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World®
’16
Cisco’s	Agile	Journey
Robbie	Rivera	- Agile	Coach	&	Practitioner	- Cisco	Systems
AMT40S
AGILE	MANAGEMENT
2 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
©	2016	CA.	All	rights	reserved.	All	trademarks	referenced	herein	belong	to	their	respective	companies.
The	content	provided	in	this CA	World	2016	presentation	is	intended	for	informational	purposes	only	and	does	not	form	any	type	
of	warranty. The information	provided	by	a	CA	partner	and/or	CA	customer	has	not	been	reviewed	for	accuracy	by	CA.	
For	Informational	Purposes	Only	
Terms	of	this	Presentation
3 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Abstract
How	do	you	transform	an	enterprise	like	Cisco	Systems,	with	70,000+	employees,	hundreds	of	
application	and	system	development	teams	and	thousands	of	applications?	How	do	you	make	a	
company	like	that	more	Lean	and	Agile?	In	order	to	maintain	its	market	leadership	and	continue	
to	innovate	and	attract	the	best	talent,	Cisco	knows	it	needs	to	become	a	learning	organization	
and	better	adapt	to	change.	
Robbie	Rivera,	an	Agile	Coach	and	Practitioner	at	Cisco	Systems	shared	his	Agile	Transformation	
Journey.	Robbie	will	share	how	Cisco	uses	CA	Project	&	Portfolio	Management	and	CA	Agile	
Central	with	Agile	best	practices,	such	as	managing	and	prioritizing	the	enterprise	portfolio	and	
enabling	Agile	teams	with	Scrum,	Kanban	or	SAFe©
.
Robbie	
Rivera
Cisco	Systems
Agile	Coach	&	
Practitioner
4 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Purpose:	Informational
Share	my	experiences	as	an	Agile	Coach	&	Practitioner	in	Cisco	IT,	
specifically	where	and	how	we	used	CA	Agile	Central	during	Cisco’s	Agile	
Transformation	Journey
5 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Agenda
INTRODUCTION
SETTING	CONTEXT
EXECUTION	&	DIGITIZATION
LEARNINGS	&	SUCCESS	FACTORS
QUESTIONS
1
2
3
4
5
6 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Setting	Context
7 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Introduction
Robbie	is	an	Agile	Coach	and	Practitioner	with	the	Cisco	IT	team.	He	has	led	Cisco	global	teams	
for	the	past	17yrs	developing	platforms,	web-based	and	mobile	applications	using	both	Agile	&	
Waterfall	methodologies.		Starting	in	Mar	2015,	Robbie	was	the	Agile	Coach	for	Cisco	IT’s	
Continuous	Delivery	initiative	with	the	mission	to	transform	Cisco	IT	to	adopt	a	more	agile	&	
adaptive	mindset.
Robbie	led	the	Agile	Coaching	&	Training	track	and	developed	the	strategies	and	execution,	
including	the	design	of	CA	Agile	Central	and	CA	Project	&	Portfolio	Management	to	enable	Agile	
practices	and	digitize	program/project	workflows	to	faster	business	outcomes.
Robbie	has	a	Computer	Science	degree	from	George	Mason	University,	masters	in	Project	
Management	from	PMI/George	Washington	University.		His	Industry	certifications	includes:	SAFe	
Program	Consultant	(SPC),	Certified	Scrum	Professional	(CSP),	Certified	Scrum	Master	(CSM),	
Certified	Product	Owner	(CPO)	and	PMI-Agile	Certified	Practitioner	(PMI-ACP).
Robbie	likes	to	play	tennis,	golf	and	coaches	recreational	youth	basketball.
Robbie	
Rivera
Cisco	Systems
Agile	Coach	&	
Practitioner
8 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
9 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Continuous	Delivery	Transformation
Transform	the	Process	of	Delivering	IT		Services
Improve Software
Quality & Security
Optimize
Cost-of-Delivery
§ Testing	Automation
§ Embed	SMEs
§ Fail	Fast	/	Recover
§ Dedicated	Teams
§ Adaptive	Infrastructure
§ Self-Service	Tools
§ Small	&	Mighty	Teams
§ Active	Stakeholders
§ Iterative	Approach
Culture Mindset PerceptionChange the of IT
Accelerate
Time-to-Capability
10 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Pulse	Check
How many are about to start or just started their agile journey?
How many are well under way in their agile journey?
How many practice or plan to do Scrum or Kanban or Scrumban?
How many practice or plan to do Scaled Agile Framework©?
11 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
• Tools for Fast
Development
• Always Available
Environment
• Adaptable and
Scalable
• Agile
Methodology
• Digitization &
Automated
Testing
• Continuous
Delivery
People
Proce
ssPlatform
Evolving Cisco for the future
Continuous
Delivery
• Skills Evolution
• Invest in
People
• Engaged
Workforce
12 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Execution	&	Digitization
13 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Integrated	
Roadmaps
Portfolio
Managers
Define	
Outcomes
Formulate	
Strategies
Vision
Business	Objectives
Strategic	Priorities
Business
Sponsors
Product	and	
Service	Owners
Requirements	Management
Product	Owner
Rapid	Prototypes,	UX	
Visualization
Scrum	Team
Business Process	
Design	&	Analysis
Prioritize
Investments
Plan	Capabilities Explore	
Solutions
Deliver	
Outcomes
Architects
Business	Value	Realization
Investment
Commit
Platform:		Optimization,	Digitization	&	Automation
14 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Platform:	Software	Development	as	a	Service
Plan Develop Automated
Testing
Continuous
Build
Deploy &
Release
Adapt & Scale
TBD
Prioritized Sprint
Product
Owner
Scrum
Master
Developers
Source Code Management Application
Snapshot
Release Control
Gates
Development
Staging
Production
Quality
Assurance
15 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Outcomes
CA	Agile	Central	Enables	Scrum	Teams
Agile Execution with Dashboards, Metrics & Reports
Powered by
Agile/Scrum
16 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
17 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Highlights:
• Q3FY16	Total	Releases:	403;	
Q4FY16	Total	Releases:	421
• Use	Q3FY16	and	Q4FY16	for	
baseline
• Total	Average	Target	is	25%	
improvement	by	end	of	FY17
48
38
31
29
51
51
48
41
0
20
40
60
80
100
120
140
Q3FY16 Q4FY16
Speed	to	Deploy
(avg days)
Waterfall
Iterative
Agile
Total	Avg
Speed	Outcomes
18 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Learnings &	Success	Factors
19 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	Agile	Central:	When	Most	Effective	&	More	Value	Add
Geographical	&	Time	Zone
Non-Dedicated	Team	Members
Interdependent	Teams
Scaled	Agile	Practitioners
ISO	Compliance
Scaled	Application	Development
Program	Management
20 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
• Self-Service
• Automated
• Digitized
• Integrated
• Build for Ops
• Business
Engagement
• Minimum Viable
Product
• Simple
• End to End
People
Proce
ssPlatform
Learnings: Key Success Factors
Continuous
Delivery
• Executive
Support
• Training
• Dedicated Team
• Communication
21 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Stay	connected	at	communities.ca.com
Thank	you.
22 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Agile	Management
For	more	information	on	Agile	Management,	please	visit:	
http://cainc.to/9Zed5W

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