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COMPETING IN A
 

POST PANDEMIC WORLD
C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S
F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D
+
@ B R YA N K O R O U R K
E

C E O F I T C V E D E R E V E N T U R E S
I A M A B U S I N E S S O W N E R F I R S T.
 

M Y PA R T N E R S A N D I O W N
C O M PA N I E S I N T H E A M E R I C A S ,
E U R O P E , A N D , A S I A .
C O M P E T I N G I N A P O S T PA N D E M I C W O R L D .
S O M E T H I N G S H AV E P E R M A N E N T LY C H A N G E D S O M E H AV E N O T.
FREE: http://bit.ly/BKOISPO
@ProfGallowa
y

Scott Galloway
COMPETING IN A POST PANDEMIC WORLD
IN CRISIS THERE IS
OPPORTUNITY “DARWIN”
C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S
F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D
+
Significant COVID Impact
Significant COVID Impact
Shift In Consumer Behaviors
How People Buy Things Has
Changed A LOT
Underlying Health & Fitness Growth Drivers Remain
1. Demand For
Fitness
Services
Growing
Historically
2. Past 2
Recessions
Did Not Slow
Growth
3. Expected
Strong
Rebound In
2021-2022
Vaccine Creating Back To Normal In Q3 2021
• Current vaccines >90%
effective
• Today 20% of US
Population Vaccinated
• Herd immunity reached
when 58% of population
is immune
• Vaccine leads to herb
immunity by middle to
late summer 2021.
https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/when-will-the-covid-19-pandemic-end#
Factors Point To Big Business Rebound
• McKinsey survey shows
49% are VERY optimistic
about economy in next 6
months.
• Expect surge in demand due
to shut down fitness service
providers
• Lower rents and attractive
lease terms and locations
• Increase in people seeking
to get healthier
• Other positive factors like
very low interest rates
https://www.mckinsey.com/business-functions/risk/our-insights/covid-19-implications-for-business
“History doesn’t
repeat itself, but it
often rhymes.”
Mark Twain
Eerie Similarities To 1920’s
Underlying Consumer Health Trends Remain
• Shift from measuring
illness to measuring
prevention and
wellness
• A systemic
organization shift in
terms of nature of
health care
• The 50+ market is
significant
https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/life-sciences-health-care/sg-lshc-healthcare-foresight-megatrends.pdf
Market For Best Fitness Concepts Very Good
Best Concepts
Higher end fitness offerings
Personalized services
Uber convenient services
Blend of technology and human interaction
THE BRAND AGE IS TRANSFORMIN
INTO THE PRODUCT AGE OF ARENAS
F R O M T H E E N D O F W W I I T O T H E C R E AT I O N O F G O O G L E I T W A S
S I M P L E : C R E AT E A N AV E R A G E M A S S P R O D U C E D P R O D U C T
A N D A D V E R T I S E T H E H E L L O U T O F I T.
+
F I T C 2 0 2 1 F I T N E S S T E C H N O L O G Y T R E N D R E P O R T | W W W . F I T T E C H C O U N C I L . O R G
2. Haves And
Have Nots
3. Big Tech
Battles
5. Redefined
Human Capital
4. Wellbeing
Shift
1. Technology
Rules
2021 FITNESS INDUSTRY TECHNOLOGY TREND
DIGITAL CUSTOMER PLATFORMS
BIG TECHNOLOGY WILL ONLY GROW THE GYM MARKET
BIGGER AND BIGGER
LARGEST STOCKS BY MKT CA
P

THE FOUR $6 TRILLION TODAY GERMAN GDP $3.9B
Strong Environment For Fit & Health Tec
Digital Alternatives Will Continue To Gro
Only Creating More Gym Customer
DIGITAL & DISPERSIO
WILL GROW DEMAND FO
IN GYM SERVICES
C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S
F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D
+
HEALTH AND FITNESS A LARGE MARKE
IT IS WHAT BIG TECH IS AFTER
http://bit.ly/wellnessreport2018
GLOBAL HEALTH CARE ECONOM
Y

$10 Trillion Market
“We’re extremely interested in this area
(health care). And, yes, it is a business
opportunity. If you look at it, medical
health activity is the largest or second-
largest component of the economy,
depending on which country in the
world you’re dealing with.”
Big Tech: Tim Cook
 

