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Simplifying Advanced Analytics to Empower
                       Business Managers


                                    The Fifth Elephant 2012, Bangalore
                                                         27th July, 2012

 @ 2012 BRIDGEi2i Analytics Solutions Pvt. Ltd. All rights reserved
I am lucky to be a part of an Analytics Solutions
                 Company in the era of Big Data
Topics we are going to discuss today

So you can decide when to escape 




 ‱ Analytics journey in a business

 ‱ Analytics adoption in businesses

 ‱ Role of Advanced Analytics Apps
What is the link between a HURRICANE and
POP-TARTS?
Research conducted by Wal-Mart on
customer buying patterns before a hurricane

 OBVIOUS items purchased

 Bottled Water              Flashlights                   Generators
       Tarps                Chainsaw                          Mop

 The SURPRISE item - Strawberry Pop-Tarts.

                          "They are preserved until you open
                          them, the whole family can eat them,
                          and they taste good,"

                          Dan Phillips, Wal-Mart's VP, Information
                          Systems division.
Source: CNN
The analytics journey




  iNFORMATION           iNSIGHTS                  iMPACT


                           Analytics - The new Mantra of business
iNFORMATION is growing

Human generated iNFORMATION                    Big Data
                                               “Big data” refers to datasets
                                               whose size is beyond the ability of
                                               typical database software tools to
                                               capture, store, manage, and
                                               analyse.” - Mckinsey

                                                          people using mobile
Machine generated iNFORMATION
                                                 4B       phones in 2010

                                                          pieces of content shared
                                                30 B      on Facebook every month
                                                          Network sensor nodes
                                                          present across transport,
                                                30 M      auto and other sectors


Increasing Diversity and Volume of Data lead to emergence of Big Data and
challenge of how to manage it
iNFORMATION is data+


  Data is BIG                              Data is HOT




                                            Total Lifetime Grosses
                                            Worldwide: $110,206,216



     Data is valuable if it is leveraged to derive iNSIGHTS
iNSIGHTS – what?

                                   Hmmm
 I wonder
                                   what iNSIGHTS can
                                   iNFORMATION
                                   provide?




I now know what I                               I can see more money
                    I can now personalize
    never knew
Illustrative iNSIGHTS for a Marketing Manager



                                 WHAT WILL
                WHO WILL           SHE BUY
                   BUY?          NOW? NEXT?
                                 HOW MUCH?




                 WHEN              HOW
                 WILL SHE        SHOULD I
                BUY? HOW        REACH HER?
                 OFTEN?         HOW OFTEN?




              Helps me take informed decisions
The Analytics iMPACT



Maximize                                        Increase
revenue,                                         agility &
margins                                       performance



Mitigate
                                              Reduce cost
  risk


     Analytics iMPACT needs to measurable & sustainable
Illustrative iMPACT for the Marketing Manager


      More Customer



      More Revenue
      from Customer



      Add Customer
      at a Lower Cost




         Competing on analytics
Converting iNFORMATION to iNSIGHTS has
potential to deliver significant iMPACT


$300 B potential annual value to US health care




       potential annual value to Europe’s public sector
€250 B
       administration




        potential increase in retailers’ operating margins
 60%
        possible with big data
                                                             Source: Mckinsey
Successful analytics adoption has
   demonstrated iMPACT
Netflix example


   Right                 Right                 Better
   Movie                 People                Revenue




   1999: Revenue $5      M              2006: Revenue $     1B
At the heart of Netflix's business is a complex analytics engine which is
portrayed as simple tool customers which provides movie recommendation
based on customers' choices and feedback – to optimize both the customer's
taste and Netflix's inventory.


             Complex analytics    made easy    better adoption

but adoption of analytics in business
 continues to be a challenge

   70% uses analytics for 2 and fewer functions
                                                    36
                                 33



                                                                       17
                                                                                         13


               1

             None            Using for 1        Using for 2        Using for 3      Using 4 above

        The 6 areas or functions are Sales, Marketing, Customer service, Product/service pricing,
        Product/service delivery and New product/service development



 BIG DATA growing prominence, Lack of Analytics will evolve as the “Achilles Heel”

Source: Accenture
What enables successful analytics adoption?
  People           Data Scientists |Business Manager   iNFORMATION Access
      iNFORMATION: Who can ask the right               Internal – integrated access to multiple
      questions and get the right iNFORMATION          sources
      iNSIGHTS: Derive actionable iNSIGHTS             Hidden - hidden in the system due
      from iNFORMATION                                 unwillingness of stakeholders to share

      iMPACT: Effectively implement iNSIGHTS           External - purchased from third-party or
      to deliver business iMPACT                       available in public domain


