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Meeting With
Members of Congress
      November 15, 2012, Webinar
Redistricting
   New Members
          Elections
      Lame Duck
                 Fiscal Cliff
                2013
This presentation includes…
1.   How to: Request a meeting
2.   How to: Have an effective meeting
3.   How to: Follow up
4.   Resources
Relative Effectiveness of Advocacy
Communications
1. A visit to your health center
2. A personal meeting back home
3. A personal meeting in Washington
4. Personal telephone calls
5. Personalized Letters (faxed)
6. Personalized emails
7. Template emails (ineffective unless in volume)
3 Steps
1.Request a
meeting
2. Have an
effective
meeting
3. Follow up!   Pictured: U.S. Representative Frank LoBiondo
                visits CompleteCare health center in New Jersey
                during National Health Center Week 2012
Step 1: Request a Meeting
Contact the appropriate Scheduler
There is typically a D.C. Scheduler and a District
Scheduler
Step 1: Request a Meeting
• Be specific
• Make the request well in advance
• Check the Congressional Calendar
• Keep following up
• Let health staff know
you requested a meeting
• Be flexible
                         Pictured: AltaMed meets with Representative
                         Sanchez during NHCW 2012
Once you have your meeting
scheduled, let us know!




http://www.saveourchcs.org/scheduled-meetings.cfm
Step 2: Have an Effective Meeting
• Do your research
• Planned format (ex: tour,
then sit down)
• Clinicians, Board,
Patients
• Talking Points
• Data        Pictured: U.S. Representative
                    Gardner visits Salud in Colorado
After your meeting, let us
know how it went!




 http://www.saveourchcs.org/meeting-feedback.cfm
Step 3: Follow Up!
• Email/fax a note thanking the Member and
  briefly restating what you discussed in your
  meeting
• Include follow-up info
• Make yourself a resource
• Invite to future events
                            Pictured: Hunter Health Clinic Board Member
                            Louisa Bruner talks with Congressman Mike
                            Pompeo during NHCW 2012
Staff are the gatekeepers!
http://www.saveourchcs.org/101-toolkit.cfm
Sip Mouden
CEO, Community
Health Centers of
Arkansas, Inc.
Meeting With Members
          of Congress
            A NACHC Webinar




           Sip Mouden, CEO
Community Health Centers of Arkansas, Inc.
             November 15, 2012
Fears…Concerns…Issues

   I don’t know him
   He beat the candidate of my choice
   He is from the “other “ party
   He doesn’t know me
   He doesn’t have a clue about CHCs
   All he wants to do is repeal OBAMACARE
   He thinks everybody should pay the same as
    he does for health care
   He is arrogant
WHAT ARE YOU
GOING TO DO ABOUT IT ???
Do Your Homework
   Who do you know that knows him?
    – Get that person to set up a meeting for you…or…
    – Get that person to introduce you to him

   Find out what you can about him
       family              profession
       special interests   experience
   What are his major issues ?
   What is his position on health care ?
   Who does he respect within his party? Is that
    person a CHC Champion??
Do Your Homework

   Call/meet with the Congressman/Senator’s local
    office
   Talk with them about the CHCs & their value
   Ask questions about the C/S’s DC staff (including
    the scheduler)
   Let the local staff know you will be contacting the DC
    Scheduler for App’t
   Who are his key staff?
   Learn what, if any, his key staff may have
    connections to CHCs
   Follow-up meeting with e-mail &“thank-you note”
Know Your Data

   Be prepared w/ your elevator speech re: CHCs
   Know what makes your CHCs unique
   Know Your Data
    – # of CHCs in his District
    – # of constituents in his District who access the CHCs as
      their PCMH
    – Health Care Outcomes
   Return on Investment
   Economic Engines
    – Jobs
    – Revenue brought into the underserved communities
    – Economic Impact
EXTEND AN INVITATION
SEND FOLLOW-UP E-MAILS
          &
   THANK YOU NOTES
Arkansas Primary Care Association
Community Health Centers of
      Arkansas, Inc. (CHCA)
     Arkansas Primary Care Association

                Mission
To develop and protect the resources that
      ensure quality healthcare to all

                 Vision
Where every Arkansan has equal access to
        affordable total healthcare
CHCA Board of Directors
   Susan Jones, MD Chair                 Sandra Brown
East Arkansas Family Health Center     Jefferson Comprehensive Care
   Steve Collier, MD Vice Chair          Clifton Collier
ARcare                                 Lee County Cooperative Clinic
   Brigitte Mc Donald Treasurer          Al Sliger
Corning Area Health Care               Mid-Delta Health Systems
   Kathy Grisham Secretary               Jerry White
Community Clinic at St Francis House   River Valley Primary Care Services
   Tony Calandro                         Melanie Sheppard
Healthy Connections, Inc               CABUN Rural Health Services
   Carol Raines                          Alan Nichols
Boston Mountain Rural Health Care      Mainline Health Systems
CHCA Staff & Contract Consultants

            Sip Mouden-Chief Executive Officer
           Cindy Newell-Administrative Assistant
              Dele Olaleye- Data/IT Specialist
   Fred Lewis-Chief Financial Officer & Human Resources
   Joan Diehl-Resource Development/Evaluation Director
 Jonathan Foster- Outreach/ Clinical Programs Coordinator
          Lisa Weaver- Chief Development Officer
 Lynn Hawkins- Network/Community Development Manager
           Patty Battles-Clinical Quality Manager
    Richard Berthelot-Workforce Development Manager
Sandi Ganus-Executive Ass’t/Contract Development Manager
            tba-Communications/Web Specialist
           Debby Nye-Contract General Counsel
                Joe Harris-Contract Lobbyist
Dr. Marcia
Irving-Ray, DDS
CEO, Neighborhood
Health Care, Inc.
Rich Watson
Board
President, Columbia
Valley Community
Health
http://www.saveourchcs.org/101-toolkit.cfm

