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Turning	
  a	
  Global	
  Epidemic	
  into	
  a	
  
     Business	
  Opportunity	
  
  Elin	
  Larsson,	
  	
  Cand.	
  Merc.	
  IMM	
  |Max	
  Josef	
  Jäger,	
  Cand.	
  Merc.	
  IBS	
  	
  
   Svenja	
  Troll,	
  Cand.	
  Merc.	
  IMM	
  |Hanna	
  Ögren,	
  Cand.	
  Merc.	
  AEF	
  	
  

                          COPENHAGEN	
  BUSINESS	
  SCHOOL	
  	
  
ExploiJng	
  the	
  “Plus-­‐Size”	
  segment	
  ensures	
  $63M	
  of	
  
new	
  sales	
  in	
  otherwise	
  stagnaJng	
  markets	
  

                     • Maintain	
  annual	
  sales	
  growth	
  target	
  of	
  10	
  to	
  15%	
  
                      	
  
   Challenge	
  
                     • Keep	
  the	
  business	
  simple	
  
                      	
  

                     • Western	
  Europe	
  (82%	
  of	
  sales):	
  stagnaJng	
  market	
  
                      	
  
 ComplicaJon	
       • USA	
  (9%	
  of	
  sales):	
  declining	
  market	
  
                      	
  
                     • Changing	
  consumer	
  needs	
  due	
  to	
  growing	
  obesity	
  
                      	
  

                        How	
  can	
  H&M	
  ensure	
  for	
  sustainable	
  growth	
  in	
  
   QuesJon	
  	
  
                          their	
  stagna5ng/	
  declining	
  key	
  markets?	
  

                     • Exploit	
  opportuniJes	
  within	
  new	
  segments:	
  
                      	
  
                           •  Introduce	
  “plus-­‐size”	
  product	
  line	
  for	
  men,	
  
                              women	
  and	
  children	
  
    Answer	
  	
  
                           •  Expected	
  yearly	
  sales	
  of	
  $63M	
  and	
  sales	
  
                              growth	
  of	
  0.5%	
  
                     • Ensure	
  success	
  through	
  improved	
  HR	
  funcJon	
  
                      	
  
H&M	
  should	
  focus	
  on	
  a	
  new	
  recruiJng	
  strategy	
  and	
  a	
  
line	
  extension	
  for	
  achieving	
  growth	
  targets	
  
                                  Market	
                  Por;olio	
                Recrui@ng	
             Line	
  extension	
  
                                 expansion	
               expansion	
                 strategy	
  
 PotenJal	
  
 revenue	
  
 Demand	
  
 High	
  costs	
  of	
  
 implementaJon	
  
 High	
  risks	
  
                                                                                                                        High	
     Low	
  



  Choice	
  of	
  strategies	
  with	
  lowest	
  risk,	
  lowest	
  costs,	
  and	
  high	
  expected	
  returns	
  

-­‐  Current	
  market	
  expansion	
  strategy	
  is	
  sufficient	
  
-­‐  Porfolio	
  expansion	
  has	
  proven	
  to	
  be	
  too	
  costly	
  and	
  risky	
  in	
  recent	
  years	
  
-­‐  H&M	
  is	
  adding	
  complexity	
  to	
  corporaJon	
  due	
  to	
  internaJonalizaJon	
  
-­‐  Huge	
  market	
  potenJal	
  in	
  “plus	
  size”	
  market	
  
H&M	
  can	
  uJlize	
  their	
  core	
  competencies	
  to	
  exploit	
  the	
  
                plus-­‐size	
  trend	
  	
  
                                                                                                                                                                                 H&M's	
  Core	
  
                Market	
  share	
  by	
  region	
  	
                                                         Plus-­‐size	
  trend	
  	
  
                                                                                                                                                                                Competences	
  
                 Americas	
                     Western	
  Europe	
                                             Apparel	
               Plus-­‐size	
  
