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The Future of Organizational Learning
Brett Elmgren, November 25, 2013

Ask a question, or make a comment on Twitter by using hashtag: #CSSE1125
Go to: “Insert > Header & Footer” to insert
your title on all slides

2
“I believe…
through positivity, collaboration and passion we can
change our work and change our lives.”

3
Go to: “Insert > Header & Footer” to insert
your title on all slides

4
“What they see, is what you’ll get.”
The Evolution of Learning
Training & Learning
Learning

Training
•
•
•
•

Event driven
Develops a skill
Imparts new information
Based on formal
curriculum

•
•
•
•

A journey
Develops a behavior
Changes attitudes
Customized to individual
needs
“Fueling Your Learning Journey”
The Evolution of Learning
What is one thing you learned in the
past 24 hours?
How did you learn it?

in
g
ad

0%

0%

0%

0%

0%

Th

0%

Ot
he
r

0%

ad onl
in
ro
i
e
ug ng i
n
h
p
Co
nv rint
W
er
at
ch sati
o
in
ga n
vi
de
W
at
o
L is
ch
te
in
ni
gT
ng
V
to
au
In
d
a
c la io
ss
ro
om

0%

Re

Reading online
Reading in print
Through Conversation
Watching a video
On the job practice
Listening to audio
In a classroom
Other

Re

A.
B.
C.
D.
E.
F.
G.
H.
Pre-2000

2000-2008

Classroom
Instructor-led training
(ILT)

Classroom (ILT)
E-learning
Blended (E + ILT)

Formal learning
Individual focus

2008-2013
Classroom (ILT)
E-learning
Blended learning
Collaborative

Social learning
Group focus

Drivers:
1. Shifting demographics
2. The explosive rise of social media
3. Dissatisfaction with traditional organizational cultures

Sources: Bersin, From E-Learning to We-Learning, The Conference Board of Canada.
1. Shifting Demographics
Generations
Generational breakdown
•
•
•
•

17%

Traditionalists
Baby Boom Generation
Generation X
Millennial Generation

(born 1925 – 1945)
(born 1946 – 1964)
(born 1965 – 1976)
(born 1977 – 1997)

The rise of the millennials
• 50% of the workforce by 2020
6%

Traditionalists

22%

Baby boomers
Generation X

51%

20%

Millennials
Generation 2020

Sources: Bureau of Labor Statistics Employment Projections.

Traditionalists

45%
36%

Baby Boomers
Generation X
Millennials
Constantly connected…

On the movies…
the date…
During aamarathon…
AtOn big day…
2. The rise of social media
3. Dissatisfaction with the workplace
“A move from command and control, to
encourage and engage.”
- Jane Hart
Learning 1.0

to Learning 2.0

A shift from viewing learning as a product created for
learners to a collaborative and connected process involving
learners.

Sources: Learning and Development: 2011, The Conference Board of Canada.
Imagine it is 1996, and you are presented
with two business plans…

-

Current leader

-

Start-up

-

Large and
profitable

-

No money or
resources

-

Team of highly
paid professionals

-

All contributions
are made
voluntarily

-

A strategic
marketing plan to
sell to the masses

-

Revenue is
generated
through donation

- Source: Daniel Pink. Drive, 2009
Flat Army
Pervasive Learning

“The switch from a “training is an
event” fixed mindset to “learning is
a
collaborative, continuous, connecte
d and community-based” growth
mindset.
- Dan Pontefract

- Source: Dennis Callahan
3-33: Pervasive Learning Model

Source: Dan Pontefract, Flat Army 2013
Formal Learning
“A self-contained learning event, occasionally scheduled, typically
tracked, providing a comprehensive approach to a topic.”

Source: Dan Pontefract, Flat Army 2013
Formal Learning
Who won the “Most Outstanding
Player” award at the Grey Cup?
Darian Durant
Gainer the Gopher
Geroy Simon
Kory Sheets

Sh
ee
Ko
ry

Sim
oy

he
rt
ne
Ga
i

Ge
r

Go
ph
e

Du
ra
ian

0%
ts

0%
on

0%
r

nt

0%

Da
r

A.
B.
C.
D.
Fastest Responders
Seconds

Participant

Seconds

Participant
Formal Learning
Informal Learning
“Learning that occurs

primarily
spontaneously and outside of
formal, designed activities.”

