Sheri Greenhaus
4
Followers
Personal Information
Unternehmen/Arbeitsplatz
Sarasota, FL United States
Beruf
Managing Partner
Branche
Advertising / Marketing / PR
Webseite
crmxchange.com
Tags
agent disposition
customer satisfaction
multi-channel
customer experience
workforce optimization
call routing
predictive analytics
customer loyalty
callback customers
nps driver
fcr
first contact resolution
qm best practices
quality standards
quality scoring
performance management
speech and data analytics
workforce management
quality assurance
virtual call agents
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