The document outlines an agenda for a presentation on technology solutions from CPS. The agenda includes discussions on technology without constraints, improving efficiency and performance, responding to challenges, and how CPS can help with innovation and delivery. Breakout sessions will cover enabling work, responding to change, and what a project management platform deployment may include. The presentation will provide demonstrations of collaboration, communication and search tools, an innovation hub, and improved delivery capabilities.
2. Agenda
• About CPS
• Technology without constraints
• Improving Efficiency. Increasing Performance.
Break
• I need to be able to do my job
Lunch
• Respond to the challenge of change
• How we can help
Coffee and chat
4. Agenda:
• About CPS
• Technology without constraints
• Improving Efficiency. Increasing Performance.
Break
• I need to be able to do my job
Lunch
• Respond to the challenge of change
• How we can help
Coffee and chat
10. 1 billion
smartphones, 4 years
ahead of predictions
50%
of enterprise customers
are “on the road” to cloud
For the first time in modern
history, workplace
demographics now span
3generations
11. Essential for business and consumers
Enterprise-grade cloud
services
Comprehensive tools to
do your best work
12. Many of the world’s largest and most
recognizable global brands run on
Microsoft’s cloud productivity services.
41of the
Interbrand Top 100
Each year customers of Microsoft’s
cloud productivity services…
Fly 222 million
passengers
Build 6 million
automobiles
in the United States alone
Serve 27 billion
meals
Sell 16 billion
cans of soda
4 cups of coffee
Make billion
13. Microsoft: Unmatched in the Cloud
Security
Highly secure,
compliant infrastructure
15+ years in consumer and
business services
200+ services, delivered 24x7
Certifications
FISMA certified
EU Model Clauses
SAS 70/SSAE 16
ISO 27001 compliant
30k engineers involved
in cloud-based activities
$2.3B invested in cloud
infrastructure
14. Exchange
Online
Office ProPlus CRM Online Yammer
OneDrive for
Business
SharePoint
Online
Project Online Lync Online Power BI Windows Intune Windows Azure
16. Today’s business teams face many challenges
Need to
measure our
responses to
cases
Want to offer
SLA backed
support
contracts
Need to share
information
with sales and
marketing
We need to be
alerted to
breach in
advance of it
Need to
measure
support staff’s
effectiveness
Management
asking for
performance
reports
We need a solution to help us work efficiently to increase our company’s
performance
18. Things I need to
“Won new orders last
week from new
customers but I’ve no
idea what potential
revenue is likely from
these looking ahead”
know:
“My weekly sales
meetings are difficult
to manage as I
never have an actual
view of activities or
the progress of sales
opportunities”
Efficiency Productivity
Challenges:
“I need a solution to
help drive more
sales, something
that is easy to use
and something that
sales people will
actually use”
“I’d like to be able to
automatically prompt
sales team to follow
up on Leads”
“I can’t see what
activities my sales
teams are engaged
in”
“My sales teams
need to follow a
defined process to
help them progress
opportunities through
to close”
“I need to get a real
idea of what’s driving
our sales pipeline”
“I need to see how
many leads our
marketing team
produce and
measure the quality”
20. You wanted it…You got it!
“I know exactly what’s happening in
Sales and Marketing and understand
what’s driving our sales pipeline and
sales success”
“I never have to rely on my Sales managers to
provide me with up to date information,
everything I need is there for me to access
from anywhere and anytime”
“I understand the potential revenue
likely from our customers helping me to
plan ahead and expand our operations
accordingly”
“It so easy to identify how many leads our
marketing team produce and I can measure
the quality against any activity or event”
“My weekly sales meetings are so easy
to manage. I know exactly how sales
opportunities are progressing and who
needs help to close out”
“I can segment our data to delivery context
sensitive marketing messages and can
participate in events which relate to the
needs of my target market”
22. Problems with current ways of working
Can’t find
useful
content you
don’t know of
Can’t find
people with
the right skills
Can’t refine
your
searches
Can’t find
contact
details for
people
24. Collaboration, Communication & Search
“I can’t find content we’ve written in the past for
previous campaigns even though I know we’ve
done them before”
“Everyone works separately. I struggle to see
everyone's ideas and thoughts in one place”
“I need to build a team who are product specialists
with marketing knowledge and I’ve no way of
finding them”
“Our tight deadlines means we have to work on material
at the same time which causes duplication and merging
issues with knock on delays.”
“I often travel and want to be able to access my
content from different devices including when I’m
offline”
“Our marketing department store working documents
locally. These aren’t backed up and are hard to share
with others”
26. Collaboration, Communication & Search
“All our previously written content is easily
findable”
“All our notes are shared and in one place”
“I can find the perfect people to add to my
team”
“Documents are worked on in one central place
with everyone able to work on them at the same
time”
“All my content is available from any device,
anywhere and even offline”
“All files are stored centrally, back up and easily
sharable to other people”
28. You need to innovate and deliver faster than the competition
Unrealistic
deadlines
Resource
competition
Uncertain
dependency
Failure to
manage risk
30. “My management team come up with the same
ideas each time”
“We keep on being surprised by our competitors
and seem to be playing catch up”
“End users really don’t feel listened to”
Innovation Issues
“over 50% of our budget seems to be earmarked
to upgrade / maintain our existing infrastructure”
31. An Innovation example…
Contoso a electronics manufacturing services (EMS) provider is facing steep
competition and has decided to focus their energies on trying to battle four main
challenges:
Shrinking Operating Margins
Global competition and new innovations are driving prices down.
