SlideShare ist ein Scribd-Unternehmen logo
1 von 32
Downloaden Sie, um offline zu lesen
Source: Salesforce.com
Ask your followers questions!
A well-crafted, timely & intriguing
question will generate twice as many
comments as other posts.
1 Content Idea
Source: The Social Habit, eMarketer
74% of consumers who message
a brand on Twitter want a
response within an hour - but it
takes the average brand nearly 8
hours to respond.
2 Strategy
What to track for a solid overview
of your Twitter performance:
- Average clicks
per link
- # of mentions
- Average # of
favorites
- Average RTs
- Follower growth
3 Analytics
Create & nurture an easily
recognizable brand culture to
humanize your brand and help
your followers relate to your
content and feel comfortable
interacting with you.
4 Strategy
For each campaign, design a
social post template to help with
consistency and branding, as well as
reduce the number of design hours.
5 Creative
On average, tweets less than 100
characters receive 17% higher
engagement – this leaves room
for RTs and comments!
Source: Twitter
6 Twitter
Think about your response
guidelines or crisis guidelines.
Real-time customer service is
critical in social media, so respond
to questions, comments & criticism
in an open and friendly way.
7 Customer Service
Think about your response
guidelines or crisis guidelines.
Real-time customer service is
critical in social media, so respond
to questions, comments & criticism
in an open and friendly way.
8 Instagram
Twitter recognizes any tweet that
begins with a @username as a reply –
your followers won’t see it, only the
person you’re “replying” to!
9 Twitter
YouTube10 Instagram
On Instagram, brands receive 58x
more engagement per follower than
Facebook & 120x more engagement
per follower than Twitter.
11 Facebook Strategy
PTAT (People Talking About This) is
the number of people generating
stories about your content during
the past week, including engagement
with individual posts.
Running a social campaign?
Create a unique hashtag and several
posts with creative specifically for
your campaign to increase reach and
fan participation.
12 Strategy
Planned content is great – but it’s
only half the story.
Some of the best moments come in
real-time, so be ready to adjust your
calendar for unplanned events.
13 Strategy
Source: Salesforce.com
Giveaways!
Social posts containing “$ off” receive
55% higher engagement & posts with
the word “coupon” receive 39% higher
engagement.
14 Content Idea
No one likes getting blasted with ads
all day long.
Keep your brand in the background
by creating content your audience will
find engaging, useful, and unique.
15 Strategy
Source: Salesforce.com
For example, do you sell ice cream?
Follow popular hashtags such as
#summer or #heatwave and send
personalized offers for an ice
cream cone!
16 Content Idea
While it’s often best to use your brand’s
fonts & colors, sometimes you have to
deviate to stand out! Just stay
consistent within each campaign so
your fans recognize your content.
17 Creative
Source: Salesforce.com
18 Facebook Strategy
Posts less than 40 characters receive
86% higher engagement.
Posts less than 80 characters receive
66% higher engagement.
An easy way to create a consistent
look for your social creative is to use
the same filter on all photography.
19 Creative
Source: Salesforce.com
On average, “fill in the blank” posts
receive 9 times more comments
than other posts.
20 Content Idea
Source: Salesforce.com
Experiment with Pinterest’s rich
product pins, which include details
such as your brand logo, updated
pricing, & availability.
21 Pinterest Strategy
Measure your Instagram
engagement by followers, likes,
comments, and responses. Then,
integrate the qualities of your most
successful content into future posts.
22 Instagram
23 YouTube
The more subscribers you have,
the more newsfeeds your videos
will appear in, producing more
views and shares to increase your
content’s virality.
On average, tweets less than 100
characters receive 17% higher
engagement – this leaves room
for RTs and comments!
Source: Buffer
24 Twitter
Create a content calendar.
You shouldn’t plan everything
(spontaneity is great), but plan as
much as you can! We recommend
finalizing all copy and creative at
least a month in advance.
25 Strategy
Transform your new Favorites
tab into a board of brand
high-fives by favoriting all
recommendations, testimonies
& positive tweets from others.
Source: TheNextWeb
26 Twitter
Think of each post as a springboard
for conversation.
Here’s how the perfect conversation
track looks:
Original post → fan response → brand
response → fan response or share.
27 Strategy
On average, brand tweets receive 30%
higher engagement between 8am -
7pm, including Saturdays & Sundays.
Source: Salesforce.com
28 Twitter
Your brand’s voice shouldn’t
change, but your tone should vary
from conversation to conversation.
29 Strategy
78% of engagement with a brand’s
tweets is in the form of retweets.
30 Twitter
Call our team to take your social
media strategy to the next level.
(855) 281-4500
www.brickfish.com

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30 Social Media Tips to Increase Your Followers and Engagement

  • 1.
