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1
How to Prevent Your
Organisation’s IP from Being
Stolen
Brian Miller
Senior Associate
IP, IT & Commercial
Stone King LLP
2
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
COPYRIGHT
What Is Copyright?
Definition
• Subsistence
– Literary (includes computer programs)
– dramatic,
– musical and
– artistic works
• no copyright in idea
3
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
How Do I Protect It?
– Unlike trade marks, cannot register copyright
– make sure you
• save a copy
• do not amend
• back it up
• lock safely away or encrypt
COPYRIGHT
4
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
COPYRIGHT
How Do I Protect It?
– use the copyright sign © on all materials
– if software, bank with ‘escrow agent’, who will:
• Test
• Release to named party on certain events
5
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
COPYRIGHT
What Happens if Someone Copies My Work?
– Be sure that it is your work that has been
copied
Has the “Copy Test” Been Satisfied?
– Must be “substantial”
– General rule of thumb: >50%
– If satisfied, do not delay
6
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
COPYRIGHT
How Long Does It Last?
• original literary, dramatic, musical and artistic
works)
– life of the author plus 70 years
– computer-generated works: 50 years
• films: life of principal director plus 70 years
• Broadcasts: 50 years
• Sound recordings: 50 years
• Typographical arrangements: 25 years
7
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
TRADE MARKS
Why Register?
• Cannot easily protect a name
• Preventing infringements costly without
• Protected from the date of registration
• No need to prove reputation
• Protection nationwide
NB. groundless threats
8
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
TRADE MARKS
How Do I Register?
• Easy application process
• Supply name and/or mark to IPO
• Work out “classes”
• £200 per mark plus £50 per class
9
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
TRADE MARKS
How Long Does It Take?
• 4 weeks before advertisement
• 8 weeks for opposition
• 4 weeks for final processing
• Total time: 4 months from receipt of application
10
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
TRADE MARKS
What Does It Protect?
• Name and logo
• In classes for which registered
Where?
• United Kingdom only
• If EU or overseas protection required, register:
– EU trade mark (EEA protection)
– international mark (Madrid Protocol); or
– individual mark in the countries of concern
11
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
TRADE MARKS
How Do I Protect My Mark After Registration?
• Fundamentally need do nothing (other than renew)
• ™ during application, ® after
• if mark used or copied, do not delay
12
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
TRADE MARKS
How Long Does It Last?
• Ten years
• Can renew indefinitely
• “Use or lose”
13
DESIGNS: DESIGN RIGHTS
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
• Process and reasons for registering similar to TMs
• For registration to be valid, design must:
– be new
– have individual character
• Period of protection:
– five years
– Renewable for up to twenty-five years
• Unregistered designs similar to copyright
14
INVENTIONS: PATENTS
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
• Process and reasons for registering similar
• detailed specification must be:
– watertight
– reveal process of production
– capable of registration:
• new
• have an inventive step: not obvious
• capable of being used in industry
• not on a list of excluded items
15
INVENTIONS: PATENTS
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
– software generally not patentable in UK and EU
• must renew it every year after the 5th year for up to 20
years protection
• Fees vary (generally much more expensive)
16
WEBSITES, DOMAIN NAMES & HOSTING
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
WEBSITES
How Do I Know If I Own the Code In My Website?
• Commissioning Developers
• Ensure contract watertight on copyright
• In absence of agreement, copyright vests in the developer!
• Employees
• CDPA, s.11(2): employer is first owner BUT
• Must be ‘in course of employment’
• Is it the developer’s work?
• Possession is 9/10ths…
Make sure these rights are in the contract..
17
WEBSITES, DOMAIN NAMES & HOSTING
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
DOMAIN NAMES
How Do I Know If Own My Domain Name?
• Ensure your organisation is the registered owner of the
domain (check on WHOIS, eg. www.123-
reg.co.uk/domain-names/)
• registrations in employee’s name to be avoided
• Don’t forget to keep tabs on renewal
18
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
Whois record for nspcc.org.uk
Domain name:
nspcc.org.uk
Registrant:
NSPCC
Registrant type:
UK Registered Charity, (Charity number: 216401)
Registrant's address:
NSPCC
42 Curtain Road
London
EC2A 3NH
United Kingdom
Registrar:
Webfusion Ltd t/a 123-reg [Tag = 123-REG]
URL: http://www.123-reg.co.uk
Relevant dates:
Registered on: before Aug-1996
Expiry date: 11-May-2013
Last updated: 08-Jun-2011
19
WEBSITES, DOMAIN NAMES & HOSTING
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
DOMAIN NAMES
What’s to Stop Someone Registering A Similar Name?