                 Asia	
  Pacific	
  	
           Middle	
  East	
  &	
  Africa	
  	
  
                                                                                        %	
  Total	
  Growth	
  	
  
                 Eastern	
  Europe	
  

        %	
  
                                                                                                                                                                         #   Fashion	
  forward	
  	
  

                                                                                                                                                                         #   Affordable	
  prices	
  	
  

                                                                                                                                                                         #   Western	
  core	
  market	
  	
  

                                                                                                                                                                         #   Can	
  meet	
  the	
  Plus-­‐size	
  
                                                                                                        Women	
                    Men	
                  Children	
  
                                                                                                                                                                              demand	
  	
  
                                          2010E	
                                                                      2005	
  -­‐	
  2010	
  

         • 	
  Asia	
  Pacific,	
  MEA	
  and	
  Eastern	
                                         • 	
  Key	
  trend	
  in	
  Americas	
  and	
  
           Europe	
  are	
  H&M's	
  growth	
                                                       Western	
  Europe:	
  Plus-­‐size	
  
           markets	
  	
                                                                            demand	
  increase	
  
         • 	
  H&M	
  faces	
  declines	
  in	
                                                   • 	
  Customer	
  needs	
  not	
  saJsfied:	
  
           Americas	
  and	
  Western	
  Europe	
  	
                                               Fashionable	
  low-­‐priced	
  clothing	
  
Source:	
  	
  Report	
  linker,	
  Euromonitor,	
  Package	
  Facts	
  	
  
With	
  the	
  implementaJon	
  of	
  the	
  line	
  extensions	
  
H&M	
  can	
  reap	
  higher	
  margins	
  in	
  core	
  markets	
  
                                      MEN	
                          WOMEN	
                                CHILDREN	
  
                                    Big	
  &	
  Tall	
            Big	
  is	
  Beau@ful	
                   Bumblebee	
  
    Target	
  Group	
      • Plus	
  size	
  and	
  tall	
  
                            	
                                  • Plus	
  size	
  
                                                                 	
                                  • Plus	
  size	
  
                                                                                                      	
  
    Demographics	
         • Age:	
  20	
  -­‐	
  45	
  
                            	
                                  • Age:	
  20	
  -­‐	
  45	
  
                                                                 	
                                  •  ge:	
  10	
  -­‐	
  15	
  
                                                                                                      A

    PromoJon	
             Spokesperson:	
  	
                  Spokesperson:	
  style	
             Spokesperson:	
  teen	
  
                           sports	
  focus	
                    icon	
  focus,	
  e.g.	
  Beth	
     star	
  focus,	
  e.g.	
  Hillary	
  
                                                                Dimo	
                               Duff	
  




    Product	
                      New	
  collec5on	
  based	
  on	
  H&M	
  LOGG	
  
                                   Full	
  range	
  (50	
  items)	
  
                           	
  	
  Fashionable	
  

    Price	
                	
  10%	
  above	
  H&M	
  price	
  
                           	
  Below	
  compe5tor’s	
  “plus-­‐size”	
  price	
  

    Sales	
  Channel	
     	
  Internet	
  sales	
  
                           Catalogue	
  sales	
  
Expanding	
  the	
  plus-­‐size	
  line	
  will	
  lead	
  to	
  posiJve	
  
 revenue	
  streams	
  
Western	
  Europe	
  popula@on	
                                                       Overweight/obese	
  %	
  in	
  WE	
                                                                       H&M’s	
  current	
  market	
  share	
  
                                                                                                                                                                                                                                         2,3%	
   1%	
  
                                                                                                                                                                                                                                                                            0,5%	
  


                                                                                                                                                                                                                                                                               Best	
  case	
  (current)	
  

                                                                                                                                                                                                                                                                               Most	
  likely	
  

                                                                                                                                                                                                                                                                               Worst	
  case	
  




                                       397,475,574	
  ppl	
                                                                               93,009,284	
  ppl	
  



                                  Best	
  case	
                                                                       Most	
  likely	
                                                                                          Worst	
  case	
  

  Es#mates	
  pr.	
  year,	
  in	
  tsd.	
  USD.	
  	
