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Bank Payday Lending Basics



Bank Payday Lending Basics

      Big Banks Getting Into
       the Bad Business of
    Predatory Payday Lending
       Center for Responsible Lending
                January 2012
Rise of Bank Payday Lending



Wells Fargo – “Direct Deposit Advance”

US Bank – “Checking Account Advance”

      Fifth Third – “Access Now”

 Regions – “Regions Ready Advance”
What We’ll Cover



• How payday loans create a debt trap
• How bank payday loans also create a debt trap
• Which banks are making payday loans? Where?
• How to find borrowers with bank payday loans
• How bank payday lending impacts the financial services
  landscape
• Steps we can take to eliminate this abusive bank product
Abusive features of payday loans




          Short-term loan = Long-term debt

•   High fees

•   Payment in full due on payday (balloon payment)

•   Secured with signed personal check or electronic
    access to the borrower’s checking account
The Cycle of Payday Lending
Payday Loans are DESIGNED to Trap


Responsible Business: Regular Customer = Happy Customer
 Payday Lending: Regular Customer = TRAPPED Customer
Bank Payday Lending



Another arrow in the quiver of predatory products.
How They Sell It
What Does It Cost?
Bank Payday Versus Non-Bank Payday


      Bank Payday Loan                       Non-Bank Payday Loan

•   365% ($10 per $100 borrowed for      •    417% ($16 per $100 borrowed
    10 days)                                  for typical 2-week cycle)

•   Due in full on next direct deposit   •    Due in full on next payday

•   No underwriting                      •    No underwriting

•   Typical customer indebted for 175    •    Typical customer indebted for
    days/ year                                212 days/ year
How Bank Payday Lending Works




•   Customer has direct deposit for their paycheck, social
    security or other benefits check

•   Customer with direct deposit applies online or over
    the phone

•   At time of the next direct deposit, bank repays itself
    the advance plus fee
175 days at 365% APR

            You’d expect 400% interest loans
             from the corner payday lender,
                     not the banks.

•   The average bank payday loan carries an annual interest rate of
    365%.

•   Bank payday customers are in debt an average 175 days per year.

•   Nearly one quarter of bank payday borrowers are social security
    recipients.
Who’s Doing It?
And Where?
Bank Payday Undermining
  Consumer Protections
Eliminate It – Why?

Problems with Bank Payday Lending:

•   Triple-digit APR not justified, bank repays itself out of customer’s direct
    deposit.
•   Loan terms designed to cause long-term debt.
•   Marketed as overdraft alternative, but:
          One cash-draining product does not fix another and,
          Likely to increase rather than decrease overdraft problems.
•   Likely increases the number of unbanked consumers.
•   Undermines state consumer protections.
•   Undermines military consumer protections.
•   Legitimizes abusive rather than productive credit.
Eliminate It – Why Now?



•   Number of banks still relatively small, so banks more subject to
    regulatory and consumer pressure now.

•   Number of banks is growing. Software consultant Fiserv promises
    banks the product will add a high fee source without taking away
    from overdraft and other fees.

•   OCC’S recently proposed guidance is weak and, if finalized, threatens
    to legitimize product.

•   Bank payday lending gravely threatens state consumer protections
    addressing storefront payday lending.
A Growing Threat




Fiserv, software consultant selling bank payday software:

• Promises that in two years, revenue from the [bank payday] product
  “will be greater than all ancillary fee revenue combined.”

• Says it’s “getting a lot of interest “ from banks: “The pipeline is
  extremely strong. We’ve had some very nice mid-tier signings over the
  last three, four months.”
The Federal Regulators

Office of the Comptroller of the Currency (OCC)
•    Supervises nationally chartered banks, like Wells Fargo and US Bank

Federal Reserve Board
•   Supervises state-chartered banks who are members of the Federal Reserve,
    like Fifth Third and Regions Bank

Federal Deposit Insurance Corporation (FDIC)
•   Supervises state-chartered banks that are not members of the Federal
    Reserve

Consumer Financial Protection Bureau (CFPB)
•   Supervises all financial institutions (whether nationally chartered or state
    chartered) that have over $10 billion in assets (including Wells Fargo, US
    Bank, Fifth Third and Regions) with respect to consumer protection issues. In
    addition, writes rules that apply to all banks and non-banks, regardless of
    size.
What Are Advocates Already Doing?

•   Raising Awareness




•   Moving Money

•   Reaching Out to Regulators

•   Reaching Out to Banks
How Can You Help?


1.   Identify individuals harmed by bank payday lending.
     If you work directly with households facing financial distress, find
     out if they’ve gotten caught up in a bank payday loan.

2.   Sign a letter to the bank regulators.

3.   Send us links to your work – pictures, videos, articles, action -
     advocating for an end to this abusive product.

     We’re documenting activity on bank payday lending around the
     country. Help us show the banks and the regulators how the public
     feels about predatory payday lending.
Finding Trapped Borrowers


Bank payday loans likely a hidden problem:

•   No APR disclosure
•   Automatic direct deposit deduction
•   Don’t fall behind on this loan because bank takes its money first
•   Other fees may be seen as cause of account shortfalls.

When investigating stories, you may need to ask:

•   The name of the bank.
•   The name of their advance product (eg., Direct Deposit Advance for
    Wells Fargo)
•   To look at their bank statement.

Please share stories you hear about. CRL will provide a form for collection.
Take-aways




• Direct deposit advances reproduce the payday
  lending debt trap

• Banks are making payday loans across much of the
  nation, even where states have consumer
  protections.

• We can reverse this trend by working together.
Don’t Let Banks Legitimize Loansharking




 Don’t let banks make
predatory payday lending
    business as usual
 for working Americans.
Q&A


                Questions?
         Ask now or contact us later.

