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The Future Quotient
50 Stars in Seriously
Long-Term Innovation




           Beta



   Alpha                           Delta
                  Epsilon




                                       Gamma




                            Zeta




VOL ANS
Contents                                             An FQ Glossary



Forewords                                            Culture The ingrained behaviors and beliefs
                                                     characteristic of a particular social, ethnic
Volans and JWT                               1       or age group, sometimes described as,
                                                     “what people do when no one else is looking
Atkins                                       2       over their shoulder.” The emerging focus of
                                                     sustainability, as the context for behavioral
The Dow Chemical Company                     2       change.

Shell Foundation                             3       Future Quotient (FQ) A measure of the
                                                     future-readiness—of individuals, teams,
MindTime Technologies Inc.                   3       agencies, businesses, brands and beyond—to
                                                     positively cope with and overcome the various
                                                     complexities as a result of foreseeable and
Executive Summary                            4       unforeseeable future changes in the economy,
                                                     society and the environment.

Introduction                                 6       Intergenerational 1 Being or occurring
The Chasm                                            between generations. 2 A time period
                                                     extending beyond one human generation.
Chapters                                             Average human generation is between 29
                                                     years (for women) and 33 years (for men).
1	   What Tomorrow Wants                     8
                                                     Long-Term In The Future Quotient, considered
2	   The S-t-r-e-t-c-h Agenda and           16       as stretching out along intergenerational time-
	    12 Sectors that Play Long                       scales, i.e. beyond the 30-year time-horizon.

3	   50 Stars in Seriously                  24       Paradigm The underlying assumptions and
	    Long-Term Innovation                            rules shaping current ways of thinking, framing
                                                     and doing science. Paradigm shifts have been
4	   Are You Ready to Star?                 32       triggered by people like Copernicus, Galileo,
                                                     Einstein and, we argue, James Lovelock.
5	   Expand Your FQ:                        36
	    A Playbook to Get Started                       Seriously 1 In a serious manner. 2 To an
                                                     alarmingly grave extent. 3 With genuine,
6	   The Quotient’s Future                  42       earnest intent; sincerely.

                                                     System Change A transformation in the way
Appendices                                           our economic and political systems, or our
                                                     cultures, operate. Necessary condition of—and
A	   Survey Process and Results             45       likely consequence of—a paradigm shift.

B	   References                             48       Transformational Disruptive change.
                                                     Transformations can be scientific,
C	   Publication Details                    52       technological, economic, cultural or
                                                     civilizational. They can be advanced by
D	   Acknowledgements                       52       incremental change, but true transformational
                                                     change is disruptive in nature.
E	   Other Publications                    IBC

F	   Addendum                              IBC


Our front cover image shows the constellation
of Volans superimposed on a random field of 50
stars. Stars help with navigation and symbolise
humanity’s intense interest in knowing the future.
Sadly there is no JWT constellation.
Foreword                                                                                                 1
Volans and JWT


An old order is coming apart, a new one—             Over time, we will see a shift in understanding
for better or worse—self-assembling. Volans          about the requirements for a ‘going concern’,
spotlighted this trend in 2009 in the report,        as required by Generally Accepted Accounting
The Phoenix Economy.1 It was noted in that           Principles (GAAP), with new methods needed
report that a crisis is a terrible thing to waste,   for asset capitalization, depreciation, and
but as Volans and JWT drafted The Future             amortization. Currently, a going concern
Quotient it was clear that the opportunity had       is considered to be likely to exist into the
largely been squandered.                             distant future—which may prove an optimistic
                                                     assumption when the forces of creative
2011 so far: the Japanese tsunami and                destruction are breaking loose—and when
Fukushima meltdowns sideswipe the global             natural resource and environmental security
nuclear industry and mainstream low-carbon           challenges are pressing in.
energy plans; America’s debt rating was
downgraded; Greece has teetered on the               So do we trust to luck and allow a new
edge of default, with European political leaders     economy to emerge wherever it chooses to do
scrambling to shore up other countries,              so, or do we seize the opportunity to create
indeed the entire Euro system. The UK has            and shape the new order?
seen astonishing levels of violence in London,
our home city, and elsewhere. Even normally          Volans and JWT choose the second option.
peaceful Norway has been shaken to the core          Now, more than ever, it is time for businesses
by an outbreak of anti-Islamicism that left          and their brands, governments and civil society
scores of people dead.                               organizations to test and build their capacity
                                                     to meet the needs of both present and future
The central argument in The Phoenix Economy          generations.
was that we were seeing not simply a great
recession but the beginning of an era of             We are profoundly grateful to our sponsors:
creative destruction. History tells us that          Atkins, The Dow Chemical Company and Shell
when these periods happen, those who are ill         Foundation. These and other debts of gratitude
prepared and unwilling to reinvent themselves        are identified in our Acknowledgements on
go to the wall. Eventually, of course, capitalism    page 52. Our sponsors have given us a free
will mutate and evolve, but not uniformly            rein on this project, so any failings should not
around the globe.                                    be laid at their door—while our ability to get as
                                                     far as we have has everything to do with their
                                                     generous support.

                                                     We would very much welcome any
                                                     comments you may have on what follows.
                                                     E-mail addresses are provided at the end
                                                     of the report on page 44.




John Elkington             Charmian Love             Alastair Morton
Co-Founder &               Chief Executive,          Head of Ethos,
Executive Chairman,        Volans                    JWT London
Volans
Foreword                                            Foreword
Atkins                                              The Dow Chemical Company
Project Sponsor                                     Project Sponsor

The concept of the Future Quotient is central to    Old ways versus new ways. It’s a conflict that
the long-term value and sustainability of Atkins’   Dow recently addressed with unprecedented
business. The ability to look forward and see       self-scrutiny and transformation. In many ways,
through the ambiguity and uncertainty that the      we are a case study for the paths forward that
future presents is vital if we are to continue      are presented in The Future Quotient.
to create value for our clients. As one of the
world’s largest infrastructure consultancies, we    A journey of the magnitude we as humans
are comfortable dealing with the long-term,         face, in order to save ourselves, requires
planning, designing and enabling of our clients’    immense, yet fundamental changes. The
infrastructure projects and capital programmes,     current world order, or disorder, is based on
the design lives of which may extend over           entrenched and dysfunctional systems—
many tens of years. To remain at the forefront it   with no one person, one company, or one
is crucial that we challenge ourselves to better    government at the controls.
understand the implications of complex long-
term change on everything we do.                    Managing our destiny requires a clear and
                                                    common vision of the future. Then we each
We are investing in the challenge of future         have to drive the necessary changes that
thinking through the creation of our futures        will get us to our shared destination. As Dow
team, where we are harnessing the deep skills       contemplates its third set of Sustainability
from right across the business to understand        Goals, we have opened the dialogue on what
the challenges that climate change, resource        our role in the world should be on our 200th
scarcity and carbon reduction present to            birthday, the year 2097.
the long-term resilience of infrastructure and
climate compatible development. As we move          What is our relationship with the planet?
forward on this journey this report raises          How do our technologies and our people
important questions for us all to debate: How       contribute? Where do we invest today—in
do we create the right environment, habits and      R&D, in manufacturing, in human capital—to
behaviours for our people to think long-term?       have the best chance at shared prosperity?
Have we the right balance of thinkers in our
organisation and are we being bold enough in        The bets we all place these days are becoming
our thinking? And, crucially, can we improve        bigger and longer term. Every decision each
how we communicate about futures to strongly        of us makes has an impact on our collective
resonate with our colleagues and clients?           journey. The Future Quotient provides the
                                                    impetus and framework for getting any
The clarity by which we communicate future          business—and every business—on board.
drivers of change will impact on how quickly
and strongly they are adopted. We are pleased
to be an early part of the Future Quotient
journey and look forward to being contributing
to the ongoing debate that will hopefully move
many of us towards the example set by the
report’s “Top 50”.




Elspeth Finch          Nick Roberts                 Neil Hawkins
Director, UK           Managing Director, UK        VP, Sustainability and EH&S
Atkins                 Atkins                       The Dow Chemical Company
Foreword                                           Foreword                                            3
Shell Foundation                                   MindTime Technologies Inc.
Project Sponsor                                    Project Partner

In an increasingly unpredictable and volatile      Plato implored us to “Know thyself.” Einstein
world, developing a strategy to manage the         insisted: “We cannot solve our problems with
future is not easy. When Shell Foundation          the same level of thinking that created them.
reviewed its strategy in 2010 after one decade     We must see the world anew.”
of operations, we concluded that our success
was in large part due to the fact that we didn’t   We are in the midst of a huge explosion in our
really have one.                                   understanding of human consciousness and
                                                   thinking. It is time for us to use these advances
When we first started out, we took the             to better understand the minds that we are
view that in order to create a successful          trying to manage towards radical change,
new model for corporate philanthropy that          including our own.
was catalytic and could drive a whole new
approach to international development, we          The Future Quotient, both as an idea and as
had to experiment. A preconceived strategy         a business concept, challenges us to rethink
that dictated our course would have got in the     everything about the way we manage forward
way. Instead, our strategy evolved from our        from today. It reminds us in no uncertain
operations and from our failures. However, as      terms that the consequences of failure are
we re-crafted our model in line with what we       unacceptable.
learned, so we began to see a business model
emerging that we could articulate. Only then       To achieve a high Future Quotient, akin to being
did we feel that we could develop a strategy       well embarked on the road to sustainability,
that would help us navigate the future.            requires organizations that span the world to
                                                   intelligently go about rethinking their ways.
Sometimes when you’re trying to drive change       Significantly, however, this rethinking can no
you need to let circumstance and empiricism        longer be done from a central place. The world
guide you rather than preconceived constructs      is far too complex. Rather, it requires a deep
that might limit your risk appetite and divert     commitment and investment in raising the level
your focus. This is why we agreed to support       of individual and organizational awareness of
Volans and JWT with their Future Quotient          thinking at work.
research initiative. We believe that the ability
to navigate the future effectively depends on      Ultimately, what we do starts with how we
having an open mind, a willingness to learn        think. To re-think our ways we must first
from—and admit to—mistakes and a healthy           understand how we think, individually and
appetite to go where others fear to tread.         collectively.

We’re delighted with the outcome and hope
that the recommendations can be applied just
as much to the philanthropic sector, corporate
philanthropy and corporate social investment
as they can to corporations and individuals.




Chris West             Clare Woodcraft             John Furey
Director,              Deputy Director, UK         CEO,
Shell Foundation       Shell Foundation            MindTime Technologies Inc.
Executive Summary



2011 proved to be a pivotal year, as indicated      In the same way we currently measure the IQ
in Figure 0.1 below. 2012, thanks to a number       or EQ of individuals, Volans and JWT believe
of sustainability milestones,2 will see the         that we need to investigate FQ as a measure
world debating progress to date in terms of         of the future-readiness of individuals, teams,
sustainable development, a concept whose            agencies, businesses, brands and beyond.
mainstreaming began a quarter century ago
in 1987.                                            We explore why such a measure is needed
                                                    as we establish the imperative for longer-
Around the time of the 2012 UN Summit on            term thinking and action (Chapter 1). We
Sustainable Development in Rio de Janeiro,          look at how leadership must stretch if it is to
we will be bombarded with reports and case          embrace this imperative (Chapter 2) and we
studies suggesting significant advances. The        outline the key dimensions that any FQ test
uncomfortable truth, however, is that much of       must capture in order to be a true measure
what currently passes for sustainability strategy   of future-readiness. We highlight 50 ‘guiding
in business is little more than corporate           stars’ of seriously long-term innovation—
citizenship—and more or less completely             individuals, organizations and economies that
ignores the pivotal concept in the sustainability   our team and wider network judged to be
agenda: the interests and needs of future           likely to show significantly higher-than-average
generations.                                        Future Quotients (Chapter 3). We offer a way
                                                    to explore your team’s style of thinking using
The Future Quotient, co-authored by Volans          MindTime’s methodology (Chapter 4), as a
and JWT, is our take on the emerging                first step towards assessing Future Quotient.
agenda. It is a pitch for the introduction of a     And in Chapter 5 we spotlight a range of tools
new concept—the Future Quotient, or FQ—             as building blocks for an eventual Playbook,
designed to measure the ability to think and        aimed at helping individuals and organizations
act along intergenerational timescales.             to expand their Future Quotient.


Figure 0.1
Waves of Societal Pressure              Israel-PLO peace treaty
                                           Nelson Mandela free




                                     Oklahoma City bombing
                           Martin Luther King assassinated




                                        ‘Our Common Future’




                                   Good Friday agreement
                                          Lockerbie disaster
                           Greenham Common protests




                                           USSR breaks up
                                          UN Earth Summit
                             Munich Olympics terrorism




                                     Rwandan genocide
                     US troop deployment in Vietnam
                   Martin Luther King ‘I have a dream’




                                          Berlin Wall falls




                                   ‘Mad Cow’ disease
                        Vietnam boat people exodus




                                   Chernobyl disaster
                          Ozone depletion warnings




                           US invasion of Grenada
                        Mao’s ‘Cultural Revolution’




                             Greenpeace founded




                        Three Mile Island disaster
                             Man lands on Moon




                                   Kyoto Protocol
                               LiveAid concerts
                Rachel Carson ‘Silent Spring’




                        Amoco Cadiz disaster
               Amnesty International founded




                          Solidarity movement
                           Watergate scandal




                                     Y2K scare
                             US Clean Air Act




                             Bhopal disaster
                           First AIDS cases
                        Chairman Mao dies
                        North Sea Oil flows
                    Mandela imprisoned


                          Biafra crisis
             JFK ‘New Frontier’




1970 Environmental Wave




1990 Green Wave
1960




1980
Panel 1                                                                                                                          5
IQ, DQ, EQ and Eco-Q


Over the past century, a number of measures                                 An IQ score is more or less set for life, although
have emerged that aim to capture the                                        average IQ scores have been rising at around
capabilities of individuals. We already have the                            three points per decade since the early part of
Intelligence Quotient (IQ) and, thanks to Daniel                            the last century. By contrast, those measuring
Goleman, we also now have the Emotional                                     EQ or Eco-Q tend to assume that scores can
Quotient (EQ) and Ecological Quotient (Eco-Q).                              improve with awareness and training. The
IQ testing has become central to education                                  design and innovation company IDEO has
and human resources management. The first                                   also proposed a Design Quotient (DQ) to track
large-scale mental tests were used in China                                 users’ contributions to the firm’s OpenIDEO
during the Sui Dynasty in 605 as part of the                                website, which is also improvable with diligent
entry exams for the imperial civil service, with                            effort.
the IQ approach getting a big boost during
WWI with the need to evaluate and assign
recruits. There are now many different forms
of IQ assessment, but the central idea is that
an IQ score is an effective predictor of an
individual’s capabilities.