                                  Es#mates	
  pr.	
  year,	
  in	
  tsd.	
  USD.	
  	
                                                      Es#mates	
  pr.	
  year,	
  in	
  tsd.	
  USD.	
  	
  
  Market	
  share	
  (2,3%)	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
     2,139	
       Market	
  share	
  (1%)	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
   930	
         Market	
  share	
  	
  (0,5%)	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  93	
  
  Projected	
  revenue	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
      63,430	
      Projected	
  revenue	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                          27,578	
      Projected	
  revenue	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                       2,757	
  
  Projected	
  costs*	
                                                   31,715	
      Projected	
  costs	
                                                                        13,789	
      Projected	
  costs	
                                                                     1,378	
  

  Profit	
                               	
                                31,715	
      Profit	
                                 	
                                       13,789	
                 Profit	
                                 	
                                       1,378	
  

         *	
  EsJmated	
  to	
  50	
  %	
  of	
  revenue	
                                                                                                                                                                                                                              ©	
  2011	
  Deloime	
  
Aqer	
  exploiJng	
  Western	
  markets,	
  emerging	
  
            economies	
  offer	
  growth	
  potenJal	
  	
  




                                                                                                                                      • In	
  China	
  obesity	
  
                                                                                                                                        rates	
  are	
  25	
  %	
  
                                                                                                                                        and	
  growing	
  




                                                    • 	
  In	
  Brazil	
  48	
  %	
  of	
  all	
  women	
  and	
  50	
  %	
  of	
  
                                                       all	
  men	
  are	
  overweight	
  




Source:	
  World	
  Health	
  OrganizaJon	
  	
  
To	
  overcome	
  the	
  added	
  complexity	
  of	
  the	
  line	
  
extensions,	
  new	
  HR	
  pracJces	
  need	
  to	
  be	
  set	
  up	
  
                                                •  SecJon	
  for	
  thesis	
  and	
  project	
  
                                                   wriJng	
  	
  
                                                •  PotenJal	
  research	
  topics	
  	
  
                         Student	
  zone	
      •  Download	
  center	
  for	
  H&M	
  
                                                   documents	
  	
  
                                                •  Network	
  Expansion	
  	
  
                                                •  Coca	
  Cola	
  benchmark	
  	
  



                                                •  The	
  right	
  people	
  for	
  the	
  right	
  
                                                   job	
  
                                                •  Academics	
  with	
  theorecJcal	
  
                           Graduate	
              management	
  knowledge	
  
                           Program	
            •  InternaJonal	
  rotaJon	
  	
  
                                                •  Vestas	
  benchmark	
  	
  
The	
  risks	
  that	
  could	
  occur	
  with	
  the	
  strategy	
  
implementaJon	
  can	
  easily	
  be	
  overcome	
  


    Possible	
  risks	
                                                                                                                      Level	
  of	
  risk	
  

	
  Deteriora@ng	
  brand	
     Risk	
  of	
  diluJng	
  H&M’s	
  core	
  segment.	
  Can	
  be	
  avoided	
  through	
  
          image	
               e.g.	
  online	
  channels.	
  	
  

                                If	
  the	
  launch	
  is	
  proven	
  unsuccessful,	
  H&M	
  will	
  not	
  incur	
  large	
  
      Sunk	
  costs	
           sunk	
  costs	
  due	
  to	
  minimal	
  fixed	
  costs.	
  	
  

                                Many	
  established	
  clothing	
  lines	
  within	
  these	
  categories	
  will	
  
 Heavy	
  compe@@on	
           make	
  it	
  harder	
  for	
  H&M	
  to	
  get	
  a	
  strong	
  foothold	
  in	
  the	
  market.	
  	
