2. NOTHING SPEAKS GREATER VOLUMES THAN
THE QUALITY OF YOUR SOUND AND VIDEO.
NOTHING SPEAKS GREATER VOLUMES THAN
THE QUALITY OF YOUR SOUND AND VIDEO.
3. TRUST MUZAK TO DESIGN AN
INTEGRATED AUDIO, VIDEO
& ENTERTAINMENT SYSTEM
PERFECT FOR YOUR NEEDS.
Professional systems by Muzak deliver the full power, emotion and energy of any
music or video content – from relaxing and intimate to high-energy and powerful.
We’re committed to providing consultation, analysis and recommendations that
integrate current and emerging technologies to deliver the perfect experience for
your clients. Combining the very best audio/video manufacturer brands with our
attention to detail, it’s no wonder that Muzak is the world’s leading provider of
commercial audio and video systems. Feel confident in putting your project in the
capable hands of a company with 75 years of commercial A/V experience.
5. WITH 75 YEARS OF PROFESSIONAL AND
COMMERCIAL A/V EXPERIENCE, MUZAK
PROVIDES DYNAMIC AND INNOVATIVE
SOLUTIONS TO MEET THE NEEDS AND
BUSINESS OBJECTIVES OF OUR CLIENTS.
• Sales/Service/Installation and project management
offices in major US cities.
• Systems Design Engineers with years of professional experience
in consulting and crafting the very best in audio, video and
technology integration.
• 750 service and installation technicians with over 4,000
years of technical experience in the commercial A/V industry
• 3,000 employees nationwide provide support and assistance
to our 350,000 total client locations
6. MUZAK CREATES EXPERIENCES
THAT REACH MORE THAN
100 MILLION PEOPLE DAILY.
Some of the biggest brands in business work with Muzak to enhance their brand
image. Muzak creates a wide variety of programs and custom music experiences
for clients around the world. Muzak creates custom on-hold and in-store voice
messages, designs and installs professional sound and video systems, digital
signage and commercial television, drive-thru systems, soundmasking systems
and more.
7. RETAIL
Aeropostale
Ann Taylor
A|X Armani Exchange
Aveda
Barnes & Noble
BCBG Max Azria
Bed Bath & Beyond
Crate & Barrel
CVS
Design Within Reach
DKNY
Ethan Allen
The Home Depot
J.Crew
JCPenney
Kirkland’s
Kohl’s
Levi’s Outlet
Liz Claiborne
Men’s Wearhouse
Off Broadway
Saks Fifth Avenue
Sears
ULTA
White House/Black Market
RESTAURANT
Applebee’s
Bob Evans
Burger King
Caribou Coffee
Dean & DeLuca
Denny’s
Don Pablo’s
El Pollo Loco
Fresh Market
Golden Corral
Jack in the Box
KFC
Kroger
Lone Star Steakhouse
McDonald’s
Moe’s Southwest Grill
Pizza Hut
Publix
Quiznos
Ralph’s Grocery & Deli
Rock Bottom
Ryan’s Family Steak House
Sbarro
Seattle’s Best Coffee
Taco Bell
HOSPITALITY
Budgetel Inn
Embassy Suites
Bear Mountain Chalet
Bel-Air Country Club
Four Seasons
Detroit Athletic Club
Pinehurst Country Club
Hard Rock Hotel
Holiday Inn
Royal Oak Country Club
San Manuel Casino
Marriott
Soboba Casino
Spa Casino
Treasure Bay Casino
Westchester Country Club
AmeriSuites
Red Lion Hotel
The Ritz Carlton
Sheraton Hotels & Resorts
Best Western
TravelCenters of America
CORPORATE
AT&T
Bank of America
Cisco Systems
Citibank
Boeing
BP
T-Mobile
Comcast
CompUSA
FedEx Kinko’s
GTE Corp
H&R Block
Microsoft
Motorola
OfficeMax
Prudential
Staples
State Farm Insurance
UPS
US Postal Service
Verizon
Wells Fargo
9. ANY SIZE BUSINESS, ARCHITECTURAL
DESIGN OR APPLICATION - MUZAK HAS
DESIGNED & INSTALLED A WIDE VARIETY OF
SYSTEMS FOR SUCH VENUES AS:
BOARDROOMS
• Agua Caliente Council Chamber
• Federal Reserve
• Intuit
• Pepperdine University
CASINOS
• Agua Caliente Casino Resort Spa
• Atlantis Casino Resort Spa
• Fantasy Springs Resort Casino
• Pechanga Resort & Casino
• Wild Horse Pass Hotel & Casino
CONCERT/LIVE PERFORMANCE/STADIUM VENUES
• Anaheim Stadium
• California Speedway
• The Lounge at Agua Caliente
• The Rose Bowl
• VooDoo Lounge
COURT VENUES/GOVERNMENT FACILITIES
• Glendale Police Department
• Lake County, IL Court System
