Discover how to turn your audience into your best content creators. From reviews to content creation, this presentation explores the opportunities generated by the latest content marketing trend - user generated content.
Getting your audience to create your content for you
1. BOZBOZ BUILDING BRAND MOMENTUM
GETTING YOUR
AUDIENCE TO CREATE
YOUR CONTENT FOR
YOU
SOPHIE TURTON
ALICIA LEWIS
@BOZBOZ @TURTONSOPHIE
2. BOZBOZ BUILDING BRAND MOMENTUM
I WANT YOU TO LEAVE WITH THREE THINGS
THE UNDERSTANDING
THAT YOUR CUSTOMERS
HAVE THE POWER TO BE
YOUR GREATEST CONTENT
PRODUCERS
THE TOOLS
TO GET THEM CREATING
THE INSPIRATION
TO DO SOMETHING
ABOUT IT
@BOZBOZ @TURTONSOPHIE
3. BOZBOZ BUILDING BRAND MOMENTUM
AUDIENCES ARE IN CONTROL
OF
THEIR OWN DIGITAL STORY
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
4. BOZBOZ BUILDING BRAND MOMENTUMBOZBOZ
CONTENT ISN’T KING,
THE CUSTOMER IS
KING
AND WE MARKETERS
ARE THE COURT
JESTERS
@BOZBOZ @TURTONSOPHIE
5. BOZBOZ BUILDING BRAND MOMENTUM
“70% OF CONSUMERS PLACE
PEER RECOMMENDATIONS OVER
PROFESSIONALLY WRITTEN
CONTENT”
- STUDY BY REVOO -
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
6. BOZBOZ BUILDING BRAND MOMENTUM
HOW DO WE GET
OUR CUSTOMERS
CREATING?
@BOZBOZ @TURTONSOPHIE
8. BOZBOZ BUILDING BRAND MOMENTUM
MODCLOTH
71,000 outfit photo shares by
customers loved over 2
Million times.
@BOZBOZ @TURTONSOPHIE
9. BOZBOZ BUILDING BRAND MOMENTUM
IT’S REAL
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
10. BOZBOZ BUILDING BRAND MOMENTUM
IT’S VISUAL
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
11. BOZBOZ BUILDING BRAND MOMENTUM
THEY HAVE PUT THEIR
CUSTOMER
CENTRE STAGE
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
12. BOZBOZ BUILDING BRAND MOMENTUM
BREAK OUT SESSION #1
HOW HAVE YOU USED REVIEWS FOR YOUR
COMPANY?
HOW COULD YOU ENCOURAGE YOUR AUDIENCE
TO GIVE REVIEWS?
@BOZBOZ @TURTONSOPHIE
13. BOZBOZ BUILDING BRAND MOMENTUMBOZBOZ
2. GET YOUR AUDIENCE
INVOLVED IN BRAND/
PRODUCT
DEVELOPMENT
@BOZBOZ @TURTONSOPHIE
14. BOZBOZ BUILDING BRAND MOMENTUM
Gaming company campaigns
using UGC are 20% more
influential
@BOZBOZ @TURTONSOPHIE
15. BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
568 direct engagements
15,283 total reach
16. BOZBOZ BUILDING BRAND MOMENTUM
TAP INTO WHAT YOUR
AUDIENCE LOVES
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
17. BOZBOZ BUILDING BRAND MOMENTUM
USE THEIR PASSION AS
PART OF YOUR BRAND
DEVELOPMENT
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
18. BOZBOZ BUILDING BRAND MOMENTUM
GET THEM INVOLVED
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
19. BOZBOZ BUILDING BRAND MOMENTUMBOZBOZ
3. GET YOUR
AUDIENCE TO BE
YOUR
CONTENT CREATORS
@BOZBOZ @TURTONSOPHIE
25. BOZBOZ BUILDING BRAND MOMENTUM
BECAUSE IT IS
CENTRED
AROUND YOU
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
26. BOZBOZ BUILDING BRAND MOMENTUM
75%
YEAR ON YEAR
INCREASE IN PINTEREST
PIN CREATION
65%
SNAPCHAT’S 100 MILLION
DAILY USERS ARE TAKING
PHOTOS AND CREATING
‘STORIES’ OF THEIR
LIVES
140%
INCREASE IN AIRBNB
REVIEWS OVER THE
PAST YEAR
@BOZBOZ @TURTONSOPHIE
27. BOZBOZ BUILDING BRAND MOMENTUM
LISTEN AND
RESPOND
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
28. BOZBOZ BUILDING BRAND MOMENTUM
BE AUTHENTIC
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
29. BOZBOZ BUILDING BRAND MOMENTUM
BE VISUAL
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
30. BOZBOZ BUILDING BRAND MOMENTUM
FOCUS ON
COMMUNITY
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
31. BOZBOZ BUILDING BRAND MOMENTUMBOZBOZ
BREAK OUT SESSION #2
DISCUSS ANY UGC CAMPAIGNS THAT HAVE STOOD
OUT
WHAT WAS EFFECTIVE ABOUT THEM?
@BOZBOZ @TURTONSOPHIE
32. BOZBOZ BUILDING BRAND MOMENTUM
OVER TO YOU
BOZBOZ BUILDING BRAND MOMENTUM @BOZBOZ @TURTONSOPHIE
33. BOZBOZ BUILDING BRAND MOMENTUM
THANK YOU
SOPHIE TURTON
DIGITAL MARKETING MANAGER
@BOZBOZ @TURTONSOPHIE