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COVID-19 Office Update:
Strategies for a Safe & Healthy Workplace
CBIZ Gibraltar Real Estate Services,Inc. | 2
We see four phases of design
implications over time.
Next Chapter
Short Term
12 weeks 6 months 1 year
Interventions Repositioning Planning
1
Interim
2
Midterm
3
Long Term
4
2 years
Portfolio
New NormalComfort ZoneBurn In
CBIZ Gibraltar Real Estate Services,Inc. | 3
Confidence
What is the confirmed expertise?
Fears
What are the biggest concerns?
Expectations
What is the action plan?
Performance
Am I productive?
Culture
Am I engaged?
Capability
Do I have the tools?
According to PwC’s CFO Pulse survey
conducted March 25, 2020, 60% of CFOs
expect productivity loss due to the lack of
remote work capabilities.
Can all-remote company meetups substitute
for the casual office run-in?
Some employees may feel more productive
working from home, but is this model
sustainable?
The risk of exposure seems to be the largest
concern around going back to work so far.
The timing of when we go back to work will be
decided on by state and local governments. In
this time, companies are planning on how to
ramp back up when we return.
Developing a new standard with expertise
gathered from reputable institutions will be
critical in making employees feel safe.
Benchmarking Employee Demand
for Office Space
CBIZ Gibraltar Real Estate Services,Inc. | 4
Longer Term Workplace InterventionsShorter Term Workplace Interventions
Enhance Refresh Zones
Create ancillary cleansing stations throughout a plan to
incentivize cleaner habits
Increase Virtual Opportunities
Add technology to supplant large group meetings and
allow for connectivity with WFH population
3 4 Rethink Food Service
Limit the amount of self-serve areas in cafes and add
drop-off zones for delivery food
10Convert Coffee Bars to Service
Convert beverage bars to service bars to increase
cleanliness
9
Use Remote Check-In
On smart device such as personal phone, QR code or
voice activated kiosk
Install Seamless Hardware
Implement key card or device recognizability on doors
throughout space
1 2
Streamline Surfacing
Create more strategic work surface versus generous
work surface
8
Population Management
Implement work shifts and flexible work policies to
control population flows
7
Reduce Density in Work Zones
Create more space between individual work spaces using
new furniture solutions or updated plans
Implement Accessibility Management
Add package drop-off locations to control guest inflow to
your space
5 6 Reduce Density in Shared Spaces
Create more space between groups and individuals
working in shared spaces using navigation plans
11 Monitor Air Filtration
Work with building management to improve air circulation
quality
12
CBIZ Gibraltar Real Estate Services,Inc. | 5
Day 1 Planning Interventions
Interim Plan Implementation
Utilize existing furniture and maintain social distancing by not populating certain work areas
Reduce density
in work zones
Enhance
refresh zones
Increase virtual
opportunities
Add remote check-in
technology
Streamline
surfacing
Install seamless
hardware
Service café
areas
Rethink food
service
Reduce density in
shared spaces
Monitor air
filtration
4 2
1
511
3
8
10
12
9
CBIZ Gibraltar Real Estate Services,Inc. | 6
Reduce density
in work zones
Enhance
refresh zones
Increase virtual
opportunities
Add remote check-in
technology
Streamline
surfacing
Install seamless
hardware
Service café
areas
Rethink food
service
Reduce density in
shared spaces
Monitor air
filtration
4 2
1
511
3
8
10
12
9
Day 2 Planning Interventions
Future Plan
Reconfigure furniture in open areas to provide long-term social distancing solutions
CBIZ Gibraltar Real Estate Services,Inc. | 7
20% 20%
50% shift in user
demand for on-site population
50% shift
in collaborative seat demand
15%
Workplace
Accessibility
fewer client meetings in
person lessens the need for
collaborative seats
15%
Population
Management
creating work shifts reduces
the number of people in the