• nothing!
• buy identical domains for generic and TLD domains
• if cybersquatter appears, complain to registrar
• allowing cybersquatters can result in
– damage to brand
– theft of business or donations
• register a trade mark relating to domain name
20
WEBSITES, DOMAIN NAMES & HOSTING
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
DOMAIN NAMES
How Do I Know My Domain Name Does Not Infringe
Another’s?
• Carry out checks (Google)
• Check Trade Marks Register and Trade Marks Journal
• Look on Companies House for similar company names
• Use a specialised agent if concerned
21
WEBSITES, DOMAIN NAMES & HOSTING
ENSURING YOUR ORGANISATION'S IP IS
PROPERLY PROTECTED
HOSTING
How Do I Know I Control My Hosting Account?
• unless account in organisation’s name, you don’t
• developers often prefer to use own hosting
• agree in contract that:
– account in organisation’s name; or
– full access to be given, both during and after term
– developer to transfer all digital assets/code upon
termination
22
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Domain Name
• Check name not infringing a third party’s rights
Make Sure You Own Your Content
• no good paying for someone else’s content
• ensure adequate warranties regarding ownership
• extracts from other sites an infringement unless “fair dealing”
• “thumbnails” of another’s photos will infringe copyright
• lifting standard terms will infringe copyright
• defamatory statements can create liability
23
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Disability Discrimination
Equality Act 2010
• website owners, broadcasters and services providers
• duty to ensure sites and services are user-friendly
• applies to visual impairment and other disabilities
• no clear guidelines as to what “accessible” means…
24
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Disability Discrimination
Guidelines issued by World Wide Web Consortium (W3C):
• ensure information in colour available without
• have a button to increase size of text
• ensure background/foreground colours contrasted
• compatibility with text reading software
• for every non-text element, text-equivalent version
• can turn off blinking, updating, scrolling, moving objects
25
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Display of Mandatory Information
Electronic Commerce (EC Directive) Regulations 2000:
• full name and address of site owner
• email and other contact details (‘contact form’ not sufficient)
• company registration number and registered charity number
• if subject to an authorisation scheme, particulars
• VAT number (even if the website is not being used for e-
commerce transactions)
26
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Privacy Policy/Notice
Data Protection Act requires data to be processed “fairly”
Not processed fairly unless data subject knows
• identity of processor
• purpose(s) for which information will be processed
• any further information necessary to enable fair processing, eg.
– how the data will be used
– to whom the information will be transmitted
– whether the information is likely to leave the EEA
– means of gathering information, including use of cookies
Displaying a privacy notice obvious way to satisfy these legal requirements.
27
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Privacy Policy/Notice
"Sensitive (personal) data" (e.g. about a person's health)
– must only be collected if explicit consent obtained
– statement all subjects have right to see information
– opt-out box providing an opportunity to refuse
28
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Cookies
Website operator must not
• store or gain access to information
• stored in the computer of user unless user
– “provided with clear and comprehensive information…
– about the purposes of the storage of, or access to,
that information” and
– “has given his or her consent”*
* Privacy and Electronic Communications (EC Directive) (Amendment) Regs 2011
29
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
So How Do I Obtain a Valid Consent?
• ‘pop-ups’ one method
• referring to a Privacy Policy not ideal
• see ICO’s guidance notes for technical detail (or look at
its Privacy Notice)
30
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
So How Do I Obtain A Valid Consent?
31
ALL WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Terms and Conditions of Use
• advisable if any degree of interactivity possible by user
• ensure applicable law stated
32
E-COMMERCE WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Formation of Contract
• Ensure customers agree to standard T&Cs
• If contract created online, must:
– include details of:
• technical steps to conclude a contract
• means of correcting errors
• language of the contract
• any applicable code of conduct
– allow customer to access, store and reproduce T&Cs
– acknowledge receipt of order
33
E-COMMERCE WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Distance Selling Regulations
No. of detailed requirements concerning:
• provision of information
• statutory right of cancellation
• supply goods within 30 days
• allowing consumers to open/return goods
• providing a refund within thirty days
34
E-COMMERCE WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Online Advertising
• no one source for all rules
• CAP Code main rules (enforced/administered by ASA)
All marketing communications should:
• be "legal, decent, honest and truthful"
• not include anything likely to cause offence
• not be misleading and can be substantiated
• be prepared with a sense of responsibility to consumers/society
• respect the principles of fair competition
• not bring advertising into disrepute
Code not statutory but adverse ASA adjudication is bad publicity
35
E-COMMERCE WEBSITES
HOW DO I KNOW MY ORGANISATION’S
WEBSITE IS LEGALLY COMPLIANT?