                                                          @FutureQuo 2011 a year of transition
                                                          Will it lead to Breakdown? Distraction?
                                                          Or Breakthrough? #FutureQuo


                                                                                                      Breakthrough
             President Obama
             Live Earth events


             Haiti earthquake
          GRI G3 guidelines
     Indian Ocean tsunami
        Hurricane Katrina
  CSR on WEF agenda

Johannesburg Summit




             COP15
   Invasion of Iraq
  9/11 terrorism




                                                                                                      Progress


                                                                                                      Distraction
                                                          Arab Spring
                                                          Japanese tsunami
                                                          Fukushima disaster
                                                          Osama Bin Laden killed                      Breakdown
                                                          Murdoch trial
2000 Anti-globalisation Wave




                                                          US heatwave
                                                          Norway killings
                               2010 Sustainability Wave




                                                          US credit downgrade
                                                          UK riots
                                                                            2020




                                                                                                      2030
Introduction
The Chasm


The global sustainability movement is 25           Leadership in crisis
years old, with 2012 marking a number of
milestones—among them: 40 years from the           It is in the very nature of things that a
Limits to Growth study,3 25 years from the         proportion of leaders will fail, but when the rate
Brundtland report 4 and 20 years from the first    of failure increases dramatically, the chances
Earth Summit in Rio de Janeiro.5 But has real      are that system failure is at the heart of the
progress been made—and how well positioned         problem. The current generation of leaders
are we to make progress tomorrow?                  have fought their way to the top of the pile in a
                                                   system whose rules they understood, indeed
On the upside, corporate commitments               helped to define and police.
to sustainability-focused initiatives actually
increased during the first phase of the global     As a new order begins to emerge, their
downturn, with almost 60% of companies in          instincts, reflexes and well-honed solutions
a recent survey saying their investments in        increasingly fail to address the increasingly
related areas increased in 2010.6                  complex challenges. The question is: do our
                                                   leaders have the skills and ability to adapt to
On the downside, a key element of the              the new order?
Brundtland agenda was the issue of long-
term and intergenerational timescales and          As the financial and ecological systems weaken
equity—and here we are failing, badly. With        and stresses build, human nature dictates that
very few exceptions, leaders, decision-makers      we try to do more of what worked in the past.
and policy-makers are not yet thinking and         We focus even more on the conventionally
acting for the longer term. Indeed, stressed by    defined bottom line. Stuck in a hole, we
the protracted downturn, too often they are        continue to dig, despite clear signals that
hunkering down, lowering their ambitions, and      radical change is needed. Eventually, natural
shrinking their timescales.                        selection will sort winners from losers, but will
                                                   the winners be any better at addressing the
We seem to be at a make or break point,            core elements of the sustainability agenda?
teetering on the edge of the sort of chasm         Will they be more adept in considering the
illustrated in Figure 0.1. The failure of 2009’s   long-term resilience of their organizations?
Copenhagen COP15 climate summit and                In what follows, we sketch out a means of
later meetings suggests caution in terms of        measuring the future-readiness of leaders—
expectations about the outcomes of current         and offer a short survey of some of the tools
global governance processes. For the               used by our FQ50 finalists and others.
sustainability agenda to cross over into the
mainstream population without serious dilution,    While measures such as IQ, EQ and Eco-Q
new forms of leadership are urgently required—     (Panel 1) can contribute to evaluations of the
aspects of which are demonstrated by our           capacity of an individual, team or organization
50 Stars in Chapter 3.                             to make sense of, manage and even improve
                                                   the future, none is designed to provide an
                                                   overall assessment of future-readiness, let
                                                   alone the ability to address the needs of
                                                   future generations.




@FutureQuo 81% of CEOs say they’ve
embedded sustainability (Accenture survey).
But only 29 publicly traded US companies have
CSOs (Weinreb) #FutureQuo
7



We need a tool—or tools—that can help               We researched, scanned, interviewed and
us measure what we’re calling our Future            conducted a part-quantitative, part-qualitative
Quotient. A high Future Quotient can help           survey surrounding the issue of long-term
individuals or groups identify new risks            thinking and acting (Appendix A, pages 45–47).
ahead of the pack, and play more effectively        This was emailed to several thousand members
into emerging areas of opportunity. As the          of the Volans and JWT networks, resulting in 500
Canadians say in ice hockey, it can help players    fully completed replies from thought-leaders and
skate to where the puck is going to be—             practitioners worldwide.
rather than where it is.
                                                    Drawing on this collective wisdom, and working
                                                    closely with MindTime, who we discovered
The Future Quotient project                         along the way, we began the development of
                                                    a beta version of our methodology to measure
The project began as a response to evidence         your own FQ (Chapter 4). Building on the
that CEOs, and C-suites generally, were             recommendations of our respondents, we
concluding that they had already embedded           compiled a listing of ‘50 Stars in Seriously
sustainability.7 Ahead of the 2012 sustainability   Long-Term Innovation’ which we term as the
milestone events, we felt that some sort of         FQ50 (Chapter 3) as well as an FQ Playbook to
counterblast was needed. The FQ idea evolved        help individuals and organizations stretch their
along the way—as a means of testing those           FQ (Chapter 5).
C-suite assumptions.




Figure 0.2                                          Source: Geoffrey Moore, Crossing the Chasm:
Make or break 8                                     Marketing and Selling Technology Products to
Adoption Lifecycle                                  Mainstream Customers, Capstone, 1998.




Innovators +         Early adopters +    Early majority       Late majority       Laggards +
enthusiasts          visionaries         pragmatists          conservatives       skeptics




                      The Chasm




                                                                                                Time
Chapter 1                                                                                              033

What Tomorrow Wants


                                                                                     032                     043


            009


                                                            026          010                     033


034                                                                046                     025




            017         028                                                                046




                        010                                        011         024


            049                           003


                              029                                  022                                       030


            002                                 037                                        004


      012
                                                             001
                        027                                        047


            014                           041               013                                  015


                                                                                     050


                                                                                                 020


                  006                           016


042                                                                018         006


            039               031


                                                            025                045


                                    007               038


                                                035                                                    016


                                                                                     044



It’s time to get a better fix on what the future
wants from us today. Our visual refers to the
mapping of stars. In this section we look at                                               048

who’s good (and bad) at long-term thinking.
                                                                                     021
9



If you ask a CEO—or similar—to sketch their        As Volans argued in an earlier report:
business universe on a flipchart or whiteboard,    “Properly understood, sustainability is not
which we have, you quickly notice something        the same as corporate social responsibility
striking about the diagram they produce.           (CSR)—nor can it be reduced to achieving an
Typically, they place their organization at the    acceptable balance across economic, social
very centre of the mapped universe. This           and environmental bottom lines. Instead, it is
should come as no surprise: this is their world,   about the fundamental, intergenerational task
and their perceived centrality powerfully shapes   of winding down the dysfunctional economic
their worldview.                                   and business models of the nineteenth and
                                                   twentieth centuries, and the evolution of
This simple fact has huge implications for the     new ones fit for a human population headed
capacity of CEOs and other members of the          towards nine billion people, living on a
global C-suite to improve their Future Quotient    small planet which is already in ‘ecological
and effectively engage the sustainability          overshoot’.” 11
agenda. It means that business leaders are
often in the same position as cosmologists pre-    The key word here is intergenerational. Very
Galileo, seeing the agenda in corporate terms,     few businesses operate on anything like a
rather than in wider societal or biosphere-        generational timescale, though in Chapter 2 we
centric terms.                                     spotlight a sample of those that come closer
                                                   than most to operating on such timescales.
And it shows in survey data. In 2010, for
example, the UN Global Compact and                 As several CEOs told us during the course of
Accenture reported the results of a global         this project, recessionary pressures and wider
survey of 766 CEOs—in which 93% said that          uncertainties in the system have encouraged
they saw sustainability as an important part of    short-termism to proliferate, with even pension
the business landscape and 88% knew that           funds becoming increasingly myopic in their
they now had to drive related requirements         investing.
through their supply chains.9 The real jolt,
however, came when 81% said that they had          Andrew Haldane of the Bank of England
already “embedded” sustainability. Whatever        has tried to quantify short-termism. “Our
they may have embedded, the chances are            evidence suggests short-termism is both
that it does not address the need for system       statistically and economically significant
change. This is backed up by a recent study        in capital markets,” he and his colleague,
by Weinreb Group which found that only 29          Richard Davies report.12 They underscore the
publicly listed US companies have a Chief          impact of the fact that “information is streamed
Sustainability Officer (CSO) and they, on          in ever greater volumes and at ever rising
average, only have 4.2 direct reports on their     velocities. Timelines for decision-making,” they
team.10                                            say, “appear to have been compressed.”

Many companies now have a cycle of annual          More significantly still, they conclude: “These
non-financial reports; they may now engage a       forces may be altering not just the way we act,
wider range of external stakeholders than they     but also the way we think. Neurologically, our
once did; and they may be one of the few who       brains are adapting by shortening attention
have appointed a Chief Sustainability Officer.     spans,” they conclude. “Like a transistor radio,
But some may be surprised to discover the          our brains may be permanently retuning to
degree to which they have failed to understand     a shorter wave-length.” This is a theme also
the fundamentals of the sustainability agenda      explored in books like The Shallows.13
they have signed up to—which is now set to
become the operating code of twenty-first          In the US and UK, cash-flows five years ahead
century markets.                                   are now discounted at rates more appropriate
                                                   to eight or more years into the future. Haldane
                                                   and Davies tell us, “10-year ahead cash-flows
                                                   are valued as if 16 or more years ahead and
                                                   cash-flows more than 30 years ahead are
                                                   scarcely valued at all. The long is short.”14
Chapter 1
What Tomorrow Wants


Worse, our ability to make long-term                Panel 2
investments seems to be weakening, at least         Who’s good—and bad—
according to the World Economic Forum               at long-term thinking?
(WEF). It concluded that in 2009, long-term
institutional asset holders held slightly under     In our first Future Quotient survey (see
half of the world’s professionally managed          Appendix A) we asked: ‘In general, do you
assets—some US$27 trillion out of US$65             think that the capacity to think with long-term
trillion.15 Haldane and Davies conclude that:       horizons in mind is getting better or worse?’
“Public policy intervention might be needed to      for each of four actors: individuals, businesses,
correct this capital market myopia.” 16             investors and governments. We asked the
                                                    same question to track their capacity to act
As global population pressures build and            with long-term horizons in mind.
emerging economies find themselves locked
into resource-intensive economic models,            For each actor, we calculated an index
there are growing grounds for concern that the      representing the net belief that they are
pace of climate change and of other pressures       improving in these capabilities. For instance,
on the biosphere will outrun our capacity           the positive index along the horizontal axis
to innovate, at least at the scale that will be     for businesses means that more of our
necessary.                                          respondents see businesses as getting
                                                    better at thinking for the long-term than think
As the Stern Review on the economics of             they are getting worse.
climate change argued, climate change looks
set to become the biggest market failure in         Strikingly, no actor has a positive index on the
our collective history.17 Meanwhile, the risk       vertical axis, meaning that, in total, respondents
of intergenerational tensions, in the sense of      see a decreasing ability to act with long-term
tensions between current generations, grows         horizons in mind. One point to highlight is that
by the day. There are significant concerns          despite governments being scored so poorly,
about the future of public health care provision,   we believe that some of them do indeed think
pensions and climate change, to name just a         and act with long-term horizons in mind.
few increasingly problematic fault lines between    Perhaps not as effectively as we might want,
generations. Governments are proving ill-           but governments are generally responsible
adapted to the emerging challenges, as Figure       for such things as healthcare planning,
1.1 suggests. Though, as Chapter 2 argues,          infrastructure provision and social services.
the very nature of what government does             As Dalton McGuinty, Premier of Ontario,
means that, at its best, its time horizons can      Canada, recently put it, “The responsibility
be significantly longer than those of most          of leadership is to represent the future to the
businesses.                                         present”. For more on government, please see
                                                    Chapter 2 where we highlight 12 sectors that
Warning bells have been sounded by, among           are playing long (pages 20–23).
others, the US National Intelligence
Council in a series of reports looking out
a decade or two into the future.18 Among
their conclusions: “The whole international
system—as constructed following WWII—will
be revolutionized. Not only will new players—
Brazil, Russia, India and China— have a seat at
the international high table, they will bring new
stakes and rules of the game.”

These things go in cycles, of course, but our
governments, financial institutions and many
business leaders appear to be failing even in
terms of the old market rules—let alone the
new rules imposed by new considerations like
energy, food, water and climate security.
11



Figure 1.1
Who is getting better at thinking—
and acting—long term?

                                     50 Long-Term
                                        Acting
                                        Improving

                                     40



                                     30



                                     20



Long-Term                            10                               Long-Term
Thinking                                                                Thinking
Worsening                                                              Improving

    -40      -30      -20      -10    0       10       20      30    40     50

                                                     Individuals
                                                        Businesses
                                     -10



                                     -20
                                       Investors

                                     -30



                                     -40 Long-Term
                       Governments       Acting
                                         Worsening




                      @FutureQuo Survey says individuals +
                      businesses are improving at thinking long-term,
                      but how to translate this into action?
                      #FutureQuo
Chapter 1
What Tomorrow Wants


Panel 3
Cultural dimensions of long-termism


The degree to which we engage with long-            It is interesting to see South Korea and China
term thinking differs from person to person,        positioned leading the long runner pack, while
but there are also significant differences across   Egypt—land of the age-old Pyramids—brings
cultures. Experts like Charles Hampden-             up the rear. By contrast to the situation in
Turner and Fons Trompenaars have mapped             China, where long-term planning has been one
different cultures in terms of the time bubbles     key part of the impressive, sustained expansion
they occupy, shown as different sized bubbles       of the economy and of the country’s political
representing the past, present and future.19        position, the West appears to have been
                                                    hamstrung by an aggravated case of political
It is no accident that some of the pioneering       short-termism and market myopia.
work with tools like scenarios planning was
done in sectors that have to think particularly     It is important to note, however, that these
long-term, particularly defense and natural         examples are not without controversy. The
resource extraction. Or that some of the most       long-term outlook of some countries on the left
intense interest in cultural differences in terms   of the chart can ignore severe social injustices
of time-horizons has come from multinational        in the present. The positioning of countries
businesses operating multi-cultural teams. A        like Russia, Slovakia, Bosnia and Albania is
sensitive understanding of the time orientations    provocative and raises a number of questions
of different internal and external stakeholders     about the links between long-term orientation
is crucially important. This is a field in which    and economic success.
Geert Hofstede excels—see Figure 1.2.20



Figure 1.2                                          Source: G. Hofstede, G. Hofstede, M. Minkov,
Hofstede’s long-term orientation, by                Cultures and Organizations, McGraw Hill, 2010
country

                                                                                                 100



                                                                                                  80



                                                                                                  60



                                                                                                  40



                                                                                                  20
 South Korea
         Japan
         China
     Germany
        Russia
   Singapore
        France
    Indonesia
           Italy
      Sweden
 Great Britain
          India
     Pakistan
         Spain
  Bangladesh
        Turkey
          Brazil
      Canada
 Saudi Arabia
 South Africa
      Thailand
   Philippines
United States
       Mexico
     Australia
    Argentina
     Morocco
           Iran
       Nigeria
         Egypt
13