  Tools and Techniques                                 Policies
   That can help individuals and organizations         Policies to data protection - privacy,
   to integrate, analyze, visualize, and               security, intellectual property, and
   consume                                             liability


                             Test, Solve and Institutionalize Analytics
Source: Mckinsey
With growing demand for managers with
analytical skills, the gap in analytics tools need
to be filled quickly

 Projected need for 1.5 million additional managers and analysts in
 the United States who can ask the right questions and consume
 the results of the analysis of Big Data effectively.
                                                                 Source: Mckinsey




 The need is for:
 Simple to use app which has ability to perform complex Analytics to enable
 business manager derive actionable iNSIGHTS
The GAP – Advanced Analytics Apps
 PERSONAL COMPUTING & HANDHELD DEVICES




User
Needs            Complex                                                   Simple

 ANALYTICS TOOLS and APPLICATIONS
        Data scientist              Business managers          Business managers
                                    with analytics needs


                     Robust
                     Analytics
                     Tools                 ---                  Simple desktop applications




Will business friendly Apps emerge in analytics as tablets did in personal computing?
Features of an advanced analytics app



          Easy to           Affordable           Available         Actionable
            use                                                    iNSIGHTS




                                                                Fact-based discussions
                                                                Data-driven decisions
    Simple, intuitive      Pay per use       Accessible        Embedded predictive
     interface              Shared             anywhere           analytics
    Fast results            infrastructure    Sharing &         Machine intelligence
    No learning curve                          collaboration      based decisions
    No deep statistical                                          Interactive
     knowledge needed                                              visualization



         Cloud based pre-packaged advanced analytics based solutions
Our baby-steps in the journey


    Survey Data

                                               High Attrition Group –
                                                 1-3 years vintage




 VISUALIZE     Data
                                              Comment on areas of improvement




  ANALYZE     Data

                                 Word cloud                               Theme cloud




 Derive   INSIGHTS



  SHARE Findings


Survey Data
                      +                                             =                   NSIGHTS
The Evolution of Analytics will continue


                                The Evolution

                                   Surviving on
                                   Analytics
  The Present
                                   The Science of Survival
    COMPETING
    on Analytics

    The Science of Winning
THANK YOU

E-Mail – enquiries@bridgei2i.com
LinkedIn -
http://www.linkedin.com/company/bridgei2i
-analytics-solutions
Facebook – http://tinyurl.com/bridgei2ifb
Twitter - @BRIDGEi2i
Web – www.bridgei2i.com

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Simplifying Advanced Analytics to Empower Business Managers

