1. Bruce Hannen
Cell Phone: 614.632.6783
Email: BHannen@columbus.rr.com
PROFESSIONAL SUMMARY
As an accomplished IT professional with over 46 years of experience in the IT/IS industry.
I provide strong business problem assessment and appropriate application solutions. The
combination of very strong interpersonal skills, iSeries, network, internet, and successful
project leadership experience has provided Companies with solutions that are complete,
on time and within budget.
Areas of Strength:
 Leadership Skills
 Extensive Experience in RPG, II, III, IV
and RPG ILE
 Problem Analysis/Solution
 System Design
 User Support
 Skill across Industry Lines, including
Manufacturing, Distribution, General
Accounting, Medical Billing, Banking and
Public Safety (City)
 Interpersonal Skills
 iSeries and network
ISERIES TECHNICAL SKILLS
 IBM iSeries  S/36  S/34
 S/32  RPG  RPG/II
 RPG/III  RPG/400  RPG/IV
 Windows  CL  SEU
 DFU  PDM  Query
 Sort  SDA  Hawkeye
 Client Access  PC Anywhere  PC Support
 NetSoft Router  RUMBA  All Andrews Software
 Turnover  JAVA  Networking

2. PROFESSIONAL/PROJECT EXPERIENCE
Time Warner Cable – Columbus, Ohio
Senior Programmer analysis, Oct. 2006 – Present
My current position is with corporate as a senior programmer analysis. I started
with TWC as a senior programmer analysis in the Midohio division. My responsibilities
were to design, develop, modify, test and implement programs that would provide various
operational and billing reports to divisional and regional management, customer
appointment reminders via email, customer address scrubbing, online customer billing,
lobby inventory reporting and develop our mail out process to name a few projects. As the
senior programmer analysis of the Midwest region my responsibilities are to design,
develop, modify, test and implement programs that would provide various operational and
billing reports to regional management as well as coordinate the divisional
PROFESSIONAL/PROJECT EXPERIENCE
Programing. I have since been promoted a few times and am now a corporate Senior
Programmer/Analyst. I was involved with to the ICOMS 8.1 upgrade which includes the
iSeries, Data Mirror and Scorecard servers, work with our customer service survey
vendors to develop an automated customer survey system, and develop a “Dashboard”
Web menu to show Customer service survey results as well as provide a Web connection
to divisional as well as regional reporting systems . I have also formed a committee to
develop IT standards for the region which include programming on all levels as well as
data base administration on the regions servers. To make these accomplishments I used
RPGIV, SQL, IFS processing and several other utilities associated with the iSeries. I also
used FTP and HTTPS processing to make connections to both our Network servers and
third party vendors. Along with the technical work I also assist in the coordination the
Scorecard process, EDW processing efforts. I have also been directly involved in the
Billing of a $400,000.00 customer. This entailed Sending EDI Billing files. And of course
one of my favorite projects is sending Collection files to an account management vendor.
Robert Half Technologies-Columbus, Ohio
Senior Consultant, Sept. 2005 – Oct. 2006

3. As a Consultant my assignment was at JP Morgan Case with the Sub Prime team.
My responsibilities were to design, develop, modify, test and implement programs that
transfer customer loans into the chase loan system. This is accomplished on the iSeries
using RPGIV, IFS processing and several other utilities associated with the iSeries. Along
with the technical work I also coordinate the flow of work from the prior loan servicer’s
computers into the computers at Chase working with the Chase data integrity team.
LOGICSOFTUSA- Columbus, Ohio
Senior Consultant, February 2005 –Sept. 2005
I designed, developed, modified, tested and implemented programs in a system for Policy
processing, Claims processing, ISO Bureau reporting as well as establishing Reinsurance
parameter processing for an insurance company. These programs are being developed
and modified using RPGIV, RPGLE, RPGSQL and CLP. Along with the design,
development, modification and testing I am also establishing time lines and monitoring
milestones.
MAPSYS – Columbus, Ohio
Consultant Specialist I, August 1996 – December 2004
System Installation and System Management for several companies (November
2001 thru December 2004)
ISeries system sizing and design
ISeries performance tuning
iSeries trouble shooting
Mainframe to iSeries Software Application Conversion
Install PCs/Printers onto Networks
Install PCs/Printers on iSeries
PROFESSIONAL/PROJECT EXPERIENCE