Discounting tomorrow                                 One key question: “Whether the timescales
                                                     considered by boards and senior management
A fundamental tool of modern capitalism              in evaluating corporate risks and opportunities,
explicitly involves discounting the future.          and by institutional shareholders and
Economics 101 tells us that a discount rate is       fund managers in making investment and
the percentage by which the value of a cash          governance decisions, match the time
flow in a discounted cash flow (DCF) valuation       horizons of the underlying beneficiaries.” This
is reduced for each time period by which it is       is becoming a question of fiduciary duty.
removed from the present. The estimation of a
suitable discount rate is often the most difficult
and uncertain part of a DCF exercise. The            Our shifting paradigm
challenge is made even more difficult by the
fact that a small change in the discount rate        A review of management timescales and
can cause large changes in value.                    discount rates would certainly be a start,
                                                     though it seems unlikely that the interests of
Most environmental experts see the impact            future generations, in the Brundtland sense,
of discounting as pernicious when applied to         will be directly addressed. However, there are
natural systems like fisheries, forests or the       other reasons for optimism. James Lovelock
climate. These concerns are legitimate, though       (one of our 50 Stars, see page 28) may well
the precise implications critically depend on        turn out to be a modern Copernicus, and if we
the timescales within which the discounting is       track his work back to the early 1960s—it is
done.                                                very possible that we are about 55-60 years
                                                     into a paradigm shift that will have profound
Three such timescales are suggested by               implications for the way we view and manage
the Long Now Foundation (one of our 50               Earth resources and security.
Stars, see page 31), as they explore different
conceptions of deep time. These time-spans           ‘Paradigm’ is a much-overused word these
range from a few days through roughly a              days, but when introduced by Thomas Kuhn
human generation (30 years) and then out to          in 1962, it had a very specific meaning.22
the millennia over which the evolution of human      It refers to the basic assumptions and the
civilization can now be tracked. People with a       underlying rules of the current way of doing
high Future Quotient can operate conceptually        science, to how reality is seen. Paradigm shifts
between multiple time domains—and are                typically take many decades—even human
particularly conscious of these longer-term          generations—to work through, partly because
timescales.                                          those ‘infected’ with the outgoing paradigm
                                                     have to retire or die to open up space for the
One hopeful initiative announced as we were          incoming one.
preparing The Future Quotient was a review
of the impact of equity market dynamics on           Before the Industrial Revolution, for example,
the longer-term competitiveness of the UK            the prevailing energy paradigm mainly revolved
economy—led by Professor John Kay and                around renewable energy, including power
supported by the Department of Business,             extracted from the wind, sun, animals or
Innovation & Skills (BIS).21                         slaves. We then moved into the fossil fuel
                                                     era, with its defining ‘Cornucopian’ paradigm.
                                                     Now, with growing concerns about ‘Peak
                                                     Oil’, the peaking of other key resources and
                                                     climate change, we are racing towards a
                                                     new paradigm—whose character is yet to be
                                                     determined.
Chapter 1
What Tomorrow Wants


2012 offers an important opportunity to look to     Even the best-intentioned leaders can hit the
the past and review progress to date. Whether       wall when attempting the transition from cells
we take a 50-year time horizon (back to Rachel      1 to 2. They make the announcements, but
Carson’s Silent Spring,23 which helped launch       their behavior remains unchanged: they rely on
the environmental movement), or a 40-year           a (flawed) ‘do as I say, not as I do’ approach.
(UN Stockholm Conference on the Human               Still, if you get this even partially right, the
Environment, Limits to Growth 24), 25-year          process can go viral, as it has with bans on
(Brundtland Commission Report, Our Common           public smoking in some countries. Those who
Future 25) or 20-year (1992 UN Earth Summit         do make it into cell 2, must then make the even
in Rio de Janeiro) horizon, the underlying trend    tougher transition to cell 3. Here the focus is on
is clear. There has been a global awakening:        integrating new values into corporate, urban,
concerns about demographics (for example,           national, or global cultures. It must be about
human numbers and aging), natural resource          enrolling the right stakeholders and using ideas
availability, water scarcity, climate and a range   to capture collective imaginations and catalyze
of other environmental and social issues have       change at this cultural level.
increasingly penetrated the consciousness of
ordinary people, policy-makers and business         Culture is the new frontier—and we need to
leaders—even if they do not yet know what to        get dramatically better at intelligent cultural
do in response.                                     engineering. One key area of concern, for
                                                    example, must be the impact of the ageing
But, as Figure 1.3 suggests, changing               trend on the willingness of our societies to
mindsets are only part of our overarching,          support and invest in solutions designed
multi-dimensional, non-linear challenge.26 The      to effect system change.27 Older people, in
diagram, developed by Volans, indicates that        addition to being politically active and more
mindset change is only useful if it translates into conservative, also tend to have their pensions
effective changes in behaviors—and behaviors invested in incumbent, older order industries
are often very hard to change because they          and companies. How to green the greys?
are ‘locked in’ by cultures. Typically, these
three domains are anchored in the underlying        Then, as we probe the margins of cell 4, the
paradigm, which often takes a very long time        spotlight shifts to paradigms. However the next
indeed to shift—with 70-80 years being a            paradigm crystallizes out, intergenerational
relatively speedy shift.                            timescales, responsibilities and investments
                                                    will need to be at its core.




@FutureQuo New leadership is needed to
align mindset and behaviors with longer time
horizons. Pls RT to build collective movement.
#FutureQuo
15



Figure 1.3
From Mindsets to Paradigms


1                            2
Mindsets                     Behaviours
Individual Thought           Individual Action




4                            3
Paradigms                    Cultures
Collective Thought           Collective Action
Chapter 2
The S-t-r-e-t-c-h Agenda and
12 Sectors that Play Long




                                                  180




Civilization depends on the ability to hold
social groups together and to build the
necessary infrastructures and institutions.
For our civilization to make sense of the 21st-
century, we must stretch our timescales.
17



Broadly stated, the first 50 years of                   If fission is the status quo, what would need
environmentalism saw processes of social                to happen to take us into a future of fusion?
fission at work. The one overarching agenda             What would that future quo be? Stretching
split into a set of different issues, each with         the time horizons of leaders in boards,
different advocates and organizations rallying          C-suites, cabinets or other centers of power
behind them. The result has been the release            is part of the solution. But we believe that
of an immense amount of negative energy as              there are actually five dimensions across
they fragmented society into different camps            which leadership must stretch to take us to a
on key issues. The toxic consequences of                fusion future. These are shown in Panel 4 on
these silos live on, particularly in areas like         pages 18–19.
climate change. Nor have we seen the back
of this political fission: it is still at work in the   It is important to remember that the job of any
relations between business and government,              leader is not only to focus on the future, but
the BRIC and non-BRIC countries, and                    also to have the ability to work in the space
between present and future generations. If              between their vision and what is needed
this continues, we risk a future described by           at a practical level in order to implement
a ‘fission scenario’: a world where the focus           that vision under present conditions. Like
is narrower, shallower, lower and shorter than          a pendulum swinging to both extremes to
it should be—and where, as a result, the best           reach the middle, leaders need increasingly
that can be achieved is incremental change.             to swing to the right side future quo
                                                        characteristics (for example, incremental to
A more positive scenario foresees a future              systemic, or shorter to longer) in order to
based on social fusion, where new initiatives           make up for the huge momentum with which
convene leading businesses and other                    society has been pulling us back towards the
actors to address key challenges. The fusion            status quo.
agenda depends critically on creating market
and governance conditions where doing the
right thing becomes the default setting for
business and financial markets. Leadership
would then involve thinking and investing over
significantly longer time-scales in pursuit of
transformational system change.




                            @FutureQuo 5 dimensions of high FQ
                            leadership: 1. Systemic 2. Wider 3. Deeper
                            4. Higher 5. Longer. #FutureQuo
Chapter 2
The S-t-r-e-t-c-h Agenda and
12 Sectors that Play Long

Panel 4
5 Dimensions of high-FQ leadership


Dimension                      1	                               2	
                               Change                           Scope
                               Incremental Ô Systemic           Narrower Ô Wider




Description                    This first dimension refers to   Here we aim to measure the
                               the type of change desired.      breadth of organizational
                               In times of fundamental          horizons, networks and
                               shifts in the economy, we        thinking. In times of intense
                               need to change the focus         change, focusing in harder
                               from incremental to system       on what has been done in
                               change. If the first 25          the past can be a cardinal
                               years of the sustainability      error. Instead, opening
                               agenda have defaulted to         horizons for a 360-degree
                               citizenship, responsibility      perspective—and creating
                               and accountability goals,        partnerships that help
                               the ultimate aim was always      migration into new
                               systemic change—which            domains.
                               now looks set to be central
                               to the agenda in the next
                               quarter century.




FQ50 examples                  Airbnb                           London Organising
                               page 31                          Committee for the
                                                                2012 Olympic and
                               Arab Spring                      Paralympic Games
                               page 31                          (LOCOG)
                                                                page 30

                                                                TED
                                                                page 30
19




3	                              4	                               5	
Analysis                        Ambition                         Timescale
Shallower Ô Deeper              Lower Ô Higher                   Shorter Ô Longer




As globalization has            Here we focus on the             To succeed in these wider,
extended supply chains,         scale of ambition—and the        deeper and higher strategies,
the capacity for deeper         degree to which there is         leaders need to operate
understanding has               organizational willingness to    against longer time-scales.
become stretched to—and         stretch. Under stress, human     As Seth Godin puts it, people
sometimes beyond—the            beings tend to reset their       don’t care about the long-term
limit. The time has come        expectations. They typically     because: “You don’t intend
to dig deeper, to better        lower their targets, hoping to   to be around; you’re going to
understand the history,         cling on to what they have.      make so much money in the
science and likely future       Yet the historical evidence      short term it doesn’t matter;
dynamics of key challenges.     suggest that successful          or you figure you won’t get
We must fight to avoid the      leaders have often done          caught.” But, he says: “The
shallow thinking that’s so      the complete opposite,           thing to remember about the
possible in the world of        embracing stretch goals          short-term is that we’ll almost
endless flows of information.   and setting their targets way    certainly be around when the
                                higher than others thought       long-term shows up.” 28
                                sensible.



Gapminder                       Lester Brown /                   Google / Virgin /
page 29                         Earth Policy Institute           100 Year Plan*
                                page 28                          page 31
Jochen Zeitz /
Puma                            Paul Polman /                    *See Appendix F: Addendum
page 30                         Unilever
                                page 30                          Long Now Foundation
                                                                 page 31
Chapter 2
The S-t-r-e-t-c-h Agenda and
12 Sectors that Play Long

                                                  At the same time, such challenges will
Stretching across the Thames                      open out tomorrow’s markets. Tomorrow’s
                                                  economic leaders will be those who map,
So where would you look for industries,           build and capture a share of emerging mega-
companies and business models that address        opportunities, advancing transformative
these different dimensions of change—and          strategies at the pace and scale required to
particularly extended time dimensions? One        meet the relevant challenges. The ‘winners’
answer spotlighted in our 12 sectors is civil     will be those with solutions that meet global
engineering. A particularly striking example      demands for resources like energy and water,
of explicit, thoughtful trading between the       eliminate greenhouse gas concentrations, and
interests of present and future generations,      enable climate-resilient development.30
brought to our attention by the World
Resources Institute (WRI), was the process
that resulted in the Thames Barrier—which
cost nearly £500 million.                         12 long-sighted sectors

Decision-makers embraced a flexible approach      We have identified 12 sectors that have
for managing uncertainty—so that the Barrier,     a propensity for long-term thinking and
designed to protect London from flooding,         acting. The leaders in these sectors have
can withstand multiple levels of future sea       demonstrated a high future orientation, though
level rise. For each adaptation option, WRI       they do not uniformly have this property. They
notes, the project assessed: the key threshold    are listed below—and it is no accident that four
of climate change at which that option would      (venture capital, private wealth management,
be required (e.g. the extreme water level); the   pension funds and reinsurance) are from the
lead time needed to implement that option;        financial sector—this is increasingly where the
and therefore, the estimated decision-point       Future Quotient spotlight must shine. What
to trigger that implementation (in terms of an    lessons can we learn from such sectors in
indicator value, such as the observed extreme     designing systems that promote and reinforce
water level, along with an uncertainty range).    high-FQ attitudes, behaviors and cultures?

The Thames Estuary 2100 project is now
looking at the next 100 years of this barrier.    1	   Animal Breeding
It has identified adaptation measures that can
be sequenced over time, depending on the          The first of our ‘long now’ sectors dates back
significance of the risks identified—in terms     to the dawn of the Agricultural Revolution.
of rising sea levels off the UK coastline. The    The generations are shorter, but animal
approach was informed not only by forecasting,    breeders—by definition—think inter-
but also by socio-economic scenarios used         generationally. Whether they use artificial
to explore cultural and consequent land-use       insemination, in vitro fertilization, genetic
possibilities for the coming decades. The costs   modification or cloning, they aim to accelerate
of defending London against flooding are huge:    evolution.
modeling suggests that investment in building
and maintaining of flood defenses will need to    From Kentucky stud farms, through attempts to
almost double to £1 billion a year (compared      engineer species that produce pharmaceuticals
to £570 million now) by 2035.29                   in their blood or milk, there is an ongoing
                                                  tension between the desire for purebreds
Trading off the need—and ability to pay—          and the necessity for crossbreeding. In some
of present and future generations led to a        cases, hybrid vigor may result. Unsustainable
decision to design a modular system, good         outcomes are very possible, for example when
enough for the foreseeable future, but modular    new breeds of farmed fish escape and reduce
so that it can be extended to meet future         the resilience of wild fish.
contingencies.
21



2	   Research & Development (R&D)                    4	   Higher Education

This is an immense, crucial part of the global       Few sectors have had a longer-term orientation
economy. A few years back, it was estimated          than higher education when at its best.
that US-headquartered companies alone were           Globalization, however, has driven a rapid
spending $330 billion a year on R&D.31               expansion of the global higher education
                                                     market. Coupled with neo-liberal economics,
There is a continual tension between the             the dominant paradigm in recent times, the
pressure for short-term paybacks and the             historic emphasis on education as a ‘public
need for longer-term innovation. The need            good’ has increasingly been counter-weighted
for sustainability-oriented innovation is made       by education seen on a user-pays basis.35
in the WBCSD Vision 2050 study.32 Related
investment in infrastructure, technology and         One impact of globalization, however, has
human services could reach US$ 3-10 trillion         been a greater focus on the practical, technical
per annum in 2050, creating new opportunities        value of education, coupled with the spread of
for business to thrive and grow. Will China’s        private high education provision and financing.
long-term outlook power sustainability-oriented      While there is nothing intrinsically wrong here,
R&D, or will its unwillingness to tolerate dissent   one area of concern is whether this refocusing
undermine the necessary creativity? Will the         potentially acts as an even greater brake on the
West wake up and play catch-up?                      provision of longer term, sustainability-oriented
                                                     education. Anecdotal evidence suggests that it
                                                     does, though only time will tell.
3	   Petroleum and Chemicals

