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Assessing & Improving  CHW Programs Donna Bjerregaard Initiatives Inc.  for USAID Health Care Improvement Project CORE Group Meeting 5-10-2011 1
PEPFAR II: HSS and increase of health workers GHI: HSS, integration and sustainability WHO/Global Health Workforce Alliance: country-level support and expansion of CHW programs Key Messages GHWA: Bangkok 1 Million Community Health Workers Campaign (UN initiative) USAID Review for evidence based practices 2 Global Pressure to Increase Community Services
Maturity of health systems, especially at primary level Diversity of CHW cadres/typology Differences in community systems: readiness and ability to support workers Scarcity of resources Paucity of practical tools and examples of success 3 Current Challenges to Widespread Improvement
CHW AIM Tool & Process CHW AIM Operations Research Zambia CHW Central: CoP 2011-2012: CHW Improvement Collaboratives in Ethiopia and Mali 4 HCI’s CHW Program Improvement Work
Respond to global needs to strengthen systems to support CHW programs Contribute to a more strategic approach to CHW program implementation   Provide practical tools to disseminate and reinforce best practices Build local capacity to assess and improve CHW programs in relationship to best practices 5 CHW AIM Strategy
Assess program functionality:  identify strengths & challenges,  guide improvement using a simple process and clear criteria that can be applied across projects/programs Assess health service interventions Facilitate action planning to guide short-term and continuous improvement 6 CHW AIM Objectives
A tool and process that guides self-directed assessments of CHW programs and action planning  CHW AIM: What is it?
Introduction CHW Program Functionality Matrix  Intervention Matrices HIV/AIDS, MNCH, TB Soon: WASH & FP Facilitator’s Guide Training Guide Appendices Participant Selection Form for Workshop Comprehensive Document Review Guide and Checklist for CHW Programs  CHW AIM Validation Questionnaire Score and Score Rationale Documentation Worksheet CHW AIM Program Functionality Score Sheet CHW AIM Action Planning Framework Resources and Field Examples 8 CHW AIM Toolkit
Functionality Model  Process Step 1: Adapt Matrices to the Country Context  Step 2: Plan the Assessment Workshop Step 3: Conduct the Assessment Workshop  Step 4:  Provide Follow-Up Support 9
CHW AIM Example Section Definition of component Scoring is done by individuals, then by group consensus. Scores are validated by field visit interviews 10
Workshop participants select appropriate boxes according to their experience
12    SAMPLE ACTION PLAN
Field visits, either before or after workshops, validate scoring and refine action plans 13 Validating Workshop Scoring
Cost Effective Quantitative & Qualitative  Can be applied at country or individual program level thru workshop or document review/interviews Allows cross department sharing Action plan: clear deliverables /indicators 14 Facilitating Factors

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CHWs on the Move_Bjerregaard_5.10.11

  • 1. Assessing & Improving CHW Programs Donna Bjerregaard Initiatives Inc. for USAID Health Care Improvement Project CORE Group Meeting 5-10-2011 1
  • 2. PEPFAR II: HSS and increase of health workers GHI: HSS, integration and sustainability WHO/Global Health Workforce Alliance: country-level support and expansion of CHW programs Key Messages GHWA: Bangkok 1 Million Community Health Workers Campaign (UN initiative) USAID Review for evidence based practices 2 Global Pressure to Increase Community Services
  • 3. Maturity of health systems, especially at primary level Diversity of CHW cadres/typology Differences in community systems: readiness and ability to support workers Scarcity of resources Paucity of practical tools and examples of success 3 Current Challenges to Widespread Improvement
  • 4. CHW AIM Tool & Process CHW AIM Operations Research Zambia CHW Central: CoP 2011-2012: CHW Improvement Collaboratives in Ethiopia and Mali 4 HCI’s CHW Program Improvement Work
  • 5. Respond to global needs to strengthen systems to support CHW programs Contribute to a more strategic approach to CHW program implementation Provide practical tools to disseminate and reinforce best practices Build local capacity to assess and improve CHW programs in relationship to best practices 5 CHW AIM Strategy
  • 6. Assess program functionality: identify strengths & challenges, guide improvement using a simple process and clear criteria that can be applied across projects/programs Assess health service interventions Facilitate action planning to guide short-term and continuous improvement 6 CHW AIM Objectives
  • 7. A tool and process that guides self-directed assessments of CHW programs and action planning CHW AIM: What is it?
  • 8. Introduction CHW Program Functionality Matrix Intervention Matrices HIV/AIDS, MNCH, TB Soon: WASH & FP Facilitator’s Guide Training Guide Appendices Participant Selection Form for Workshop Comprehensive Document Review Guide and Checklist for CHW Programs CHW AIM Validation Questionnaire Score and Score Rationale Documentation Worksheet CHW AIM Program Functionality Score Sheet CHW AIM Action Planning Framework Resources and Field Examples 8 CHW AIM Toolkit
  • 9. Functionality Model Process Step 1: Adapt Matrices to the Country Context Step 2: Plan the Assessment Workshop Step 3: Conduct the Assessment Workshop Step 4: Provide Follow-Up Support 9
  • 10. CHW AIM Example Section Definition of component Scoring is done by individuals, then by group consensus. Scores are validated by field visit interviews 10
  • 11. Workshop participants select appropriate boxes according to their experience
  • 12. 12 SAMPLE ACTION PLAN
  • 13. Field visits, either before or after workshops, validate scoring and refine action plans 13 Validating Workshop Scoring
  • 14. Cost Effective Quantitative & Qualitative Can be applied at country or individual program level thru workshop or document review/interviews Allows cross department sharing Action plan: clear deliverables /indicators 14 Facilitating Factors

Hinweis der Redaktion

  1. Context and reason for request to develop tool:FY2008 USAID MCH PriorityIncrease functional CHWs by 100,000 (original request)PEPFAR IIHealth systems strengthening Specific target to increase health workers by 140,000Global Health InitiativeHealth systems strengthening Although original request was to measure and count functional community health workers, objectives changed when tool was seen as an effective way to strengthen CHW programs and to develop common and crosscutting criteria for functional programs.
  2. A tool and process that guide self-directed assessments of CHW programs and an action planning processContext and reason for request to develop tool:FY2008 USAID MCH PriorityIncrease functional CHWs by 100,000 (original request)PEPFAR IIHealth systems strengthening Specific target to increase health workers by 140,000Global Health InitiativeHealth systems strengthening Although original request was to measure and count functional community health workers, objectives changed when tool was seen as an effective way to strengthen CHW programs and to develop common and crosscutting criteria for functional programs.
  3. Context and reason for request to develop tool:FY2008 USAID MCH PriorityIncrease functional CHWs by 100,000 (original request)PEPFAR IIHealth systems strengthening Specific target to increase health workers by 140,000Global Health InitiativeHealth systems strengthening Although original request was to measure and count functional community health workers, objectives changed when tool was seen as an effective way to strengthen CHW programs and to develop common and crosscutting criteria for functional programs.
  4. Context and reason for request to develop tool:FY2008 USAID MCH PriorityIncrease functional CHWs by 100,000 (original request)PEPFAR IIHealth systems strengthening Specific target to increase health workers by 140,000Global Health InitiativeHealth systems strengthening Although original request was to measure and count functional community health workers, objectives changed when tool was seen as an effective way to strengthen CHW programs and to develop common and crosscutting criteria for functional programs.
  5. Each of these 15 components sets out clear and simple criteria based on a review of best practices for successful and not so successful programs. Components originally numbered 8 but have increased after field tests made it clear that these were all critical for sustainability and long-term functionality.