A customer acquisition strategy is critical for the success of every business at any age or size. Companies tend to concentrate marketing effort at the bottom of the funnel but need to systematically feed the top to enable continuous growth. Our seasoned experts will unpack an integrated customer strategy for acquiring new customers – profitably – keeping in mind the customer journey and the aggregate return on a new customer. Our four back-to-back sessions will dive into our experts’ approaches on customer analysis, budget allocation, customer lifetime value, and customizing messaging in creative.
Digital Business Strategy - How Food Brands Compete Through Technology
Search | New Customer Acquisition Series
1.
2. 9:30 - 9:45 am PT
TINUITI PRESENTS:
MEASURING TOP FUNNEL
11 - 11:45 am PT
TINUITI PRESENTS:
FULL FUNNEL DISPLAY
Today’s Timeline
TINUITI PRESENTS:
SHOPPING FOR NEW USERS
10 - 10:45 am PT
1 - 1:45 pm PT12 - 12:45 pm PT
TINUITI PRESENTS:
IMPORTANCE OF AN
INTEGRATED MEDIA STRATEGY
TINUITI PRESENTS:
ACQUISITION-CENTRIC SEARCH
STRATEGIES
3. Today’s Logistics
● Session recording and slides will be sent
● Log back in anytime with same link
● Resources available as handouts
Persephanie Arellano
Webinar Coordinator
11. We know customer journeys are tending
to be longer, and they start on mobile.
When a user is in the mid funnel they are still in early purchase
consideration. They are performing generic category or
product type searches to find brands and products that they
might be interested in. For growth-oriented marketing, it’s
imperative to be present at this phase, but it’s also
increasingly difficult and competitive. Buying generic keyword
traffic requires a highly strategic approach in order to improve
your visibility on key searches in your vertical and scale your
acquisition performance profitably over time.
15. Copyright 2017 - Q4 Amazon Virtual Summit
Conv. Rate
+18%
Revenue
+33%
ROAS
+22%
● Q1 2019 vs YoY - cross vertical subset of accounts - dynamic campaigns only.
● Improved functionality makes DSA much more viable for advertisers in 2019 and beyond.
16. ADVANCED STRATEGIES ONLY BEYOND THIS POINT.
● For generic search, Shopping/Showcase Shopping and 2-3 text ads win top of SERP
● Mobile text ads are more integrated / native looking than ever, helping CTR
● Can’t rely on overly broad keyword targeting to profitably scale, need granularity
● Must use DSA + Curated COGS approach to win key visibility and create flywheel
momentum
18. Copyright 2017 - Q4 Amazon Virtual Summit
● Typically SKAGs produce
best results
● Curate top performing
search terms
● Utilize highly relevant ad
copy & extensions
● Set targets for impression
share or outranking share
and measure holistic
impact
● Pay attention to conversion
paths!
27. Q & A
Lewis Brannon
Sr. Strategist - Growth Media
28. 9:30 - 9:45 am PT
TINUITI PRESENTS:
MEASURING TOP FUNNEL
11 - 11:45 am PT
TINUITI PRESENTS:
FULL FUNNEL DISPLAY
Today’s Timeline
TINUITI PRESENTS:
TOP OF FUNNEL SEARCH STRATEGIES
10 - 10:45 am PT
1 - 1:45 pm PT12 - 12:45 pm PT
TINUITI PRESENTS:
IMPORTANCE OF AN
INTEGRATED MEDIA STRATEGY
TINUITI PRESENTS:
SHOPPING FOR NEW USERS