office at a given time
15%
Structured
Collaboration
more programmed
gatherings will require
fewer meeting seats
Virtual
Connectivity
some employees may
continue to work from
home indefinitely
15%
Organizational
Compression
economic conditions are
driving headcount changes
or reductions
Virtual
Participation
employees working
from home will collaborate
without needing a seat
On-Site Population Strategy Planning
A Calibrated Formula to Determine Potential Future Demand
CBIZ Gibraltar Real Estate Services,Inc. | 8
Example Social Distancing Plan
CBIZ Gibraltar Real Estate Services,Inc. | 9
6ft
6ft
6ft
6ft
6ft
Square Footage Change Scenario Analysis
Illustrative Example Metric
Average SF per person pre-COVID (square feet) 180
Total Onsite Headcount (number of people) 300
Total SF needed pre-COVID (square feet) 54,000
Change in User Demand for Onsite Population (%) -25%
Additional SF per person required (square feet) 25
Total SF needed post-covid (square feet) 46,125
Total Square Footage Change (%) -14.6%
### -10% -15% -20% -25% -30% -35% -40% -45% -50%
10 -5% -10% -16% -21% -26% -31% -37% -42% -47%
20 0% -6% -11% -17% -22% -28% -33% -39% -44%
30 5% -1% -7% -13% -18% -24% -30% -36% -42%
40 10% 4% -2% -8% -14% -21% -27% -33% -39%
50 15% 9% 2% -4% -11% -17% -23% -30% -36%
60 20% 13% 7% 0% -7% -13% -20% -27% -33%
70 25% 18% 11% 4% -3% -10% -17% -24% -31%
80 30% 23% 16% 8% 1% -6% -13% -21% -28%
90 35% 28% 20% 13% 5% -3% -10% -18% -25%
100 40% 32% 24% 17% 9% 1% -7% -14% -22%
Change in User Demand for Onsite Population (% change)
Square Footage Percentage Change Scenario Analysis
Additional SF
per person
required
(square feet)
How might a shift in user demand for onsite population
coexist with physical distancing guidelines?
Physical Distancing Strategy
Spatial Relationship for 40 SF Radius Per Person
CBIZ Gibraltar Real Estate Services,Inc. | 10
SOCIAL DISTANCING AIDES
	 COST	 LEAD TIME
Temporary Floor & Wall Signage	 $1.00/SF	 1 Weeks
Convey the new social policies of your office on walls and floors.
Branded Floor & Wall Signage	 $3.50/SF	 4 Weeks
Communicate your new social policies with branded graphics.
Plexiglass Screens at Workstations	 $250/EA	 2 Weeks
Create physical separation with clear dividers.
Convert Conference Room to Workstation	 $1050/EA	 2 Weeks
Reduce seating density. Add power and data to a meeting room seat.
Add Satellite Pantry	 $24,000	 6 Weeks
Reduce café crowding by adding secondary pantry.
Hand Sanitizer Station/Wall Mount	 $.25/SF	 4 Weeks
Add hand sanitizer coverage for your full headcount.
Surface Wipe Station/Wall Mount	 $.25/SF	 4 Weeks
Add surface wipe coverage for your full headcount.
TOUCHLESS INITIATIVES
Install Automatic Door Operator	 $9,500	 10 Weeks
Retrofit your office entry for touchless entry.
Install Manual Hands-Free Door Opener	 $250/EA	 2 Weeks
Install foot-operated handles for swing doors.
Retrofit Toilet with Touchfree Flush Valve	 $800/EA	 2 Weeks
Add touchless operation to a restroom fixture.
Retrofit Bathroom with Touchless Fixtures	 $4500/EA	 2 Weeks
Add touchless operation to all fixtures in restroom.
Thermal Camera Body Temp System	 $23,500	 2 Weeks
Thermal imaging system that provides touchless fever checks,
including receptionist training.
COVID-19 Office Upgrades: Construction Pricing*
*information provided courtesy of BIG Construction
CBIZ Gibraltar Real Estate Services,Inc. | 11
CLEANING OPTIONS
	 COST	 LEAD TIME
Comprehensive Full Office Clean	 $0.18/SF	 1 Weeks
Comprehensive office clean of all vertical and horizontal surfaces.
Clean High-Touch Areas Only	 $0.10/SF	 1 Weeks
Clean with focus on high-traffic surfaces, handles, etc.
Keyboards, Mice, Work Surfaces	 $0.20/SF	 1 Weeks
Clean with focus on work-surface items.
Carpet Clean	 $0.20/SF	 1 Weeks
Steam clean carpets.
Clean Doors, Glass & Hardware	 $0.10/SF	 1 Weeks
Clean of doors, glass and door handles/hardware.
Clean HVAC Diffusers &	 $0.30/SF	 1 Weeks
Exposed Ductwork
Clean all air diffusers and exposed ductwork.
