1. Professional Work Resume
Professional Summary
· Enthusiastic Community Support Staff who is a fast learner and can deliver results
quickly. While also being adept at providing valuable relief to busy career parents.
Maintains a clean driving record and brings useful experience as an excellent and yet
careful driver for any type of transporting. Enthusiastic Personal Assistant who is a fast
learner and can deliver results quickly and a mental health professional driven to help
others overcome personal obstacles.
· Comfortable working autonomously or in a team-based setting. Team-oriented [CSS]
with strong track record of establishing solid respectful relationships with clients, and co-
workers, while also trained for administrating medication, CPR & First Aid trained, along
with being trained and personally performed the Heimlich Maneuver correctly while
following every precautions that followed saving their life.
· Always remained driven to help others overcome personal obstacles Mental health
professional driven to help others overcome personal obstacles and keeping them with
as much independence as possible because everyone wants to be on their own
therefore we try to make that as real as we can.
Work Experience
Community Options April 2011-May 2012
Community Support Staff
· Participated in unit based Quality Assurance Program. Frequently commended for
maintaining the safety, respect and dignity of residents. Cleaned and sterilized
instruments and disposed of contaminated supplies properly for example using a needle
to check blood sugar levels for the Diabetic individuals I worked with. Ensured HIPAA
compliance while never exploiting them in any way to maintain their individual privacy at
all times.
· Maintained patient privacy and confidential patient information. Provided on-call care at
all times of day and night .Provided caring companionship to elderly and
developmentally disabled patients.
· My skills with handling negative or rude situations also were exceptional with this job as
a Community Support Staff. I could easily convince the individuals to calm down or
change their mind when making a not so good decision whether it was spending all of
their weekly money on one item or I even talked with an individual who wanted to hurt
his self because of their conservator (a person who has control or say so over what they
can spend money on, go places, etc.) would not agree to a new tattoo that the individual
wanted. I always think about how and what I say before I speak to someone to avoid
someone becoming offended.
· Provided primary resident care and assistance with daily living activities. Also provided
transportation for any activities or doctor’s appointments that were scheduled for my shift
that day. I monitored them when they were cooking for themselves so that it was under
Work Resume for Brittany Phy
1224 Carolina AvenueApt. C5
Cookeville, Tn 38501
HomePhone: (931)526-8829
Cell Phone: (931) 400-1305

2. control if something happened it could be stopped before it started and monitored them
every hour while they slept for health and safety precautions.
· I also had a part in helping them to stay healthy as in suggesting something healthier to
eat instead of something that was high in calories because most of the people had a set
amount of calories they could consume in a day which was prescribed by doctor’s orders.
· I had daily notes for each person for the shift I worked and I documented everything that
we did that day along with what they did for example, if they took a nap, where we drove
to including what was done on their outing, when and what time they had their
medications which was the exact time every day. Basically everything the individuals did
on my shift was concluded in my daily notes.
Certifications
· Cookeville High School and received my GED.
· Certified in First Aid/CPR and the Heimlich maneuver by the State of Tennessee. Also I
am working toward being a certified nursing assistant (CNA), I just need to retake my
skills portion of the state test and I will be a CNA.
Qualifications
o CPR/First Aid certified
o Understands mobility assistance needs
o Calm and level-headed under duress
o Quick problem solver when thinking on your feet.
o Valid Tennessee driver's license with reliable transportation
o Almost a CNA (Certified Nursing Assistant)
o Enthusiastic , honest , respectful outgoing person
o Always maintained a positive attitude which helped to calm one down when
upset about an issue.
o My personality is easy going, making it easy to get along with anyone. I have
respect for everyone and while having an abundance of patience therefore
making it easier to work with people and customers.
Work Resume for Brittany Phy
1224 Carolina AvenueApt. C5
Cookeville, Tn 38501
HomePhone: (931)526-8829
Cell Phone: (931) 400-1305