The role of servers in your organization has changed substantially—with their uses, requirements and complexity all increasing dramatically in recent years. Many of the traditional server monitoring software, tools and techniques that worked in the past don’t suffice any more. This slide deck looks at some of the most pressing challenges administrators face in ensuring optimal server performance, and it offers insights into the tools and strategies required to address these demands. For more information on how CA Technologies can help, please visit: http://cainc.to/4wNOmB

1. You Need To Win In The Application Economy
SERVER MONITORING BATTLES

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In the application economy, your firm’s servers represent a vital cog in
the IT machine— on premise or in the cloud that increasingly represents
the core of business being transacted. Whether a server is used for EPR,
e-commerce or a mobile app, a performance degradation negatively
impacts user experience and downtime is unthinkable. Proactive server
monitoring is essential to ensuring associated business applications, and
the very business, are running smoothly.
If you’re responsible for the maintenance of these servers, your job is
tough, and seems to be getting more so with each day. This SlideShare
outlines these key challenges, and offers insights into techniques you can
use to overcome them.
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Servers Power Application
and Business Performance

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For today’s IT administrators, it often does seem true that no good deed
goes unpunished. Get one server cluster running smoothly, and you’ll be
asked to get another one running.
The platforms you deal with vary - Windows for one, Linux for the other
or even AWS for an application that runs on the cloud. You are expected
to ensure reliability across a growing number of dynamic,
heterogeneous environments.
Managing Dynamic,
Heterogeneous Server
Environments

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Your server monitoring software needs to provide comprehensive
coverage in terms of number of platforms supported and the depth of
information it collects, so that you don’t have to run around buying,
implementing and integrating more monitoring tools whenever there is
a new platform to support or new set of metrics to collect.
Provide Unified And
Comprehensive Coverage

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2
Rapidly launching new applications that provide differentiated customer
experiences is integral to success in the current times.
This means IT teams would need to be more agile in terms of application
rollouts. They cannot let their complex IT or server monitoring tools get
in the way.
Keeping Up With New
Application Deployment
Requests

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Leveraging out of the box templates and bulk configuration capabilities
would enable you to deploy and support systems across development,
test and production environments faster.
Leverage Unified, Rapid
Configuration Capabilities
that Speed Deployment

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3
Once an application is rolled out, brands cannot afford for a customer to
complain. Customers have too many options in pretty much every
market and they will switch in a snap.
This brings more pressure on IT teams to holistically monitor their end
user’s experience by measuring server performance from a user’s
prospective.
Ensuring An Optimal
Customer Experience

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Your server monitoring strategy should not just stop at collecting and
reporting on server metrics only. You should actively measure end to
end transaction response times and run periodic synthetic transactions
to proactively get insights into an user’s experience and make the
required optimizations.
Synthetic Transaction and
Response Monitoring Provide
Insights into Actual User Experience

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Slow is the new down in the application economy. IT teams need to
proactively identify and resolve issues before internal or external user
experience is disrupted.
Proactively Resolving
Server Issues

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Your server monitoring software should be able to show you a
prioritized list of problems that represent server related situations
administrators should watch. It should also help you prioritize and focus
attention to immediate problems first.
Predictive and Actionable
Analytics Help You
Proactively Resolve Issues

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With a growing numbers of applications and supporting infrastructure
elements being managed by IT teams, their productivity is of outmost
importance. They cannot afford to waste time chasing false alarms or
spending too much time finding issues.
Managing IT Staff
Productivity And Fatigue

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Intelligent thresholds that take into account occasional spikes,
deviations and maintenance considerations, ensure the team is focused
on the right issues and helps reduce false alerts and team fatigue.
Intelligent Alerting
Improves Focus and
Reduces Team Fatigue

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When your application goes down, every second counts. Users will only
tolerate that for a while. Servers are part of a complex ecosystem, one
that’s comprised of different applications, databases, network devices
and more. Typically delays occur because at times you are unable to
identify where the fault lies.
Gaining Service Level Insights
Into The Infrastructure

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You’ll need a single solution that can encompass all aspects of the
infrastructure and provide a cohesive view into the service levels being
received, and if performance issues or outages occur, provides a fast
and precise way of determining what the issue is and how to fix it.
Service-Centric Monitoring
Increases Visibility and
Reduces Mean Time to Repair

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Service- Centric Server Monitoring Software
CA Unified Infrastructure Management
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