4. Installation and System setup of 720s and 820s
Installation and System setup of 820 Lars
System Upgrade V4.4 to V5.1 on 720s and 820s
System Upgrade V4.5 to V5.1 on 720s and 820s
Install and System setup of Netfinity
Install and configure the Hardware Management Console
City of Cleveland, Ohio Public Safety (May 2002 to Jan. 2003)
I designed, Developed, tested and implemented an application using RPGIII, RPGIV,
CLP, Open Query and QUERY/400, and also established and monitored milestones
and
interacted with city management, county management, county programmers, third
party consulting company and end users. This project reported police cases to the
State of Ohio and the county via electronic media.
I designed, Developed, tested and implemented system modifications using RPGIII,
RPGIV, CLP, Open Query and QUERY/400 as well as established and monitored
milestones and modified programs to a city’s record management application to
improve state reporting of police cases.
Miscellaneous Programming Projects (November 2001 to December 2004)
These projects that I designed, Developed, tested and implemented using RPGIII,
RPGIV, CLP and Query/400 included and were not limited to Image processing at the
Commerce National Bank Columbus, Ohio, Ticket processing at Clark County Court
House Springfield, Ohio, and programming on an Inventory system for Carl Zipf Locke
Shop Columbus, Ohio
Mid-West Micro Fletcher, Ohio (July 2001 to October 2001)
Using RPGIII, RPGIV and CLP QUERY/400 I was able to
Revise the Vendor Returns Process for edits and P.O. supplier connectivity
Design, develop, test, and implement an application to gather A/P information for EDI
reporting
Modify UPS pickup process to allow report printing and file downloading
Analyze Drop Ship Processing to identify problems
Modify warranty component processing to allow warranty invoicing

5. City of Cleveland, Ohio Public Safety Public Safety (November 2000 to June
2001)
Using RPGIII, RPGIV and CLP I Design, Develop, Test and Implement an application
to allow Arrest and Disposition information to be exchanged between a City Police
Department and their County Courthouse. I also modified a city’s 911 application to
allow additional information to be displayed on the operator’s monitors.
Miscellaneous Programming Projects (September 2000 to October 2000)
These projects that I designed, Developed, tested and implemented using RPGIII,
RPGIV, CLP and Query/400 included and were not limited to Image processing at the
Commerce National Bank Columbus, Ohio, Ticket processing at Clark County Court
House Springfield, Ohio.
PROFESSIONAL/PROJECT EXPERIENCE
AcuSport Gun Distributor Bellefontaine, Ohio (February 2000 to August 2000):
Modified a single warehouse RPGII and CLP application to a multi-warehouse
application
As project manager and lead for a team of 7 programmers, designed the application
modification, identified and assigned tasks, established and monitored milestones,
Interacted with client management and users to Modified over 500 RPG and CL
programs
Developed open queries for warehouse selection
Developed a test plan and implemented the application
Cardinal Health Columbus, Ohio (March 1999 to February 2000):
Assisted in the design, development, testing and implementation of an extensive
contract system
Included interfacing of the EDI, PPM, and PMA systems; contract entry and contract
maintenance in the application
Wrote the application using RPG/IV – ILE CLP, SQL, QUERY400 and turnover.

6. Cardinal Health Columbus, Ohio (January 1997 to March 1999):
Designed and developed an extensive purchase order-receiving project
Developed the application externally to Distrack
Designed and developed an incoming freight system, an on site receiving priority
system, and purchase order receipt subfile screens for the project
Developed the system using RPG/400, RPGIII, CLP, SQL, QUERY400 and Turnover.
Wrote numerous reports, including exception and productivity of P.O. receipts
Tested and implemented the application
Provided training and support for user
Sun TV and Appliance Columbus, Ohio (September 1996 to December 1996):
Designed and developed an extensive inventory balance system
Wrote the program using RPG/III, RPG400, QUERY400, CLP and SQL while using
subfiles
Researched, designed, and developed code to correct an A/P open balance file
Used RPGIII, CLP, SQL and QUERY400 for the development of reports and sub files.
Solved the problem of incorrect open balances occurring by conducting considerable
research, analysis, and implementing the resolution
Systems That Work Akron, Ohio
ISeries Consultant, (April 1994 to August 1996)
Wrote and maintained RPGIII, RPGIV, CLP SQL and Query/400 programs for A/P,
A/R, GL, payroll, job costing, inventory, and order entry on the AS/400. Also was in
change of customer support.
INDEPENDENT – Salineville, Ohio
Consultant, November 1992 – April 1994
Wrote and maintained programs and procedures for several clients
Applications included accounts receivable, accounts payable, general ledger,
inventory, payroll, bill of materials, and job costing all using RPGIII, ROGIV and CLP
EDUCATION/Non-Company Service
IBM – Cleveland, Ohio
Secretary of the AS/400 Users Group of Greater Cleveland, 1995-199

7. IBM – CLEVELAND, OHIO
Numerous Schools in RPG and Utilities
WANG – CHICAGO, IL
Wang VS 100 Programming Course
Columbus State – Columbus, Ohio
Network Administration, Java
TCWorkshop-Columbus, Ohio
Microsoft Expression Web 2007 Level 1
Microsoft Expression Web 2007 Level 2
Result data – Columbus, Ohio
SQL 2 – Advanced SQL
SQL 3 – Expert SQL