• Palm Desert City Council
• Nevada County Superior Court
10. EDUCATION
• California Institute of Technology
• Sage Hill School
• Tufts University School of Dentistry
• Westminster Christian Academy
GROCERY
• Food Lion
• Publix
• Stater Brothers
• Trader Joe’s
• Whole Foods
HEALTHCARE
• Baptist Health
• Baptist Hospital System
• Kaiser Permanente
• Massachusetts General Hospital
• Pacific Dental Services
HOTELS
• Garden Court – Vincii Hoteles
• Hilton – BWI Airport
• Hilton Grand Vacation Clubs
• Marco Island Marriott Beach Resort
• Marriott – Atlanta Perimeter Center
• Mission Inn
• Westin – Buckhead (Atlanta)
RETAIL
• AT&T
• Barnes & Noble
• CVS
• DSW Shoe Warehouse
• Sephora
• Skechers
RESTAURANTS
• Chipotle
• Logan’s Roadhouse
• McCormick & Schmick’s
• Outback Steakhouse
• Red Lobster
• Ruth’s Chris Steakhouse
HOUSES OF WORSHIP
• Calvary Chapel
• Faith United Methodist Church
• First United Methodist Newnan
• Prince of Peace
• Saint Benedicts Episcopal Church
• St. Thomas Aquinas
• Unity Baptist
11. IN ADDITION TO AUDIO AND VIDEO SYSTEM DESIGN,
OUR SEASONED PROFESSIONALS UNDERSTAND
THE CAPABILITIES AND INTEGRATION OF LEADING
TECHNOLOGIES AND PRODUCTS SUCH AS:
• INTEGRATED CONTROL SYSTEMS
Design and programming of control systems that integrate audio, video,
lighting, shade, CCTV, and/or energy management systems.
• DSP (DIGITAL SIGNAL PROCESSING) AUDIO SYSTEMS
DSP is the latest technology platform for mixing, routing, processing and
equalizing audio signals. Muzak is certified to program for all DSP platforms.
• HI-DEFINITION VIDEO SYSTEMS
LCD, LED & Plasma Displays
Hi-Definition Projectors & Screens
Video Cameras – Image Magnification (IMAG)
Video Processing & Distribution
12. • STAGE SYSTEMS DESIGN & INSTALLATION
Stage Lighting & Lighting Control Systems
Special Effect – Architectural Lighting & Control Systems
Stage Curtains & Curtain Control Systems
• CUSTOM SYSTEM PROGRAMMING
Muzak is certified to program for the following audio, video and technology
platforms: AMX, Crestron, Media Matrix, Soundweb, Symetrix and Extron
• SYSTEM EVALUATION / PROGRAMMING / TRAINING / MAINTENANCE
Muzak’s unparalleled service network and 75-year history allows us to help
enhance your existing system through evaluation, additional programming,
training and/or future maintenance needs.
13. THE MUZAK APPROACH
• CONSULTATION
Our depth of industry knowledge is put to work for you and your business. Let’s meet to discuss
your needs, wishes and current system to identify the best solution for your business and budget.
• DESIGN
We are a true design/build Audio, Video and technology integration firm. With a staff of over
25 system design and sales professionals, you are assured a professional approach through the
architectural design, equipment evaluation and purchasing process.
• PURCHASING PROCESS
Our Systems Sales Professionals present your customized solution with clarity and purpose: the
intent is to deliver a system that meets you needs today and tomorrow according to your business
objectives and budget. We work with you to make the decision and process simple and efficient.
• EXECUTION
With the industry’s largest trained and certified technical operations team, you can be assured
that your project will be installed and managed to deliver the same promises made during the
consultation, design and purchase processes.
• SUPPORT
Our national service network is always close by and on call 24/7/365. Muzak’s capacity to
provide on-site support is unparalleled in the industry.
18. COLUMBUS ZOO
THE CHALLENGE
The Columbus Zoo is one of the world’s most well-known and well-respected zoos. And their
sound system needed to match the quality of the rest of the zoo experience, as well as con-
tribute to visitors’ experience of seeing the animals in their natural environments—while pro-
viding sound coverage in several separate areas.