  

                                Risk	
  of	
  missing	
  opportuniJes	
  in	
  other	
  markets.	
  Can	
  be	
  
 Opportunity	
  costs	
         overcome	
  if	
  H&M	
  conJnues	
  their	
  current	
  market	
  strategy,	
  
Within	
  a	
  four	
  year	
  Jme	
  horizon	
  H&M	
  can	
  roll	
  out	
  their	
  
new	
  strategies	
  internaJonally	
  
   Ac@vity	
                                  2011	
     2012	
     2013	
     2014	
  

   Product	
  line	
  extension	
  	
  

   New	
  	
  style	
  development	
  	
  

   Spokesperson	
  search	
  	
  

   Online	
  Launch	
  	
  and	
  sales	
  

   Retail	
  Launch	
  and	
  sales	
  

   InternaJonal	
  Launch	
  	
  

   Human	
  Resource	
  Restructuring	
  

   Student	
  zone	
  	
  

   Network	
  expansion	
  	
  

   Graduate	
  Program	
  	
  

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Presentation by Larsson, Ögren, Troll and Jäger - Winners of Beat The Elite 2011

  • 1. Turning  a  Global  Epidemic  into  a   Business  Opportunity   Elin  Larsson,    Cand.  Merc.  IMM  |Max  Josef  Jäger,  Cand.  Merc.  IBS     Svenja  Troll,  Cand.  Merc.  IMM  |Hanna  Ögren,  Cand.  Merc.  AEF     COPENHAGEN  BUSINESS  SCHOOL    
  • 2. ExploiJng  the  “Plus-­‐Size”  segment  ensures  $63M  of   new  sales  in  otherwise  stagnaJng  markets   • Maintain  annual  sales  growth  target  of  10  to  15%     Challenge   • Keep  the  business  simple     • Western  Europe  (82%  of  sales):  stagnaJng  market     ComplicaJon   • USA  (9%  of  sales):  declining  market     • Changing  consumer  needs  due  to  growing  obesity     How  can  H&M  ensure  for  sustainable  growth  in   QuesJon     their  stagna5ng/  declining  key  markets?   • Exploit  opportuniJes  within  new  segments:     •  Introduce  “plus-­‐size”  product  line  for  men,   women  and  children   Answer     •  Expected  yearly  sales  of  $63M  and  sales   growth  of  0.5%   • Ensure  success  through  improved  HR  funcJon    
  • 3. H&M  should  focus  on  a  new  recruiJng  strategy  and  a   line  extension  for  achieving  growth  targets   Market   Por;olio   Recrui@ng   Line  extension   expansion   expansion   strategy   PotenJal   revenue   Demand   High  costs  of   implementaJon   High  risks   High   Low     Choice  of  strategies  with  lowest  risk,  lowest  costs,  and  high  expected  returns   -­‐  Current  market  expansion  strategy  is  sufficient   -­‐  Porfolio  expansion  has  proven  to  be  too  costly  and  risky  in  recent  years   -­‐  H&M  is  adding  complexity  to  corporaJon  due  to  internaJonalizaJon   -­‐  Huge  market  potenJal  in  “plus  size”  market  
  • 4. H&M  can  uJlize  their  core  competencies  to  exploit  the   plus-­‐size  trend     H&M's  Core   Market  share  by  region     Plus-­‐size  trend     Competences   Americas   Western  Europe   Apparel   Plus-­‐size   Asia  Pacific     Middle  East  &  Africa     %  Total  Growth     Eastern  Europe   %   # Fashion  forward     # Affordable  prices     # Western  core  market     # Can  meet  the  Plus-­‐size   Women   Men   Children   demand     2010E   2005  -­‐  2010   •   Asia  Pacific,  MEA  and  Eastern   •   Key  trend  in  Americas  and   Europe  are  H&M's  growth   Western  Europe:  Plus-­‐size   markets     demand  increase   •   H&M  faces  declines  in   •   Customer  needs  not  saJsfied:   Americas  and  Western  Europe     Fashionable  low-­‐priced  clothing   Source:    Report  linker,  Euromonitor,  Package  Facts    
