2. Corporate Plan Priority
1 - SUSTAINABLE BUSINESS
Ensuring Bron Afon is a sustainable
business
Slide 2
3. The total amount of rent loss due to lettable units of permanent
accommodation being empty as a percentage of the total rent debit for
the financial year
Slide 3
1 - SUSTAINABLE BUSINESS
We have changed the Housemark group we compare this data to the LSVT group with a stock size between
5,000 and 10,000 and backdated the data to reflect this.
Bron Afon
Housemark - Upper
Quartile
Housemark - Lower
Quartile
0.00
0.20
0.40
0.60
0.80
1.00
1.20
1.40
1.60
1.80
2.00
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2013
Jan -
Mar
2013
Percentage
4. Voids Update – showing the number of decants
Slide 4
1 - SUSTAINABLE BUSINESS
0
20
40
60
80
100
120
140
160
Voids
Decants
Voids minus decants
5. Average number of Calendar days taken to Let units
Slide 5
1 - SUSTAINABLE BUSINESS
0
20
40
60
80
100
120
140
Apr-
Jun
2009
Jul -
Sep
2009
Oct –
Dec
2009
Jan-
Mar
2010
Apr-
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr-
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
Avg Letting time
Yearly Average
6. Tenancy Ending in First 12 Months
Slide 6
1 - SUSTAINABLE BUSINESS
0
5
10
15
20
25
30
35
40
Oct -
Dec
2008
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
7. Evictions & Possession Orders
Slide 7
1 - SUSTAINABLE BUSINESS
0
20
40
60
80
100
120
140
Oct -
Dec
2008
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
Evictions for Rent Arrears
Possession Orders Granted
Warrants, Grants and Suspended Possession Orders
for ASB
8. Supported Living Outcomes
Slide 8
1 - SUSTAINABLE BUSINESS
SP1 – Feeling Safe
SP2 – Contributing to the safety and well-
being of themselves and others
SP3- Managing Accommodation
SP4- Managing Relationships
SP5 – Feeling part of the community
SP6-Managing Money
SP7- Engaging in education/learning
SP8-Engaged in employment/voluntary work
SP9-Physically healthy
SP10-Mentally healthy
SP11-Leading a healthy and active lifestyle.
9. Total number of new lettings
Slide 9
1 - SUSTAINABLE BUSINESS
0
50
100
150
200
250
Apr-
Jun
2009
Jul -
Sep
2009
Oct –
Dec
2009
Jan-
Mar
2010
Apr-
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr-
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
New Lettings
Yearly Avg.
10. Current rent arrears as a percentage of rent due – permanent
accommodation
Slide 10
1 - SUSTAINABLE BUSINESS
We have changed the Housemark group we compare this data to the LSVT group with a stock size between
5,000 and 10,000 and backdated the data to reflect this.
Bron Afon
Housemark - Upper
Quartile
Housemark - Median
Housemark - Lower
Quartile
DWP
Non DWP
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2013
Jan -
Mar
2013
Percentage
11. The total amount of rent arrears owed by former tenants as a
percentage of total rent collectable for the financial year
Slide 11
1 - SUSTAINABLE BUSINESS
We have changed the Housemark group we compare this data to the LSVT group with a stock size between
5,000 and 10,000 and backdated the data to reflect this.
The KPI in this Housemark group started in Q1 2010-11.