THE SOLUTION
To ensure excellent sound clarity, adequate coverage and outdoor durability, a team from Mu-
zak and Bose designed a system of Bose products that incorporated in-ground loudspeakers
to reproduce sound over a wide listening area. In addition, a proprietary multi-chamber base
enclosure inside each cabinet delivers full sound without distortion.
The sound system design also needed to accommodate different music, sound programming
and volume levels for each exhibit area, the walkways, and the entrance and common areas.
The Bose and Muzak team chose the innovative Bose ControlSpace® programming system, so
that zoo staff could make adjustments quickly and easily as music and environmental sounds
changed throughout the day.
THE RESULT
“People say it has really changed the experience for the better,” said Manny Gonzalez, chief
operating officer for the Columbus Zoo. “We want our guests to have a more active experi-
ence. What they see, what they touch and certainly what they hear are all critical to the ex-
perience we want to create. Bose and Muzak were right on the mark, from the sound to the
service to the installation.”
20. FANTASY SPRINGS RESORT & CASINO
THE CHALLENGE
After completing a $200 million renovation, Fantasy Springs Resort and Casino needed a dy-
namic and multi-tiered sound system to supply 200,000 square feet of casino, hotel and event
space. The commercial sound system needed to provide high-quality sound to support gam-
ing, pool and lobby areas, four restaurants and a bar – as well as 13 meeting rooms that are
configured for concerts, meetings and corporate events.
THE SOLUTION
Muzak created a multi-functional audio/visual system including plasma and LCD displays, as
well as twelve audio zones outfitted in studio-grade speakers and a Digital Signal Processor
(DSP) with presets for zone display. All zones are controlled by touch screen displays within
each area. The pool area, as an example, includes 55 Bose® ground speakers to provide at-
mospheric audio and sound buffering. The event center’s multi-purpose needs were met with
a DSP-controlled, high-quality audio system, touch panel controls and a projection screen
with full audio/visual capabilities. Best of all, the entire system can be monitored and oper-
ated remotely.
THE RESULT
“Through shifting deadlines and a number of other design and construction crews, Muzak’s
professional staff tackled all challenges presented by this large and complex project.” Richard
Brown, A/V and Production Manager.
22. PECHANGA RESORT & CASINO
THE SOLUTION
California’s largest resortcasino, the Pechanga Resort & Casino recently overhauled the audio
system in its Showroom Theater with the addition of a new LACOUSTICS VDOSC® concert
system. The system design and installation was a collaborative effort between Muzak’s
Riverside based systems division and Temecula based Starway Productions. Starway
Productions provides complete production support including equipment and personel.
The 1200 seat venue, which has hosted popular performers including Olivia Newton-John,
The Temptations, Hall & Oates, Kenny Loggins, George Carlin and Chicago now boasts a
stereo, fourway loudspeaker system with six VDOSC cabinets per side. A total of sixteen
SB118 single18 inch sub cabinets are located down on the stage, and all systems are
powered by LACOUSTICS’ LA 48a amplifiers.
Also, Muzak recently completed the A/V system installation at Pechanga’s new Golf Resort
and the new Community Center.
24. ATLANTIS CASINO RESORT SPA
THE SOLUTION
This Reno, NV full-service resort combines all the elements of the perfect getaway: a desirable location,
the finest service and dining in Northern Nevada, the refuge of an all new spa and non-stop nightlife.
The Atlantis has relied on Muzak for over 20 years to keep the hotel casino up to date with the best in
audio and video systems.
For the property’s fifth expansion in 2008, they wanted to set a world-class audio and video entertainment
experience. Muzak, with the help and guidance of an audio consultant, was contracted to provide and
install state-of-the-art audio, video and control systems for the casino, ballrooms, boardroom and spa.
To complete the audio experience, Muzak installed over 600 Tannoy and Klipsch speakers supported by
three Peavey Media Matrix Nion (DSP) audio processing systems as well as a full stereo surround sound
system for their 14,500 square foot ballroom. To accomplish the very best video experience in the casino
Race & Sports Book, Muzak installed two 11-feet by 6-feet Stewart Filmscreen “Starglas” rear-projection
screens that receive Hi-Definition video content by four stacked Panasonic 15,000 lumens projectors. The
executive boardroom, seating 26 people, has a 103” display along with two additional 60” displays, table
connectivity for a variety of input sources, and touch panel integration control. The property’s common
areas boast over 125 LCD and plasma displays of various sizes as well as 19 total video projectors. All
of the casino resort’s audio, video, lighting and HVAC systems are controlled by over 40 Crestron
wall-mounted and wireless touch panels. The Crestron control system is integrated with the property’s
POS displays and the system is summed using Crestron’s RoomView control software.
