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Customer Journey Model

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COOKS CrossOver Communicatie
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4. 3. HELP DE BEGELEID DE SHOPPER IN ? SHOPPER ZIJN ZIJN EERSTE WEG TE SELECTIE! VINDEN! 2. EDIA • iNTERA 5. M C TRIGGER E ONDERSTEUN TIE NTERACTIEV SHOPPERS OM DE SHOPPER VE M IA • I NAAR BINNEN IN ZIJN TE GAAN! KEUZE! CUSTOMER ED •I A N TE I ED 6. RAC 1. TREK TIEVE M SHOPPERS STIMULEER NAAR UW MEER + AANKOPEN! WINKEL! 7. BEVORDER HER- HAALBEZOEK!

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Customer Journey Model

  • 1. 4. 3. HELP DE BEGELEID DE SHOPPER IN ? SHOPPER ZIJN ZIJN EERSTE WEG TE SELECTIE! VINDEN! 2. EDIA • iNTERA 5. M C TRIGGER E ONDERSTEUN TIE NTERACTIEV SHOPPERS OM DE SHOPPER VE M IA • I NAAR BINNEN IN ZIJN TE GAAN! KEUZE! CUSTOMER ED •I A N TE I ED 6. RAC 1. TREK TIEVE M SHOPPERS STIMULEER NAAR UW MEER + AANKOPEN! WINKEL! 7. BEVORDER HER- HAALBEZOEK!