Read how one Non-Profit Organization uses HR Outsourcing to reduce its employment risks and costs, and to support its mission.

1. Client Case Study
Non‐Profit Organization: “We get the personal attention we want and
the large company expertise we need.”
Company Background
This California based non‐profit organization was founded over 25 years ago by two ambitious
women with the mission of helping individuals struggling with substance abuse, mental illness,
trauma and domestic violence. Their goal was to help women, children and communities
rebuild their lives. In the beginning, the founders wore all the operational hats, running a
“hands‐on” organization while managing just a handful of employees and one program. As the
community’s needs grew, the company soon expanded its operations. Today, the organization
operates in 12 locations and employs over 250 employees throughout Southern California.
Business Challenges
After the significant growth surge in the early 2000s, the founders recognized their internal
Human Resources and Finance departments were not fully equipped to manage the significant
employment challenges that accompany larger organizations.
“Even with an HR Director and generalist on staff, there was always more work that needed to
be done,” explains their current President and CEO. “It is nearly impossible for a single person –
no matter how smart that person is ‐ to stay abreast of industry trends and regulations.”
In 2009 and 2010, the company began investigating outsourcing alternatives. They recognized
the value of having “back office support” to contact anytime a question arose.
The President explains, “We looked at what we do really well and decided it was our services.
We determined, where feasible, anything outside of our expertise should be outsourced. We
had already outsourced IT and that worked really well for us. Obviously, we have employees
and need to have a solid and professional HR infrastructure, but we don’t need to become the
experts. That’s why we turned to outsourcing. We thought, let’s partner together, allowing
someone else to manage the HR function so we can focus on delivering programs and services
to our clients.”
CPEhr | 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069
(800) 850‐7133 | www.cpehr.com | info@cpehr.com

2. HR Solutions
Over a period of more than a year, the non‐profit interviewed three vendors and ultimately
selected CPEhr.
“What we found most attractive about CPEhr was their size. With 250 employees, we needed
an organization that was large enough and professional enough to handle our business. But at
the same time, we still wanted a company that could provide the hands‐on customer service
with which our employees had become accustomed. With CPEhr, it just felt right – we get the
personal attention we wanted and receive the large company expertise we needed.”
After joining CPEhr, the organization was assigned a Human Resources Manager to oversee all
their HR compliance needs. The first order of business was reviewing their Employee
Handbook, updating all their human resources forms and reviewing all the new employment
regulations.
“These were priority areas for us. It was great to have CPEhr help us accomplish our goals,” says
the President.
CPEhr conducts monthly management meetings with the senior executive staff at the non‐
profit to keep them abreast of changing employment regulations. In addition, Prototypes, with
the help of CPEhr, has implemented quarterly supervisor trainings, providing all Prototypes’
supervisors with the resources and tools they need to more effectively do their jobs.
“Having someone knowledgeable about employee relations was critical to us. With CPEhr, I feel
very comfortable with our assigned HR Manager and never have a problem getting an answer.
It’s providing that intimate customer service that we wanted for our employees.”
Tangible Results
In addition to the great customer service and human resources expertise, the client also
experienced a reduction in their human resources overhead.
“By partnering with CPEhr, we were able to reduce our onsite staff. We estimate, that even
after CPEhr’s fees, we are saving approximately $35,000 annually. And of course, we love the
great customer service and knowledge that goes along with the cost savings.”
CPEhr | 9000 Sunset Blvd, Suite 900, West Hollywood, CA 90069
(800) 850‐7133 | www.cpehr.com | info@cpehr.com