Deep Clean Common Area (Café/Training)	 $2000/EA	 1 Weeks
Deep clean high-traffic areas.
Professional Biological Cleaning	 $4.25/SF	 1 Weeks
Certified biological cleaning when extra precaution is needed.
ANTIMICROBIAL SURFACES
Antimicrobial Countertops	 $800/LF	 6 Weeks
Replace countertop with antimicrobial equivalent.
Antimicrobial Wall Paint	 $3/SF	 2 Weeks
Repaint walls same color with antimicrobial paint.
Antimicrobial UV Undercabinet Lights	 $3000/Pantry	 5 Weeks
Add UV lights to passively sanitize countertops.
Antimicrobial In Ceiling Light Fixture	 $2000/EA	 5 Weeks
Add ceiling UV light to passively sanitize surfaces.
Antimicrobial Door Hardware Retrofit	 $1,050/EA	 6 Weeks
Replace door hardware with antimicrobial equivalent.
AIR CLEANING SOLUTIONS
	 COST	 LEAD TIME
In Ceiling UV & HEPA Air Cleaner	 $19,500	 4 Weeks	
Filter and kill airborne virus without modifying HVAC system.
Convert Meeting Room to Negative Air	 $8500	 2 Weeks
Remove air from circulation in a high-traffic room.
Install In Duct Ionizers	 $20,000	 2 Weeks
Install air ionizers in ductwork to reduce virus lifetime.
HEPA Fan Filter Unit	 $3500/Area	 3 Weeks
Add HEPA filtration without resizing equipment or ductwork.
HEPA Filter Rack w/ Booster Fan in	 $50,000/Floor	 6 Weeks
Medium Pressure Loop
Add HEPA filtration to an entire floor.
ACCOMMODATING REMOTE MEETINGS
Add TV, Power, Data & Zoom Camera	 $3500/EA	 2 Weeks
in Meeting/Phone Room
Accommodate increased virtual meeting traffic.
Add Professional-Grade Video	 $19500/EA	 4 Weeks
Conferencing to Meeting Room
Accommodate increased virtual presentations and board meetings.
Upgrade Acoustics for Video	 $6500/EA	 6 Weeks
in Typical Meeting Room
Reduce echos and poor sound quality in small rooms.
CBIZ Gibraltar Real Estate Services,Inc. | 12
CBIZ Gibraltar Real Estate Services, LLC
225 West Wacker Drive
Suite 2500
Chicago, IL 60606
www.cbizgibraltar.com

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COVID-19 Office Update: Strategies for a Safe & Healthy Workplace

  • 1. COVID-19 Office Update: Strategies for a Safe & Healthy Workplace
  • 2. CBIZ Gibraltar Real Estate Services,Inc. | 2 We see four phases of design implications over time. Next Chapter Short Term 12 weeks 6 months 1 year Interventions Repositioning Planning 1 Interim 2 Midterm 3 Long Term 4 2 years Portfolio New NormalComfort ZoneBurn In
  • 3. CBIZ Gibraltar Real Estate Services,Inc. | 3 Confidence What is the confirmed expertise? Fears What are the biggest concerns? Expectations What is the action plan? Performance Am I productive? Culture Am I engaged? Capability Do I have the tools? According to PwC’s CFO Pulse survey conducted March 25, 2020, 60% of CFOs expect productivity loss due to the lack of remote work capabilities. Can all-remote company meetups substitute for the casual office run-in? Some employees may feel more productive working from home, but is this model sustainable? The risk of exposure seems to be the largest concern around going back to work so far. The timing of when we go back to work will be decided on by state and local governments. In this time, companies are planning on how to ramp back up when we return. Developing a new standard with expertise gathered from reputable institutions will be critical in making employees feel safe. Benchmarking Employee Demand for Office Space
  • 4. CBIZ Gibraltar Real Estate Services,Inc. | 4 Longer Term Workplace InterventionsShorter Term Workplace Interventions Enhance Refresh Zones Create ancillary cleansing stations throughout a plan to incentivize cleaner habits Increase Virtual Opportunities Add technology to supplant large group meetings and allow for connectivity with WFH population 3 4 Rethink Food Service Limit the amount of self-serve areas in cafes and add drop-off zones for delivery food 10Convert Coffee Bars to Service Convert beverage bars to service bars to increase cleanliness 9 Use Remote Check-In On smart device such as