“Learning at the speed of need!”
“Learning on demand!”

Source: Dan Pontefract, Flat Army 2013
Informal Learning
Informal Learning
Social Learning
“Social learning can either be
formal or informal, and involves
learning through interactions
with others.”

Source: Dan Pontefract, Flat Army 2013
Social learning is NOT social
media. Social media provides
a tool through which social
learning can thrive.
Why Enterprise Social?
•
•
•
•

Breakdown Silo’s
Drive innovation
Foster learning (informal & social)
Support a culture of collaboration
Enterprise Social Networking
Video Sharing
What will learning look like in 2020?
1. The rise of gamification
2. The “flipped” classroom

3. The ARC
Gamification
“A business strategy which applies game design techniques to nongame experiences to drive user behavior.”
Source: Gamification.org

Source: @DanPontefract
“Flipping the classroom”
“Assign the lessons as homework, and take what
used to be homework and have students practice
in the classroom.”
- Sal Khan
How to “Flip” your training
•
•
•
•
•
•
•
•

Have your experts record their processes
Host the video’s online
Direct learners to the video’s
Allow learners to learn on their own time
Assess for mastery without grades
Complete practical application
Assess practical application for mastery
Enlist a social community of support
“Itunes saved the music industry.”
- Wall Street Journal
The Future for L&D: ARC
ACCESS

RECOMMEND

CURATE
What does the Future of
Organizational Learning look like?
“The only way to know the future, is
to create it.”

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Future of organizational learning, csse, nov 25