   Rachel.Anderson@responsiblelending.org
    Rebecca.Borne@responsiblelending.org

www.facebook.com/CenterforResponsibleLending

                @crlonline
              @noloansharking

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Bank Payday Lending Basics

  • 1. Bank Payday Lending Basics Bank Payday Lending Basics Big Banks Getting Into the Bad Business of Predatory Payday Lending Center for Responsible Lending January 2012
  • 2. Rise of Bank Payday Lending Wells Fargo – “Direct Deposit Advance” US Bank – “Checking Account Advance” Fifth Third – “Access Now” Regions – “Regions Ready Advance”
  • 3. What We’ll Cover • How payday loans create a debt trap • How bank payday loans also create a debt trap • Which banks are making payday loans? Where? • How to find borrowers with bank payday loans • How bank payday lending impacts the financial services landscape • Steps we can take to eliminate this abusive bank product
  • 4. Abusive features of payday loans Short-term loan = Long-term debt • High fees • Payment in full due on payday (balloon payment) • Secured with signed personal check or electronic access to the borrower’s checking account
  • 5. The Cycle of Payday Lending
  • 6. Payday Loans are DESIGNED to Trap Responsible Business: Regular Customer = Happy Customer Payday Lending: Regular Customer = TRAPPED Customer
  • 7. Bank Payday Lending Another arrow in the quiver of predatory products.
  • 9. What Does It Cost?
  • 10. Bank Payday Versus Non-Bank Payday Bank Payday Loan Non-Bank Payday Loan • 365% ($10 per $100 borrowed for • 417% ($16 per $100 borrowed 10 days) for typical 2-week cycle) • Due in full on next direct deposit • Due in full on next payday • No underwriting • No underwriting • Typical customer indebted for 175 • Typical customer indebted for days/ year 212 days/ year
  • 11. How Bank Payday Lending Works • Customer has direct deposit for their paycheck, social security or other benefits check • Customer with direct deposit applies online or over the phone • At time of the next direct deposit, bank repays itself the advance plus fee
  • 12. 175 days at 365% APR You’d expect 400% interest loans from the corner payday lender, not the banks. • The average bank payday loan carries an annual interest rate of 365%. • Bank payday customers are in debt an average 175 days per year. • Nearly one quarter of bank payday borrowers are social security recipients.
  • 15. Bank Payday Undermining Consumer Protections
  • 16. Eliminate It – Why? Problems with Bank Payday Lending: • Triple-digit APR not justified, bank repays itself out of customer’s direct deposit. • Loan terms designed to cause long-term debt. • Marketed as overdraft alternative, but:  One cash-draining product does not fix another and,  Likely to increase rather than decrease overdraft problems. • Likely increases the number of unbanked consumers. • Undermines state consumer protections. • Undermines military consumer protections. • Legitimizes abusive rather than productive credit.
  • 17. Eliminate It – Why Now? • Number of banks still relatively small, so banks more subject to regulatory and consumer pressure now. • Number of banks is growing. Software consultant Fiserv promises banks the product will add a high fee source without taking away from overdraft and other fees. • OCC’S recently proposed guidance is weak and, if finalized, threatens to legitimize product. • Bank payday lending gravely threatens state consumer protections addressing storefront payday lending.
  • 18. A Growing Threat Fiserv, software consultant selling bank payday software: • Promises that in two years, revenue from the [bank payday] product “will be greater than all ancillary fee revenue combined.” • Says it’s “getting a lot of interest “ from banks: “The pipeline is extremely strong. We’ve had some very nice mid-tier signings over the last three, four months.”
  • 19. The Federal Regulators Office of the Comptroller of the Currency (OCC) • Supervises nationally chartered banks, like Wells Fargo and US Bank Federal Reserve Board • Supervises state-chartered banks who are members of the Federal Reserve, like Fifth Third and Regions Bank Federal Deposit Insurance Corporation (FDIC) • Supervises state-chartered banks that are not members of the Federal Reserve Consumer Financial Protection Bureau (CFPB) • Supervises all financial institutions (whether nationally chartered or state chartered) that have over $10 billion in assets (including Wells Fargo, US Bank, Fifth Third and Regions) with respect to consumer protection issues. In addition, writes rules that apply to all banks and non-banks, regardless of size.
  • 20. What Are Advocates Already Doing? • Raising Awareness • Moving Money • Reaching Out to Regulators • Reaching Out to Banks
  • 21. How Can You Help? 1. Identify individuals harmed by bank payday lending. If you work directly with households facing financial distress, find out if they’ve gotten caught up in a bank payday loan. 2. Sign a letter to the bank regulators. 3. Send us links to your work – pictures, videos, articles, action - advocating for an end to this abusive product. We’re documenting activity on bank payday lending around the country. Help us show the banks and the regulators how the public feels about predatory payday lending.
  • 22. Finding Trapped Borrowers Bank payday loans likely a hidden problem: • No APR disclosure • Automatic direct deposit deduction • Don’t fall behind on this loan because bank takes its money first • Other fees may be seen as cause of account shortfalls. When investigating stories, you may need to ask: • The name of the bank. • The name of their advance product (eg., Direct Deposit Advance for Wells Fargo) • To look at their bank statement. Please share stories you hear about. CRL will provide a form for collection.
  • 23. Take-aways • Direct deposit advances reproduce the payday lending debt trap • Banks are making payday loans across much of the nation, even where states have consumer protections. • We can reverse this trend by working together.
  • 24. Don’t Let Banks Legitimize Loansharking Don’t let banks make predatory payday lending business as usual for working Americans.
  • 25. Q&A Questions? Ask now or contact us later. Rachel.Anderson@responsiblelending.org Rebecca.Borne@responsiblelending.org www.facebook.com/CenterforResponsibleLending @crlonline @noloansharking