Fortune Magazine Intervie
w

September 2017
“DISPERSION
”

WHAT IS IT AND WHAT DOES IT MEAN? +
FREE: http://bit.ly/BKOISPO
@ProfGallowa
y

Scott Galloway
COMPETING IN A POST PANDEMIC WORLD
+
D I S P E R S I O N : D I S T R I B U T I O N T O A W I D E R M A R K E T P L A C E
DIG
ITALLY
BASED
HEALTH
&
FITNESS SERVICES
DISPERSION
OF
CAPITAL
&
TIME
FACILITY
BASED
HEALTH
&
FITNESS SERVICES
DISPERSION = VALUE TRANSFER 2021 & BEYOND
INCREASE
DECREASE
HEALTH & FITNESS DISPERSION
@BRYANKOROURKE
+
REAL ESTATE DISPERSION
@PROFGALLOWAY
+
C O N V E N I E N C E | W O R D O F M O U T H | I N F L U E N C E | VA L U E
Convenience Beats Brand
Convenience Beats Brand
Valuable Content Beats Advertising
In
fl
uence Beats Advertising
Valuable Content Beats Advertising
HOW TO COMPET
E

IN A POST COVID WORLD
C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S
F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D
+
COVID-19 FORCED ORGANIZATIONS TO SEE THINGS
THROUGH A NEW LENS
E
N
2. USER EXPERIENCE
The experiences brands create for their employees,
customers, and stakeholders are the key differentiator
in a competitive world. Omni-presence, hyper-
personalization, frictionless commerce, strategic,
facilitated, and convenient are all things that combine
to evoke feelings in humans.
1. MINDSET | CULTURE
How you see the world, how your values impact
culture, and how you interact with and deliver value to
employees, stakeholders and customers. Mindset is
the most important aspect of success today because
it impacts what people see as possible; Challenge
assumptions.
4. EXECUTION ENGINES
The foundation to executing experience in a
sustainable business now requires fundamental
tools : enterprise systems, human capital, automation,
data collection, and machine intelligence. Without
attention to these engines UX and New Economics
cannot work.
3. NEW ECONOMICS
New ways to create and monetize the business as a
platform, digital-physical delivery, dynamic pricing, the
way businesses can sustainably monetize has
expanded into many many options. Transaction is the
lowest common denominator with platforms enabling
the highest value creation dynamic.
M
U
I H AV E B E E N TA L K I N G A B O U T M U N E F O R S E V E R A L Y E A R S
C O V I D O N LY A C C E L E R AT E D W H AT W A S A L R E A D Y C O M I N G .
STRATEGY
Culture : People Are Seeking Meaningful Work
“Success is not
the key to
happiness.
Happiness is the
key to success. If
you love what you
are doing you will
be successful.”
“Albert
Schweitzer”
“Happiness is a
state of activity.”
Aristotle
M
UX: Focused Fitness Concepts Have Advantages
• Differentiation
• Accountability
• Improving Loyalty
• Simplicity
• Quality
• Scalability
Focused Brands
Advantages
U
UX Is Digital Experience
• Video
• Podcast
• Tik Tok
• Snap
• YouTube
• Google
Create Valuable Influential
Digital Content
U
Understand Your Model Economics
• Acquisition
Costs
• Retention
Levels
• Lifetime Value
Of Member
• Profit Margin
• Ratio Of
Investment To
Revenues
Michael Doe
IMAG
E

PLACEHOLDER
Jeniffer Thompson
IMAG
E

PLACEHOLDER
Erica Doe
AUTOMATION
ENTERPRISE
PLATFORMS
SENSORS AND
DATA
HUMAN CAPITAL
EXECUTION ENGINES IMPROVE EXPERIENCE LOWERS COST = SUSTAINABLE
HOW WILL YOU COMPETE IN THE FUTURE
TECHNOLOGY EXECUTION ENGINES
“PLATFORMS
”

ARE THE CENTER OF THE MEMBERS UNIVERSE +
MANY TYPES OF COMPETITORS COOPTING BIG TECH & TRENDS
COMPETING IN A
 

POST PANDEMIC WORLD
C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S
F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D
+
@ B R YA N K O R O U R K
E

C E O F I T C V E D E R E V E N T U R E S
IN CRISIS THERE IS
OPPORTUNITY “DARWIN”
C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S
F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D
+
FREE: http://bit.ly/BKOISPO
@ProfGallowa
y