  • 1. The Future of Organizational Learning Brett Elmgren, November 25, 2013 Ask a question, or make a comment on Twitter by using hashtag: #CSSE1125
  • 2. Go to: “Insert > Header & Footer” to insert your title on all slides 2
  • 3. “I believe… through positivity, collaboration and passion we can change our work and change our lives.” 3
  • 4. Go to: “Insert > Header & Footer” to insert your title on all slides 4
  • 5. “What they see, is what you’ll get.”
  • 6. The Evolution of Learning
  • 7. Training & Learning Learning Training • • • • Event driven Develops a skill Imparts new information Based on formal curriculum • • • • A journey Develops a behavior Changes attitudes Customized to individual needs
  • 9. The Evolution of Learning
  • 10. What is one thing you learned in the past 24 hours?
  • 11. How did you learn it? in g ad 0% 0% 0% 0% 0% Th 0% Ot he r 0% ad onl in ro i e ug ng i n h p Co nv rint W er at ch sati o in ga n vi de W at o L is ch te in ni gT ng V to au In d a c la io ss ro om 0% Re Reading online Reading in print Through Conversation Watching a video On the job practice Listening to audio In a classroom Other Re A. B. C. D. E. F. G. H.
  • 12. Pre-2000 2000-2008 Classroom Instructor-led training (ILT) Classroom (ILT) E-learning Blended (E + ILT) Formal learning Individual focus 2008-2013 Classroom (ILT) E-learning Blended learning Collaborative Social learning Group focus Drivers: 1. Shifting demographics 2. The explosive rise of social media 3. Dissatisfaction with traditional organizational cultures Sources: Bersin, From E-Learning to We-Learning, The Conference Board of Canada.
  • 13. 1. Shifting Demographics Generations Generational breakdown • • • • 17% Traditionalists Baby Boom Generation Generation X Millennial Generation (born 1925 – 1945) (born 1946 – 1964) (born 1965 – 1976) (born 1977 – 1997) The rise of the millennials • 50% of the workforce by 2020 6% Traditionalists 22% Baby boomers Generation X 51% 20% Millennials Generation 2020 Sources: Bureau of Labor Statistics Employment Projections. Traditionalists 45% 36% Baby Boomers Generation X Millennials
  • 14. Constantly connected… On the movies… the date… During aamarathon… AtOn big day…
  • 15. 2. The rise of social media
  • 16. 3. Dissatisfaction with the workplace “A move from command and control, to encourage and engage.” - Jane Hart
  • 17. Learning 1.0 to Learning 2.0 A shift from viewing learning as a product created for learners to a collaborative and connected process involving learners. Sources: Learning and Development: 2011, The Conference Board of Canada.
  • 18. Imagine it is 1996, and you are presented with two business plans… - Current leader - Start-up - Large and profitable - No money or resources - Team of highly paid professionals - All contributions are made voluntarily - A strategic marketing plan to sell to the masses - Revenue is generated through donation - Source: Daniel Pink. Drive, 2009
  • 19. Flat Army Pervasive Learning “The switch from a “training is an event” fixed mindset to “learning is a collaborative, continuous, connecte d and community-based” growth mindset. - Dan Pontefract - Source: Dennis Callahan
  • 20. 3-33: Pervasive Learning Model Source: Dan Pontefract, Flat Army 2013
  • 21. Formal Learning “A self-contained learning event, occasionally scheduled, typically tracked, providing a comprehensive approach to a topic.” Source: Dan Pontefract, Flat Army 2013
  • 23. Who won the “Most Outstanding Player” award at the Grey Cup? Darian Durant Gainer the Gopher Geroy Simon Kory Sheets Sh ee Ko ry Sim oy he rt ne Ga i Ge r Go ph e Du ra ian 0% ts 0% on 0% r nt 0% Da r A. B. C. D.
  • 26. Informal Learning “Learning that occurs primarily spontaneously and outside of formal, designed activities.” “Learning at the speed of need!” “Learning on demand!” Source: Dan Pontefract, Flat Army 2013
  • 29. Social Learning “Social learning can either be formal or informal, and involves learning through interactions with others.” Source: Dan Pontefract, Flat Army 2013
  • 30. Social learning is NOT social media. Social media provides a tool through which social learning can thrive.
  • 31. Why Enterprise Social? • • • • Breakdown Silo’s Drive innovation Foster learning (informal & social) Support a culture of collaboration
  • 34. What will learning look like in 2020? 1. The rise of gamification 2. The “flipped” classroom 3. The ARC
  • 35. Gamification “A business strategy which applies game design techniques to nongame experiences to drive user behavior.” Source: Gamification.org Source: @DanPontefract
  • 36. “Flipping the classroom” “Assign the lessons as homework, and take what used to be homework and have students practice in the classroom.” - Sal Khan
  • 37. How to “Flip” your training • • • • • • • • Have your experts record their processes Host the video’s online Direct learners to the video’s Allow learners to learn on their own time Assess for mastery without grades Complete practical application Assess practical application for mastery Enlist a social community of support
  • 38. “Itunes saved the music industry.” - Wall Street Journal
  • 39. The Future for L&D: ARC ACCESS RECOMMEND CURATE
  • 40. What does the Future of Organizational Learning look like?
  • 41. “The only way to know the future, is to create it.”

Hinweis der Redaktion

  1. Thank you!This is really exciting. And I must admit, I am absolutely terrified of this microphone.I was recently at a workshop and the facilitator was wearing one of these and at one point she forgot she had it on and she slipped out to use the bathroom.Could you imagine?Don’t. Don’t imagine it!Long story short, I’ll go easy on the water over the next hour.Seriously though, can everybody hear me at the back? Perfect.Well thank you very much, this is wildly exciting. I am super pumped up about this, because I love talking about all things involving “learning”. And I truly believe there has never been a more exciting time in the history of the world to be involved in the field of organizational learning.
  2. Thank you!This is really exciting. And I must admit, I am absolutely terrified of this microphone.I was recently at a workshop and the facilitator was wearing one of these and at one point she forgot she had it on and she slipped out to use the bathroom.Could you imagine?Don’t. Don’t imagine it!Long story short, I’ll go easy on the water over the next hour.Seriously though, can everybody hear me at the back? Perfect.Well thank you very much, this is wildly exciting. I am super pumped up about this, because I love talking about all things involving “learning”. And I truly believe there has never been a more exciting time in the history of the world to be involved in the field of organizational learning.