous regulations.
Clarified missing or unclear information, and ensured all persons involved fully understood requirements
or assignments.
5. ACCOMPLISHMENTS
+ Wrote standard operating procedures for force protection and physical security adopted as standard.
+ Oversaw complex logistical and transportation processes to ship $14M worth of equipment from
Baghdad to Germany.
+ Adjusted priorities and gained additional resources to train 300 personnel needing certification prior
to combat deployments.
U.S. Army Europe 10/2002 - 10/2008
77th
Field Artillery / 7th
Field Artillery / 6th
Field Artillery Regiments
Schweinfurt, Bavaria, Germany Hours per week: 80
FIRST SERGEANT / SENIOR INTELLIGENCE MANAGER / PLATOON SERGEANT
LEADERSHIP: Senior leader accountable for supervising, managing, and developing myriad programs for
crews that operated heavy equipment, wheeled vehicles, and Field Artillery weapon systems.
Established and promulgated an organizational vision and implemented it to achieve success in a
continuously changing operational and combat environment. Coordinated diverse operations,
maintenance, staff development, readiness, certification, and education programs at several bases in
Germany and while deployed to Iraq for 12 months.
SENIOR ADVISOR: Served as technical advisor to the most senior leaders on all matters pertaining to
their responsibilities. Exercised significant independent authority to direct and supervise work, oversee
diverse technical and training programs, set clear goals and expectations, and push all personnel to
achieve success in all professional and personal arenas.
TRAINING PROGRAM MANAGEMENT: Subject Matter Expert (SME) for managing crew training and
certification. Subject matter expert regarding training and gunnery exercises for all ranks qualifying on
the Paladin cannon weapon system, small arms, and rifle.
--Accountable for all training of safe and proper weapon and vehicle use with live ammunition.
Developed and implemented Standard Operating Procedures on the weapon education program and
curriculum. Instructed on vehicle and weapon components, Counter-Improvised Explosive Device (C-IED)
strategies, security cordons, and combat patrol tactics. Ensured complete understanding of safety and
security protocols, potential dangers, risk management, and use of personal protective equipment.
-- Utilized career expertise and lessons learned to provide sound feedback on how to modify training
and curriculum to best prepare gunners for situations they would most likely encounter in asymmetrical
warfare environments. Utilized lesson learned during the early years of the war in Iraq to spearhead
new training on field artillery, infantry, and warfare with little precedent in Army doctrine and literature.
PERSONNEL MANAGER: Driven and dedicated role model and supervisor for dozens of subordinate
supervisors and soldiers. Developed future leaders through ongoing assessment, constant learning, and
experiential mentorship. Planned, directed, and assigned work to subordinates based on deadlines,
organizational priorities, and unique skill set of each person. Verified they kept proper track of work
assignments, followed instruction, and maintained physical fitness and combat readiness standards.
SECURITY / SAFETY: Oversaw compliance with a wide range of safety regulations during all operations,
maintenance, upgrade, inspection and transport of weapons, vehicles and support equipment.
Conducted inspections of facilities and operations to verify compliance with occupational safety
standards and regulations. Assessed work practices and environmental conditions to ensure the health
and safety of all supervised personnel, partnered foreign nationals, and civilian contractors.
-- Planned and supported checkpoint operations, hostile vehicle stops, personal security details, and
security guard plans. Directed Entry Control Point (ECP) operations; searched personal and commercial
vehicles to enact anti-terrorism measures, identify and confiscate contraband, and eliminate threats to
American-controlled facilities and areas.
6. LOGISTICS MANAGEMENT: Coordinated with senior logistics managers to exercise authority and
accountability for planning, establishing, coordinating and directing all phases of logistical support and
maintenance for equipment valued over $10M. Maintained strict oversight of property books and all
logistics records.
-- Developed plans that accurately addressed cost, resource requirements, schedules and performance
supportability. Forecast and managed inventory and logistical control of weapons and ammunition
required for exercises and firearms qualifications. Interpreted and analyzed directives, regulations, and
policies of higher echelon and supported commands to ensure that all possible supply and sustainment
problems were proactively addressed, especially for the long overseas deployments to active war zones.
ACCOMPLISHMENTS:
+ Awarded the Bronze Star Medal with Valor for leadership and courage during service during some of
the worst of the Iraq War. Led incredibly dangerous missions that resulted in 33% of the platoon being
awarded the Purple Heart Medal.
+ Developed a novel digital link via secure internet that allowed for easy sharing of information about
enemy tactics to units deployed in Iraq.
+ An indispensable expert in artillery operations. Described as "the crux for technical and tactical
information" during field exercises.
U.S. Army Training and Doctrine Command 07/1999 - 09/2002
Basic Combat Training (BCT) Platoon
Fort Benning, GA 31905 U.S. Hours per week: 70
SENIOR DRILL SERGEANT
TRAINING MANAGEMENT: Supervised and executed comprehensive training programs for 9-week Basic
Combat Training (boot camp) cycles. Implemented aggressive physical fitness, discipline and formal
education to transform recruits into competent and confident soldiers able to meet the physical and
psychological demands of a modern warfighter.