It is dangerous to generalize about something        5	   Family Businesses
as vast as the oil and global chemicals
industries, but both are critically important to     Unless they are royal families, family-owned
our future—and plan and invest long-term.            businesses are easy to overlook in the markets
With more than 70,000 products and annual            focused on publicly listed companies, yet they
revenues of some $4 trillion,33 the global           are thought to create some 70-90% of global
chemicals industry is a massive investor—and         GDP annually.36 Recent evidence suggests
is a major contributor to global R&D.                that they managed fairly well through the Great
                                                     Recession. A PwC survey of more than 1,600
In terms of the future, we need to watch             family-business owners and managers around
trends in location, ownership and values. New        the world suggests that most are strongly
global chemical players continue to appear           focused on future growth.37
in emerging markets. In 2009, only two of
the ten largest companies by revenue in the          Family firms can operate on a huge scale,
‘Chemical Week Billion Dollar Club’ were based       like India’s Tata Group, and—at their best—
in emerging markets.34 By 2020, up to seven          their intergenerational nature can help them
of the ten largest chemical companies could          think and act longer-term than many publicly
be based there as the current largest players        listed firms. Stewardship is a natural concept
pursue profitability over scale.                     for many of them.38 That said, they can also
                                                     be compromised by family factions and
Wherever based, few sectors are more critical,       intergenerational disputes. Family businesses
both because of the long-term impact of              are part of the global economy we need to
related products on the biosphere and the            engage more effectively.
potential contribution of sustainable chemistry
to a lower-footprint global economy.
Chapter 2
The S-t-r-e-t-c-h Agenda and
12 Sectors that Play Long

6	   Venture Capital                               8	   Pension Funds

They may not hold investments for                  Although several CEOs and academics warned
intergenerationally-long periods, but              us that even pension funds are becoming
venture capitalists have to envision radical,      shorter-term in their thinking, due to pressures
transformative change in order to find suitable    from short reporting timescales, this sector
early-stage companies to back. The last            has been involved in a number of initiatives
decade was a helter-skelter ride for the global    designed to explore and address longer-
venture industry.39 In 2000, it experienced its    term societal challenges. They include the
greatest boom, fueled by the potential of the      P8 Group and other efforts to engage with
Internet and rising stock markets. In 2009,        climate change in terms of strategic asset
it faced the challenge of continuing to build      allocation 40 and PharmaFutures, which has
innovative companies as the global economy         helped pensions funds and pharmaceutical
touched the depths of the greatest economic        majors deliver long-term value to society
downturn in a generation.                          and shareholders. This includes addressing
                                                   critical issues such as the management of
In between, it responded to the emergence          social contract, the environment, and access
of China and India as venture capital centers,     to medicines. There has also been growing
as well as changes in the public markets and       interest in how best to alert pension fund
investor appetite for venture-backed IPOs, and     trustees to potential risks and opportunities
the sudden rise of investment opportunities        associated with the wider sustainability
in social media and cleantech. Firms like          agenda.41 The evidence of truly long-term
Kleiner Perkins, Khosla Ventures and zouk          sustainability investment is mixed: in Germany,
ventures are among those spurring cleantech        there is interest among pensions funds, but
forward. A sector to investigate and cultivate.    actual investment is below average;42 in
                                                   Denmark, meanwhile, PensionDanmark is
                                                   investing in wind power.43 With aging societies,
7	   Private Wealth Management                     this sector can only grow in importance.

Very much under-the-radar, this sector helps
high net worth individuals and families handle     9	Reinsurance
such areas as investment, estate management,
retirement planning and inheritance tax. Time      Another relatively stealthy sector, but one with
horizons are different here, with concerns         unusually extended time-scales, reinsurance
not only about the interests of individuals,       involves insurers transferring portions of their
but also about families and about the              risk portfolios to other parties—in this case
institutions or businesses created. There          reinsurance companies like Munich Re or
is a potential crossover with the field of         Swiss Re—through some form of agreement
private equity, another financial sector that,     to reduce the likelihood of the insurers having
at its best, thinks longer-term. There is also     to pay a large obligation resulting from
sometimes a crossover, through the interests       insurance claims. As the insurance industry
of the individuals, between these areas and        is increasingly hit by claims linked to natural
philanthropic support of wider causes.             disasters, particularly those driven by climate
                                                   change, reinsurers have become much more
As a result, some family offices are notable       interested in environmental changes and the
investors in areas of the economy linking to       broader sustainability agendas. Munich Re
social or sustainability challenges, steered by    has been among those warning about the likely
the interests and perspectives of investors.       future impact of climate change.44
A growing number of financial institutions
specialize in helping investors to apply a green   Among the systemic risks spotlighted by the
or sustainability lens, including Deutsche         Centre for Global Dialogue, founded by
Bank, Pictet and Bank Sarasin.                     Swiss Re, challenges around sustainability are
                                                   high on the list.45 Stealthy, but a natural ally for
                                                   the long-term change movement.
23



10	Forestry                                          12	Government

Depending on whether it grows softwoods            There is concern around the role of
or hardwoods, a forestry business operates         governments in thinking and acting long-
on commercial time-scales that are short-,         term, as shown in our survey data (Figure 1.1,
medium- or long-term by mainstream                 page 11), but there are few truly free markets:
standards. The plight of the global forest         governments influence how business is done
has been a defining environmental issue,           in many ways, direct and indirect. In many
with sectors like cattle ranching and oil palm     societies, governments—at their best—also
plantations particularly controversial in terms of think longer-term than most businesses. For
their contributions to forest loss.                each of the other eleven sectors spotlighted,
                                                   effective, sustainability-oriented government
Theoretically, there is enough wood to supply      is necessary for future progress. Equally,
global wood requirements.46 An analysis carried governments around the world face new
out by WWF and the World Bank indicated            demands, new expectations and a fast-
that by sustainably managing 60% of the            growing array of new technologies and tools.
world’s forests, at different levels of intensity  In most countries, the civil service systems
and for different purposes, we could protect       of today’s governments require considerable
the remaining 40%. Our success in protecting       modernization.51 At the same time as slimming
the global forest will be a key indicator of       down governments and their civil services,
sustainability—and the sector’s leading edge       we must rebuild the social contract between
initiatives could provide a useful model for other governments and citizens through the use
sectors. One company to watch is Sweden’s          of such techniques as open government
Sveaskog, which sees a bright future in such       and open data. And more can be done to
areas as ecological services.47 Another key        attune public sector purchasing to emerging
group focusing on this issue is REDD+, the         realities, something the US General Services
UN Collaborative Programme on Reducing             Administration (GSA) is increasingly working
Emissions from Deforestation and Forest            on.52
Degradation in Developing Countries.

                                                     There is not the space here to dig into the
11	 Civil Engineering                                lessons to be learned from such sectors—nor
                                                     the ways in which their own Future Quotients
Few sectors think longer-term than civil             might be expanded. But it is no accident that
engineering, whether building oil refineries,        we end with Government. Rarely popular with
motorways, dams, urban infrastructures or sea        business, and rated lowest of all in Figure 1.1
defenses. As Siemens notes, what happens in          (page 11), governments nonetheless have a
the world’s cities will largely determine whether    crucial role to play in ensuring markets think
humanity can lower its common environmental          and invest for the long-term.
footprint, or whether it will face a greater
environmental risk.48 The UN Population              There is no such thing, it is often said, as a truly
Division estimates that over half of the world’s     free market, and our challenge for the coming
population now lives in urban areas, likely to       decades is to design, incentivize, regulate and
grow to almost 60% by 2025 and 70% by                police our markets in new ways fit for purpose
2050.49 Today’s cities are already responsible       in the twenty-first century. To get some sense
for about 80% of greenhouse gas emissions,50         of the directions that high-FQ pioneers are
making them carbon inefficient—but this need         taking, we now spotlight 50 Stars in seriously
not be so.                                           long-term innovation.

Cities have built-in economies of scale
that should enable much lower average
environmental footprints for residents.
Achieving these savings means taking
challenges like global warming, water use or
waste seriously—and creating the enabling
infrastructures.
Chapter 3
50 Stars in Seriously
Long-Term Innovation




At times it seems that everyone wants to be a
star, but few are prepared to put in the necessary
time and effort. Here are 50 individuals, initiatives
and organizations that are first magnitude
stars—or headed in that direction.
25



“We are on a journey,” CEOs like to say as        Clearly, the best leadership decisions play
they sign up to the sustainability agenda.        across many—or all—of these dimensions.
What they often mean is that the outlines of      To take just one striking recent example, recall
their enterprise are vague, the destination       the decision of 200 Japanese pensioners
unclear, the captain and crew distracted, and     to volunteer to begin the cleanup at the
the sailing date still to be agreed. But the      Fukushima power station.53 Made up of retired
leaders who feature among our 50 high Future      professionals, the ‘Skilled Veterans Corps’
Quotient Stars mean something very different      clearly think long-term, arguing that they should
where they use the phrase.                        be facing the radioactive risks, not younger
                                                  people, because they would be more likely to
So what are the characteristics we need to        die of natural causes before the cancer risks
adopt to ensure the new, stretched, future-       told. Such forms of collaboration and cross-
friendly forms of leadership highlighted in the   generational sensitivity are deeply cultural,
previous chapter? We asked our 500 expert         which is why the cultural dimensions of change
respondents what qualities enable thinking and    are critically important.
acting with stretch. When we crunched the
numbers strong patterns began to emerge—          On pages 28–31 is the final sample of 50
and, ultimately, seven key themes surfaced.       Stars we identified, as mini cases of different
Most of them are now commonplace in the           characteristics of high-FQ thinking and action.
management and leadership literatures, but        The selection is based on rigorous discussion,
a couple are not, and the combination of all      but is by no means definitive—indeed is quite
seven helped develop the framework used to        skewed to the USA and Europe. As you
identify the FQ50.                                view the 50 Stars, think of them as the sort
                                                  of pattern you might see when you shake a
Our respondents suggested that high-FQ            kaleidoscope of brilliant crystals. It would be
leaders know how to navigate what we call         fascinating to see what happened when we
the 7Cs (see Panel 5 on pages 26–27).             shake the kaleidoscope in different parts of
                                                  the world—or with different age groups.

                                                  To draw out the narrative a little, we have
                                                  clustered the Stars under five categories:
                                                  Pole Stars, Superstars, Constellations,
                                                  Pulsars and Neutron Stars—and will explain
                                                  each as we go.




                        @FutureQuo FQ50 7Cs criteria:
                        1. Challenging 2. Curious 3. Collaborative
                        4. Courageous 5. Creative 6. Cross-generational
                        7. Culturally connected #FQ50



Star Magnitude



M0    M1    M2     M3     M4    M5
Chapter 3
50 Stars in Seriously
Long-Term Innovation

Panel 5
7Cs of High FQ Leadership


Characteristics +       FQ50 example           Description
keywords used by
respondents to the
FQ survey


1 Challenging           X Prize Foundation     Leaders need a capacity both to scan
  values, empathy,      demonstrate a strong   360-degree horizons and to focus down like
  passion, purpose      change orientation     a laser on critically important priorities.
                        page 31                They understand the risk posed by the
                                               ‘Chasm’ described earlier. They challenge
                                               the status quo. They are driven to change
                                               the current order. If they are CEOs, they see
                                               beyond the bottom line. If politicians, they
                                               operate beyond normal electoral cycles.
                                               But the critical point is that they take their
                                               investors, customers, employees or voters
                                               along with them—to the point where they ask
                                               for more change, not less.




2	 Curious              Janine Benyus          In times of change, successful—and
   openness, playful,   remain intensely       useful—C-suite members are likely to have
   understanding        curious                a voracious appetite for new ideas, for new
                        page 28                conversations and for different ways of doing
                                               old things—or new things to be done.




3	 Collaborative        Ushahidi               The recent business bestsellers tell us that
   connected,           experiment with        success comes from being connected, being
   fusion, generous,    new ways to be         collaborative, tapping into society’s “cognitive
   networked            collaborative          surplus”—or willingness to contribute to open
                        page 30                source methods for developing solutions.
                                               Successful leaders are as good on internal
                                               collaboration as they are on external forms—
                                               and at linking the two.
27




Characteristics +        FQ50 example            Description
keywords used by
respondents to the
FQ survey


4 Courageous             James Lovelock          System change demands immense courage,
  focused, patient,      a courageous stand      sustained over long timescales. High-FQ
  risk-tolerant          over decades for        leaders have courage and stamina, plus an
                         a new scientific        ability to adapt when necessary. They also
                         paradigm                motivate others to follow their lead.
                         page 28




5 Creative               Living Bridges          Low-FQ leaders are the victims of the
  analysis, ideas,       play into creative      processes of creative destruction mapped
  optimism               destruction and         out by economists like Joseph Schumpeter.
                         renewal                 Their high-FQ competitors, by contrast,
                         page 28                 understand the macro-economic trends,
                                                 the lessons of history and the drivers in the
                                                 sustainability agenda that will reshape global
                                                 markets. For a high FQ solution from the rural
                                                 world, see Living Bridges, which were born
                                                 from the need for flood-proof means
                                                 of crossing rivers.

6 Cross-                 Ian Cheshire /          Generational agendas come in many forms.
  generational           Kingfisher and B&Q      They differ for product designers and for
  having children,       are comfortable with    animal breeders, for family businesses and
  legacy, long-termist   cross-generational      pension funds. There are natural selection
                         timeframes              processes in most long-sighted sectors
                         page 29                 (see Chapter 2) that ensure a better
                                                 alignment of the business with the interests
                                                 of stakeholders, and lessons can be learned
                                                 and transferred to other sectors.