personal phone, QR code or voice activated kiosk Install Seamless Hardware Implement key card or device recognizability on doors throughout space 1 2 Streamline Surfacing Create more strategic work surface versus generous work surface 8 Population Management Implement work shifts and flexible work policies to control population flows 7 Reduce Density in Work Zones Create more space between individual work spaces using new furniture solutions or updated plans Implement Accessibility Management Add package drop-off locations to control guest inflow to your space 5 6 Reduce Density in Shared Spaces Create more space between groups and individuals working in shared spaces using navigation plans 11 Monitor Air Filtration Work with building management to improve air circulation quality 12
  • 5. CBIZ Gibraltar Real Estate Services,Inc. | 5 Day 1 Planning Interventions Interim Plan Implementation Utilize existing furniture and maintain social distancing by not populating certain work areas Reduce density in work zones Enhance refresh zones Increase virtual opportunities Add remote check-in technology Streamline surfacing Install seamless hardware Service café areas Rethink food service Reduce density in shared spaces Monitor air filtration 4 2 1 511 3 8 10 12 9
  • 6. CBIZ Gibraltar Real Estate Services,Inc. | 6 Reduce density in work zones Enhance refresh zones Increase virtual opportunities Add remote check-in technology Streamline surfacing Install seamless hardware Service café areas Rethink food service Reduce density in shared spaces Monitor air filtration 4 2 1 511 3 8 10 12 9 Day 2 Planning Interventions Future Plan Reconfigure furniture in open areas to provide long-term social distancing solutions
  • 7. CBIZ Gibraltar Real Estate Services,Inc. | 7 20% 20% 50% shift in user demand for on-site population 50% shift in collaborative seat demand 15% Workplace Accessibility fewer client meetings in person lessens the need for collaborative seats 15% Population Management creating work shifts reduces the number of people in the office at a given time 15% Structured Collaboration more programmed gatherings will require fewer meeting seats Virtual Connectivity some employees may continue to work from home indefinitely 15% Organizational Compression economic conditions are driving headcount changes or reductions Virtual Participation employees working from home will collaborate without needing a seat On-Site Population Strategy Planning A Calibrated Formula to Determine Potential Future Demand
  • 8. CBIZ Gibraltar Real Estate Services,Inc. | 8 Example Social Distancing Plan
  • 9. CBIZ Gibraltar Real Estate Services,Inc. | 9 6ft 6ft 6ft 6ft 6ft Square Footage Change Scenario Analysis Illustrative Example Metric Average SF per person pre-COVID (square feet) 180 Total Onsite Headcount (number of people) 300 Total SF needed pre-COVID (square feet) 54,000 Change in User Demand for Onsite Population (%) -25% Additional SF per person required (square feet) 25 Total SF needed post-covid (square feet) 46,125 Total Square Footage Change (%) -14.6% ### -10% -15% -20% -25% -30% -35% -40% -45% -50% 10 -5% -10% -16% -21% -26% -31% -37% -42% -47% 20 0% -6% -11% -17% -22% -28% -33% -39% -44% 30 5% -1% -7% -13% -18% -24% -30% -36% -42% 40 10% 4% -2% -8% -14% -21% -27% -33% -39% 50 15% 9% 2% -4% -11% -17% -23% -30% -36% 60 20% 13% 7% 0% -7% -13% -20% -27% -33% 70 25% 18% 11% 4% -3% -10% -17% -24% -31% 80 30% 23% 16% 8% 1% -6% -13% -21% -28% 90 35% 28% 20% 13% 5% -3% -10% -18% -25% 100 40% 32% 24% 17% 9% 1% -7% -14% -22% Change in User Demand for Onsite Population (% change) Square Footage Percentage Change Scenario Analysis Additional SF per person required (square feet) How might a shift in user demand for onsite population coexist with physical distancing guidelines? Physical Distancing Strategy Spatial Relationship for 40 SF Radius Per Person
