2. 1. Underpromise and overdeliver
â—Ź Give yourself plenty of time
â—Ź Save the client time and effort
â—Ź Offer something unexpected
3. 2. Always keep your promises
â—Ź Very important
â—Ź Employers judge you on it
â—Ź Treat it like an additional task
4. 3. Be organized
â—Ź How to apply
â—Ź How you reply
â—Ź How you work
â—Ź How you think and act
5. 4. Only work if you understand
â—Ź Save you time
â—Ź Save clients frustration
â—Ź Get the work done before deadline
6. 5. Extra attention to communication
â—Ź Available every 24 hours
â—Ź Need to pick up every request
â—Ź Clarify if you are unsure
7. 6. Careful with different opinions
â—Ź Ok to express it
â—Ź Not ok to assume it is your decision
â—Ź Talk with your ears
â—Ź Consider creating two versions
8. 7. Learn from feedback
â—Ź Increase customer satisfaction
â—Ź Improve your processes
â—Ź Try to find new opportunities