Payment Processing
Online card payments must be PCI compliant
• Number of stringent requirements
• Best to outsource to a provider
– Eg Worldpay, Paypal
• Failure to comply can mean large fines and removal of
merchant status
36
LEGAL PROS AND CONS OF PUTTING
DATA IN THE CLOUD
Security
• If provider not using adequate security, data never safe
– Adequate firewalls
– Adequate encryption
• Data Protection Act, Principle 7:
“Appropriate technical and organisational measures shall
be taken against unauthorised or unlawful processing
of personal data and against accidental loss or
destruction of, or damage to, personal data.”
– IT guru must do due diligence on cloud provider
– If you cannot show this, you could be liable if breach
37
LEGAL PROS AND CONS OF PUTTING
DATA IN THE CLOUD
Security
Same applies to your website security:
Personal data accessible by a third party
=
Breach of the Data Protection Act
Get your website penetration-tested regularly!
38
LEGAL PROS AND CONS OF PUTTING
DATA IN THE CLOUD
Who Are You Contracting With?
• May be a number of providers involved
• Confirmation sub-contractors bound by same standards
of
– Security
– Confidentiality
• Main provider needs to carry can
39
LEGAL PROS AND CONS OF PUTTING
DATA IN THE CLOUD
Where is My Data?
• If data stored or transferred outside EEA, 8th Principle:
– requires adequate security measures to be in place:
– Non-US countries: model clauses signed up
– US states: entity on US Government’s Safe Harbor
List
• ICO recommends getting
– list of countries where data is likely to be processed
– details of the safeguards in place
• “If in doubt, don’t use a provider you cannot trust!”
40
LEGAL PROS AND CONS OF PUTTING
DATA IN THE CLOUD
Conclusion
Covered a lot of ground:
• copyright, trade marks, designs and patents
• ensuring your website, domain names and hosting are
– within its ownership and control
– legally compliant
• putting your data in the cloud: do the advantages
outweigh the risks?
For a whistle-stop tour of today’s workshop, go to
QuickPoints on the firm’s website:
– Is Your Website Legally Compliant
– Cloud Computing: What You Need To Know

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How to Prevent Your Organisation’s IP from Being Stolen by Brian Miller Solicitor

  • 1. 1 How to Prevent Your Organisation’s IP from Being Stolen Brian Miller Senior Associate IP, IT & Commercial Stone King LLP
  • 2. 2 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED COPYRIGHT What Is Copyright? Definition • Subsistence – Literary (includes computer programs) – dramatic, – musical and – artistic works • no copyright in idea
  • 3. 3 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED How Do I Protect It? – Unlike trade marks, cannot register copyright – make sure you • save a copy • do not amend • back it up • lock safely away or encrypt COPYRIGHT
  • 4. 4 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED COPYRIGHT How Do I Protect It? – use the copyright sign © on all materials – if software, bank with ‘escrow agent’, who will: • Test • Release to named party on certain events
  • 5. 5 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED COPYRIGHT What Happens if Someone Copies My Work? – Be sure that it is your work that has been copied Has the “Copy Test” Been Satisfied? – Must be “substantial” – General rule of thumb: >50% – If satisfied, do not delay
  • 6. 6 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED COPYRIGHT How Long Does It Last? • original literary, dramatic, musical and artistic works) – life of the author plus 70 years – computer-generated works: 50 years • films: life of principal director plus 70 years • Broadcasts: 50 years • Sound recordings: 50 years • Typographical arrangements: 25 years
  • 7. 7 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED TRADE MARKS Why Register? • Cannot easily protect a name • Preventing infringements costly without • Protected from the date of registration • No need to prove reputation • Protection nationwide NB. groundless threats
  • 8. 8 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED TRADE MARKS How Do I Register? • Easy application process • Supply name and/or mark to IPO • Work out “classes” • £200 per mark plus £50 per class
  • 9. 9 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED TRADE MARKS How Long Does It Take? • 4 weeks before advertisement • 8 weeks for opposition • 4 weeks for final processing • Total time: 4 months from receipt of application
  • 10. 10 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED TRADE MARKS What Does It Protect? • Name and logo • In classes for which registered Where? • United Kingdom only • If EU or overseas protection required, register: – EU trade mark (EEA protection) – international mark (Madrid Protocol); or – individual mark in the countries of concern
  • 11. 11 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED TRADE MARKS How Do I Protect My Mark After Registration? • Fundamentally need do nothing (other than renew) • ™ during application, ® after • if mark used or copied, do not delay
  • 12. 12 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED TRADE MARKS How Long Does It Last? • Ten years • Can renew indefinitely • “Use or lose”
  • 13. 13 DESIGNS: DESIGN RIGHTS ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED • Process and reasons for registering similar to TMs • For registration to be valid, design must: – be new – have individual character • Period of protection: – five years – Renewable for up to twenty-five years • Unregistered designs similar to copyright
