In this presentation Wayne McKenzie CFRE, FFINZ, Senior Consultant at Global Philanthropic shares how to review and develop your fundraising program to please all sides of your organisation.
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6. A. Effective and Efficient?
B. How to review and develop your program
C. Three important questions
D. Six essentials for success
IS YOUR FUNDRAISING…
STRATEGIC OR AD-HOC?
8. 1. What the CEO wants
2. What the CFO wants
A. Effective and Efficient?
- More dollars in
- Lower costs
9. Which is better?
A. Fundraising that costs 5%
B. Fundraising that costs 35%
A. Effective and Efficient?
0
20000
40000
60000
80000
100000
5
35
Spend Net
35% $35,000 $100,000 $65,000
% Spend Raise Net
5% $1,000 $20,000 $19,000
10. 1. What you want… and need…
• A fundraising plan arising from the
organisation strategic plan
• Fundraising that’s strategic not reactive (to
Board, CEO, staff requests, ad hoc projects
and ideas…)
2. What drives your fundraising plan?
3. Is your Case for Support derived from your
mission or project driven?
A. Effective and Efficient?
12. 1. Fundraising assets
2. Fundraising results
3. Fundraising SWOT
4. Fundraising Audit
B. Start with a Review
13. 1. Fundraising assets – list them
• What do you have in your favour?
• Experience
• Traditions
• Leadership
• Board support
• Major donors
• Volunteers
• Fg Programs
• Service delivery
• …
B. Start with a Review
15. 2. Fundraising results – analyse them
Are projections realistic & attainable?
B. Start with a Review
0
100
200
300
400
500
600
700
yr1 yr2 yr3 Yr4 yr5 yr6 yr7
16. 3. Fundraising SWOT
• Strengths
• Weaknesses
• Opportunities
• Threats
B. Start with a Review
17. 4. Fundraising Audit – self assessment tool
B. Start with a Review
Audit
Modules
Governance
Environment
External
Environment
Fundraising
Track
Record
Constituency
Analysis
Program
Maturity
Donor
Perspective
Fundraising
Culture
Resource
Availability
Based on commonly
accepted
competencies
Each of eight modules
contains 10 best practice
statements
Each statement suggests
a theory, concept,
strategy or best practice
important to overall
success of a
comprehensive fund
development program
18. • Better understanding of comprehensive, integrated fund
development
• Compare your program with best practice
• Create common goals and strategic direction
• Build team work
• Establish priorities for improvement
• Identify gaps, issues, challenges that should be addressed
Purpose and benefits you can expect
FUNDRAISING AUDIT
20. An effective fund development program can only
be created within a supportive and enabling
organisation.
The leadership that the Board or Council
demonstrates is critical to both short-term success
and long-term evolution towards a mature,
balanced and successful fund development
program.
AUDIT MODULE 1
Governance Environment
21. Questions include…
• Senior Fundraiser participates in strategic planning
of organisation
• Board members are donors
• Board sets fundraising policies
• …
AUDIT MODULE 1
Governance Environment
23. Findings
• Should we? Very high hopes and expectations
• Do we? Much lower with wide range of responses
Recommendations
• Involve fundraising manager in strategic planning
• Monitor fundraising performance
• Participate in fundraising process
• Establish fundraising policies
AUDIT MODULE 1
Governance Environment
29. 1. Urgent compelling case for support
2. Clear justification of needs
3. Sufficient donor & volunteer prospects
4. Effective and inspirational leaders
5. Adequate infrastructure & resources
6. Strategy for implementation
D. Six Essentials for Success
30. 1. Urgent compelling case for support
D. Six Essentials for Success
Your
Case
for
Support
A. What do you need the money
for?
B. What specific work will you do
to fulfil your vision/mission?
C. What difference will you make?
D. Is this the best way?
E. Are others doing it better?
31. 1. Urgent compelling case for support
Internal Statement
• Mission
• Goals
• Objectives
• Programs & Services
• Governance
• Staffing
• Facilities or mechanics of service delivery
• Finances
• Strategic planning and program evaluation
• History
D. Six Essentials for Success
32. 1. Urgent compelling case for support
For a specific campaign or project
• The Problem or Need
• The Vision
• The Solution
• The Cost
• The Ask
D. Six Essentials for Success
33. 1. Urgent compelling case for support
D. Six Essentials for Success
It’s not about you
It’s not about you
It’s not about you
It’s not about you
It’s about what you do
& the people you help
... and …
it’s about your donors
helping to make the world a
better place.
