The Primary Care & Operational Perspective in the Time of COVID-19.

1. School-Based Health Center Innovations
The Primary Care and Operational Perspective
in the Time of COVID-19
Session II
April 23, 2020
Brought to you by:

2. Approach to maintain continuity of primary care
for school aged patients, not physically in schools
Best practices (operations support) for
transitioning providers and patients to a telecare
platform
Best practices for maintaining communication
with school partners during the pandemic
Important Take-Aways:

3. Cindy Dunaj, NP
School-Based Health Center Nurse
Practitioner – CHC, Inc.
Angela Matera, NP
School-Based Health Center Nurse
Practitioner – CHC, Inc.
Katy Stinchfield, MS, LPC
Licensed School Counselor and Senior
Program Manager - SBHA
Paula Fields, MSN, BSN, RN
Director of Programs - SBHA
Yvette Highsmith–Francis
Vice President, Eastern Region – CHC, Inc.
Shannon Hanson
School-Based Health Center Program
Manager – CHC, Inc.
Sydney Kennedy
Senior Service Desk Analyst – CHC, Inc.
Today’s Faculty Panel

5. We Believe…In the transformational
power of the health
and education
intersection

6. School-Based HealthAllianceAlliance Statement on COVID-19
Federal and State Policy Changes
Letters to Congress
National SBHC Sponsors
School Health & School Personnel
Resources
Social Media Pages to Follow
Symptom & Intervention
Resources
Listening and Learning Session
Information
And MORE!
https://www.sbh4all.org/
https://www.sbh4all.org/resources/covid-19-resources/

7. Locations in Connecticut
 Founding year: 1972
 Hubs/Locations: 18/210
 Patients per year: 100,000

8. Health Care is a Right, Not a Privilege

9. School-Based Health Services Across CT

10. CHC, Inc. Where We Are
Schools closed / Telecare approval
oRemote Worker Policy
oRedeployment of staff
Behavioral Health & Primary Care
Delivery

11. Operational Support
Processes
Parental Consent
School Partnerships
Outreach Strategies

12. Types of visits
Managing medical needs through Telehealth
Reproductive Health
Asthma & Allergies
Documentation
Timed Visit
Consent
Confidentiality
Primary Care

13. Break up of social isolation
Patients living environment
Connecting with parents & guardians
Partnership with schools is key
Practice Transformation

14. Thank You!
Please contact us with your questions.
WeitzmanLearning@chc1.com
For more information, visit our websites:
www.sbh4all.org
www.weitzmaninstitute.org/coronavirus