  • 2. Source: Salesforce.com Ask your followers questions! A well-crafted, timely & intriguing question will generate twice as many comments as other posts. 1 Content Idea
  • 3. Source: The Social Habit, eMarketer 74% of consumers who message a brand on Twitter want a response within an hour - but it takes the average brand nearly 8 hours to respond. 2 Strategy
  • 4. What to track for a solid overview of your Twitter performance: - Average clicks per link - # of mentions - Average # of favorites - Average RTs - Follower growth 3 Analytics
  • 5. Create & nurture an easily recognizable brand culture to humanize your brand and help your followers relate to your content and feel comfortable interacting with you. 4 Strategy
  • 6. For each campaign, design a social post template to help with consistency and branding, as well as reduce the number of design hours. 5 Creative
  • 7. On average, tweets less than 100 characters receive 17% higher engagement – this leaves room for RTs and comments! Source: Twitter 6 Twitter
  • 8. Think about your response guidelines or crisis guidelines. Real-time customer service is critical in social media, so respond to questions, comments & criticism in an open and friendly way. 7 Customer Service
  • 9. Think about your response guidelines or crisis guidelines. Real-time customer service is critical in social media, so respond to questions, comments & criticism in an open and friendly way. 8 Instagram
  • 10. Twitter recognizes any tweet that begins with a @username as a reply – your followers won’t see it, only the person you’re “replying” to! 9 Twitter
  • 11. YouTube10 Instagram On Instagram, brands receive 58x more engagement per follower than Facebook & 120x more engagement per follower than Twitter.
  • 12. 11 Facebook Strategy PTAT (People Talking About This) is the number of people generating stories about your content during the past week, including engagement with individual posts.
  • 13. Running a social campaign? Create a unique hashtag and several posts with creative specifically for your campaign to increase reach and fan participation. 12 Strategy
  • 14. Planned content is great – but it’s only half the story. Some of the best moments come in real-time, so be ready to adjust your calendar for unplanned events. 13 Strategy
  • 15. Source: Salesforce.com Giveaways! Social posts containing “$ off” receive 55% higher engagement & posts with the word “coupon” receive 39% higher engagement. 14 Content Idea
  • 16. No one likes getting blasted with ads all day long. Keep your brand in the background by creating content your audience will find engaging, useful, and unique. 15 Strategy
  • 17. Source: Salesforce.com For example, do you sell ice cream? Follow popular hashtags such as #summer or #heatwave and send personalized offers for an ice cream cone! 16 Content Idea
  • 18. While it’s often best to use your brand’s fonts & colors, sometimes you have to deviate to stand out! Just stay consistent within each campaign so your fans recognize your content. 17 Creative
  • 19. Source: Salesforce.com 18 Facebook Strategy Posts less than 40 characters receive 86% higher engagement. Posts less than 80 characters receive 66% higher engagement.
  • 20. An easy way to create a consistent look for your social creative is to use the same filter on all photography. 19 Creative
  • 21. Source: Salesforce.com On average, “fill in the blank” posts receive 9 times more comments than other posts. 20 Content Idea
  • 22. Source: Salesforce.com Experiment with Pinterest’s rich product pins, which include details such as your brand logo, updated pricing, & availability. 21 Pinterest Strategy
  • 23. Measure your Instagram engagement by followers, likes, comments, and responses. Then, integrate the qualities of your most successful content into future posts. 22 Instagram
  • 24. 23 YouTube The more subscribers you have, the more newsfeeds your videos will appear in, producing more views and shares to increase your content’s virality.
  • 25. On average, tweets less than 100 characters receive 17% higher engagement – this leaves room for RTs and comments! Source: Buffer 24 Twitter
  • 26. Create a content calendar. You shouldn’t plan everything (spontaneity is great), but plan as much as you can! We recommend finalizing all copy and creative at least a month in advance. 25 Strategy
  • 27. Transform your new Favorites tab into a board of brand high-fives by favoriting all recommendations, testimonies & positive tweets from others. Source: TheNextWeb 26 Twitter
  • 28. Think of each post as a springboard for conversation. Here’s how the perfect conversation track looks: Original post → fan response → brand response → fan response or share. 27 Strategy
  • 29. On average, brand tweets receive 30% higher engagement between 8am - 7pm, including Saturdays & Sundays. Source: Salesforce.com 28 Twitter
  • 30. Your brand’s voice shouldn’t change, but your tone should vary from conversation to conversation. 29 Strategy
  • 31. 78% of engagement with a brand’s tweets is in the form of retweets. 30 Twitter
  • 32. Call our team to take your social media strategy to the next level. (855) 281-4500 www.brickfish.com