7 Culturally             The Elders              Changing mindsets is tough, but changing
  connected              work to co-evolve the   behaviors is almost impossible at times
  systemic thinking,     cultural context        unless you also change cultures. That is what
  vision                 page 29                 a growing number of pioneers are attempting.
                                                 Done well, this takes us several steps
                                                 towards paradigm change.
Chapter 3
50 Stars in Seriously
Long-Term Innovation
                                          She has continued to lead long-            Living Bridges
Pole Stars                                sighted change through her work as         Unknown India
Reliable, navigational reference points   Director-General of the World Health       http://rootbridges.blogspot.com
                                          Organization (1998-2003), and Special      Perhaps the epitome of inter-
Aspen Institute’s                         Envoy of the UN Secretary-General on       generational innovation, and certainly
Long-Term Value Principles                Climate Change (2007 to date).             the most sustainable bridges in the
2007 USA                                                                             world, these beautiful and immensely
www.aspeninstitute.org                     Jeremy Grantham /                         strong tree-root bridges span rivers of
Representing an unprecedented              GMO                                       Northern India. Taking half a generation
consensus among companies,                 1977/2011 UK/USA                          to complete, as roots are teased and
investors, and corporate governance        www.gmo.com/america                       woven to create bridges up to 100 feet
professionals, the Principles promote      A British-born investor who co-founded long, many last for at least 500 years.
exactly the sort of thinking and           Boston-based asset management             A benchmark for innovators of today
practices that are critical to long-term   GMO in 1977, Grantham takes a very        who aim high for future-fit ideas.
value creation.                            long-term view in his investment—and
                                           has published several fascinating letters James Lovelock
Janine Benyus                              for investors on where we currently find 1919 UK
1958 USA                                   ourselves. Also funds research,           www.jameslovelock.org
www.janinebenyus.com                       for example, on climate change.54         Originator of the Gaia Theory, he
A natural sciences writer, innovation      A fascinating model for other financial   argues that the earth as a whole is a
consultant, and author of six books,       analysts and investors.                   self-regulating system able to keep
including Biomimicry: Innovation                                                     the climate and chemical composition
Inspired by Nature. Although standing James E Hansen                                 comfortable for organisms. Patience
on the shoulders of giants, she branded 1941 USA                                     and conviction saw this paradigm-level
an emerging discipline that seeks          www.stormsofmygrandchildren.com           theory weather many criticisms, and
sustainable solutions by emulating         Described as the Paul Revere of           elements of it achieved widespread
nature’s designs and processes (e.g.       impending climate chaos, Dr Hansen        acceptance in the early 2000s. It has
solar cells that mimic leaves, agriculture is a world-class climate scientist, who   been described by one former critic as
that models a prairie, businesses that     has take an active stance on the policy a ’Copernican insight’.
run like redwood forests).                 issues—including writing the book
                                           Storms of My Grandchildren.               Stockholm Resilience Centre
Lester Brown                                                                         2007 Sweden
1934 USA                                   Institute for the Future                  www.stockholmresilience.org
www.earth-policy.org                       1968 USA                                  Resilience—the ability to deal with
Founder of the Worldwatch Institute        www.iftf.org                              change and continue to develop—is
and the Earth Policy Institute, author     For the past 40 years, this non-profit    a property closely linked with fitness
and co-author of around 50 books,          has helped organizations make better      for the future. This international centre
published in some 40 languages,            decisions through foresight. Their 2008 advances research for governance
and careful to balance coverage of         Sustainable Outlook Map explored          of social-ecological systems, looking
the world’s greatest challenges            possible strategic responses to the       at how we can culturally, and
(e.g. loss of biodiversity, climate        sustainability agenda, and they have      intergenerationally, manage and govern
change, poverty) and emerging              a rolling 10-year forecast.               for the future.
solutions (e.g. smart grids, electric
vehicles, bicycles). Recently has          The Intergenerational Foundation          The Economics of Ecosystems
taken a civilizational perspective.        2010 UK                                   and Biodiversity (TEEB)
                                           www.if.org.uk                             2007 International
Gro Harlem Brundtland                      This fledgling non-profit seeks to place www.teebweb.org
1939 Norway                                intergenerational issues at the heart     Biodiversity loss is often framed in
http://en.wikipedia.org/wiki/gro_          of public debate—both between living intergenerational terms—we have
harlem_brundtland                          generations and on intergenerational      species today that our children will
A medical doctor by training, and          timescales. Working in partnership with never see. TEEB aims to spur the
aged just seven when she joined            a German counterpart—Foundation for development of cultures that value
the Norwegian Labour Movement,             the Rights of Future Generations—they biodiversity. It treads the middle
Brundtland served as Norway’s              are encouraging research into the area ground between the moral imperative
minister for environmental affairs before with a prize. Watch this space.            and the hard economic case for the
becoming the country’s first female                                                  conservation of ecosystems. Under the
prime minister in 1981. She was                                                      leadership of Pavan Sukhdev, TEEB
instrumental in propelling environmental                                             has developed an agenda for decision-
responsibility to the international                                                  takers and policy-makers that will be
agenda through the 1987 report                                                       hard to ignore.
Our Common Future (also known
as the Brundtland report).
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation
The Future Quotient: 50 Stars in Seriously Long Term Innovation

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The Future Quotient: 50 Stars in Seriously Long Term Innovation