  • 10. CBIZ Gibraltar Real Estate Services,Inc. | 10 SOCIAL DISTANCING AIDES COST LEAD TIME Temporary Floor & Wall Signage $1.00/SF 1 Weeks Convey the new social policies of your office on walls and floors. Branded Floor & Wall Signage $3.50/SF 4 Weeks Communicate your new social policies with branded graphics. Plexiglass Screens at Workstations $250/EA 2 Weeks Create physical separation with clear dividers. Convert Conference Room to Workstation $1050/EA 2 Weeks Reduce seating density. Add power and data to a meeting room seat. Add Satellite Pantry $24,000 6 Weeks Reduce café crowding by adding secondary pantry. Hand Sanitizer Station/Wall Mount $.25/SF 4 Weeks Add hand sanitizer coverage for your full headcount. Surface Wipe Station/Wall Mount $.25/SF 4 Weeks Add surface wipe coverage for your full headcount. TOUCHLESS INITIATIVES Install Automatic Door Operator $9,500 10 Weeks Retrofit your office entry for touchless entry. Install Manual Hands-Free Door Opener $250/EA 2 Weeks Install foot-operated handles for swing doors. Retrofit Toilet with Touchfree Flush Valve $800/EA 2 Weeks Add touchless operation to a restroom fixture. Retrofit Bathroom with Touchless Fixtures $4500/EA 2 Weeks Add touchless operation to all fixtures in restroom. Thermal Camera Body Temp System $23,500 2 Weeks Thermal imaging system that provides touchless fever checks, including receptionist training. COVID-19 Office Upgrades: Construction Pricing* *information provided courtesy of BIG Construction
  • 11. CBIZ Gibraltar Real Estate Services,Inc. | 11 CLEANING OPTIONS COST LEAD TIME Comprehensive Full Office Clean $0.18/SF 1 Weeks Comprehensive office clean of all vertical and horizontal surfaces. Clean High-Touch Areas Only $0.10/SF 1 Weeks Clean with focus on high-traffic surfaces, handles, etc. Keyboards, Mice, Work Surfaces $0.20/SF 1 Weeks Clean with focus on work-surface items. Carpet Clean $0.20/SF 1 Weeks Steam clean carpets. Clean Doors, Glass & Hardware $0.10/SF 1 Weeks Clean of doors, glass and door handles/hardware. Clean HVAC Diffusers & $0.30/SF 1 Weeks Exposed Ductwork Clean all air diffusers and exposed ductwork. Deep Clean Common Area (Café/Training) $2000/EA 1 Weeks Deep clean high-traffic areas. Professional Biological Cleaning $4.25/SF 1 Weeks Certified biological cleaning when extra precaution is needed. ANTIMICROBIAL SURFACES Antimicrobial Countertops $800/LF 6 Weeks Replace countertop with antimicrobial equivalent. Antimicrobial Wall Paint $3/SF 2 Weeks Repaint walls same color with antimicrobial paint. Antimicrobial UV Undercabinet Lights $3000/Pantry 5 Weeks Add UV lights to passively sanitize countertops. Antimicrobial In Ceiling Light Fixture $2000/EA 5 Weeks Add ceiling UV light to passively sanitize surfaces. Antimicrobial Door Hardware Retrofit $1,050/EA 6 Weeks Replace door hardware with antimicrobial equivalent.
  • 12. AIR CLEANING SOLUTIONS COST LEAD TIME In Ceiling UV & HEPA Air Cleaner $19,500 4 Weeks Filter and kill airborne virus without modifying HVAC system. Convert Meeting Room to Negative Air $8500 2 Weeks Remove air from circulation in a high-traffic room. Install In Duct Ionizers $20,000 2 Weeks Install air ionizers in ductwork to reduce virus lifetime. HEPA Fan Filter Unit $3500/Area 3 Weeks Add HEPA filtration without resizing equipment or ductwork. HEPA Filter Rack w/ Booster Fan in $50,000/Floor 6 Weeks Medium Pressure Loop Add HEPA filtration to an entire floor. ACCOMMODATING REMOTE MEETINGS Add TV, Power, Data & Zoom Camera $3500/EA 2 Weeks in Meeting/Phone Room Accommodate increased virtual meeting traffic. Add Professional-Grade Video $19500/EA 4 Weeks Conferencing to Meeting Room Accommodate increased virtual presentations and board meetings. Upgrade Acoustics for Video $6500/EA 6 Weeks in Typical Meeting Room Reduce echos and poor sound quality in small rooms. CBIZ Gibraltar Real Estate Services,Inc. | 12
  • 13. CBIZ Gibraltar Real Estate Services, LLC 225 West Wacker Drive Suite 2500 Chicago, IL 60606 www.cbizgibraltar.com