Selecting Nonprofit Software: Technology Comes Last

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Join a panel of Build Consulting experts Peter Mirus, David Deal, and Kyle Haines, for Q&A on the nonprofit software selection process and how technology decisions must come last to give your organization a greater hope of successful implementation.

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SelectingNonprofitSoftware:TechnologyComesLast
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Peter Mirus
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Kyle Haines
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David Deal
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Leadership and
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DataOperations Process Technology

Question1
WeareabouttoselectanewCRM.Whatarethe
toptwoorthreethingswecandotomakethe
selection successful?

Question2
Myexecutivedirectorwantstogowith[Shiny
SolutionX],butI'mnotsureitisrightforus.How
canIpumpthebrakesonthat?

Question3
Thelasttimeweimplemented aCRMitfailed
miserably.Howcanwepreventthatinthe
future?

Question4
Whoneedstobeinvolved intheselection
process?

Question5
Wewanttoselectnewsoftwarefor[Challenge X]
butIfeellikeourmanagersdon'tknowwhat
businessprocessestheywanttofollow.How
importantisthattodoingaselection?

Question6
Howdowedefinetherequirementsforthe
softwareweneed?

Question7
WhenisanRFP(RequestforProposal) orRFI
(RequestforInformation) appropriateina
softwareselection?

Question8
Systemdemos:
(1)Whenshouldweletthevendorsdemo?
(2)Howdoweensurevendorsshowuswhatwe
needtosee—notwhattheywanttoshowus?

Question9
Howcanwemakesureavendorisgivingusa
realistic projectestimate?

Question10
Anychangeinvolvesacosttotheinstitution.
Howdoyouweighthebenefitsvscost?
(E.g.,retrainingallusers.)

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NextCommunity ITwebinar:
2019NonprofitTechnology Trends
January16,4-5PMET

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GenAI Risks & Security Meetup 01052024.pdf