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BOZBOZ PLAY BIG
Sophie Turton
HEAD OF CONTENT AND PR
BOZBOZ
The Psychology of Language for Paid Search
THERE ARE MANY FACTORS THAT IMPACT
THE SUCCESS OF YOUR PPC CAMPAIGNS.
TODAY WE ARE GOING TO FOCUS ON:
I WANT YOU TO LEAVE WITH THREE THINGS.
THE UNDERSTANDING
That language is your most
powerful asset.
THE INSPIRATION
To be creative.
SOME TRICKS
To get the most out of it.
POWERFUL COPY CONSIDERS...
WHO
You are talking to.
WHAT
You want them to learn from
your message...and then do
with it.
WHY
They should care.
? ? ?
START WITH THE ‘WHY’.
BOZBOZ PLAY BIG
Website Proposal
“People don’t buy
“what you do, they buy
“WHY“you do it.”
People don’t buy what you do, they
buy why you do it and why your
product or service will in some way
enhance their lives. It’s not your
why they care about, it’s theirs.
Less space makes it even
more important to create a
powerful message.
If great ads were just keywords, text
and some clever fandagglement,
then every worthwhile ad would
be successful - but they’re not.
THE TIME HAS COME TO
BREAK THE HABIT OF
GENERIC PPC COPY FOREVER.
WELCOME TO
PSYCHOLOGY 101.
BOZBOZ PLAY BIG
Website Proposal
LESSON #1
THE SERIAL EFFECT
WE ARE MORE LIKELY TO RECALL
THE FIRST AND LAST PIECES OF
INFORMATION WE SEE.
INCLUDE KEYWORDS.
SOLVE A PROBLEM.
BOZBOZ PLAY BIG
Website Proposal
TARGET THE ISSUE AS WELL AS
THE SOLUTION.
BOZBOZ PLAY BIG
Website Proposal
MIRROR AN OBJECTIVE.
BOZBOZ PLAY BIG
Website Proposal
INCLUDE THE INFORMATION
THAT YOUR AUDIENCE
WANTS TO KNOW.
BOZBOZ PLAY BIG
Website Proposal
BOZBOZ PLAY BIG
Website Proposal
LESSON #2
EMOTIONAL TRIGGERS
EMOTIONS GREATLY INFLUENCE
AND, IN MANY CASES, EVEN
DETERMINE OUR DECISIONS.”
PSYCHOLOGY TODAY
“
PERRY MARSHALL’S SWISS
ARMY KNIFE METHOD:
(THE RELATIONSHIP THAT EXISTS BETWEEN YOUR CUSTOMER AND ELEMENTS IN THEIR LIVES)
IDENTIFY YOUR CUSTOMERS
IDENTIFY A THING YOUR CUSTOMERS LOVE
A THING THEY HATE
THEIR BEST FRIEND
THEIR WORST ENEMY
BOZBOZ PLAY BIG
Website Proposal
BOZBOZ PLAY BIG
Website ProposalFOCUS ON YOUR CUSTOMER’S END GAME.
BOZBOZ PLAY BIG
Website Proposal
APPEAL TO THEIR SENSE OF ENTITLEMENT
BOZBOZ PLAY BIG
Website ProposalBE IMMEDIATE AND TALK DIRECTLY TO ‘YOU’
One of these ads had a
100% higher conversion rate
BOZBOZ PLAY BIG
Website Proposal
LESSON #3
SOCIAL PROOF
70% OF CONSUMERS PLACE
PEER RECOMMENDATIONS
OVER PROFESSIONALLY
WRITTEN CONTENT.”
STUDY BY REVOO
“
MAKE SURE GOOGLE REVIEWS
IS ATTACHED TO ADWORDS.
BOZBOZ PLAY BIG
Website ProposalUSE REVIEW EXTENSIONS…..BUT ALWAYS BACK UP THAT CLAIM
BOZBOZ PLAY BIG
Website Proposal
LESSON #4
LOSS AVERSION
MOST PEOPLE WOULD RATHER
AVOID LOSS THAN ACQUIRE
GAIN”
D. KAHNEMAN & A. TVERSKY
“
INSERT SOME FORM
OF URGENCY.
BOZBOZ PLAY BIG
Website Proposal
ADS THAT USE A SENSE OF
URGENCY HAVE UP TO 32%
INCREASE IN CTR BY ADDING
A COUNTDOWN TIMER
BOZBOZ PLAY BIG
Website Proposal
LESSON #5
ILLUSIONARY
TRUTH EFFECT
THE TENDENCY TO BELIEVE
INFORMATION TO BE CORRECT
AFTER REPEATED EXPOSURE”
VILLANOVA & TEMPLE UNIVERSITIES
“
CREATE A CATCHY CALL-TO-ACTION
THAT MAKES YOU STAND OUT AND
THAT PEOPLE WILL RECOGNISE WHEN
YOU USE IT TIME AND AGAIN.
BOZBOZ PLAY BIG
Website ProposalYou can’t escape the escape room ads!
Which of these ads are you
most likely to remember?
BOZBOZ PLAY BIG
Website Proposal
BONUS LESSON:
DARE TO BE
DIFFERENT
THE BIZARRENESS EFFECT
PROVES THAT PEOPLE REMEMBER
THE UNUSUAL OVER THE
COMMON.
BOZBOZ PLAY BIG
Website ProposalJUMP ON TRENDING TOPICS.
BE SMART AND SASSY!
KEEP YOUR ADS CURRENT.
JUMP ON TRENDS.
23% IMPROVEMENT IN CONVERSION RATE
USE YOUR LANDING PAGE TO
CONTINUE THE STORY.
[First day of summer]
[Spelling bee]
[How to talk to girls]
[How to kiss]
BOZBOZ PLAY BIG
GET CREATIVE WITH YOUR KEYWORDS
- Two days
- 558,589 ad impressions
- CTR 1.05%
- 5,874 web visitors
ADD A LITTLE HUMOUR.
BOZBOZ PLAY BIG
Website Proposal
BUT!!!
Don’t ignore the trusty old slippers,
for they bring in different audiences
BOZBOZ PLAY BIG
Website Proposal
KEY TAKEAWAYS...
BOZBOZ PLAY BIG
Website Proposal
BOZBOZ PLAY BIG
Website Proposal
THANK YOU!
SOPHIE TURTON
Head of Content and PR

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Psychology of language for Paid Search - Brighton SEO