1. Calway McCormick
833 S.E. 24th
Avenue, Minneapolis, MN 55414 ■ (507)-313-8705 ■ mccor408@umn.edu
EDUCATION
University of Minnesota Minneapolis, Minnesota
Curtis L. Carlson School of Management May 2017
Bachelor of Science in Business
Major: Supply Chain & Operations Management
GPA: 3.48
PAID EXPERIENCE
Self-Employment Minneapolis, Minnesota
Real Estate Manager/Landlord December 2013 - Present
Analyze market rent levels and monthly expenses to set a monthly rate for profitability
Maintain accurate accounting records to ensure proper tax payments
Satisfy tenant needs by promptly responding to unpredictable tenant requests within 48 hours
LaCrosse Technology Ltd LaCrosse, Wisconsin
Customer Service Associate May 2014 – Present
Rerouted and streamlined the call center service supply chain, improving efficiency, empowering employees,
and increasing over-the-phone sales capture rate by over 30 percent
Exceeded expectations by capturing over $1000 in over-the-phone sales while assisting customers
Reported to upper management on a weekly basis with observations of operations and proposals to improve
efficiency and service quality
Answered over 50 inbound customer service calls daily to improve customer relations.
The Men’s Wearhouse LaCrosse, Wisconsin & Minneapolis, Minnesota
Wardrobe Consultant March 2011 – May 2014
Sold fine clothing and rented tuxedos in a commission-based retail format
Demonstrated a high level of communication, attention to detail, and world-class customer service
VOLUNTEER EXPERIENCE
First Year and Orientation Programs Minneapolis, Minnesota
Welcome Week Leader January 2014/5 - August 2014/5
Honed and practiced communication and leadership skills while introducing 25 new students to the
University of Minnesota – Twin Cities
FairVote Minneapolis, Minnesota
Campus Advocate
September 2013 - November 2013
Developed public speaking skills by addressing over 900 students on campus about government elections
and encouraged students to vote in coming elections
Minnesota Student Association (MSA) Minneapolis, Minnesota
Committee Member
September 2013 – May 2014
Participated in student government by addressing and taking action on issues directly relating to the student
body
Represented the student body and communicated their opinions to university administrators
Built problem solving and negotiation skills by assisting in the redrafting of campus bus routes to improve
efficiency
St. Peter’s Church Hokah, Minnesota
Church Volunteer 2001 - Present
Assist in numerous annual events and day-to-day operations such as church dinners and church cleaning
Build a sense of community with church members through active participation in events
2. TOP 5 STRENGTHS, STRENGTHSQUEST BY GALLUP
o Self-Assurance
“feel confident in their ability to manage their own lives. They possess an inner compass
that gives them confidence that their decisions are right.”
o Maximizer
“focus on strengths as a way to stimulatepersonal and group excellence. They seek to
transform something strong into something superb.”
o Futuristic
“inspired by the future and what couldbe. They inspire others with their visions of the
future.”
o Competition
“measure their progress against the performance of others. They strive to win first place
and revel in contests.”
o Communication
“find it easy to put their thoughts into words. They are good conversationalists and
presenters.”