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#INBOUND17#INBOUND17
Finding the Lightbulb
Moment
L A U R A C R I M M O N S
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Audience Topic Brainstorm Research Test Conquer
P R O C E S S F O R C A M P A I G N I D E A G E N E R A T I O N
#INBOUND17
P R O C E S S F O R C A M P A I G N I D E A G E N E R A T I O N
Audience Topic Brainstorm Research Test Conquer
#INBOUND17#INBOUND17
Finding and
understanding your
audience
1
#INBOUND17
Don’t talk about page views and users.
We’re marketing to people we need to think about them as such.
#INBOUND17
Who are they
(demographics)?
Where do they ‘hang
out’ online?
What are they
interested in?
You want to find out the following about your audience:
Therefore, how do I reach and connect with them?
#INBOUND17
Paid teams generally have the best audience data as they have to
make sure they’re paying to reach the right people
#INBOUND17
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Slides
http://bit.ly/audiencedeck
http://bit.ly/audiencevid
#INBOUND17
Explore:
• Website visitors (segmented)
• Customer/CRM data
• Page likes/engagement
#INBOUND17
#INBOUND17
#INBOUND17
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Explore:
• People talking about you / your
competitors/ keywords online
#INBOUND17
#INBOUND17
#INBOUND17
#INBOUND17
#INBOUND17
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Explore:
• People talking about you / your
competitors/ keywords online
• The most shareable content
formats
#INBOUND17
#INBOUND17
#INBOUND17
#INBOUND17
Explore:
• Website visitors (segmented)
#INBOUND17
#INBOUND17
#INBOUND17
#INBOUND17
Who are they
(demographics)?
• GA/Adwords
(Demographics)
• Facebook
(Demographics/
Household/Purchase)
• Crimson Hexagon
(People – Demographics)
• Media IQ
(Audience - Demographics)
Where do they
‘hang out’ online?
• Facebook
(Page Likes)
• Crimson Hexagon
(Metrics – Top Sites)
• Buzzsumo
(Most Shared / Content Analysis)
• Media IQ
(Context)
What are they
interested in?
• GA
(Affinity Category)
• Facebook
(Page Likes)
• Crimson Hexagon
(Metrics – Instagram / Explore –
Word Cloud / People – Affinities)
• Buzzsumo
(Most Shared / Content Analysis)
• Media IQ
(Audience – Interests)
#INBOUND17
Combine all the insight together to give you the best view, rather
than relying on what one platform/tool tells you
#INBOUND17#INBOUND17
Researching the
topic(s)2
#INBOUND17
The biggest mistake people make is going into brainstorms blind –
do the research first!
#INBOUND17
Now that you know the topic(s) you want to create an idea around
– research that more
#INBOUND17
What type of campaign is likely to get cut through?
Video: 26%
Infographic: 0%
Study/ Research: 1%
“home workout”: 0%
Scientist/ Nutritionist: 0%
Personal Trainer: 0%
Video: 30%
Infographic: 0%
Study/ Research: 35%
“home workout”: 0%
Scientist/ Nutritionist: 10%
Personal Trainer: 5%
Video: 10%
Infographic: 0%
Study/ Research: 19%
“home workout”: 0%
Scientist/ Nutritionist: 64%
Personal Trainer: 74%
#INBOUND17#INBOUND17
Brainstorming
techniques3
#INBOUND17
#INBOUND17
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Worst idea first / what could we never do?
#INBOUND17
Figure Storming
#INBOUND17
Word association
#INBOUND17
Time Travel
#INBOUND17
Teleportation
#INBOUND17
Starbursting
#INBOUND17
Brainwriting:
108 ideas in 30 minutes
#INBOUND17
#INBOUND17
http://635.tecmark.co.uk/
http://635.tecmark.co.uk/
#INBOUND17
Share the brief and audience / topic data with the team ahead of
the brainstorm so they have time to digest it
#INBOUND17#INBOUND17
Researching the
ideas4
#INBOUND17
Do some research to answer these questions…
#INBOUND17
Has it been done before?
#INBOUND17
If yes, how can you do it better? What value do you add?
#INBOUND17
* If you can’t – scrap it!!
#INBOUND17
Why will it be successful?
#INBOUND17
Steady trends upwards
#INBOUND17
Peaks in Jan every year – event tie-in
#INBOUND17
Significant social noise / shares
#INBOUND17
Who’s going to write about it?
#INBOUND17
In Crimson Hexagon I can filter for news/blogs that have
written about my topic
#INBOUND17
In Buzzsumo I can export all the articles about my topic to
see who’s written about it
#INBOUND17
Anewstip will show me journalists that have tweeted about
my topic
#INBOUND17
Anewstip will show me journalists that have written about my
topic
#INBOUND17
What are the potential risks?
#INBOUND17
Does it need to launch on a certain date? How feasible are your
timescales?
#INBOUND17
Is there a risk the data might not show what you want?
#INBOUND17
Will people buy your credibility on the topic?
#INBOUND17#INBOUND17
Testing the idea will
work5
#INBOUND17
Don’t invest any time or resource in the campaign until you have
positive feedback it will work from your targets
#INBOUND17
#INBOUND17
#INBOUND17
Do this with warm contacts or people that have written about the
topic before
#INBOUND17#INBOUND17
Go forth and
conquer!6
#INBOUND17
Use the knowledge from your audience / topic research to build
your seeding plan – which publications to target, which social
channels to spend on etc
#INBOUND17#INBOUND17
To Summarise…
Audience Topic Brainstorm Research Test Conquer
#INBOUND17#INBOUND17
T H A N K Y O U

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Inbound 2017 - Laura Crimmons - Finding the Lightbulb Moment

Hinweis der Redaktion

  1. This is the process we go through to come up with ideas
  2. Too many people just focus on the brainstorm element though and don’t realise how important all the other elements are
  3. Yes we want traffic, links etc but to get those we need to connect with people
  4. So make friends with them
  5. Sam did a great talk about the data you can get out of paid tools – watch the vid!
  6. I’ll go into the ones we use most often, starting with FB
  7. 15th September – removed ability to target by job title/employer as it was being misused – don’t know if this will disappear from audience data
  8. Let’s say I’m a fitness brand and I want to know where my fitness audience hangs out online / what they’re talking about
  9. Some of the top sites from the audience research – looking at types of campaigns / topics from audience research and what gets featured most This is looking at total number of indexed pages in Google then how many reference the above terms as a percentage
  10. What usually happens is you gather everyone in a room like this, with a blank whiteboard (literal or metaphorical) and expect genius ideas to just come What actually happens is everyone sits staring at each other, waiting for someone to come up with something until one person thinks they’ve had a stroke of genius and takes over brainstorm
  11. How would you think of ideas in a different time period? What might the topic look like in 100 years? How was it changed in the last 100?
  12. What might the topic look like in different places around the world? Or in other ‘universes’ – Star Wars
  13. What are all the questions someone might have about your topic?
  14. Perfect for getting introverts involved – they don’t have to say ideas out loud and time pressure gets people thinking faster and less precious about ideas
  15. Use Anewstip to find most relevant people