Scott Galloway
COMPETING IN A POST PANDEMIC WORLD
+
COVID-19 FORCED ORGANIZATIONS TO SEE THINGS
THROUGH A NEW LENS
E
N
2. USER EXPERIENCE
The experiences brands create for their employees,
customers, and stakeholders are the key differentiator
in a competitive world. Omni-presence, hyper-
personalization, frictionless commerce, strategic,
facilitated, and convenient are all things that combine
to evoke feelings in humans.
1. MINDSET | CULTURE
How you see the world, how your values impact
culture, and how you interact with and deliver value to
employees, stakeholders and customers. Mindset is
the most important aspect of success today because
it impacts what people see as possible; Challenge
assumptions.
4. EXECUTION ENGINES
The foundation to executing experience in a
sustainable business now requires fundamental
tools : enterprise systems, human capital, automation,
data collection, and machine intelligence. Without
attention to these engines UX and New Economics
cannot work.
3. NEW ECONOMICS
New ways to create and monetize the business as a
platform, digital-physical delivery, dynamic pricing, the
way businesses can sustainably monetize has
expanded into many many options. Transaction is the
lowest common denominator with platforms enabling
the highest value creation dynamic.
M
U
I H AV E B E E N TA L K I N G A B O U T M U N E F O R S E V E R A L Y E A R S
C O V I D O N LY A C C E L E R AT E D W H AT W A S A L R E A D Y C O M I N G .
STRATEGY
F I T C 2 0 2 1 F I T N E S S T E C H N O L O G Y T R E N D R E P O R T
JOIN FIT-C TODAY
.

SUBSCRIBE TO OUR
FREE FITNESS +
TECHNOLOGY PODCAST
AND OUR NEWSLETTER.
P L E A S E S H A R E T H I S R E P O R T
 

A N D G I V E U S Y O U R C O M M E N T S .
 

R E A C H O U T T O U S
I N F O @ F I T T E C H C O U N C I L . O R G
 

P L E A S E M A K E N O M I N AT I O N S F O R O U R
A N N U A L F I T N E S S T E C H N O L O G Y I N N O VAT I O N
A W A R D S F I T T E C H C O U N C I L . O R G .
THANK YOU
 

FOLLOW ME LET’S CONNECT
C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S
F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D
+
@ B R YA N K O R O U R K
E

C E O F I T C V E D E R E V E N T U R E S

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Fitness : Competing In A Post Covid World