Complex Global Supply-Chain
Having to juggle internal and external resources whilst managing issues such as traceability and
compliance are increasing operational burdens.
Short Product Lifecycles
We need to have effective New Product Introduction (NPI) processes in place. Closed-loop
communication between sales, manufacturing, and engineering is vital to ensure product
launches hit time, volume, and quality targets.
Sustainability
Regulations and standards are forcing additional accountability for Corporate Social
Responsibility (CSR) in decisions. E-Waste is driving significance on disposal of products and
their impact on the environment.
32. Innovation Hub Demonstration
• Management can
Create Challenges
• Users can review
challenges and
Create Ideas
• Review team can
Initiate Projects
• Review team can
review and promote
ideas
33. With Innovation Hub
“We’ve used game mechanics and crowd
sourcing, and are creating great ideas”
“We feel we are responding to market and
customer needs earlier”
“All staff have a way to contribute to our future
and feel included and rewarded”
“Ideas are translating tangible change projects,
and allowing us to focus our portfolio on the
future”
35. Delivery Issues
“I can’t get (or trust) a single list of projects that
we are currently doing”
“Although we have agreed Stage Gates and
project methodology we have no way to roll this
out to our project managers”
“We don’t have a great confidence in our
resources demand and find it difficult to
schedule / prioritize future work ”
“Project Information is a struggle to gather, I
seem to spend most of my time chasing updates”
36. An Delivery example…
Contoso a electronics manufacturing services (EMS) provider is committed to
expanding into new markets, it also needs to deliver new products on time and
reduce current operating costs. There key drivers for their delivery portfolio are:
• Improve Customer Satisfaction Score
• Improve Employee Satisfaction
• Improve Product Quality
• Increase Market Share in Existing Markets
• Expanding into New Markets and Segments
• Reduce Expense Base
• Standardize and Streamline Cross-Functional Processes
37. Management can balance
strategic drivers
Management can select
Projects to deliver
PMO can set up
templates / standards
for projects
Resource Managers
can review demand
against team
Project Managers can
automatically report on
status
Team members can
collaborate and provide
status updates
38. With Improved Delivery
“We have a single portfolio, with an agreed set
of priorities”
“Our methodology has been deployed on our
delivery platform. Project execution is governed
effortlessly”
“We have confidence in our data and our ability
to commit to deadlines and make vital decisions”
“We have access to a single source of Project
Data and have time to proactively plan rather
than constantly react”
“We have a solid resource plan. People can see
what they are going to work on next month”
“Our teams are empowered to work and
collaborate on projects”
40. Portfolio
Analytics &
Selection Programme
Management
LOB Integration
Central
Repository
Resource
Management
Schedule
Management
Cost Control
Issue & Risk
Management
Document
Management
Time Reporting
Project Online Capability
Process
Automation
Business
Intelligence &
Reporting
Team
Collaboration
41. Portfolio
Analytics &
Selection Programme
Management
LOB Integration
Central
Repository
Resource
Management
Schedule
Management
Cost Control
Issue & Risk
Management
Document
Management
Time Reporting
Project Online Capability
Process
Automation
Business
Intelligence &
Reporting
Team
Collaboration
Project Server Plus
Configured Features
42. PS+ gives you
Best practice preconfigured fields, views and meta data and reports
Visibility of your entire Project Portfolio
A single source of all your resource information
Control of all of your project documentation
Out of the box Risk, Issue, Change, Benefit and Lessons learned management
Automated management reporting
Quick starts via templated schedules and sites for standard methodologies such as
Prince2 and Agile
A simplified UI to help the user community to easily adopt the solution
Access to an ever increasing set of apps to enhance base capability
Ongoing support and enhancements
45. What if you could work like a network?
Why not start now?
46. Changing culture
Drive staff buy-in
Provide training
& support
Feels
incremental
not “Big Bang”
Be part of the
culture of the
organisation
Implement
process not
technology
Become
business as
usual
Easy to use
tools
Requires
executive
buy-in &
championing
47. Simple365, I’m ready
Online and Offline
1 TB of storage
Rapid Start
Collaboration, e-mail, Lync, Yammer
Access anywhere, Any device
Business automation
I can see our portfolio of Projects
We can choose which ones to run with
Real time information
Ability to Access anywhere, Any device
Integrated document management
Confidence in my pipeline
48. Established Deployment Methodology
Discovery &
Envisioning
Requirements
Confirmation
• Create a Roadmap and deploy incremental changes
– Evolution not revolution
• Keep things simple
– You build a monster, you will need to feed a monster!
• Work with a Partner
– You can buy experience!
Design &
Configuration
Transformation
49. 6 week challenge
Get your pipeline
under control in 6
weeks with CS+
Get collaborating
within your
organisation in 6
weeks
Streamline your
IT in 6 weeks
with Office pro
plus and
exchange online
Get you social
moving with 6
week Yam Jam
Get your projects
managed in 6
weeks, with PS+
Get a Vision,
strategy and
roadmap in 6
weeks
Get
communicati
ng in 6 week
with Lync
Get innovation
ideas flowing
with our 6 week
innovation
challenge