  • 1. The Future Quotient 50 Stars in Seriously Long-Term Innovation Beta Alpha Delta Epsilon Gamma Zeta VOL ANS
  • 2. Contents An FQ Glossary Forewords Culture The ingrained behaviors and beliefs characteristic of a particular social, ethnic Volans and JWT 1 or age group, sometimes described as, “what people do when no one else is looking Atkins 2 over their shoulder.” The emerging focus of sustainability, as the context for behavioral The Dow Chemical Company 2 change. Shell Foundation 3 Future Quotient (FQ) A measure of the future-readiness—of individuals, teams, MindTime Technologies Inc. 3 agencies, businesses, brands and beyond—to positively cope with and overcome the various complexities as a result of foreseeable and Executive Summary 4 unforeseeable future changes in the economy, society and the environment. Introduction 6 Intergenerational 1 Being or occurring The Chasm between generations. 2 A time period extending beyond one human generation. Chapters Average human generation is between 29 years (for women) and 33 years (for men). 1 What Tomorrow Wants 8 Long-Term In The Future Quotient, considered 2 The S-t-r-e-t-c-h Agenda and 16 as stretching out along intergenerational time- 12 Sectors that Play Long scales, i.e. beyond the 30-year time-horizon. 3 50 Stars in Seriously 24 Paradigm The underlying assumptions and Long-Term Innovation rules shaping current ways of thinking, framing and doing science. Paradigm shifts have been 4 Are You Ready to Star? 32 triggered by people like Copernicus, Galileo, Einstein and, we argue, James Lovelock. 5 Expand Your FQ: 36 A Playbook to Get Started Seriously 1 In a serious manner. 2 To an alarmingly grave extent. 3 With genuine, 6 The Quotient’s Future 42 earnest intent; sincerely. System Change A transformation in the way Appendices our economic and political systems, or our cultures, operate. Necessary condition of—and A Survey Process and Results 45 likely consequence of—a paradigm shift. B References 48 Transformational Disruptive change. Transformations can be scientific, C Publication Details 52 technological, economic, cultural or civilizational. They can be advanced by D Acknowledgements 52 incremental change, but true transformational change is disruptive in nature. E Other Publications IBC F Addendum IBC Our front cover image shows the constellation of Volans superimposed on a random field of 50 stars. Stars help with navigation and symbolise humanity’s intense interest in knowing the future. Sadly there is no JWT constellation.
  • 3. Foreword 1 Volans and JWT An old order is coming apart, a new one— Over time, we will see a shift in understanding for better or worse—self-assembling. Volans about the requirements for a ‘going concern’, spotlighted this trend in 2009 in the report, as required by Generally Accepted Accounting The Phoenix Economy.1 It was noted in that Principles (GAAP), with new methods needed report that a crisis is a terrible thing to waste, for asset capitalization, depreciation, and but as Volans and JWT drafted The Future amortization. Currently, a going concern Quotient it was clear that the opportunity had is considered to be likely to exist into the largely been squandered. distant future—which may prove an optimistic assumption when the forces of creative 2011 so far: the Japanese tsunami and destruction are breaking loose—and when Fukushima meltdowns sideswipe the global natural resource and environmental security nuclear industry and mainstream low-carbon challenges are pressing in. energy plans; America’s debt rating was downgraded; Greece has teetered on the So do we trust to luck and allow a new edge of default, with European political leaders economy to emerge wherever it chooses to do scrambling to shore up other countries, so, or do we seize the opportunity to create indeed the entire Euro system. The UK has and shape the new order? seen astonishing levels of violence in London, our home city, and elsewhere. Even normally Volans and JWT choose the second option. peaceful Norway has been shaken to the core Now, more than ever, it is time for businesses by an outbreak of anti-Islamicism that left and their brands, governments and civil society scores of people dead. organizations to test and build their capacity to meet the needs of both present and future The central argument in The Phoenix Economy generations. was that we were seeing not simply a great recession but the beginning of an era of We are profoundly grateful to our sponsors: creative destruction. History tells us that Atkins, The Dow Chemical Company and Shell when these periods happen, those who are ill Foundation. These and other debts of gratitude prepared and unwilling to reinvent themselves are identified in our Acknowledgements on go to the wall. Eventually, of course, capitalism page 52. Our sponsors have given us a free will mutate and evolve, but not uniformly rein on this project, so any failings should not around the globe. be laid at their door—while our ability to get as far as we have has everything to do with their generous support. We would very much welcome any comments you may have on what follows. E-mail addresses are provided at the end of the report on page 44. John Elkington Charmian Love Alastair Morton Co-Founder & Chief Executive, Head of Ethos, Executive Chairman, Volans JWT London Volans
  • 4. Foreword Foreword Atkins The Dow Chemical Company Project Sponsor Project Sponsor The concept of the Future Quotient is central to Old ways versus new ways. It’s a conflict that the long-term value and sustainability of Atkins’ Dow recently addressed with unprecedented business. The ability to look forward and see self-scrutiny and transformation. In many ways, through the ambiguity and uncertainty that the we are a case study for the paths forward that future presents is vital if we are to continue are presented in The Future Quotient. to create value for our clients. As one of the world’s largest infrastructure consultancies, we A journey of the magnitude we as humans are comfortable dealing with the long-term, face, in order to save ourselves, requires planning, designing and enabling of our clients’ immense, yet fundamental changes. The infrastructure projects and capital programmes, current world order, or disorder, is based on the design lives of which may extend over entrenched and dysfunctional systems— many tens of years. To remain at the forefront it with no one person, one company, or one is crucial that we challenge ourselves to better government at the controls. understand the implications of complex long- term change on everything we do. Managing our destiny requires a clear and common vision of the future. Then we each We are investing in the challenge of future have to drive the necessary changes that thinking through the creation of our futures will get us to our shared destination. As Dow team, where we are harnessing the deep skills contemplates its third set of Sustainability from right across the business to understand Goals, we have opened the dialogue on what the challenges that climate change, resource our role in the world should be on our 200th scarcity and carbon reduction present to birthday, the year 2097. the long-term resilience of infrastructure and climate compatible development. As we move What is our relationship with the planet? forward on this journey this report raises How do our technologies and our people important questions for us all to debate: How contribute? Where do we invest today—in do we create the right environment, habits and R&D, in manufacturing, in human capital—to behaviours for our people to think long-term? have the best chance at shared prosperity? Have we the right balance of thinkers in our organisation and are we being bold enough in The bets we all place these days are becoming our thinking? And, crucially, can we improve bigger and longer term. Every decision each how we communicate about futures to strongly of us makes has an impact on our collective resonate with our colleagues and clients? journey. The Future Quotient provides the impetus and framework for getting any The clarity by which we communicate future business—and every business—on board. drivers of change will impact on how quickly and strongly they are adopted. We are pleased to be an early part of the Future Quotient journey and look forward to being contributing to the ongoing debate that will hopefully move many of us towards the example set by the report’s “Top 50”. Elspeth Finch Nick Roberts Neil Hawkins Director, UK Managing Director, UK VP, Sustainability and EH&S Atkins Atkins The Dow Chemical Company
  • 5. Foreword Foreword 3 Shell Foundation MindTime Technologies Inc. Project Sponsor Project Partner In an increasingly unpredictable and volatile Plato implored us to “Know thyself.” Einstein world, developing a strategy to manage the insisted: “We cannot solve our problems with future is not easy. When Shell Foundation the same level of thinking that created them. reviewed its strategy in 2010 after one decade We must see the world anew.” of operations, we concluded that our success was in large part due to the fact that we didn’t We are in the midst of a huge explosion in our really have one. understanding of human consciousness and thinking. It is time for us to use these advances When we first started out, we took the to better understand the minds that we are view that in order to create a successful trying to manage towards radical change, new model for corporate philanthropy that including our own. was catalytic and could drive a whole new approach to international development, we The Future Quotient, both as an idea and as had to experiment. A preconceived strategy a business concept, challenges us to rethink that dictated our course would have got in the everything about the way we manage forward way. Instead, our strategy evolved from our from today. It reminds us in no uncertain operations and from our failures. However, as terms that the consequences of failure are we re-crafted our model in line with what we unacceptable. learned, so we began to see a business model emerging that we could articulate. Only then To achieve a high Future Quotient, akin to being did we feel that we could develop a strategy well embarked on the road to sustainability, that would help us navigate the future. requires organizations that span the world to intelligently go about rethinking their ways. Sometimes when you’re trying to drive change Significantly, however, this rethinking can no you need to let circumstance and empiricism longer be done from a central place. The world guide you rather than preconceived constructs is far too complex. Rather, it requires a deep that might limit your risk appetite and divert commitment and investment in raising the level your focus. This is why we agreed to support of individual and organizational awareness of Volans and JWT with their Future Quotient thinking at work. research initiative. We believe that the ability to navigate the future effectively depends on Ultimately, what we do starts with how we having an open mind, a willingness to learn think. To re-think our ways we must first from—and admit to—mistakes and a healthy understand how we think, individually and appetite to go where others fear to tread. collectively. We’re delighted with the outcome and hope that the recommendations can be applied just as much to the philanthropic sector, corporate philanthropy and corporate social investment as they can to corporations and individuals. Chris West Clare Woodcraft John Furey Director, Deputy Director, UK CEO, Shell Foundation Shell Foundation MindTime Technologies Inc.
  • 6. Executive Summary 2011 proved to be a pivotal year, as indicated In the same way we currently measure the IQ in Figure 0.1 below. 2012, thanks to a number or EQ of individuals, Volans and JWT believe of sustainability milestones,2 will see the that we need to investigate FQ as a measure world debating progress to date in terms of of the future-readiness of individuals, teams, sustainable development, a concept whose agencies, businesses, brands and beyond. mainstreaming began a quarter century ago in 1987. We explore why such a measure is needed as we establish the imperative for longer- Around the time of the 2012 UN Summit on term thinking and action (Chapter 1). We Sustainable Development in Rio de Janeiro, look at how leadership must stretch if it is to we will be bombarded with reports and case embrace this imperative (Chapter 2) and we studies suggesting significant advances. The outline the key dimensions that any FQ test uncomfortable truth, however, is that much of must capture in order to be a true measure what currently passes for sustainability strategy of future-readiness. We highlight 50 ‘guiding in business is little more than corporate stars’ of seriously long-term innovation— citizenship—and more or less completely individuals, organizations and economies that ignores the pivotal concept in the sustainability our team and wider network judged to be agenda: the interests and needs of future likely to show significantly higher-than-average generations. Future Quotients (Chapter 3). We offer a way to explore your team’s style of thinking using The Future Quotient, co-authored by Volans MindTime’s methodology (Chapter 4), as a and JWT, is our take on the emerging first step towards assessing Future Quotient. agenda. It is a pitch for the introduction of a And in Chapter 5 we spotlight a range of tools new concept—the Future Quotient, or FQ— as building blocks for an eventual Playbook, designed to measure the ability to think and aimed at helping individuals and organizations act along intergenerational timescales. to expand their Future Quotient. Figure 0.1 Waves of Societal Pressure Israel-PLO peace treaty Nelson Mandela free Oklahoma City bombing Martin Luther King assassinated ‘Our Common Future’ Good Friday agreement Lockerbie disaster Greenham Common protests USSR breaks up UN Earth Summit Munich Olympics terrorism Rwandan genocide US troop deployment in Vietnam Martin Luther King ‘I have a dream’ Berlin Wall falls ‘Mad Cow’ disease Vietnam boat people exodus Chernobyl disaster Ozone depletion warnings US invasion of Grenada Mao’s ‘Cultural Revolution’ Greenpeace founded Three Mile Island disaster Man lands on Moon Kyoto Protocol LiveAid concerts Rachel Carson ‘Silent Spring’ Amoco Cadiz disaster Amnesty International founded Solidarity movement Watergate scandal Y2K scare US Clean Air Act Bhopal disaster First AIDS cases Chairman Mao dies North Sea Oil flows Mandela imprisoned Biafra crisis JFK ‘New Frontier’ 1970 Environmental Wave 1990 Green Wave 1960 1980
  • 7. Panel 1 5 IQ, DQ, EQ and Eco-Q Over the past century, a number of measures An IQ score is more or less set for life, although have emerged that aim to capture the average IQ scores have been rising at around capabilities of individuals. We already have the three points per decade since the early part of Intelligence Quotient (IQ) and, thanks to Daniel the last century. By contrast, those measuring Goleman, we also now have the Emotional EQ or Eco-Q tend to assume that scores can Quotient (EQ) and Ecological Quotient (Eco-Q). improve with awareness and training. The IQ testing has become central to education design and innovation company IDEO has and human resources management. The first also proposed a Design Quotient (DQ) to track large-scale mental tests were used in China users’ contributions to the firm’s OpenIDEO during the Sui Dynasty in 605 as part of the website, which is also improvable with diligent entry exams for the imperial civil service, with effort. the IQ approach getting a big boost during WWI with the need to evaluate and assign recruits. There are now many different forms of IQ assessment, but the central idea is that an IQ score is an effective predictor of an individual’s capabilities. @FutureQuo 2011 a year of transition Will it lead to Breakdown? Distraction? Or Breakthrough? #FutureQuo Breakthrough President Obama Live Earth events Haiti earthquake GRI G3 guidelines Indian Ocean tsunami Hurricane Katrina CSR on WEF agenda Johannesburg Summit COP15 Invasion of Iraq 9/11 terrorism Progress Distraction Arab Spring Japanese tsunami Fukushima disaster Osama Bin Laden killed Breakdown Murdoch trial 2000 Anti-globalisation Wave US heatwave Norway killings 2010 Sustainability Wave US credit downgrade UK riots 2020 2030
  • 8. Introduction The Chasm The global sustainability movement is 25 Leadership in crisis years old, with 2012 marking a number of milestones—among them: 40 years from the It is in the very nature of things that a Limits to Growth study,3 25 years from the proportion of leaders will fail, but when the rate Brundtland report 4 and 20 years from the first of failure increases dramatically, the chances Earth Summit in Rio de Janeiro.5 But has real are that system failure is at the heart of the progress been made—and how well positioned problem. The current generation of leaders are we to make progress tomorrow? have fought their way to the top of the pile in a system whose rules they understood, indeed On the upside, corporate commitments helped to define and police. to sustainability-focused initiatives actually increased during the first phase of the global As a new order begins to emerge, their downturn, with almost 60% of companies in instincts, reflexes and well-honed solutions a recent survey saying their investments in increasingly fail to address the increasingly related areas increased in 2010.6 complex challenges. The question is: do our leaders have the skills and ability to adapt to On the downside, a key element of the the new order? Brundtland agenda was the issue of long- term and intergenerational timescales and As the financial and ecological systems weaken equity—and here we are failing, badly. With and stresses build, human nature dictates that very few exceptions, leaders, decision-makers we try to do more of what worked in the past. and policy-makers are not yet thinking and We focus even more on the conventionally acting for the longer term. Indeed, stressed by defined bottom line. Stuck in a hole, we the protracted downturn, too often they are continue to dig, despite clear signals that hunkering down, lowering their ambitions, and radical change is needed. Eventually, natural shrinking their timescales. selection will sort winners from losers, but will the winners be any better at addressing the We seem to be at a make or break point, core elements of the sustainability agenda? teetering on the edge of the sort of chasm Will they be more adept in considering the illustrated in Figure 0.1. The failure of 2009’s long-term resilience of their organizations? Copenhagen COP15 climate summit and In what follows, we sketch out a means of later meetings suggests caution in terms of measuring the future-readiness of leaders— expectations about the outcomes of current and offer a short survey of some of the tools global governance processes. For the used by our FQ50 finalists and others. sustainability agenda to cross over into the mainstream population without serious dilution, While measures such as IQ, EQ and Eco-Q new forms of leadership are urgently required— (Panel 1) can contribute to evaluations of the aspects of which are demonstrated by our capacity of an individual, team or organization 50 Stars in Chapter 3. to make sense of, manage and even improve the future, none is designed to provide an overall assessment of future-readiness, let alone the ability to address the needs of future generations. @FutureQuo 81% of CEOs say they’ve embedded sustainability (Accenture survey). But only 29 publicly traded US companies have CSOs (Weinreb) #FutureQuo
  • 9. 7 We need a tool—or tools—that can help We researched, scanned, interviewed and us measure what we’re calling our Future conducted a part-quantitative, part-qualitative Quotient. A high Future Quotient can help survey surrounding the issue of long-term individuals or groups identify new risks thinking and acting (Appendix A, pages 45–47). ahead of the pack, and play more effectively This was emailed to several thousand members into emerging areas of opportunity. As the of the Volans and JWT networks, resulting in 500 Canadians say in ice hockey, it can help players fully completed replies from thought-leaders and skate to where the puck is going to be— practitioners worldwide. rather than where it is. Drawing on this collective wisdom, and working closely with MindTime, who we discovered The Future Quotient project along the way, we began the development of a beta version of our methodology to measure The project began as a response to evidence your own FQ (Chapter 4). Building on the that CEOs, and C-suites generally, were recommendations of our respondents, we concluding that they had already embedded compiled a listing of ‘50 Stars in Seriously sustainability.7 Ahead of the 2012 sustainability Long-Term Innovation’ which we term as the milestone events, we felt that some sort of FQ50 (Chapter 3) as well as an FQ Playbook to counterblast was needed. The FQ idea evolved help individuals and organizations stretch their along the way—as a means of testing those FQ (Chapter 5). C-suite assumptions. Figure 0.2 Source: Geoffrey Moore, Crossing the Chasm: Make or break 8 Marketing and Selling Technology Products to Adoption Lifecycle Mainstream Customers, Capstone, 1998. Innovators + Early adopters + Early majority Late majority Laggards + enthusiasts visionaries pragmatists conservatives skeptics The Chasm Time
  • 10. Chapter 1 033 What Tomorrow Wants 032 043 009 026 010 033 034 046 025 017 028 046 010 011 024 049 003 029 022 030 002 037 004 012 001 027 047 014 041 013 015 050 020 006 016 042 018 006 039 031 025 045 007 038 035 016 044 It’s time to get a better fix on what the future wants from us today. Our visual refers to the mapping of stars. In this section we look at 048 who’s good (and bad) at long-term thinking. 021
