The DISCOVER project aims to enhance the quality of life of both carers and cared for individuals by developing carers' digital and caring skills. The project involves partners from Greece, Spain, Holland, UK, and Ireland. Carers provide care for family, friends or neighbors and often experience issues like physical health problems, stress, anxiety and depression. Feedback from carers indicated the DISCOVER resources provided helpful new knowledge and many felt more supported in their caring roles and would recommend the program. Moving forward, DISCOVER seeks to work with other organizations while maintaining flexibility to tailor the program for each country.
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Enhancing carers and cared for peoples quality of life through developing carers’ digital and care - Waights
1. Enhancing carers' and cared for people's quality of
life through developing carers’ digital and caring
skills -The DISCOVER project
Dr Verina Waights,
The Open University
3. Family carers
Caring for family, friends
or neighbours
not defined by gender,
age, race, ethnicity, culture or
economic grouping
Long standing physical health
problems, stress, anxiety and
depression (Pinquart & Sorensen; 2003, Mencap 2013)
Likely to be financially less well off or living in poverty
Likely to be socially isolated due to caring role
9. Findings: knowledge and recommendations
0
20
40
60
80
100
more
supported
carer/care
worker
cared-for
person
employer
Carers (%)
Carers feel more supported/would recommend DISCOVER
Family
Employed
0
20
40
60
80
100
services websites computing
skills
technologies
for care
health
Carers (%)
Carers new knowledge
Family
Employed
10. Carer and Stakeholder views
The amount of information in the resources is impressive… I will definitely be
using it in my caring role Granddaughter carer, UK
All of these [topics] are good for beginners [new carers]… these will help to solve
problems as they arise. Older family carer, Netherlands
It is an amazing concept, bringing it [Services etc] all together
Carer outreach worker, UK
DISCOVER can improve caregivers’ skills and the quality of the services
Care manager, Spain
I have learned a great deal of new information [about] the condition of the
person I care for Caregiver, Greece
11. Findings -wellbeing
Statement
Over the last two weeks…
Carers who felt this
all or most of the
time
Carers who felt this
only some of the
time or never
Family
carers
Employed
carers
Family
carers
Employed
carers
I have felt cheerful and in good spirits
I have felt calm and relaxed
I have felt active and vigorous
I woke up feeling fresh and rested
My daily life has been filled with things that
interest me
44%
44%
39%
25%
35%
48%
43%
58%
26%
59%
26%
12%
13%
21%
17%
1%
8%
1%
1%
3%
12. Moving forward
DISCOVER
Core shape but flexibility to be tailored for each
country
Working with other organisations that support
formal and informal carers
Providing a specialist service that complements
existing provision and can be embedded by provider
Challenges
Improving confidence of carers to use technologies
Raising awareness of opportunities from being
online/using telehealth and telecare
List of partners and their roles in the DISCOVER project
A strong consortium of partners from five countries United Kingdom, Greece, Holland, Spain and Ireland
Within the lifetime of the project we aim to have:
Up to 120 carers testing in phase 1 + 400 carers trained across four countries in phase 2; United Kingdom, Holland, Spain and Greece, some carers become digital skills mentors for the older people they care for reaching approximately 200 older people.
1 -5 training organisations per country engaged
5-10 care organisations (third sector, commercial or municipal) per country engaged
Using Living Lab methodology for consistent user-driven and iterative design
burden of care significantly limits opportunities to engage in non-care activities
mental health problems, higher rate of physical illnesses)
Mencap 8 /10 caring for someone with LD experience high levels of stress
8/10 don’t get short breaks
Limited time for non care activities
(reduced work hours, unemployment, reduced career chances).
Social isolation as not part of professional community
Online information, advice and guidance and access to a community of peers and experts can help reduce this isolation eurostats
However older people’s platform age einclusion maginalising people without compute literacy
For informal carers particularly, the shear burden of care significantly limits opportunities to engage in non-care activities and they can experience feelings of isolation because they are not part of a professional community [1]. Online information, advice and guidance and access to a community of peers and experts can help reduce this isolation [1]. However, the European Older People’s Platform (AGE) commenting on future e-inclusion policy [6] specifically raised the issues of the maginalisation of people without the computer literacy to access services that are increasingly only accessed online and the need for constant renewal of knowledge driven by changing technologies and services.