34. 2. Clear justification of needs
• important
• urgent
• relevant
D. Six Essentials for Success
35. 3. Sufficient donor & volunteer prospects
D. Six Essentials for Success
“We should just
ask anybody, or
everybody”
36. 3. Sufficient donor & volunteer prospects
Review - How many donors not just dollars
• Increasing or decreasing? What can you do
about that?
• Who supports you now? How acquired?
• Who could support you? How to identify and
reach them?
D. Six Essentials for Success
37. 3. Sufficient donor & volunteer prospects
How do you find new prospects currently?
… … …
… … …
… … …
… … …
… … …
D. Six Essentials for Success
38. 3. Sufficient donor & volunteer prospects
Finding new Prospects
D. Six Essentials for Success
Board
Major Donors
Management
Spec staff
Constituency
Circles
Start with
those who are
closest, most
interested &
committed?
39. 3. Sufficient donor & volunteer prospects
Finding new Prospects
Research based prospecting
a. Surveys
b. Focus groups
c. Who do you know/relationships: Board, staff, donors
d. Exercise: Organisation - what/why/who?
e. Data wealth screening (esp for major gift prospects)
f. New prospect research, based on criteria
g. Campaign Feasibility or Planning Study interviews
D. Six Essentials for Success
40. 3. Sufficient donor & volunteer prospects
Research equips you for success
Enables you to:
A. Develop a plan
B. Establish priorities
C. Determine where best to invest time
D. Determine the best people to ask
E. The best approach for asking
F. How much to ask
G. Create and nurture relationships
D. Six Essentials for Success
41. • Imagine you are seated with a potential
donor and about to ask for $50,000 for the
new …
• You panic that you don’t have enough
information.
• What do you wish you knew?
D. Six Essentials for Success
3. Sufficient donor & volunteer prospects
Research: what do you wish you knew
42. • Linkage – to the organisation
• Interest – in the cause
• Ability – to give
• History of giving
• Family background/interests/connections
• What questions s/he might have
• …
D. Six Essentials for Success
3. Sufficient donor & volunteer prospects
Research: what do you wish you knew
44. Identify,
Research
& Qualify
Inform &
Involve
Test &
Establish
Project
Interest
Ask &
Confirm
Thank, Do
& Report
Progress
D. Six Essentials for Success
3. Sufficient donor & volunteer prospects
Research:
When do you use the info?
45. 4. Effective and inspirational leaders
D. Six Essentials for Success
46. 5. Adequate infrastructure & resources:
• staff
• funds
• facilities
• technology
D. Six Essentials for Success
47. 6. Strategy for implementation
• Fundraising mix
• ROI
• Measurement indicators
• Policies
• Data & info management
D. Six Essentials for Success
48. Funding Mix – income streams
Vulnerable Less
Vulnerable
FUNDRAISING MIX
49. Funding Mix – income streams
How many legs does a stool need?
FUNDRAISING MIX
50. Funding Mix – income streams
How many legs does your fundraising have?
Annual Major Gifts
(& Campaigns)
BequestsProgram
Purpose
Source
Ongoing
programs
Projects,
Buildings,
endowment
Annual,
capital,
endowment
Current
income
Income or
Assets
Estate
51. Exercise
Place these in ROI order
A. Events
B. Bequests
C. Lotteries/Art Unions
D. Direct Mail
E. Major Gifts
F. Company Sponsorships
G. Campaigns
6. Strategy: Return on Investment
D. Six Essentials for Success
52. Exercise
How would you allocate Fg staff duties
across these roles? Draw a pie chart and
show %.
A. Bequest promotion
B. Event planning and support
C. Direct Mail Appeals
D. Major Gift cultivation and solicitation
E. Build & maintaining the database
6. Strategy: Return on Investment
D. Six Essentials for Success
53. Key Indicators for measurement and reporting
1. Performance against target
2. Cash banked
3. Funds raised (new commitments this term)
4. Outstanding pledges by year (future income)
5. Contact reports
6. Bequest intentions
7. Major donors/prospects managed
8. Bequest prospects managed
6. Strategy: Measurement
D. Six Essentials for Success
54. • Combination of current, future and lagging
indicators
• Combination of results and activities
• If in campaign, plot against timeline
• For Annual Fund/Direct Mail report on
o Total $ raised (gross & net)
o No. of donors
o % donors renewed
o Median gift
6. Strategy: Measurement
D. Six Essentials for Success
55. • Gift acceptance
• Naming opportunities
• Donor acknowledgement and recognition
• Database entry and data management
• Contact reporting
• Appeal/Project selection and info required
• Bequest policy/procedure
• Sponsorship policy/procedure
6. Strategy: Policies & Procedures
D. Six Essentials for Success