These state-of-the-art audio and video technologies combine with exceptional design to make
Atlantis the place to host any event: business or pleasure.
26. NOBLESVILLE, IN: CIVIC SPACE
THE SOLUTION
The economic development department of Noblesville, IN wanted to create a warm, inviting
outdoor ambiance in their main historic square, which is also its central shopping district.
The group had approached other vendors in the past, but had no success locating a company
with the materials and expertise to arrange the system they desired.
Experts in outdoor audio applications, Muzak installed an Encompass LE system that transmits
a satellite signal to two outdoor white environmental racks, which in turn control 24 Klipsch
CA series outdoor speakers mounted to the lamp posts. The sound in the historic square is
quaint and inviting, and residents are thrilled. After a night of shopping, dining out or simply
getting an ice cream cone, the new outdoor music of historic Noblesville has encouraged resi-
dents to stroll just a little bit slower, or rest on ample park benches to take it all in.
28. MARCO ISLAND MARRIOTT BEACH RESORT
THE CHALLENGE
The largest resort on Marco Island, Florida, this Marriott luxury property includes restaurants,
retail shops, pools and activity areas on more than three miles of beach. Marco Island Mar-
riott needed a commercial sound system that enabled guests to enjoy sound wherever they
are, indoors or outdoors, throughout the property – all from a background sound system that
blends into the Balinese beauty of the resort.
THE SOLUTION
An audio design team from Muzak and Bose® used a series of FreeSpace® 360P II in-ground
loudspeakers both indoors and outdoors. The innovative design of the loudspeaker disperses
sound evenly both vertically and horizontally, so listeners can hear sound whether they are
sitting or standing in outdoor event spaces, lobby and pool areas, shops and restaurants. And
the variety of speaker types in the FreeSpace® system allowed the sound system to virtually
disappear no matter where the speakers were placed.
THE RESULT
“Wherever you go on the property, you’re hearing quality sound, and that’s contributing to the
complete experience we want to create here for our guests. And all you’re noticing is the sound.
You don’t see equipment and speakers everywhere.” Rick Medwedeff, General Manager
30. BRACCO WORLD CAFÉ
THE CHALLENGE
Bracco World Café and Island Bar wanted to create an experience for its clients that emphasized
great food and a fun, casual atmosphere. To accomplish this, they needed to balance lively music
and television with casual conversation throughout the dining experience. In addition, owner Dave
Thompson wanted to work with a single provider that to solve all of his audio/visual needs.
THE SOLUTION
Thompson was pleased to discover that Muzak fit the bill. In addition to business-friendly music,
the Muzak team was ready to design and install a custom commercial sound system as well as
flat-panels TVs to help define Bracco’s laid-back brand and welcoming guest experience.
Within the restaurant, the Muzak team designed a custom sound system around Bose in-ceiling
speakers, to provide high-performance sound while blending seamlessly into the warm and invit-
ing décor. In the patio and bar, Muzak delivered stunning video imagery and high-energy music
by incorporating nine 42” LG® plasma television monitors and Klipsch® sound equipment that
allowed guests to experience the spirit and soul of the Bracco music program in perfect detail.
THE RESULT
Together with Muzak, Bracco World Café created an inviting guest environment with music,
sound and television that allows customers to enjoy the dining experience while enjoying each
others’ company.
32. THUNDER ROAD, USA
THE CHALLENGE
Thunder Road, USA is both a racing fan’s dream come true and an audio and video masterpiece.
Complete with a 1950s diner, old-fashioned drive-in theater, racing memorabilia, interactive
displays and virtual-reality racing simulators, Thunder Road needed an audio/visual system that is
invisible to guests but essential to delivering the full power of the Thunder Road experience.
THE SOLUTION
Delivering top-quality audio and video was the primary goal throughout the space – so Muzak
selected Bose® speakers, extensive video applications including a high-end Sanyo® projector
and custom screen and a Crestron® system to operate the entire audio/visual system. Muzak also
designed and installed an extensive video distribution and television system to play custom DVDs
and allow for broadcast satellite television on race day. An estimated 250,000 fans enjoy the Mu-
zak experience at Thunder Road each year.
