3. What is Business?
Efforts and acIt is tivities of a person who is producing
goods and offering services with the intent to sell them
for Profit.
4. What is Communication?
The act of sharing or exchanging information, ideas or
fellings from one place to another.
5. Business
Communication
Business communication is the exchange of information,
ideas, and messages between people within or outside an
organization, with the purpose of achieving a specific goal
or objective. Effective business communication is essential
for building relationships, maintaining partnerships,
resolving conflicts, and achieving success in the
workplace.
6. Principals of Business communication
* Principal of Clearity
• Principal of Attention
• Principal of Feedback
• Principal of Timeliness
• Principal of Informality
8. Principal of Attention
The idea or message to be communicated
should be clearly spelt out. It should be
worded in such a way that the receiver
understands the same thing which the sender
wants to convey. There should be no
ambiguity in the message.
9. Principal of Feedback
Feedback should be clearly stated, specific, and
based on what is observed; both the action and
the impact of the action. Feedback should be
descriptive not evaluative; feedback is not about
personal judgement, but based on observed
behaviour and actions.
10. Principal of Timeliness
This Principal states thatcommunication
should be done at Proper time so that, it
helps in implementing plans..
