1. EDUCATION
Level 1 PGAApprentice
Northwood University – Midland, MI
Bachelor of Business Administration | Graduated August 2016
Major: Management | Minor: Fashion Marketing and Management
Awards: Dean’s List Fall 2012 | GLIAC All Academic 2013
LEADERSHIP
Northwood University’s Mens Varsity Golf (2012 – 2016)
Tau Kappa Epsilon (TKE) Fraternity (2012 – 2016)
Northwood University Intenational Auto Show – Team Ford (2015)
COMPETENCIES & PERSONAL VALUES
Team Work | Customer Service | Interpersonal Skills | Multitasking | Problem Solving | Time-Management |
Creativity | Agility/Adaptability | Winning Stratgies | Strong Work Ethic
EXPERIENCE
Tee Box Golf – Ann Arbor, MI
Staff Member December 2016 - Present
Open/Close facility by cleaning hitting bays, arming security code, and printing sales report
Teaching customers how to properly use the golf simulaters
Handling customer credit and cash transactions accurately and efficiently
Answering phone calls and taking down tee times through a POS system
Mid-Michigan Golf Center- Midland,MI
Sales Associate May 2016 – November 2016
Execute Cash transactions accurately and efficiently
Settle register after every shift
Repair/repgrip golf clubs
Comunicate Knowledgeably about golf merchandise with customer (clubs,balls,shafts,grips,clothing,etc)
Greet and acknowledge customers as they walk into store
SODEXO – Midland, MI
Manager August 2015 – May2016
Execute cash-management transactions quickly and without error; open/close registers during shift
Maintain the highest of customer service standards during high-volume times using strong
communication and multitasking skills
Follow facility procedures for opening and closing food service areas efficiently and without error
Develop employee work schedules providing staffing coverage at all times
Manage/order inventory keeping product stocked and ready for sales
Service/Food Preparation Associate February 2013 – May 2015
Promoted to Manager
BERKSHIRE COUNTRY CLUB - Reading, PA May 2015 – August 2015
Turf Management Intern
Responsible for entire turf management procedures including the mixing and application of chemicals,
maintainence of greens, fairways, and course grounds resulting in the best playing conditions for
members
Utilized mathematical skills to calibrate and mix chemicals without error using products effectively
Collaborated with 20+ employees at a time using strong communication skills improving club experience
for members
BRENT J. LEONHARDT
Saline, Michigan
(734) 735-3170 | bjleonhardt@yahoo.com