-- Maintained the highest standards of instructing the basics of soldiering. Assisted in preparing,
executing and training on marksmanship, physical readiness, grenades, combat skills, drill and
ceremony, safety awareness, hand to hand combat, and individual and small unit tactics.
-- Acted as a positive role model for all training personnel by portraying the seven Army values: Loyalty,
Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage.
ACCOMPLISHMENTS:
+ A tough but gifted instructor and leader that molded recruits into skilled soldiers. Achieved the highest
rates in Basic Rifle Marksmanship and 98% first-time passing rates for End of Cycle Tests.
EDUCATION
Bachelor of Arts
Major: Criminal Justice
Date of Completion: 07/2008
Credit Hours Completed: 145
GPA: 3.19 of 4.0
Ashwood University
JOB RELATED TRAINING
LEADERSHIP & PROGRAM MANAGEMENT TRAINING:
- Battle Staff NCO (6 weeks), 12/2010
- Company Commander/First Sergeant Course, 05/2008
- Unit Antiterrorism Advisor (1 week), 04/2006
- Field Artillery Platoon Sergeant Advanced NCO Course (6 weeks), 06/2002
7. - Drill Sergeant School (2 months), 05/1999
- Field Artillery Section Chief Basic NCO Course, 06/1998
- Cannon Crewmember Basic NCO Course, 06/1994
- Primary Leadership Development Course, 12/1992
INSTRUCTIONAL & EDUCATION TRAINING:
- Video Tele-Training (VTT) Instructor, 09/2011
- Small Group Instructor Training, 02/2011
- Army Basic Instructor (2 weeks), 02/2011
OTHER TRAINING:
- Unit Movement Officer Course (2 weeks), 06/2008
- Senior NCO Safety Orientation Course, 05/2008
- U.S. Air Force Equipment Preparation Course, 08/2005
- Airborne (2 weeks), 05/2000
ADDITIONAL INFORMATION
SECURITY CLEARANCE
Secret (current/last updated 01/2005)
_____
WORK EXPERIENCE CONTINUED…
INTELLIGENCE OVERSIGHT: Technical resource and point of contact for integrating a wide range of
concepts, principles, methodologies and techniques of intelligence mission requirements and resource
program allocation into collection, analysis and reporting plans. Reviewed and interpreted Army, Joint
and Theater mission requirements and execution to adjust, in real time, personnel tasking and
assignments to meet mission needs.
SECURITY: Managed the administration and processing of security clearances. Maintained, controlled
access to, and updated status records in the security clearance database. Guided, advised and trained
subordinate security personnel and activities on use and data entry in specialized software. Used
Electronic Questionnaires for Investigation Processing (e-QIP) for initiating personnel security clearances
investigations. Provided written or oral advice in response to inquiries concerning clearance
documentation in Joint Personnel Adjudication System (JPAS).
BRIEFINGS / COMMUNICATION: Participated in planning and briefing meetings with high ranking
officers, staff principals, leaders and policymakers. Developed detailed briefings and informational
handouts during daily and weekly command briefings and fusion meetings (both in Germany and Iraq).
Coherently and concisely presented and defended intelligence used to persuade senior officials to take
action, develop complex plans and modify mission parameters appropriate to enemy tactics.
IRAQ DEPLOYMENT (02/2004 - 02/2005)
COMBAT OPERATIONS: Led the full range of combat patrols and response to enemy attack and fire.
Managed teams of soldiers in multiple occupational fields performing reconnaissance, security, and
other operations. Provided training on special driver skills, including dealing with formidable desert
weather, harsh road conditions, and rollover accidents. Demonstrated the utmost in courage and
fortitude while leading soldiers in numerous dangerous, violent combat engagements with a ruthless
enemy.
_____
MILITARY SOFTWARE AND DATABASES:
- Army Training Requirements and Resources System (ATTRS)
- Electronic Military Personnel Office (eMILPO)
8. - Enlisted Distribution and Assignment System (EDAS)
- Interactive Personnel Electronic Records Management System (iPERMS)
- Microsoft Office Word, Excel, PowerPoint, Outlook
- Personnel Network (PERNET)
- Property Book Unit Supply Enhanced (PBUSE)
- Transportation Coordinators-Automated Information for Movement Systems II (TC-AIMS II)
Typing speed: 40 wpm
SELECT AWARDS & DECORATIONS
Bronze Star Medal w/ V (Valor) Device
Bronze Star Medal
Purple Heart
Meritorious Service Medal (2)
Army Commendation Medal (6)
Valorous Unit Award
Army Good Conduct Medal (6)
National Defense Service Medal
Southwest Asia Service Medal w/ Bronze Service Star
Global War on Terrorism Service Medal
Iraq Campaign Medal w/ Campaign Star (2)
Kuwait Liberation Medals (Kuwait & Saudi Arabia)
Combat Action Badge