Bron Afon
Housemark - Upper
Quartile
Housemark - Median
Housemark - Lower
Quartile
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2013
Jan -
Mar
2013
Percentage
12. Leaseholder service charge recovery 2012 – 2013
(cumulative chart)
Slide 12
1 - SUSTAINABLE BUSINESS
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
Apr - Jun Apr - Sep Apr - Dec Apr - Mar
Charges
Payments
15. Loan Drawdown (cumulative figures per financial year)
Slide 15
1 - SUSTAINABLE BUSINESS
£0
£5,000,000
£10,000,000
£15,000,000
£20,000,000
£25,000,000
£30,000,000
£35,000,000
Jan -
Mar
2009
Apr -
Jun
2009
Jul –
Sep
2009
Oct –
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct –
Dec
2010
Jan-
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct –
Dec
2012
Jan -
Mar
2013
16. Average cost of responsive repairs per unit of stock
(from April 2009)
Slide 16
1 - SUSTAINABLE BUSINESS
£0
£100
£200
£300
£400
£500
£600
£700
Apr-09
Jun-09
Aug-09
Oct-09
Dec-09
Feb-10
Apr-10
Jun-10
Aug-10
Oct-10
Dec-10
Feb-11
Apr-11
Jun-11
Aug-11
Oct-11
Dec-11
Feb-12
Apr-12
Jun-12
Aug-12
Oct-12
Dec-12
Feb-13
Actual Average Cost per
Unit of Stock
Average Budget per unit
of Stock
17. Staff Turnover
Slide 17
1 - SUSTAINABLE BUSINESS
0
5
10
15
20
25
30
35
40
Oct-
Dec
2008
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan-
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
Retired Ill Health
Retired – Other
Left for Other Work
Internal Promotion
18. Average Percentage of Staff Days Lost Due to Sickness
Slide 18
1 - SUSTAINABLE BUSINESS
0%
1%
2%
3%
4%
5%
6%
7%
8%
Oct -
Dec
2008
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
19. Grievances
Slide 19
1 - SUSTAINABLE BUSINESS
0 0 0 1 1 0 0 0 1 3 4 3 2 1 0 2
Jan -
Mar
2013
Jul -
Sep
2011
Apr -
Jun
2009
Jul-
Sep
2009
Oct-
Dec
2009
Jan-
Mar
2010
Apr-
Jun
2010
Jul-
Sep
2010
Oct-
Dec
2010
Jan-
Mar
2011
Apr-
Jun
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
20. Total Number of Accidents/Incidents by Category
Slide 20
Those highlighted in red have increased since the previous quarter, those in green have decreased.
1 - SUSTAINABLE BUSINESS
Total Riddor incidents 15 7 5 5 0 1 4 1 -3
House fires 0 2 2 2 4 3 1 4 3
Driving incidents 12 10 6 8 7 6 7 7 0
Verbal abuse 0 5 7 1 1 3 1 3 2
Assault (including verbal assult) 1 0 0 0 0 2 1 0 -1
Dog/Animal incidents 2 3 2 1 0 1 0 0 0
Slips trips staff 3 5 4 3 0 2 1 3 2
Apr - Jun
2012-13
Jul - Sep
2012-13
Oct - Dec
2012-13
Difference from the
previous Quarter
Apr - Jun
2011-12
July-Sep
2011-12
Oct -Dec
2011-12
Jan -Mar
2011-12
Jan - Mar
2012-13
28. Satisfaction of Tenants at 4 Weekly Visits -
What do you think of the accommodation you’ve moved into
• 43, 4 weekly visits have been made to tenants with new tenancies.
Slide 28
With 10 no responses
3 - EXCELLENT STANDARDS
0
2
4
6
8
10
12
14
16
18
Excellent Good Fair Poor Very poor
29. Satisfaction of Tenants at 4 Weekly Visits - What did you
think of the services you have received from Bron Afon
Slide 29
With 11 no responses
3 - EXCELLENT STANDARDS
• 43, 4 weekly visits have been made to tenants with new tenancies.
0
2
4
6
8
10
12
14
16
18
Excellent Good Fair Poor Very poor
30. Satisfaction of Tenants at 4 Weekly Visits - How have Bron
Afon dealt with you since becoming a tenant
Slide 30
With 12 no responses
3 - EXCELLENT STANDARDS
• 43, 4 weekly visits have been made to tenants with new tenancies.
0
2
4
6
8
10
12
14
16
18
Excellent Good Fair Poor Very poor
31. Percentage of Abandoned Calls
Slide 31
3 - EXCELLENT STANDARDS
0
2
4
6
8
10
12
14
16
18
Oct-
Dec
2008
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan-
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
Repairs
Improvements
Housing General
Information Average
32. Satisfaction Levels on Improvements (based on percentages)
Slide 32
3 - EXCELLENT STANDARDS
0%
10%
20%
30%
40%
50%
60%
70%
80%
Excellent Very Good Satisfactory Poor
33. Responsive Repairs – Average end to end time of repairs (in
days)
Slide 33
3 - EXCELLENT STANDARDS
The Housemark group we compare this data to, is the LSVT group with a stock size between 5,000 and 10,000
and backdated the data to reflect this.