  • 11. 9 If you ask a CEO—or similar—to sketch their As Volans argued in an earlier report: business universe on a flipchart or whiteboard, “Properly understood, sustainability is not which we have, you quickly notice something the same as corporate social responsibility striking about the diagram they produce. (CSR)—nor can it be reduced to achieving an Typically, they place their organization at the acceptable balance across economic, social very centre of the mapped universe. This and environmental bottom lines. Instead, it is should come as no surprise: this is their world, about the fundamental, intergenerational task and their perceived centrality powerfully shapes of winding down the dysfunctional economic their worldview. and business models of the nineteenth and twentieth centuries, and the evolution of This simple fact has huge implications for the new ones fit for a human population headed capacity of CEOs and other members of the towards nine billion people, living on a global C-suite to improve their Future Quotient small planet which is already in ‘ecological and effectively engage the sustainability overshoot’.” 11 agenda. It means that business leaders are often in the same position as cosmologists pre- The key word here is intergenerational. Very Galileo, seeing the agenda in corporate terms, few businesses operate on anything like a rather than in wider societal or biosphere- generational timescale, though in Chapter 2 we centric terms. spotlight a sample of those that come closer than most to operating on such timescales. And it shows in survey data. In 2010, for example, the UN Global Compact and As several CEOs told us during the course of Accenture reported the results of a global this project, recessionary pressures and wider survey of 766 CEOs—in which 93% said that uncertainties in the system have encouraged they saw sustainability as an important part of short-termism to proliferate, with even pension the business landscape and 88% knew that funds becoming increasingly myopic in their they now had to drive related requirements investing. through their supply chains.9 The real jolt, however, came when 81% said that they had Andrew Haldane of the Bank of England already “embedded” sustainability. Whatever has tried to quantify short-termism. “Our they may have embedded, the chances are evidence suggests short-termism is both that it does not address the need for system statistically and economically significant change. This is backed up by a recent study in capital markets,” he and his colleague, by Weinreb Group which found that only 29 Richard Davies report.12 They underscore the publicly listed US companies have a Chief impact of the fact that “information is streamed Sustainability Officer (CSO) and they, on in ever greater volumes and at ever rising average, only have 4.2 direct reports on their velocities. Timelines for decision-making,” they team.10 say, “appear to have been compressed.” Many companies now have a cycle of annual More significantly still, they conclude: “These non-financial reports; they may now engage a forces may be altering not just the way we act, wider range of external stakeholders than they but also the way we think. Neurologically, our once did; and they may be one of the few who brains are adapting by shortening attention have appointed a Chief Sustainability Officer. spans,” they conclude. “Like a transistor radio, But some may be surprised to discover the our brains may be permanently retuning to degree to which they have failed to understand a shorter wave-length.” This is a theme also the fundamentals of the sustainability agenda explored in books like The Shallows.13 they have signed up to—which is now set to become the operating code of twenty-first In the US and UK, cash-flows five years ahead century markets. are now discounted at rates more appropriate to eight or more years into the future. Haldane and Davies tell us, “10-year ahead cash-flows are valued as if 16 or more years ahead and cash-flows more than 30 years ahead are scarcely valued at all. The long is short.”14
  • 12. Chapter 1 What Tomorrow Wants Worse, our ability to make long-term Panel 2 investments seems to be weakening, at least Who’s good—and bad— according to the World Economic Forum at long-term thinking? (WEF). It concluded that in 2009, long-term institutional asset holders held slightly under In our first Future Quotient survey (see half of the world’s professionally managed Appendix A) we asked: ‘In general, do you assets—some US$27 trillion out of US$65 think that the capacity to think with long-term trillion.15 Haldane and Davies conclude that: horizons in mind is getting better or worse?’ “Public policy intervention might be needed to for each of four actors: individuals, businesses, correct this capital market myopia.” 16 investors and governments. We asked the same question to track their capacity to act As global population pressures build and with long-term horizons in mind. emerging economies find themselves locked into resource-intensive economic models, For each actor, we calculated an index there are growing grounds for concern that the representing the net belief that they are pace of climate change and of other pressures improving in these capabilities. For instance, on the biosphere will outrun our capacity the positive index along the horizontal axis to innovate, at least at the scale that will be for businesses means that more of our necessary. respondents see businesses as getting better at thinking for the long-term than think As the Stern Review on the economics of they are getting worse. climate change argued, climate change looks set to become the biggest market failure in Strikingly, no actor has a positive index on the our collective history.17 Meanwhile, the risk vertical axis, meaning that, in total, respondents of intergenerational tensions, in the sense of see a decreasing ability to act with long-term tensions between current generations, grows horizons in mind. One point to highlight is that by the day. There are significant concerns despite governments being scored so poorly, about the future of public health care provision, we believe that some of them do indeed think pensions and climate change, to name just a and act with long-term horizons in mind. few increasingly problematic fault lines between Perhaps not as effectively as we might want, generations. Governments are proving ill- but governments are generally responsible adapted to the emerging challenges, as Figure for such things as healthcare planning, 1.1 suggests. Though, as Chapter 2 argues, infrastructure provision and social services. the very nature of what government does As Dalton McGuinty, Premier of Ontario, means that, at its best, its time horizons can Canada, recently put it, “The responsibility be significantly longer than those of most of leadership is to represent the future to the businesses. present”. For more on government, please see Chapter 2 where we highlight 12 sectors that Warning bells have been sounded by, among are playing long (pages 20–23). others, the US National Intelligence Council in a series of reports looking out a decade or two into the future.18 Among their conclusions: “The whole international system—as constructed following WWII—will be revolutionized. Not only will new players— Brazil, Russia, India and China— have a seat at the international high table, they will bring new stakes and rules of the game.” These things go in cycles, of course, but our governments, financial institutions and many business leaders appear to be failing even in terms of the old market rules—let alone the new rules imposed by new considerations like energy, food, water and climate security.
  • 13. 11 Figure 1.1 Who is getting better at thinking— and acting—long term? 50 Long-Term Acting Improving 40 30 20 Long-Term 10 Long-Term Thinking Thinking Worsening Improving -40 -30 -20 -10 0 10 20 30 40 50 Individuals Businesses -10 -20 Investors -30 -40 Long-Term Governments Acting Worsening @FutureQuo Survey says individuals + businesses are improving at thinking long-term, but how to translate this into action? #FutureQuo
  • 14. Chapter 1 What Tomorrow Wants Panel 3 Cultural dimensions of long-termism The degree to which we engage with long- It is interesting to see South Korea and China term thinking differs from person to person, positioned leading the long runner pack, while but there are also significant differences across Egypt—land of the age-old Pyramids—brings cultures. Experts like Charles Hampden- up the rear. By contrast to the situation in Turner and Fons Trompenaars have mapped China, where long-term planning has been one different cultures in terms of the time bubbles key part of the impressive, sustained expansion they occupy, shown as different sized bubbles of the economy and of the country’s political representing the past, present and future.19 position, the West appears to have been hamstrung by an aggravated case of political It is no accident that some of the pioneering short-termism and market myopia. work with tools like scenarios planning was done in sectors that have to think particularly It is important to note, however, that these long-term, particularly defense and natural examples are not without controversy. The resource extraction. Or that some of the most long-term outlook of some countries on the left intense interest in cultural differences in terms of the chart can ignore severe social injustices of time-horizons has come from multinational in the present. The positioning of countries businesses operating multi-cultural teams. A like Russia, Slovakia, Bosnia and Albania is sensitive understanding of the time orientations provocative and raises a number of questions of different internal and external stakeholders about the links between long-term orientation is crucially important. This is a field in which and economic success. Geert Hofstede excels—see Figure 1.2.20 Figure 1.2 Source: G. Hofstede, G. Hofstede, M. Minkov, Hofstede’s long-term orientation, by Cultures and Organizations, McGraw Hill, 2010 country 100 80 60 40 20 South Korea Japan China Germany Russia Singapore France Indonesia Italy Sweden Great Britain India Pakistan Spain Bangladesh Turkey Brazil Canada Saudi Arabia South Africa Thailand Philippines United States Mexico Australia Argentina Morocco Iran Nigeria Egypt
  • 15. 13 Discounting tomorrow One key question: “Whether the timescales considered by boards and senior management A fundamental tool of modern capitalism in evaluating corporate risks and opportunities, explicitly involves discounting the future. and by institutional shareholders and Economics 101 tells us that a discount rate is fund managers in making investment and the percentage by which the value of a cash governance decisions, match the time flow in a discounted cash flow (DCF) valuation horizons of the underlying beneficiaries.” This is reduced for each time period by which it is is becoming a question of fiduciary duty. removed from the present. The estimation of a suitable discount rate is often the most difficult and uncertain part of a DCF exercise. The Our shifting paradigm challenge is made even more difficult by the fact that a small change in the discount rate A review of management timescales and can cause large changes in value. discount rates would certainly be a start, though it seems unlikely that the interests of Most environmental experts see the impact future generations, in the Brundtland sense, of discounting as pernicious when applied to will be directly addressed. However, there are natural systems like fisheries, forests or the other reasons for optimism. James Lovelock climate. These concerns are legitimate, though (one of our 50 Stars, see page 28) may well the precise implications critically depend on turn out to be a modern Copernicus, and if we the timescales within which the discounting is track his work back to the early 1960s—it is done. very possible that we are about 55-60 years into a paradigm shift that will have profound Three such timescales are suggested by implications for the way we view and manage the Long Now Foundation (one of our 50 Earth resources and security. Stars, see page 31), as they explore different conceptions of deep time. These time-spans ‘Paradigm’ is a much-overused word these range from a few days through roughly a days, but when introduced by Thomas Kuhn human generation (30 years) and then out to in 1962, it had a very specific meaning.22 the millennia over which the evolution of human It refers to the basic assumptions and the civilization can now be tracked. People with a underlying rules of the current way of doing high Future Quotient can operate conceptually science, to how reality is seen. Paradigm shifts between multiple time domains—and are typically take many decades—even human particularly conscious of these longer-term generations—to work through, partly because timescales. those ‘infected’ with the outgoing paradigm have to retire or die to open up space for the One hopeful initiative announced as we were incoming one. preparing The Future Quotient was a review of the impact of equity market dynamics on Before the Industrial Revolution, for example, the longer-term competitiveness of the UK the prevailing energy paradigm mainly revolved economy—led by Professor John Kay and around renewable energy, including power supported by the Department of Business, extracted from the wind, sun, animals or Innovation & Skills (BIS).21 slaves. We then moved into the fossil fuel era, with its defining ‘Cornucopian’ paradigm. Now, with growing concerns about ‘Peak Oil’, the peaking of other key resources and climate change, we are racing towards a new paradigm—whose character is yet to be determined.
  • 16. Chapter 1 What Tomorrow Wants 2012 offers an important opportunity to look to Even the best-intentioned leaders can hit the the past and review progress to date. Whether wall when attempting the transition from cells we take a 50-year time horizon (back to Rachel 1 to 2. They make the announcements, but Carson’s Silent Spring,23 which helped launch their behavior remains unchanged: they rely on the environmental movement), or a 40-year a (flawed) ‘do as I say, not as I do’ approach. (UN Stockholm Conference on the Human Still, if you get this even partially right, the Environment, Limits to Growth 24), 25-year process can go viral, as it has with bans on (Brundtland Commission Report, Our Common public smoking in some countries. Those who Future 25) or 20-year (1992 UN Earth Summit do make it into cell 2, must then make the even in Rio de Janeiro) horizon, the underlying trend tougher transition to cell 3. Here the focus is on is clear. There has been a global awakening: integrating new values into corporate, urban, concerns about demographics (for example, national, or global cultures. It must be about human numbers and aging), natural resource enrolling the right stakeholders and using ideas availability, water scarcity, climate and a range to capture collective imaginations and catalyze of other environmental and social issues have change at this cultural level. increasingly penetrated the consciousness of ordinary people, policy-makers and business Culture is the new frontier—and we need to leaders—even if they do not yet know what to get dramatically better at intelligent cultural do in response. engineering. One key area of concern, for example, must be the impact of the ageing But, as Figure 1.3 suggests, changing trend on the willingness of our societies to mindsets are only part of our overarching, support and invest in solutions designed multi-dimensional, non-linear challenge.26 The to effect system change.27 Older people, in diagram, developed by Volans, indicates that addition to being politically active and more mindset change is only useful if it translates into conservative, also tend to have their pensions effective changes in behaviors—and behaviors invested in incumbent, older order industries are often very hard to change because they and companies. How to green the greys? are ‘locked in’ by cultures. Typically, these three domains are anchored in the underlying Then, as we probe the margins of cell 4, the paradigm, which often takes a very long time spotlight shifts to paradigms. However the next indeed to shift—with 70-80 years being a paradigm crystallizes out, intergenerational relatively speedy shift. timescales, responsibilities and investments will need to be at its core. @FutureQuo New leadership is needed to align mindset and behaviors with longer time horizons. Pls RT to build collective movement. #FutureQuo
  • 17. 15 Figure 1.3 From Mindsets to Paradigms 1 2 Mindsets Behaviours Individual Thought Individual Action 4 3 Paradigms Cultures Collective Thought Collective Action
  • 18. Chapter 2 The S-t-r-e-t-c-h Agenda and 12 Sectors that Play Long 180 Civilization depends on the ability to hold social groups together and to build the necessary infrastructures and institutions. For our civilization to make sense of the 21st- century, we must stretch our timescales.
  • 19. 17 Broadly stated, the first 50 years of If fission is the status quo, what would need environmentalism saw processes of social to happen to take us into a future of fusion? fission at work. The one overarching agenda What would that future quo be? Stretching split into a set of different issues, each with the time horizons of leaders in boards, different advocates and organizations rallying C-suites, cabinets or other centers of power behind them. The result has been the release is part of the solution. But we believe that of an immense amount of negative energy as there are actually five dimensions across they fragmented society into different camps which leadership must stretch to take us to a on key issues. The toxic consequences of fusion future. These are shown in Panel 4 on these silos live on, particularly in areas like pages 18–19. climate change. Nor have we seen the back of this political fission: it is still at work in the It is important to remember that the job of any relations between business and government, leader is not only to focus on the future, but the BRIC and non-BRIC countries, and also to have the ability to work in the space between present and future generations. If between their vision and what is needed this continues, we risk a future described by at a practical level in order to implement a ‘fission scenario’: a world where the focus that vision under present conditions. Like is narrower, shallower, lower and shorter than a pendulum swinging to both extremes to it should be—and where, as a result, the best reach the middle, leaders need increasingly that can be achieved is incremental change. to swing to the right side future quo characteristics (for example, incremental to A more positive scenario foresees a future systemic, or shorter to longer) in order to based on social fusion, where new initiatives make up for the huge momentum with which convene leading businesses and other society has been pulling us back towards the actors to address key challenges. The fusion status quo. agenda depends critically on creating market and governance conditions where doing the right thing becomes the default setting for business and financial markets. Leadership would then involve thinking and investing over significantly longer time-scales in pursuit of transformational system change. @FutureQuo 5 dimensions of high FQ leadership: 1. Systemic 2. Wider 3. Deeper 4. Higher 5. Longer. #FutureQuo
  • 20. Chapter 2 The S-t-r-e-t-c-h Agenda and 12 Sectors that Play Long Panel 4 5 Dimensions of high-FQ leadership Dimension 1 2 Change Scope Incremental Ô Systemic Narrower Ô Wider Description This first dimension refers to Here we aim to measure the the type of change desired. breadth of organizational In times of fundamental horizons, networks and shifts in the economy, we thinking. In times of intense need to change the focus change, focusing in harder from incremental to system on what has been done in change. If the first 25 the past can be a cardinal years of the sustainability error. Instead, opening agenda have defaulted to horizons for a 360-degree citizenship, responsibility perspective—and creating and accountability goals, partnerships that help the ultimate aim was always migration into new systemic change—which domains. now looks set to be central to the agenda in the next quarter century. FQ50 examples Airbnb London Organising page 31 Committee for the 2012 Olympic and Arab Spring Paralympic Games page 31 (LOCOG) page 30 TED page 30
  • 21. 19 3 4 5 Analysis Ambition Timescale Shallower Ô Deeper Lower Ô Higher Shorter Ô Longer As globalization has Here we focus on the To succeed in these wider, extended supply chains, scale of ambition—and the deeper and higher strategies, the capacity for deeper degree to which there is leaders need to operate understanding has organizational willingness to against longer time-scales. become stretched to—and stretch. Under stress, human As Seth Godin puts it, people sometimes beyond—the beings tend to reset their don’t care about the long-term limit. The time has come expectations. They typically because: “You don’t intend to dig deeper, to better lower their targets, hoping to to be around; you’re going to understand the history, cling on to what they have. make so much money in the science and likely future Yet the historical evidence short term it doesn’t matter; dynamics of key challenges. suggest that successful or you figure you won’t get We must fight to avoid the leaders have often done caught.” But, he says: “The shallow thinking that’s so the complete opposite, thing to remember about the possible in the world of embracing stretch goals short-term is that we’ll almost endless flows of information. and setting their targets way certainly be around when the higher than others thought long-term shows up.” 28 sensible. Gapminder Lester Brown / Google / Virgin / page 29 Earth Policy Institute 100 Year Plan* page 28 page 31 Jochen Zeitz / Puma Paul Polman / *See Appendix F: Addendum page 30 Unilever page 30 Long Now Foundation page 31
  • 22. Chapter 2 The S-t-r-e-t-c-h Agenda and 12 Sectors that Play Long At the same time, such challenges will Stretching across the Thames open out tomorrow’s markets. Tomorrow’s economic leaders will be those who map, So where would you look for industries, build and capture a share of emerging mega- companies and business models that address opportunities, advancing transformative these different dimensions of change—and strategies at the pace and scale required to particularly extended time dimensions? One meet the relevant challenges. The ‘winners’ answer spotlighted in our 12 sectors is civil will be those with solutions that meet global engineering. A particularly striking example demands for resources like energy and water, of explicit, thoughtful trading between the eliminate greenhouse gas concentrations, and interests of present and future generations, enable climate-resilient development.30 brought to our attention by the World Resources Institute (WRI), was the process that resulted in the Thames Barrier—which cost nearly £500 million. 12 long-sighted sectors Decision-makers embraced a flexible approach We have identified 12 sectors that have for managing uncertainty—so that the Barrier, a propensity for long-term thinking and designed to protect London from flooding, acting. The leaders in these sectors have can withstand multiple levels of future sea demonstrated a high future orientation, though level rise. For each adaptation option, WRI they do not uniformly have this property. They notes, the project assessed: the key threshold are listed below—and it is no accident that four of climate change at which that option would (venture capital, private wealth management, be required (e.g. the extreme water level); the pension funds and reinsurance) are from the lead time needed to implement that option; financial sector—this is increasingly where the and therefore, the estimated decision-point Future Quotient spotlight must shine. What to trigger that implementation (in terms of an lessons can we learn from such sectors in indicator value, such as the observed extreme designing systems that promote and reinforce water level, along with an uncertainty range). high-FQ attitudes, behaviors and cultures? The Thames Estuary 2100 project is now looking at the next 100 years of this barrier. 1 Animal Breeding It has identified adaptation measures that can be sequenced over time, depending on the The first of our ‘long now’ sectors dates back significance of the risks identified—in terms to the dawn of the Agricultural Revolution. of rising sea levels off the UK coastline. The The generations are shorter, but animal approach was informed not only by forecasting, breeders—by definition—think inter- but also by socio-economic scenarios used generationally. Whether they use artificial to explore cultural and consequent land-use insemination, in vitro fertilization, genetic possibilities for the coming decades. The costs modification or cloning, they aim to accelerate of defending London against flooding are huge: evolution. modeling suggests that investment in building and maintaining of flood defenses will need to From Kentucky stud farms, through attempts to almost double to £1 billion a year (compared engineer species that produce pharmaceuticals to £570 million now) by 2035.29 in their blood or milk, there is an ongoing tension between the desire for purebreds Trading off the need—and ability to pay— and the necessity for crossbreeding. In some of present and future generations led to a cases, hybrid vigor may result. Unsustainable decision to design a modular system, good outcomes are very possible, for example when enough for the foreseeable future, but modular new breeds of farmed fish escape and reduce so that it can be extended to meet future the resilience of wild fish. contingencies.