  • 5. With  the  implementaJon  of  the  line  extensions   H&M  can  reap  higher  margins  in  core  markets   MEN   WOMEN   CHILDREN   Big  &  Tall   Big  is  Beau@ful   Bumblebee   Target  Group   • Plus  size  and  tall     • Plus  size     • Plus  size     Demographics   • Age:  20  -­‐  45     • Age:  20  -­‐  45     •  ge:  10  -­‐  15   A PromoJon   Spokesperson:     Spokesperson:  style   Spokesperson:  teen   sports  focus   icon  focus,  e.g.  Beth   star  focus,  e.g.  Hillary   Dimo   Duff   Product   New  collec5on  based  on  H&M  LOGG   Full  range  (50  items)      Fashionable   Price    10%  above  H&M  price    Below  compe5tor’s  “plus-­‐size”  price   Sales  Channel    Internet  sales   Catalogue  sales  
  • 6. Expanding  the  plus-­‐size  line  will  lead  to  posiJve   revenue  streams   Western  Europe  popula@on   Overweight/obese  %  in  WE   H&M’s  current  market  share   2,3%   1%   0,5%   Best  case  (current)   Most  likely   Worst  case   397,475,574  ppl   93,009,284  ppl   Best  case   Most  likely   Worst  case   Es#mates  pr.  year,  in  tsd.  USD.     Es#mates  pr.  year,  in  tsd.  USD.     Es#mates  pr.  year,  in  tsd.  USD.     Market  share  (2,3%)                       2,139   Market  share  (1%)                                   930   Market  share    (0,5%)                              93   Projected  revenue                         63,430   Projected  revenue                         27,578   Projected  revenue                         2,757   Projected  costs*   31,715   Projected  costs   13,789   Projected  costs   1,378   Profit     31,715   Profit     13,789   Profit     1,378   *  EsJmated  to  50  %  of  revenue   ©  2011  Deloime  
  • 7. Aqer  exploiJng  Western  markets,  emerging   economies  offer  growth  potenJal     • In  China  obesity   rates  are  25  %   and  growing   •   In  Brazil  48  %  of  all  women  and  50  %  of   all  men  are  overweight   Source:  World  Health  OrganizaJon    
  • 8. To  overcome  the  added  complexity  of  the  line   extensions,  new  HR  pracJces  need  to  be  set  up   •  SecJon  for  thesis  and  project   wriJng     •  PotenJal  research  topics     Student  zone   •  Download  center  for  H&M   documents     •  Network  Expansion     •  Coca  Cola  benchmark     •  The  right  people  for  the  right   job   •  Academics  with  theorecJcal   Graduate   management  knowledge   Program   •  InternaJonal  rotaJon     •  Vestas  benchmark    
  • 9. The  risks  that  could  occur  with  the  strategy   implementaJon  can  easily  be  overcome   Possible  risks   Level  of  risk    Deteriora@ng  brand   Risk  of  diluJng  H&M’s  core  segment.  Can  be  avoided  through   image   e.g.  online  channels.     If  the  launch  is  proven  unsuccessful,  H&M  will  not  incur  large   Sunk  costs   sunk  costs  due  to  minimal  fixed  costs.     Many  established  clothing  lines  within  these  categories  will   Heavy  compe@@on   make  it  harder  for  H&M  to  get  a  strong  foothold  in  the  market.     Risk  of  missing  opportuniJes  in  other  markets.  Can  be   Opportunity  costs   overcome  if  H&M  conJnues  their  current  market  strategy,  
  • 10. Within  a  four  year  Jme  horizon  H&M  can  roll  out  their   new  strategies  internaJonally   Ac@vity   2011   2012   2013   2014   Product  line  extension     New    style  development     Spokesperson  search     Online  Launch    and  sales   Retail  Launch  and  sales   InternaJonal  Launch     Human  Resource  Restructuring   Student  zone     Network  expansion     Graduate  Program