  • 1. Simplifying Advanced Analytics to Empower Business Managers The Fifth Elephant 2012, Bangalore 27th July, 2012 @ 2012 BRIDGEi2i Analytics Solutions Pvt. Ltd. All rights reserved
  • 2. I am lucky to be a part of an Analytics Solutions Company in the era of Big Data
  • 3. Topics we are going to discuss today
 So you can decide when to escape  ‱ Analytics journey in a business ‱ Analytics adoption in businesses ‱ Role of Advanced Analytics Apps
  • 4. What is the link between a HURRICANE and POP-TARTS?
  • 5. Research conducted by Wal-Mart on customer buying patterns before a hurricane OBVIOUS items purchased Bottled Water Flashlights Generators Tarps Chainsaw Mop The SURPRISE item - Strawberry Pop-Tarts. "They are preserved until you open them, the whole family can eat them, and they taste good," Dan Phillips, Wal-Mart's VP, Information Systems division. Source: CNN
  • 6. The analytics journey iNFORMATION iNSIGHTS iMPACT Analytics - The new Mantra of business
  • 7. iNFORMATION is growing Human generated iNFORMATION Big Data “Big data” refers to datasets whose size is beyond the ability of typical database software tools to capture, store, manage, and analyse.” - Mckinsey people using mobile Machine generated iNFORMATION 4B phones in 2010 pieces of content shared 30 B on Facebook every month Network sensor nodes present across transport, 30 M auto and other sectors Increasing Diversity and Volume of Data lead to emergence of Big Data and challenge of how to manage it
  • 8. iNFORMATION is data+ Data is BIG Data is HOT Total Lifetime Grosses Worldwide: $110,206,216 Data is valuable if it is leveraged to derive iNSIGHTS
  • 9. iNSIGHTS – what? Hmmm
 I wonder what iNSIGHTS can iNFORMATION provide? I now know what I I can see more money I can now personalize never knew
  • 10. Illustrative iNSIGHTS for a Marketing Manager WHAT WILL WHO WILL SHE BUY BUY? NOW? NEXT? HOW MUCH? WHEN HOW WILL SHE SHOULD I BUY? HOW REACH HER? OFTEN? HOW OFTEN? Helps me take informed decisions
  • 11. The Analytics iMPACT Maximize Increase revenue, agility & margins performance Mitigate Reduce cost risk Analytics iMPACT needs to measurable & sustainable
  • 12. Illustrative iMPACT for the Marketing Manager More Customer More Revenue from Customer Add Customer at a Lower Cost Competing on analytics
  • 13. Converting iNFORMATION to iNSIGHTS has potential to deliver significant iMPACT $300 B potential annual value to US health care potential annual value to Europe’s public sector €250 B administration potential increase in retailers’ operating margins 60% possible with big data Source: Mckinsey
  • 14. Successful analytics adoption has demonstrated iMPACT Netflix example Right Right Better Movie People Revenue 1999: Revenue $5 M 2006: Revenue $ 1B At the heart of Netflix's business is a complex analytics engine which is portrayed as simple tool customers which provides movie recommendation based on customers' choices and feedback – to optimize both the customer's taste and Netflix's inventory. Complex analytics made easy better adoption
  • 15. 
but adoption of analytics in business continues to be a challenge 70% uses analytics for 2 and fewer functions 36 33 17 13 1 None Using for 1 Using for 2 Using for 3 Using 4 above The 6 areas or functions are Sales, Marketing, Customer service, Product/service pricing, Product/service delivery and New product/service development BIG DATA growing prominence, Lack of Analytics will evolve as the “Achilles Heel” Source: Accenture
  • 16. What enables successful analytics adoption? People Data Scientists |Business Manager iNFORMATION Access iNFORMATION: Who can ask the right Internal – integrated access to multiple questions and get the right iNFORMATION sources iNSIGHTS: Derive actionable iNSIGHTS Hidden - hidden in the system due from iNFORMATION unwillingness of stakeholders to share iMPACT: Effectively implement iNSIGHTS External - purchased from third-party or to deliver business iMPACT available in public domain Tools and Techniques Policies That can help individuals and organizations Policies to data protection - privacy, to integrate, analyze, visualize, and security, intellectual property, and consume liability Test, Solve and Institutionalize Analytics Source: Mckinsey
  • 17. With growing demand for managers with analytical skills, the gap in analytics tools need to be filled quickly Projected need for 1.5 million additional managers and analysts in the United States who can ask the right questions and consume the results of the analysis of Big Data effectively. Source: Mckinsey The need is for: Simple to use app which has ability to perform complex Analytics to enable business manager derive actionable iNSIGHTS
  • 18. The GAP – Advanced Analytics Apps PERSONAL COMPUTING & HANDHELD DEVICES User Needs Complex Simple ANALYTICS TOOLS and APPLICATIONS Data scientist Business managers Business managers with analytics needs Robust Analytics Tools --- Simple desktop applications Will business friendly Apps emerge in analytics as tablets did in personal computing?
  • 19. Features of an advanced analytics app Easy to Affordable Available Actionable use iNSIGHTS Fact-based discussions Data-driven decisions  Simple, intuitive  Pay per use  Accessible  Embedded predictive interface  Shared anywhere analytics  Fast results infrastructure  Sharing &  Machine intelligence  No learning curve collaboration based decisions  No deep statistical  Interactive knowledge needed visualization Cloud based pre-packaged advanced analytics based solutions
  • 20. Our baby-steps in the journey Survey Data High Attrition Group – 1-3 years vintage VISUALIZE Data Comment on areas of improvement ANALYZE Data Word cloud Theme cloud Derive INSIGHTS SHARE Findings Survey Data + = NSIGHTS
  • 21. The Evolution of Analytics will continue The Evolution Surviving on Analytics The Present The Science of Survival COMPETING on Analytics The Science of Winning
  • 22. THANK YOU E-Mail – enquiries@bridgei2i.com LinkedIn - http://www.linkedin.com/company/bridgei2i -analytics-solutions Facebook – http://tinyurl.com/bridgei2ifb Twitter - @BRIDGEi2i Web – www.bridgei2i.com