Bron Afon
Cumulative Average
Housemark - Upper
Quartile
Housemark - Lower
Quartile
0
2
4
6
8
10
12
14
16
18
Oct -
Dec
2009
Jan –
Mar
2010
Apr –
Jun
2010
Jul –
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
34. Responsive Repairs – Overall tenant satisfaction level
Slide 34
3 - EXCELLENT STANDARDS
Bron Afon
Cumulative Average
Housemark - Upper
Quartile
Housemark - Lower
Quartile
86%
88%
90%
92%
94%
96%
98%
100%
Oct -
Dec
2009
Jan –
Mar
2010
Apr –
Jun
2010
Jul –
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
The Housemark group we compare this data to, is the LSVT group with a stock size between 5,000 and 10,000
and backdated the data to reflect this. In this group the KPI only started in Apr 2012.
35. Responsive Repairs – Percentage of jobs fixed first time
Slide 35
3 - EXCELLENT STANDARDS
Bron Afon
Cumulative Average
Housemark - Median
Housemark - Lower
Quartile
75%
80%
85%
90%
95%
100%
Apr –
Jun
2010
Jul –
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
The Housemark group we compare this data to, is the LSVT group with a stock size between 5,000 and 10,000
and backdated the data to reflect this. In this group the KPI only started in Apr 2012.
36. Responsive Repairs – Percentage of jobs fixed within 30 days
Slide 36
3 - EXCELLENT STANDARDS
The Housemark group we compare this data to, is the LSVT group with a stock size between 5,000 and 10,000
and backdated the data to reflect this.
Bron Afon
Cumulative Average
Housemark - Lower
Quartile
75%
80%
85%
90%
95%
100%
Oct -
Dec
2009
Jan –
Mar
2010
Apr –
Jun
2010
Jul –
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
37. Gas Safety – No access to properties resulting in the
inspection being done after the due date
Slide 37
3 - EXCELLENT STANDARDS
Note: 100% legal compliance
0
10
20
30
40
50
60
70
80
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
38. Gas Safety – No access to properties shown by the length of
time the inspection has passed the due date
Slide 38
3 - EXCELLENT STANDARDS
< 4 Weeks 4 to 8 Weeks
8 to 12
Weeks
Between 12
weeks and
100 Days
Over 100
Days
Total Non
Valid LGSR
2 1 0 0 1 4
0
1
2
3
4
5
6
< 4
Weeks
4 to 8
Weeks
8 to 12
Weeks
Between
12 weeks
and 100
Days
Over 100
Days
Total Non
Valid
LGSR
39. Gas Safety – No. of properties overdue a service by 3 months or
more at the end of the Quarterly Period
Slide 39
3 - EXCELLENT STANDARDS
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
3 0 1 3 1 5 3 1 4 3 5 3 4 1
40. Number of cases currently on the Occupational Therapist
waiting list and length of time each case has been on the list.
