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Calway McCormick
833 S.E. 24th
Avenue, Minneapolis, MN 55414 ■ (507)-313-8705 ■ mccor408@umn.edu
EDUCATION
University of Minnesota Minneapolis, Minnesota
Curtis L. Carlson School of Management May 2017
Bachelor of Science in Business
Major: Supply Chain & Operations Management
GPA: 3.48
PAID EXPERIENCE
Self-Employment Minneapolis, Minnesota
Real Estate Manager/Landlord December 2013 - Present
 Analyze market rent levels and monthly expenses to set a monthly rate for profitability
 Maintain accurate accounting records to ensure proper tax payments
 Satisfy tenant needs by promptly responding to unpredictable tenant requests within 48 hours
LaCrosse Technology Ltd LaCrosse, Wisconsin
Customer Service Associate May 2014 – Present
 Rerouted and streamlined the call center service supply chain, improving efficiency, empowering employees,
and increasing over-the-phone sales capture rate by over 30 percent
 Exceeded expectations by capturing over $1000 in over-the-phone sales while assisting customers
 Reported to upper management on a weekly basis with observations of operations and proposals to improve
efficiency and service quality
 Answered over 50 inbound customer service calls daily to improve customer relations.
The Men’s Wearhouse LaCrosse, Wisconsin & Minneapolis, Minnesota
Wardrobe Consultant March 2011 – May 2014
 Sold fine clothing and rented tuxedos in a commission-based retail format
 Demonstrated a high level of communication, attention to detail, and world-class customer service
VOLUNTEER EXPERIENCE
First Year and Orientation Programs Minneapolis, Minnesota
Welcome Week Leader January 2014/5 - August 2014/5
 Honed and practiced communication and leadership skills while introducing 25 new students to the
University of Minnesota – Twin Cities
FairVote Minneapolis, Minnesota
Campus Advocate
September 2013 - November 2013
 Developed public speaking skills by addressing over 900 students on campus about government elections
and encouraged students to vote in coming elections
Minnesota Student Association (MSA) Minneapolis, Minnesota
Committee Member
September 2013 – May 2014
 Participated in student government by addressing and taking action on issues directly relating to the student
body
 Represented the student body and communicated their opinions to university administrators
 Built problem solving and negotiation skills by assisting in the redrafting of campus bus routes to improve
efficiency
St. Peter’s Church Hokah, Minnesota
Church Volunteer 2001 - Present
 Assist in numerous annual events and day-to-day operations such as church dinners and church cleaning
 Build a sense of community with church members through active participation in events
 TOP 5 STRENGTHS, STRENGTHSQUEST BY GALLUP
o Self-Assurance
 “feel confident in their ability to manage their own lives. They possess an inner compass
that gives them confidence that their decisions are right.”
o Maximizer
 “focus on strengths as a way to stimulatepersonal and group excellence. They seek to
transform something strong into something superb.”
o Futuristic
 “inspired by the future and what couldbe. They inspire others with their visions of the
future.”
o Competition
 “measure their progress against the performance of others. They strive to win first place
and revel in contests.”
o Communication
 “find it easy to put their thoughts into words. They are good conversationalists and
presenters.”

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Resume Sept 24 2015

  • 1. Calway McCormick 833 S.E. 24th Avenue, Minneapolis, MN 55414 ■ (507)-313-8705 ■ mccor408@umn.edu EDUCATION University of Minnesota Minneapolis, Minnesota Curtis L. Carlson School of Management May 2017 Bachelor of Science in Business Major: Supply Chain & Operations Management GPA: 3.48 PAID EXPERIENCE Self-Employment Minneapolis, Minnesota Real Estate Manager/Landlord December 2013 - Present  Analyze market rent levels and monthly expenses to set a monthly rate for profitability  Maintain accurate accounting records to ensure proper tax payments  Satisfy tenant needs by promptly responding to unpredictable tenant requests within 48 hours LaCrosse Technology Ltd LaCrosse, Wisconsin Customer Service Associate May 2014 – Present  Rerouted and streamlined the call center service supply chain, improving efficiency, empowering employees, and increasing over-the-phone sales capture rate by over 30 percent  Exceeded expectations by capturing over $1000 in over-the-phone sales while assisting customers  Reported to upper management on a weekly basis with observations of operations and proposals to improve efficiency and service quality  Answered over 50 inbound customer service calls daily to improve customer relations. The Men’s Wearhouse LaCrosse, Wisconsin & Minneapolis, Minnesota Wardrobe Consultant March 2011 – May 2014  Sold fine clothing and rented tuxedos in a commission-based retail format  Demonstrated a high level of communication, attention to detail, and world-class customer service VOLUNTEER EXPERIENCE First Year and Orientation Programs Minneapolis, Minnesota Welcome Week Leader January 2014/5 - August 2014/5  Honed and practiced communication and leadership skills while introducing 25 new students to the University of Minnesota – Twin Cities FairVote Minneapolis, Minnesota Campus Advocate September 2013 - November 2013  Developed public speaking skills by addressing over 900 students on campus about government elections and encouraged students to vote in coming elections Minnesota Student Association (MSA) Minneapolis, Minnesota Committee Member September 2013 – May 2014  Participated in student government by addressing and taking action on issues directly relating to the student body  Represented the student body and communicated their opinions to university administrators  Built problem solving and negotiation skills by assisting in the redrafting of campus bus routes to improve efficiency St. Peter’s Church Hokah, Minnesota Church Volunteer 2001 - Present  Assist in numerous annual events and day-to-day operations such as church dinners and church cleaning  Build a sense of community with church members through active participation in events
  • 2.  TOP 5 STRENGTHS, STRENGTHSQUEST BY GALLUP o Self-Assurance  “feel confident in their ability to manage their own lives. They possess an inner compass that gives them confidence that their decisions are right.” o Maximizer  “focus on strengths as a way to stimulatepersonal and group excellence. They seek to transform something strong into something superb.” o Futuristic  “inspired by the future and what couldbe. They inspire others with their visions of the future.” o Competition  “measure their progress against the performance of others. They strive to win first place and revel in contests.” o Communication  “find it easy to put their thoughts into words. They are good conversationalists and presenters.”