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torsdag 26 januari 12
torsdag 26 januari 12
Companies tend to think it’s optional...
torsdag 26 januari 12
...But in fact




torsdag 26 januari 12
It is just not all about eyeballs anymore...



torsdag 26 januari 12
...It is about relations




torsdag 26 januari 12
And doing the unexpected



torsdag 26 januari 12
torsdag 26 januari 12
torsdag 26 januari 12
torsdag 26 januari 12
torsdag 26 januari 12
Social media and user generated
                             content is everywhere
torsdag 26 januari 12
Zero Friction

torsdag 26 januari 12
Consumer Power 2.0
torsdag 26 januari 12
In a sense, the consumers hold
                            the companies hostage

torsdag 26 januari 12
Corporations don’t set the rules anymore
torsdag 26 januari 12
Imagine sitting around a campfire
torsdag 26 januari 12
Hey, wanna buy this
                           awesome product?




                  There is just nothing social with that...
torsdag 26 januari 12
...And you have to earn the trust
                                 of being shared
torsdag 26 januari 12
How should businesses work with
                          their social media strategy?
torsdag 26 januari 12
But first, a pair of good examples!




torsdag 26 januari 12
In 2009, Dell generated $6.5 million in
                              sales from Twitter alone.

torsdag 26 januari 12
By using crowd sourcing, Starbucks has
                        received over 50.000 relevant suggestions
                            on how to improve their business.
torsdag 26 januari 12
1. Set goals
torsdag 26 januari 12
Write them down

                        Define your business

                               Goals

                            Objectives


torsdag 26 januari 12
2. Get to know your audience

torsdag 26 januari 12
Who are they?
                          Where are they?
                        How do they consume?
                        Where do they consume?
                         How do they engage?
                        Where do they engage?




torsdag 26 januari 12
3. Start building the foundation
torsdag 26 januari 12
Choose your channels wisely
                        with insights as foundation.




torsdag 26 januari 12
4. Engage!


torsdag 26 januari 12
Ask questions!
                        Choose passionate co workers!
                                  Participate!
                          Be relevant and add value!
                                Be transparent!
                             Don’t be a spammer!




torsdag 26 januari 12
5. Analyze and optimize
torsdag 26 januari 12
torsdag 26 januari 12

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