THE RESULT
“We couldn’t have chosen a better company to work with than Muzak. They have set the standard
and enhanced Thunder Road.” Dan Elliot, Director of Marketing
34. OVATIONS LIVE! SHOWROOM THEATER (Wild Horse Pass Hotel Casino)
THE CHALLENGE
M&M Productions and Starway Productions partnered with Muzak to provide design and consulta-
tion services for a world-class and state-of-the-art performing arts theatre for this new resort and
casino located outside of Phoenix, Arizona. Hired by JCJ Architecture, Muzak provided drawings
and specifications for the theatre’s audio, video, stage lighting, and stage curtain design. The vi-
sion of the Wild Horse management team was to create the ultimate theatre experience to ac-
commodate any production’s desire. “We want our customers to come back again and again” was
their mission to the three partners charged with creating the total experience of the new theater.
THE SOLUTION
With M&M providing input of the performing artists’ requirements and Starway’s knowledge of
full-service production and entertainment staging, Muzak went to work designing the very best
audio and video system for this application. To accomplish a best-in-class audio experience,
Muzak specified and installed a Meyer Sound Mica Line Array speaker system for the front of the
house with Meyer UPM-1P loudspeakers to accomplish front fill sound and JBL loudspeakers to ac-
complish rear fill sound – the stage monitor speakers are Meyer UM-1P loudspeakers. The front of
the house mixing is accomplished by a Yamaha PM5F digital console while the stage monitor mix-
ing is achieved with a Yamaha M7CL digital console. Full digital signal processing is performed by
two Meyer Sound Galileo 616 Loudspeaker management system processors.
35. THE SOLUTION (continued)
The stage lighting system, designed and installed by Muzak, consists of 148 channels of ETC dim-
ming, 25 Martin Mac 700 intelligent lighting fixtures and 5 large moving truss lighting structures.
The system is configured for future expansion and offers dramatic lighting effects for a wide variety
of performances and stage configurations. On either side of the stage, Muzak installed 16-foot
screens along with 10,000 lumens digital projectors for image magnification (IMAG) of the stage
performers or of other images.
To complete the experience, Muzak also designed and installed the stage curtain for this beautiful
facility. This is an Austrian design curtain which travels up and down to conserve stage space and
provide a dramatic and impactful impression before
and after performances.
THE RESULTS
This 1,400 seat theatre features nationally-known performers, entertainers, comedians, and
bands. From concept to completion, this showroom delivers the very best in audio and video
design and implementation. The management staff of Wild Horse Pass couldn’t be more pleased
with the outcome of this project and resort guests and local Phoenix area residents all look
forward to show nights!
37. AIRIA NIGHTCLUB (Wild Horse Pass Hotel Casino)
THE CHALLENGE
Upon completion of the design of Ovations LIVE! Showroom, JCJ Architecture was so impressed
with the work of Muzak, M&M Productions, and Starway Productions that this partnership group
was also hired to provide consultation for the audio, video and lighting systems for this new
nightclub. The 6,000-square-foot club would be the first upscale club in Chandler, AZ - a
30-minute drive to nearby Tempe, AZ was the necessary destination for a big night out. The club
within-a-casino concept in seen all over the Vegas strip, but this high-end nightspot would be the
first for a Valley casino.
THE SOLUTION
Muzak visited nightclubs around the Valley with the intent of designing and delivering an expe-
rience unlike any other in the Phoenix metropolitan area. The audio system provides extended
frequency response to provide pumping rock remixes and fresh hip hop mash-ups that make
your body want to move. Everything about Airia was meant to inspire exhilaration. The lighting
system provides intelligent lighting and LED fixtures for fantastic dance floor lighting effects
with brilliant visuals. The video display system is state-of-the-art with eight 65” displays, twelve
38. THE SOLUTION (continued)
42” displays, six 17” displays and three high-resolution projectors “warped and edge blended”
on to a custom 21” curved screen placed above the bar. One of the highlights of the video
system and the nightclub space is the custom LED video screen above the DJ booth. This screen
is comprised of sixty-two 2” x 96” LED color tubes that will display any image from a dedicated
LED display computer. All video sources can be displayed on any screen in any configuration
with the A/V matrix-switching system.
THE RESULT
AIRIA is an energetic nightclub surrounded by the excitement of a world class casino. Brilliant
visuals, a thumping sound system, and high-tech lighting create one of the most sophisticated
and stylish venues ever seen in the Phoenix area.
40. OUR PROMISE
In every small town, in every large city and everywhere in
between, Muzak is there. And our scope is only matched
by our soul. Our expertise, complete menu of solutions
and nationwide footprint make us the ideal partner for all
of your audio, video and integrated systems needs. Simply
put, we are committed to your satisfaction, from project
concept through completion.