Slide 40
3 - EXCELLENT STANDARDS
0
5
10
15
20
25
30
35
40
Under 1 month Between 1 & 3
months
Between 3 & 6
months
Between 6 & 9
months
Between 9 & 12
months
1 year or over
Q1 2012-13
Q2 2012-13
Q3 2012-13
Q4 2012-13
41. Progress of Occupational Therapist cases against projection
Slide 41
3 - EXCELLENT STANDARDS
151
0
50
100
150
200
250
July
August
September
October
November
December
January
February
March
April
May
June
July
August
September
October
November
December
January
February
March
April
May
June
July
August
September
October
November
December
January
February
March
Planned New Cases
Planned Back log
Planned Completed Cases
Actual New Cases
Actual Back log
Actual Cases Completed
42. Average Time for Adaptations (in days)
Slide 42
For the FY 2011-12 the survey date was replaced with the referral date for the survey to instructing contractor
phase
3 - EXCELLENT STANDARDS
0
10
20
30
40
50
60
70
80
90
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
March
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
Referral to Completion
Referral to Survey
Survey (Referral for FY 2011-12) to
Instructing Contractor
Referral to Instructing Contractor
44. Corporate Plan Priority
5 - COMMUNITIES
Working with communities to deliver joint
objectives
Slide 44
45. Bron Afon Members (shown by age band)
Slide 45
5 - COMMUNITIES
0
200
400
600
800
1000
1200
1400
1600
1800
2000
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
Unspecified
Over 55
41 – 55
26 – 40
16 – 25
Under 16
46. Funds Brought in to Torfaen by us for Investment (Cumulative
from April 2009)
Slide 46
5 - COMMUNITIES
£0
£1,000,000
£2,000,000
£3,000,000
£4,000,000
£5,000,000
£6,000,000
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
48. New Jobs Created in Bron Afon
Slide 48
7 - SKILLS
0
10
20
30
40
50
60
70
80
90
100
Mar-
Dec
2008
B/Fwd
Jan-
Mar
2009
Apr-
Jun
2009
Jul –
Sep
2009
Oct –
Dec
2009
Jan-
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
April
to Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
49. Number of Apprentice’s and Training Places
Slide 49
7 - SKILLS
0
10
20
30
40
50
60
Oct -
Dec
2008
Jan -
Mar
2009
Apr -
Jun
2009
Jul –
Sep
2009
Oct –
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
Number in Training
Other Training places in Bron
Afon
50. Number of Training hours provided to members of Bron Afon
Slide 50
7 - SKILLS
0
200
400
600
800
1,000
1,200
1,400
1,600
Oct-
Dec
2008
Jan-
Mar
2009
Apr-
Jun
2009
Jul –
Sep
2009
Oct –
Dec
2009
Jan-
Mar
2010
Apr-
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
51. Percentage of Contractors within NP4/NP44, Newport or Cardiff –
based on number of contractors
Slide 51
0%
10%
20%
30%
40%
50%
60%
70%
80%
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
NP4 or NP44 Newport
Cardiff Outside of areas
52. Percentage of Contractors within NP4/NP44, Newport or Cardiff –
based on spend
Slide 52
0%
10%
20%
30%
40%
50%
60%
70%
80%
Jan -
Mar
2009
Apr -
Jun
2009
Jul -
Sep
2009
Oct -
Dec
2009
Jan -
Mar
2010
Apr -
Jun
2010
Jul -
Sep
2010
Oct -
Dec
2010
Jan -
Mar
2011
Apr -
Jun
2011
Jul -
Sep
2011
Oct -
Dec
2011
Jan -
Mar
2012
Apr -
Jun
2012
Jul -
Sep
2012
Oct -
Dec
2012
Jan -
Mar
2013
NP4 or NP44 Newport
Cardiff Outside of areas
53. WHQS Compliancy
Slide 53
8 - ASSETS
Component Stock Count (IBS) Compliant Not Compliant % compliant
Roofs and associated components 7,997 7,698 299 96%
Windows 7,997 7,997 0 100%
External Doors 7,997 7,997 0 100%
Kitchens 7,997 7,164 833 90%
Bathrooms 7,997 7,292 705 91%
Energy Rating (SAP >=65) 7,997 5,648 2,349 71%
Central Heating Systems 7,997 7,313 684 91%
Electrical Systems 7,997 7,029 968 88%
Mains powered smoke detectors 7,997 7,758 239 97%
Gardens and external storage up and
including the boundary of the property 7,997 6,427 1,570 80%
54. Facilities Management
Slide 54
8 - ASSETS
Service provision Standard Performance
Grass cutting and litter
picking
Minimum of 4 Weekly Team 1 (Blaenavon –
Pontypool) = 18 days.
Team 2 (Cwmbran East) =
20 days.
Team 3 (Cwmbran west) =
19 days.
Cleaning and duty of care
checking of low rise blocks
of flats.
Minimum of 4 Weekly. Average 12 visits per year
which divided by 365 days
= 30 days average. (2012
– 2013)
Cleaning and duty of care
checking of Fairview Court
Minimum of 1 week 45 Visits divided by 365
days = 8 days average.
Cleaning and duty of care
checking of Monmouth
House and The Tower
Minimum of 1 week plus
spot clean introduced from
January 2012.
Average 52 visits divided
by 365 days = 7 days.