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Meeting With Members of Congress

  • 1. Meeting With Members of Congress November 15, 2012, Webinar
  • 2. Redistricting New Members Elections Lame Duck Fiscal Cliff 2013
  • 3. This presentation includes… 1. How to: Request a meeting 2. How to: Have an effective meeting 3. How to: Follow up 4. Resources
  • 4. Relative Effectiveness of Advocacy Communications 1. A visit to your health center 2. A personal meeting back home 3. A personal meeting in Washington 4. Personal telephone calls 5. Personalized Letters (faxed) 6. Personalized emails 7. Template emails (ineffective unless in volume)
  • 5. 3 Steps 1.Request a meeting 2. Have an effective meeting 3. Follow up! Pictured: U.S. Representative Frank LoBiondo visits CompleteCare health center in New Jersey during National Health Center Week 2012
  • 6. Step 1: Request a Meeting Contact the appropriate Scheduler There is typically a D.C. Scheduler and a District Scheduler
  • 7. Step 1: Request a Meeting • Be specific • Make the request well in advance • Check the Congressional Calendar • Keep following up • Let health staff know you requested a meeting • Be flexible Pictured: AltaMed meets with Representative Sanchez during NHCW 2012
  • 8. Once you have your meeting scheduled, let us know! http://www.saveourchcs.org/scheduled-meetings.cfm
  • 9. Step 2: Have an Effective Meeting • Do your research • Planned format (ex: tour, then sit down) • Clinicians, Board, Patients • Talking Points • Data Pictured: U.S. Representative Gardner visits Salud in Colorado
  • 10. After your meeting, let us know how it went! http://www.saveourchcs.org/meeting-feedback.cfm
  • 11. Step 3: Follow Up! • Email/fax a note thanking the Member and briefly restating what you discussed in your meeting • Include follow-up info • Make yourself a resource • Invite to future events Pictured: Hunter Health Clinic Board Member Louisa Bruner talks with Congressman Mike Pompeo during NHCW 2012
  • 12. Staff are the gatekeepers!
  • 14. Sip Mouden CEO, Community Health Centers of Arkansas, Inc.
  • 15. Meeting With Members of Congress A NACHC Webinar Sip Mouden, CEO Community Health Centers of Arkansas, Inc. November 15, 2012
  • 16. Fears…Concerns…Issues  I don’t know him  He beat the candidate of my choice  He is from the “other “ party  He doesn’t know me  He doesn’t have a clue about CHCs  All he wants to do is repeal OBAMACARE  He thinks everybody should pay the same as he does for health care  He is arrogant
  • 17. WHAT ARE YOU GOING TO DO ABOUT IT ???
  • 18. Do Your Homework  Who do you know that knows him? – Get that person to set up a meeting for you…or… – Get that person to introduce you to him  Find out what you can about him family profession special interests experience  What are his major issues ?  What is his position on health care ?  Who does he respect within his party? Is that person a CHC Champion??
  • 19. Do Your Homework  Call/meet with the Congressman/Senator’s local office  Talk with them about the CHCs & their value  Ask questions about the C/S’s DC staff (including the scheduler)  Let the local staff know you will be contacting the DC Scheduler for App’t  Who are his key staff?  Learn what, if any, his key staff may have connections to CHCs  Follow-up meeting with e-mail &“thank-you note”
  • 20. Know Your Data  Be prepared w/ your elevator speech re: CHCs  Know what makes your CHCs unique  Know Your Data – # of CHCs in his District – # of constituents in his District who access the CHCs as their PCMH – Health Care Outcomes  Return on Investment  Economic Engines – Jobs – Revenue brought into the underserved communities – Economic Impact
  • 22. SEND FOLLOW-UP E-MAILS & THANK YOU NOTES
  • 23. Arkansas Primary Care Association
  • 24. Community Health Centers of Arkansas, Inc. (CHCA) Arkansas Primary Care Association Mission To develop and protect the resources that ensure quality healthcare to all Vision Where every Arkansan has equal access to affordable total healthcare
  • 25. CHCA Board of Directors  Susan Jones, MD Chair  Sandra Brown East Arkansas Family Health Center Jefferson Comprehensive Care  Steve Collier, MD Vice Chair  Clifton Collier ARcare Lee County Cooperative Clinic  Brigitte Mc Donald Treasurer  Al Sliger Corning Area Health Care Mid-Delta Health Systems  Kathy Grisham Secretary  Jerry White Community Clinic at St Francis House River Valley Primary Care Services  Tony Calandro  Melanie Sheppard Healthy Connections, Inc CABUN Rural Health Services  Carol Raines  Alan Nichols Boston Mountain Rural Health Care Mainline Health Systems
  • 26. CHCA Staff & Contract Consultants Sip Mouden-Chief Executive Officer Cindy Newell-Administrative Assistant Dele Olaleye- Data/IT Specialist Fred Lewis-Chief Financial Officer & Human Resources Joan Diehl-Resource Development/Evaluation Director Jonathan Foster- Outreach/ Clinical Programs Coordinator Lisa Weaver- Chief Development Officer Lynn Hawkins- Network/Community Development Manager Patty Battles-Clinical Quality Manager Richard Berthelot-Workforce Development Manager Sandi Ganus-Executive Ass’t/Contract Development Manager tba-Communications/Web Specialist Debby Nye-Contract General Counsel Joe Harris-Contract Lobbyist
  • 27. Dr. Marcia Irving-Ray, DDS CEO, Neighborhood Health Care, Inc.