1. Bruce Lehigh Page 1 of 3 July 16, 2014
BRUCE V. LEHIGH
4020 Legacy Trail
Carrollton, Texas 75010
(Cell) 214-991-8993
E-mail: lehigh92@gmail.com
Professional Summary
Hands-on leader known for a strategic and focused approach, with extensive accolades for limiting risk, creating lean
teams, and establishing creative strategies for optimizing internal operations, financial returns and external customer
service interaction. Proactive manager known for strategic and focused approach,with extensive accolades for limiting
risk, creating lean teams, and establishing creative strategies for optimizing internal operations, financial returns and
external customer service and output.
I am a Results-driven professionalwith comprehensive experience leading people and project teams. Implementing and
overseeing technology programs, plus administering multi-million dollar budgets. I possess an in-depth knowledge of
custom development and their company applications. I possess progressive and applied Information Technology
experience while providing project management and technical service in a variety of industries.
I am an excellent communicator in which I leverage technical, business and financial acumen to communicate effectively
with client executives and their respective teams.
Areas of Expertise
Agile principles with SCRUM methodologies 4DX Team Captain
Certified Scrum Master Waterfall project methodology
Business Requirement Interpretation Workflow and Application Design
WebIntelligence XIR2 Relationship and Team Building
BusinessObjects Desktop Intelligence Strategic and Operational Planning
BusinessObjects Designer XIR2 Team Leadership
BusinessObjects Supervisor XIR2 Presentations, Negotiations and Deal Closure
CollabNet TeamForge 7.2 ETL Methodologies
Rally Scrum (now CA technologies) Customer Data Integration (CDI)
Professional Experience
Infogroup
Senior Project Manager September 2014 – May 2016
- Effectively apply Infogroup methodology and project standards.
- Create and execute project work plans and revisions as appropriate to meet changes needs and requirements.
- Manage day-to-day operational aspects ofa project and scope.
- Deliverable review prepared by the team prior to passing to the client.
- Manage delivery from third parties as per Vendor Management SLA.
- Ensure project documents are complete, current, and stored appropriately.
- Manage day-to-day client interaction.
- Manage day-to-day client service team members
- Sets and manage client expectations.
- Effectively communicate with clients to identify needs and evaluate alternative business solutions.
- Prepare for engagement reviews and quality assurance procedures.
- Identify resources needed and assign individual responsibilities.
- Support the team using a servant style leadership.

2. Bruce Lehigh Page 2 of 3 July 16, 2014
Epsilon July 2007 – July 2014
Senior Project Manager
- Involved in all phases ofthe project lifecycle (from concept and requirements through launch and support)for client
builds, clients in manage phase and CDI on-boarding. I have contributed to successfulclosure of many projects, with
applications released on time and within budget.
- Assisted Vice Presidents and Senior Directors in maintaining project schedules,work breakdown structures (WBS),
issue/decision logs,meeting summaries and status reports to ensure effective, ongoing communications across all team
members.
- Designed tools,reports, charts and graphs for senior management to provide ongoing,at-a-glance summaries of
project status,budget performance and application performance.
- Collaborated effectively with project, product and relationship managers to ensure project deliverables remained on
track and aligned with business goals and expectations.
- Excelled in guiding the work of technical teams. Articulated project goals and scope,translated business needs into
technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving
project milestones.
- Resolved numerous project issues including staffing shortages,tactical matters, scope creep and divergent business
and userneeds.
Targetbase August 2006 – July 2007
Project Manager
- Developed a proof of concept dashboard for American Honda MotorCompany using BusinessObjects XIR2
Performance Management tools. The result was a win for the project.
- Participated in the successfuldevelopment and implementation of the Southwest Airlines BI scorecard project.
Utilized Crystal XI for the report deployment.
- Designed new linked universes and report set for the Gatorade client based on additional project requirements.
EDS – Healthcare SBU June 2005 – August 2006
Technical Functional Area Lead/PM
- Responsible for ESRI and BusinessObjects 6.5.2 implementation for Kentucky and Oregon Center’s for Medicare and
Medicaid services. Hands on hardware configuration, software installation/configuration, universe and report design.
Planned migration to BusinessObjects XI release 2 when available with the inclusion of Data Integrator and
Dashboard Manager.
AdvoCare, Inc. Oct 2003 - June 2005
Manager Business Intelligence & Web Development
- Managed the requirements and detail design phase of an Oracle data warehouse implementation. This phase included
the capture of requirements of three business units and the logical model architecture. The goal of this phase was to
finalize the designs and estimate the build of the ODS and multi-subject area data warehouse. Acting as a Business
Analyst I documented over 200 business scenarios. Acting as OLAP Developer creating 6 custom BusinessObjects
Universes, 140 complex full and thin client “canned” reports and creation of 4 Broadcast Agents spanning 6 reporting
domains. In addition I provided BusinessObjects training for 7 key personnel targeted as “Power Users”. 4 interfaces
are currently planned (ETL) to legacy environments. I Evaluated 3 ETL vendors while keeping PL/SQL developers as
an option.
- Project Manager for the in-house development of a web-based application designed to manage Advocare's online Store
and Membership Application. The project was delivered on time and on budget in an aggres sive 90-day time constraint.
The application is currently used to manage the complex process of ordering and maintaining highly tailored member
hierarchies.

3. Bruce Lehigh Page 3 of 3 July 16, 2014
- Technology used: J2EE-compliant three-tier architecture using JDeveloper 10g, Oracle 10g Application Server OC4J
containers. This was a J2EE solution using Struts and JSP. Use Case and Object Design activities were accomplished
with UML. Source code managed with Visual Source Safe (VSS).
Senior Project Manager August 1997 – November 1998
EDS Healthcare Decision Support
- Provide Project Management of theDataWarehouse project for Blue Cross/BlueShield of Arizona. Thedatawarehouse project
was needed to provide analytical access to data from thedesktop via BusinessObjects full client. The data is stored in the data
warehouse in such a way as to integrate the different data and provide a more comprehensive picture of BCBSAZ lines of
business.
- Provide Project Management of the Operational Data Store project that mirrors BCBSAZ data into an ad-hoc reporting
environment and provide access to the data through BusinessObjects product suite.
- Hands on development with the design of all 7 universes, 4 repositories, full client reports and Document Agent Server
deployment.
- Developed technical test plans and test cases to standardize and maximize all verification processes provided by my team.
- Work closely with division director on the development of resource allocation and projections, also on project budget
preparation. Developed strategies to more effectively utilize local and remote staff resources to offer a more cost effective
bottom line.
- Provide Management of two Business Analysts and six Technical Programmers for a team total of eight staff
members.
Education
Iowa State University
Ames, Iowa 1/1990 – 8/1994 Graduate
Bachelor of Business Administration in Management of Information Systems.
Member: Association ofSystem Managers
Member: Toastmasters
Member: PMI