  • 23. 21 2 Research & Development (R&D) 4 Higher Education This is an immense, crucial part of the global Few sectors have had a longer-term orientation economy. A few years back, it was estimated than higher education when at its best. that US-headquartered companies alone were Globalization, however, has driven a rapid spending $330 billion a year on R&D.31 expansion of the global higher education market. Coupled with neo-liberal economics, There is a continual tension between the the dominant paradigm in recent times, the pressure for short-term paybacks and the historic emphasis on education as a ‘public need for longer-term innovation. The need good’ has increasingly been counter-weighted for sustainability-oriented innovation is made by education seen on a user-pays basis.35 in the WBCSD Vision 2050 study.32 Related investment in infrastructure, technology and One impact of globalization, however, has human services could reach US$ 3-10 trillion been a greater focus on the practical, technical per annum in 2050, creating new opportunities value of education, coupled with the spread of for business to thrive and grow. Will China’s private high education provision and financing. long-term outlook power sustainability-oriented While there is nothing intrinsically wrong here, R&D, or will its unwillingness to tolerate dissent one area of concern is whether this refocusing undermine the necessary creativity? Will the potentially acts as an even greater brake on the West wake up and play catch-up? provision of longer term, sustainability-oriented education. Anecdotal evidence suggests that it does, though only time will tell. 3 Petroleum and Chemicals It is dangerous to generalize about something 5 Family Businesses as vast as the oil and global chemicals industries, but both are critically important to Unless they are royal families, family-owned our future—and plan and invest long-term. businesses are easy to overlook in the markets With more than 70,000 products and annual focused on publicly listed companies, yet they revenues of some $4 trillion,33 the global are thought to create some 70-90% of global chemicals industry is a massive investor—and GDP annually.36 Recent evidence suggests is a major contributor to global R&D. that they managed fairly well through the Great Recession. A PwC survey of more than 1,600 In terms of the future, we need to watch family-business owners and managers around trends in location, ownership and values. New the world suggests that most are strongly global chemical players continue to appear focused on future growth.37 in emerging markets. In 2009, only two of the ten largest companies by revenue in the Family firms can operate on a huge scale, ‘Chemical Week Billion Dollar Club’ were based like India’s Tata Group, and—at their best— in emerging markets.34 By 2020, up to seven their intergenerational nature can help them of the ten largest chemical companies could think and act longer-term than many publicly be based there as the current largest players listed firms. Stewardship is a natural concept pursue profitability over scale. for many of them.38 That said, they can also be compromised by family factions and Wherever based, few sectors are more critical, intergenerational disputes. Family businesses both because of the long-term impact of are part of the global economy we need to related products on the biosphere and the engage more effectively. potential contribution of sustainable chemistry to a lower-footprint global economy.
  • 24. Chapter 2 The S-t-r-e-t-c-h Agenda and 12 Sectors that Play Long 6 Venture Capital 8 Pension Funds They may not hold investments for Although several CEOs and academics warned intergenerationally-long periods, but us that even pension funds are becoming venture capitalists have to envision radical, shorter-term in their thinking, due to pressures transformative change in order to find suitable from short reporting timescales, this sector early-stage companies to back. The last has been involved in a number of initiatives decade was a helter-skelter ride for the global designed to explore and address longer- venture industry.39 In 2000, it experienced its term societal challenges. They include the greatest boom, fueled by the potential of the P8 Group and other efforts to engage with Internet and rising stock markets. In 2009, climate change in terms of strategic asset it faced the challenge of continuing to build allocation 40 and PharmaFutures, which has innovative companies as the global economy helped pensions funds and pharmaceutical touched the depths of the greatest economic majors deliver long-term value to society downturn in a generation. and shareholders. This includes addressing critical issues such as the management of In between, it responded to the emergence social contract, the environment, and access of China and India as venture capital centers, to medicines. There has also been growing as well as changes in the public markets and interest in how best to alert pension fund investor appetite for venture-backed IPOs, and trustees to potential risks and opportunities the sudden rise of investment opportunities associated with the wider sustainability in social media and cleantech. Firms like agenda.41 The evidence of truly long-term Kleiner Perkins, Khosla Ventures and zouk sustainability investment is mixed: in Germany, ventures are among those spurring cleantech there is interest among pensions funds, but forward. A sector to investigate and cultivate. actual investment is below average;42 in Denmark, meanwhile, PensionDanmark is investing in wind power.43 With aging societies, 7 Private Wealth Management this sector can only grow in importance. Very much under-the-radar, this sector helps high net worth individuals and families handle 9 Reinsurance such areas as investment, estate management, retirement planning and inheritance tax. Time Another relatively stealthy sector, but one with horizons are different here, with concerns unusually extended time-scales, reinsurance not only about the interests of individuals, involves insurers transferring portions of their but also about families and about the risk portfolios to other parties—in this case institutions or businesses created. There reinsurance companies like Munich Re or is a potential crossover with the field of Swiss Re—through some form of agreement private equity, another financial sector that, to reduce the likelihood of the insurers having at its best, thinks longer-term. There is also to pay a large obligation resulting from sometimes a crossover, through the interests insurance claims. As the insurance industry of the individuals, between these areas and is increasingly hit by claims linked to natural philanthropic support of wider causes. disasters, particularly those driven by climate change, reinsurers have become much more As a result, some family offices are notable interested in environmental changes and the investors in areas of the economy linking to broader sustainability agendas. Munich Re social or sustainability challenges, steered by has been among those warning about the likely the interests and perspectives of investors. future impact of climate change.44 A growing number of financial institutions specialize in helping investors to apply a green Among the systemic risks spotlighted by the or sustainability lens, including Deutsche Centre for Global Dialogue, founded by Bank, Pictet and Bank Sarasin. Swiss Re, challenges around sustainability are high on the list.45 Stealthy, but a natural ally for the long-term change movement.
  • 25. 23 10 Forestry 12 Government Depending on whether it grows softwoods There is concern around the role of or hardwoods, a forestry business operates governments in thinking and acting long- on commercial time-scales that are short-, term, as shown in our survey data (Figure 1.1, medium- or long-term by mainstream page 11), but there are few truly free markets: standards. The plight of the global forest governments influence how business is done has been a defining environmental issue, in many ways, direct and indirect. In many with sectors like cattle ranching and oil palm societies, governments—at their best—also plantations particularly controversial in terms of think longer-term than most businesses. For their contributions to forest loss. each of the other eleven sectors spotlighted, effective, sustainability-oriented government Theoretically, there is enough wood to supply is necessary for future progress. Equally, global wood requirements.46 An analysis carried governments around the world face new out by WWF and the World Bank indicated demands, new expectations and a fast- that by sustainably managing 60% of the growing array of new technologies and tools. world’s forests, at different levels of intensity In most countries, the civil service systems and for different purposes, we could protect of today’s governments require considerable the remaining 40%. Our success in protecting modernization.51 At the same time as slimming the global forest will be a key indicator of down governments and their civil services, sustainability—and the sector’s leading edge we must rebuild the social contract between initiatives could provide a useful model for other governments and citizens through the use sectors. One company to watch is Sweden’s of such techniques as open government Sveaskog, which sees a bright future in such and open data. And more can be done to areas as ecological services.47 Another key attune public sector purchasing to emerging group focusing on this issue is REDD+, the realities, something the US General Services UN Collaborative Programme on Reducing Administration (GSA) is increasingly working Emissions from Deforestation and Forest on.52 Degradation in Developing Countries. There is not the space here to dig into the 11 Civil Engineering lessons to be learned from such sectors—nor the ways in which their own Future Quotients Few sectors think longer-term than civil might be expanded. But it is no accident that engineering, whether building oil refineries, we end with Government. Rarely popular with motorways, dams, urban infrastructures or sea business, and rated lowest of all in Figure 1.1 defenses. As Siemens notes, what happens in (page 11), governments nonetheless have a the world’s cities will largely determine whether crucial role to play in ensuring markets think humanity can lower its common environmental and invest for the long-term. footprint, or whether it will face a greater environmental risk.48 The UN Population There is no such thing, it is often said, as a truly Division estimates that over half of the world’s free market, and our challenge for the coming population now lives in urban areas, likely to decades is to design, incentivize, regulate and grow to almost 60% by 2025 and 70% by police our markets in new ways fit for purpose 2050.49 Today’s cities are already responsible in the twenty-first century. To get some sense for about 80% of greenhouse gas emissions,50 of the directions that high-FQ pioneers are making them carbon inefficient—but this need taking, we now spotlight 50 Stars in seriously not be so. long-term innovation. Cities have built-in economies of scale that should enable much lower average environmental footprints for residents. Achieving these savings means taking challenges like global warming, water use or waste seriously—and creating the enabling infrastructures.
  • 26. Chapter 3 50 Stars in Seriously Long-Term Innovation At times it seems that everyone wants to be a star, but few are prepared to put in the necessary time and effort. Here are 50 individuals, initiatives and organizations that are first magnitude stars—or headed in that direction.
  • 27. 25 “We are on a journey,” CEOs like to say as Clearly, the best leadership decisions play they sign up to the sustainability agenda. across many—or all—of these dimensions. What they often mean is that the outlines of To take just one striking recent example, recall their enterprise are vague, the destination the decision of 200 Japanese pensioners unclear, the captain and crew distracted, and to volunteer to begin the cleanup at the the sailing date still to be agreed. But the Fukushima power station.53 Made up of retired leaders who feature among our 50 high Future professionals, the ‘Skilled Veterans Corps’ Quotient Stars mean something very different clearly think long-term, arguing that they should where they use the phrase. be facing the radioactive risks, not younger people, because they would be more likely to So what are the characteristics we need to die of natural causes before the cancer risks adopt to ensure the new, stretched, future- told. Such forms of collaboration and cross- friendly forms of leadership highlighted in the generational sensitivity are deeply cultural, previous chapter? We asked our 500 expert which is why the cultural dimensions of change respondents what qualities enable thinking and are critically important. acting with stretch. When we crunched the numbers strong patterns began to emerge— On pages 28–31 is the final sample of 50 and, ultimately, seven key themes surfaced. Stars we identified, as mini cases of different Most of them are now commonplace in the characteristics of high-FQ thinking and action. management and leadership literatures, but The selection is based on rigorous discussion, a couple are not, and the combination of all but is by no means definitive—indeed is quite seven helped develop the framework used to skewed to the USA and Europe. As you identify the FQ50. view the 50 Stars, think of them as the sort of pattern you might see when you shake a Our respondents suggested that high-FQ kaleidoscope of brilliant crystals. It would be leaders know how to navigate what we call fascinating to see what happened when we the 7Cs (see Panel 5 on pages 26–27). shake the kaleidoscope in different parts of the world—or with different age groups. To draw out the narrative a little, we have clustered the Stars under five categories: Pole Stars, Superstars, Constellations, Pulsars and Neutron Stars—and will explain each as we go. @FutureQuo FQ50 7Cs criteria: 1. Challenging 2. Curious 3. Collaborative 4. Courageous 5. Creative 6. Cross-generational 7. Culturally connected #FQ50 Star Magnitude M0 M1 M2 M3 M4 M5
  • 28. Chapter 3 50 Stars in Seriously Long-Term Innovation Panel 5 7Cs of High FQ Leadership Characteristics + FQ50 example Description keywords used by respondents to the FQ survey 1 Challenging X Prize Foundation Leaders need a capacity both to scan values, empathy, demonstrate a strong 360-degree horizons and to focus down like passion, purpose change orientation a laser on critically important priorities. page 31 They understand the risk posed by the ‘Chasm’ described earlier. They challenge the status quo. They are driven to change the current order. If they are CEOs, they see beyond the bottom line. If politicians, they operate beyond normal electoral cycles. But the critical point is that they take their investors, customers, employees or voters along with them—to the point where they ask for more change, not less. 2 Curious Janine Benyus In times of change, successful—and openness, playful, remain intensely useful—C-suite members are likely to have understanding curious a voracious appetite for new ideas, for new page 28 conversations and for different ways of doing old things—or new things to be done. 3 Collaborative Ushahidi The recent business bestsellers tell us that connected, experiment with success comes from being connected, being fusion, generous, new ways to be collaborative, tapping into society’s “cognitive networked collaborative surplus”—or willingness to contribute to open page 30 source methods for developing solutions. Successful leaders are as good on internal collaboration as they are on external forms— and at linking the two.
  • 29. 27 Characteristics + FQ50 example Description keywords used by respondents to the FQ survey 4 Courageous James Lovelock System change demands immense courage, focused, patient, a courageous stand sustained over long timescales. High-FQ risk-tolerant over decades for leaders have courage and stamina, plus an a new scientific ability to adapt when necessary. They also paradigm motivate others to follow their lead. page 28 5 Creative Living Bridges Low-FQ leaders are the victims of the analysis, ideas, play into creative processes of creative destruction mapped optimism destruction and out by economists like Joseph Schumpeter. renewal Their high-FQ competitors, by contrast, page 28 understand the macro-economic trends, the lessons of history and the drivers in the sustainability agenda that will reshape global markets. For a high FQ solution from the rural world, see Living Bridges, which were born from the need for flood-proof means of crossing rivers. 6 Cross- Ian Cheshire / Generational agendas come in many forms. generational Kingfisher and B&Q They differ for product designers and for having children, are comfortable with animal breeders, for family businesses and legacy, long-termist cross-generational pension funds. There are natural selection timeframes processes in most long-sighted sectors page 29 (see Chapter 2) that ensure a better alignment of the business with the interests of stakeholders, and lessons can be learned and transferred to other sectors. 7 Culturally The Elders Changing mindsets is tough, but changing connected work to co-evolve the behaviors is almost impossible at times systemic thinking, cultural context unless you also change cultures. That is what vision page 29 a growing number of pioneers are attempting. Done well, this takes us several steps towards paradigm change.
  • 30. Chapter 3 50 Stars in Seriously Long-Term Innovation She has continued to lead long- Living Bridges Pole Stars sighted change through her work as Unknown India Reliable, navigational reference points Director-General of the World Health http://rootbridges.blogspot.com Organization (1998-2003), and Special Perhaps the epitome of inter- Aspen Institute’s Envoy of the UN Secretary-General on generational innovation, and certainly Long-Term Value Principles Climate Change (2007 to date). the most sustainable bridges in the 2007 USA world, these beautiful and immensely www.aspeninstitute.org Jeremy Grantham / strong tree-root bridges span rivers of Representing an unprecedented GMO Northern India. Taking half a generation consensus among companies, 1977/2011 UK/USA to complete, as roots are teased and investors, and corporate governance www.gmo.com/america woven to create bridges up to 100 feet professionals, the Principles promote A British-born investor who co-founded long, many last for at least 500 years. exactly the sort of thinking and Boston-based asset management A benchmark for innovators of today practices that are critical to long-term GMO in 1977, Grantham takes a very who aim high for future-fit ideas. value creation. long-term view in his investment—and has published several fascinating letters James Lovelock Janine Benyus for investors on where we currently find 1919 UK 1958 USA ourselves. Also funds research, www.jameslovelock.org www.janinebenyus.com for example, on climate change.54 Originator of the Gaia Theory, he A natural sciences writer, innovation A fascinating model for other financial argues that the earth as a whole is a consultant, and author of six books, analysts and investors. self-regulating system able to keep including Biomimicry: Innovation the climate and chemical composition Inspired by Nature. Although standing James E Hansen comfortable for organisms. Patience on the shoulders of giants, she branded 1941 USA and conviction saw this paradigm-level an emerging discipline that seeks www.stormsofmygrandchildren.com theory weather many criticisms, and sustainable solutions by emulating Described as the Paul Revere of elements of it achieved widespread nature’s designs and processes (e.g. impending climate chaos, Dr Hansen acceptance in the early 2000s. It has solar cells that mimic leaves, agriculture is a world-class climate scientist, who been described by one former critic as that models a prairie, businesses that has take an active stance on the policy a ’Copernican insight’. run like redwood forests). issues—including writing the book Storms of My Grandchildren. Stockholm Resilience Centre Lester Brown 2007 Sweden 1934 USA Institute for the Future www.stockholmresilience.org www.earth-policy.org 1968 USA Resilience—the ability to deal with Founder of the Worldwatch Institute www.iftf.org change and continue to develop—is and the Earth Policy Institute, author For the past 40 years, this non-profit a property closely linked with fitness and co-author of around 50 books, has helped organizations make better for the future. This international centre published in some 40 languages, decisions through foresight. Their 2008 advances research for governance and careful to balance coverage of Sustainable Outlook Map explored of social-ecological systems, looking the world’s greatest challenges possible strategic responses to the at how we can culturally, and (e.g. loss of biodiversity, climate sustainability agenda, and they have intergenerationally, manage and govern change, poverty) and emerging a rolling 10-year forecast. for the future. solutions (e.g. smart grids, electric vehicles, bicycles). Recently has The Intergenerational Foundation The Economics of Ecosystems taken a civilizational perspective. 2010 UK and Biodiversity (TEEB) www.if.org.uk 2007 International Gro Harlem Brundtland This fledgling non-profit seeks to place www.teebweb.org 1939 Norway intergenerational issues at the heart Biodiversity loss is often framed in http://en.wikipedia.org/wiki/gro_ of public debate—both between living intergenerational terms—we have harlem_brundtland generations and on intergenerational species today that our children will A medical doctor by training, and timescales. Working in partnership with never see. TEEB aims to spur the aged just seven when she joined a German counterpart—Foundation for development of cultures that value the Norwegian Labour Movement, the Rights of Future Generations—they biodiversity. It treads the middle Brundtland served as Norway’s are encouraging research into the area ground between the moral imperative minister for environmental affairs before with a prize. Watch this space. and the hard economic case for the becoming the country’s first female conservation of ecosystems. Under the prime minister in 1981. She was leadership of Pavan Sukhdev, TEEB instrumental in propelling environmental has developed an agenda for decision- responsibility to the international takers and policy-makers that will be agenda through the 1987 report hard to ignore. Our Common Future (also known as the Brundtland report).