  • 1. COMPETING IN A POST PANDEMIC WORLD C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D + @ B R YA N K O R O U R K E C E O F I T C V E D E R E V E N T U R E S
  • 2. I A M A B U S I N E S S O W N E R F I R S T. M Y PA R T N E R S A N D I O W N C O M PA N I E S I N T H E A M E R I C A S , E U R O P E , A N D , A S I A .
  • 3. C O M P E T I N G I N A P O S T PA N D E M I C W O R L D . S O M E T H I N G S H AV E P E R M A N E N T LY C H A N G E D S O M E H AV E N O T.
  • 5. IN CRISIS THERE IS OPPORTUNITY “DARWIN” C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D +
  • 8. Shift In Consumer Behaviors
  • 9.
  • 10. How People Buy Things Has Changed A LOT
  • 11.
  • 12. Underlying Health & Fitness Growth Drivers Remain 1. Demand For Fitness Services Growing Historically 2. Past 2 Recessions Did Not Slow Growth 3. Expected Strong Rebound In 2021-2022
  • 13. Vaccine Creating Back To Normal In Q3 2021 • Current vaccines >90% effective • Today 20% of US Population Vaccinated • Herd immunity reached when 58% of population is immune • Vaccine leads to herb immunity by middle to late summer 2021. https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/when-will-the-covid-19-pandemic-end#
  • 14. Factors Point To Big Business Rebound • McKinsey survey shows 49% are VERY optimistic about economy in next 6 months. • Expect surge in demand due to shut down fitness service providers • Lower rents and attractive lease terms and locations • Increase in people seeking to get healthier • Other positive factors like very low interest rates https://www.mckinsey.com/business-functions/risk/our-insights/covid-19-implications-for-business
  • 15. “History doesn’t repeat itself, but it often rhymes.” Mark Twain Eerie Similarities To 1920’s
  • 16. Underlying Consumer Health Trends Remain • Shift from measuring illness to measuring prevention and wellness • A systemic organization shift in terms of nature of health care • The 50+ market is significant https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/life-sciences-health-care/sg-lshc-healthcare-foresight-megatrends.pdf
  • 17. Market For Best Fitness Concepts Very Good Best Concepts Higher end fitness offerings Personalized services Uber convenient services Blend of technology and human interaction
  • 18. THE BRAND AGE IS TRANSFORMIN INTO THE PRODUCT AGE OF ARENAS F R O M T H E E N D O F W W I I T O T H E C R E AT I O N O F G O O G L E I T W A S S I M P L E : C R E AT E A N AV E R A G E M A S S P R O D U C E D P R O D U C T A N D A D V E R T I S E T H E H E L L O U T O F I T. +
  • 19. F I T C 2 0 2 1 F I T N E S S T E C H N O L O G Y T R E N D R E P O R T | W W W . F I T T E C H C O U N C I L . O R G 2. Haves And Have Nots 3. Big Tech Battles 5. Redefined Human Capital 4. Wellbeing Shift 1. Technology Rules 2021 FITNESS INDUSTRY TECHNOLOGY TREND DIGITAL CUSTOMER PLATFORMS
  • 20. BIG TECHNOLOGY WILL ONLY GROW THE GYM MARKET
  • 22. LARGEST STOCKS BY MKT CA P THE FOUR $6 TRILLION TODAY GERMAN GDP $3.9B
  • 23. Strong Environment For Fit & Health Tec
  • 24. Digital Alternatives Will Continue To Gro Only Creating More Gym Customer
  • 25. DIGITAL & DISPERSIO WILL GROW DEMAND FO IN GYM SERVICES C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D +
  • 26. HEALTH AND FITNESS A LARGE MARKE IT IS WHAT BIG TECH IS AFTER http://bit.ly/wellnessreport2018 GLOBAL HEALTH CARE ECONOM Y $10 Trillion Market
  • 27. “We’re extremely interested in this area (health care). And, yes, it is a business opportunity. If you look at it, medical health activity is the largest or second- largest component of the economy, depending on which country in the world you’re dealing with.” Big Tech: Tim Cook Fortune Magazine Intervie w September 2017
  • 28.
  • 29.
  • 30. “DISPERSION ” WHAT IS IT AND WHAT DOES IT MEAN? +
  • 32. + D I S P E R S I O N : D I S T R I B U T I O N T O A W I D E R M A R K E T P L A C E DIG ITALLY BASED HEALTH & FITNESS SERVICES DISPERSION OF CAPITAL & TIME FACILITY BASED HEALTH & FITNESS SERVICES DISPERSION = VALUE TRANSFER 2021 & BEYOND INCREASE DECREASE HEALTH & FITNESS DISPERSION @BRYANKOROURKE + REAL ESTATE DISPERSION @PROFGALLOWAY
  • 33. + C O N V E N I E N C E | W O R D O F M O U T H | I N F L U E N C E | VA L U E
  • 36. Valuable Content Beats Advertising
  • 38. Valuable Content Beats Advertising
  • 39. HOW TO COMPET E IN A POST COVID WORLD C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D +