  • 14. 14 INVENTIONS: PATENTS ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED • Process and reasons for registering similar • detailed specification must be: – watertight – reveal process of production – capable of registration: • new • have an inventive step: not obvious • capable of being used in industry • not on a list of excluded items
  • 15. 15 INVENTIONS: PATENTS ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED – software generally not patentable in UK and EU • must renew it every year after the 5th year for up to 20 years protection • Fees vary (generally much more expensive)
  • 16. 16 WEBSITES, DOMAIN NAMES & HOSTING ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED WEBSITES How Do I Know If I Own the Code In My Website? • Commissioning Developers • Ensure contract watertight on copyright • In absence of agreement, copyright vests in the developer! • Employees • CDPA, s.11(2): employer is first owner BUT • Must be ‘in course of employment’ • Is it the developer’s work? • Possession is 9/10ths… Make sure these rights are in the contract..
  • 17. 17 WEBSITES, DOMAIN NAMES & HOSTING ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED DOMAIN NAMES How Do I Know If Own My Domain Name? • Ensure your organisation is the registered owner of the domain (check on WHOIS, eg. www.123- reg.co.uk/domain-names/) • registrations in employee’s name to be avoided • Don’t forget to keep tabs on renewal
  • 18. 18 ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED Whois record for nspcc.org.uk Domain name: nspcc.org.uk Registrant: NSPCC Registrant type: UK Registered Charity, (Charity number: 216401) Registrant's address: NSPCC 42 Curtain Road London EC2A 3NH United Kingdom Registrar: Webfusion Ltd t/a 123-reg [Tag = 123-REG] URL: http://www.123-reg.co.uk Relevant dates: Registered on: before Aug-1996 Expiry date: 11-May-2013 Last updated: 08-Jun-2011
  • 19. 19 WEBSITES, DOMAIN NAMES & HOSTING ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED DOMAIN NAMES What’s to Stop Someone Registering A Similar Name? • nothing! • buy identical domains for generic and TLD domains • if cybersquatter appears, complain to registrar • allowing cybersquatters can result in – damage to brand – theft of business or donations • register a trade mark relating to domain name
  • 20. 20 WEBSITES, DOMAIN NAMES & HOSTING ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED DOMAIN NAMES How Do I Know My Domain Name Does Not Infringe Another’s? • Carry out checks (Google) • Check Trade Marks Register and Trade Marks Journal • Look on Companies House for similar company names • Use a specialised agent if concerned
  • 21. 21 WEBSITES, DOMAIN NAMES & HOSTING ENSURING YOUR ORGANISATION'S IP IS PROPERLY PROTECTED HOSTING How Do I Know I Control My Hosting Account? • unless account in organisation’s name, you don’t • developers often prefer to use own hosting • agree in contract that: – account in organisation’s name; or – full access to be given, both during and after term – developer to transfer all digital assets/code upon termination
  • 22. 22 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Domain Name • Check name not infringing a third party’s rights Make Sure You Own Your Content • no good paying for someone else’s content • ensure adequate warranties regarding ownership • extracts from other sites an infringement unless “fair dealing” • “thumbnails” of another’s photos will infringe copyright • lifting standard terms will infringe copyright • defamatory statements can create liability
  • 23. 23 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Disability Discrimination Equality Act 2010 • website owners, broadcasters and services providers • duty to ensure sites and services are user-friendly • applies to visual impairment and other disabilities • no clear guidelines as to what “accessible” means…
  • 24. 24 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Disability Discrimination Guidelines issued by World Wide Web Consortium (W3C): • ensure information in colour available without • have a button to increase size of text • ensure background/foreground colours contrasted • compatibility with text reading software • for every non-text element, text-equivalent version • can turn off blinking, updating, scrolling, moving objects
  • 25. 25 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Display of Mandatory Information Electronic Commerce (EC Directive) Regulations 2000: • full name and address of site owner • email and other contact details (‘contact form’ not sufficient) • company registration number and registered charity number • if subject to an authorisation scheme, particulars • VAT number (even if the website is not being used for e- commerce transactions)
  • 26. 26 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Privacy Policy/Notice Data Protection Act requires data to be processed “fairly” Not processed fairly unless data subject knows • identity of processor • purpose(s) for which information will be processed • any further information necessary to enable fair processing, eg. – how the data will be used – to whom the information will be transmitted – whether the information is likely to leave the EEA – means of gathering information, including use of cookies Displaying a privacy notice obvious way to satisfy these legal requirements.
  • 27. 27 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Privacy Policy/Notice "Sensitive (personal) data" (e.g. about a person's health) – must only be collected if explicit consent obtained – statement all subjects have right to see information – opt-out box providing an opportunity to refuse
  • 28. 28 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Cookies Website operator must not • store or gain access to information • stored in the computer of user unless user – “provided with clear and comprehensive information… – about the purposes of the storage of, or access to, that information” and – “has given his or her consent”* * Privacy and Electronic Communications (EC Directive) (Amendment) Regs 2011
  • 29. 29 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? So How Do I Obtain a Valid Consent? • ‘pop-ups’ one method • referring to a Privacy Policy not ideal • see ICO’s guidance notes for technical detail (or look at its Privacy Notice)
  • 30. 30 HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? So How Do I Obtain A Valid Consent?
  • 31. 31 ALL WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Terms and Conditions of Use • advisable if any degree of interactivity possible by user • ensure applicable law stated
  • 32. 32 E-COMMERCE WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Formation of Contract • Ensure customers agree to standard T&Cs • If contract created online, must: – include details of: • technical steps to conclude a contract • means of correcting errors • language of the contract • any applicable code of conduct – allow customer to access, store and reproduce T&Cs – acknowledge receipt of order
  • 33. 33 E-COMMERCE WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Distance Selling Regulations No. of detailed requirements concerning: • provision of information • statutory right of cancellation • supply goods within 30 days • allowing consumers to open/return goods • providing a refund within thirty days
  • 34. 34 E-COMMERCE WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Online Advertising • no one source for all rules • CAP Code main rules (enforced/administered by ASA) All marketing communications should: • be "legal, decent, honest and truthful" • not include anything likely to cause offence • not be misleading and can be substantiated • be prepared with a sense of responsibility to consumers/society • respect the principles of fair competition • not bring advertising into disrepute Code not statutory but adverse ASA adjudication is bad publicity
  • 35. 35 E-COMMERCE WEBSITES HOW DO I KNOW MY ORGANISATION’S WEBSITE IS LEGALLY COMPLIANT? Payment Processing Online card payments must be PCI compliant • Number of stringent requirements • Best to outsource to a provider – Eg Worldpay, Paypal • Failure to comply can mean large fines and removal of merchant status
  • 36. 36 LEGAL PROS AND CONS OF PUTTING DATA IN THE CLOUD Security • If provider not using adequate security, data never safe – Adequate firewalls – Adequate encryption • Data Protection Act, Principle 7: “Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.” – IT guru must do due diligence on cloud provider – If you cannot show this, you could be liable if breach
  • 37. 37 LEGAL PROS AND CONS OF PUTTING DATA IN THE CLOUD Security Same applies to your website security: Personal data accessible by a third party = Breach of the Data Protection Act Get your website penetration-tested regularly!
  • 38. 38 LEGAL PROS AND CONS OF PUTTING DATA IN THE CLOUD Who Are You Contracting With? • May be a number of providers involved • Confirmation sub-contractors bound by same standards of – Security – Confidentiality • Main provider needs to carry can
  • 39. 39 LEGAL PROS AND CONS OF PUTTING DATA IN THE CLOUD Where is My Data? • If data stored or transferred outside EEA, 8th Principle: – requires adequate security measures to be in place: – Non-US countries: model clauses signed up – US states: entity on US Government’s Safe Harbor List • ICO recommends getting – list of countries where data is likely to be processed – details of the safeguards in place • “If in doubt, don’t use a provider you cannot trust!”
  • 40. 40 LEGAL PROS AND CONS OF PUTTING DATA IN THE CLOUD Conclusion Covered a lot of ground: • copyright, trade marks, designs and patents • ensuring your website, domain names and hosting are – within its ownership and control – legally compliant • putting your data in the cloud: do the advantages outweigh the risks? For a whistle-stop tour of today’s workshop, go to QuickPoints on the firm’s website: – Is Your Website Legally Compliant – Cloud Computing: What You Need To Know