  • 40. COVID-19 FORCED ORGANIZATIONS TO SEE THINGS THROUGH A NEW LENS E N 2. USER EXPERIENCE The experiences brands create for their employees, customers, and stakeholders are the key differentiator in a competitive world. Omni-presence, hyper- personalization, frictionless commerce, strategic, facilitated, and convenient are all things that combine to evoke feelings in humans. 1. MINDSET | CULTURE How you see the world, how your values impact culture, and how you interact with and deliver value to employees, stakeholders and customers. Mindset is the most important aspect of success today because it impacts what people see as possible; Challenge assumptions. 4. EXECUTION ENGINES The foundation to executing experience in a sustainable business now requires fundamental tools : enterprise systems, human capital, automation, data collection, and machine intelligence. Without attention to these engines UX and New Economics cannot work. 3. NEW ECONOMICS New ways to create and monetize the business as a platform, digital-physical delivery, dynamic pricing, the way businesses can sustainably monetize has expanded into many many options. Transaction is the lowest common denominator with platforms enabling the highest value creation dynamic. M U I H AV E B E E N TA L K I N G A B O U T M U N E F O R S E V E R A L Y E A R S C O V I D O N LY A C C E L E R AT E D W H AT W A S A L R E A D Y C O M I N G . STRATEGY
  • 41. Culture : People Are Seeking Meaningful Work “Success is not the key to happiness. Happiness is the key to success. If you love what you are doing you will be successful.” “Albert Schweitzer” “Happiness is a state of activity.” Aristotle M
  • 42. UX: Focused Fitness Concepts Have Advantages • Differentiation • Accountability • Improving Loyalty • Simplicity • Quality • Scalability Focused Brands Advantages U
  • 43. UX Is Digital Experience • Video • Podcast • Tik Tok • Snap • YouTube • Google Create Valuable Influential Digital Content U
  • 44. Understand Your Model Economics • Acquisition Costs • Retention Levels • Lifetime Value Of Member • Profit Margin • Ratio Of Investment To Revenues
  • 45. Michael Doe IMAG E PLACEHOLDER Jeniffer Thompson IMAG E PLACEHOLDER Erica Doe AUTOMATION ENTERPRISE PLATFORMS SENSORS AND DATA HUMAN CAPITAL EXECUTION ENGINES IMPROVE EXPERIENCE LOWERS COST = SUSTAINABLE HOW WILL YOU COMPETE IN THE FUTURE TECHNOLOGY EXECUTION ENGINES
  • 46. “PLATFORMS ” ARE THE CENTER OF THE MEMBERS UNIVERSE +
  • 47.
  • 48. MANY TYPES OF COMPETITORS COOPTING BIG TECH & TRENDS
  • 49. COMPETING IN A POST PANDEMIC WORLD C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D + @ B R YA N K O R O U R K E C E O F I T C V E D E R E V E N T U R E S
  • 50. IN CRISIS THERE IS OPPORTUNITY “DARWIN” C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D +
  • 52. +
  • 53. COVID-19 FORCED ORGANIZATIONS TO SEE THINGS THROUGH A NEW LENS E N 2. USER EXPERIENCE The experiences brands create for their employees, customers, and stakeholders are the key differentiator in a competitive world. Omni-presence, hyper- personalization, frictionless commerce, strategic, facilitated, and convenient are all things that combine to evoke feelings in humans. 1. MINDSET | CULTURE How you see the world, how your values impact culture, and how you interact with and deliver value to employees, stakeholders and customers. Mindset is the most important aspect of success today because it impacts what people see as possible; Challenge assumptions. 4. EXECUTION ENGINES The foundation to executing experience in a sustainable business now requires fundamental tools : enterprise systems, human capital, automation, data collection, and machine intelligence. Without attention to these engines UX and New Economics cannot work. 3. NEW ECONOMICS New ways to create and monetize the business as a platform, digital-physical delivery, dynamic pricing, the way businesses can sustainably monetize has expanded into many many options. Transaction is the lowest common denominator with platforms enabling the highest value creation dynamic. M U I H AV E B E E N TA L K I N G A B O U T M U N E F O R S E V E R A L Y E A R S C O V I D O N LY A C C E L E R AT E D W H AT W A S A L R E A D Y C O M I N G . STRATEGY
  • 54. F I T C 2 0 2 1 F I T N E S S T E C H N O L O G Y T R E N D R E P O R T JOIN FIT-C TODAY . SUBSCRIBE TO OUR FREE FITNESS + TECHNOLOGY PODCAST AND OUR NEWSLETTER. P L E A S E S H A R E T H I S R E P O R T A N D G I V E U S Y O U R C O M M E N T S . R E A C H O U T T O U S I N F O @ F I T T E C H C O U N C I L . O R G P L E A S E M A K E N O M I N AT I O N S F O R O U R A N N U A L F I T N E S S T E C H N O L O G Y I N N O VAT I O N A W A R D S F I T T E C H C O U N C I L . O R G .
  • 55. THANK YOU FOLLOW ME LET’S CONNECT C H A L L E N G E S , O P P O R T U N I T I E S , A N D D Y N A M I C S F A C I N G F I T N E S S F A C I L I T I E S A N D T H E F I T N E S S I N D U S T R Y I N T H E Y E A R S A H E A D + @ B R YA N K O R O U R K E C E O F I T C V E D E R E V E N T U R E S