The reality of being a leader in the working world today means that all those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges. If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people, and creating the results needed by your team. Presented by Kevin Eikenberry, a leadership expert who leads a remote team himself, you will leave this engaging and interactive webinar with new skills and the confidence to use them. In this webinar, you'll learn: The biggest challenges remote leaders face How to systematically overcome these challenges How to take advantage of the opportunities remote teams can offer

2. Presenting Today
Kevin Eikenberry
Chief Potential Officer
The Kevin Eikenberry Group
kevin@kevineikenberry.com
Krista Brubaker
Content Marketing Specialist
BizLibrary
kbrubaker@bizlibrary.com

3. www.bizlibrary.com/free-trial
BizLibrary helps organizations succeed by improving the way employees learn.

4. Copyright 2017 Remote Leadership Institute 4
Leading Remotely:
Keys to Being a Long Distance
Leader
Kevin Eikenberry
Co-Founder
Remote Leadership Institute

5. At the End of This Session You Will Be Able To
• Describe the biggest challenges remote
leaders face.
• Define at least three ways to improve
relationships remotely between your team
members and you.
• Discuss the pros and cons of at least three
remote communication tools.
• Explain at least five specific tactics that will
reduce the anxiety of remote employees.
5Copyright 2016 Remote Leadership Institute

6. Why Does Good Remote Leadership
Matter?
• 90%+ of major projects involve remote team
members
• 75% of managers above first line supervisor
have at least one remote team member
• 60%+ of managers are members of a remote
team themselves
• The trend isn’t going away
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7. Has Everything Changed?
• More the same than different
• The differences matter a lot
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8. Remote Leadership
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9. Leadership
• Outcomes
• Others
• Ourselves
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10. What are the
challenges you face?
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11. Common Remote Challenges
• What are “they” doing?
• How are “they” doing?
• Not enough communication
• Unclear expectations
• What and How
• Fewer consequences
• Less opportunity to “check in”
• (potentially) Less trust
• Faulty assumptions
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12. We have the
responsibility to
overcome these
challenges
12Copyright 2016 Remote Leadership Institute

13. Performance Consultants Agree…
“<10 % of problems are due to a lack of capability on the
part of the worker…”
- Performance Consulting, Dana and Jim Robinson
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14. And . . .
“The fact is that the system that people work in and the
interaction with people may account for 90 or 95 percent
of performance.”
- W. Edwards Deming
Copyright 2016 Remote Leadership Institute

15. So . . .
“We need to change the system or process since we
can’t use ‘Management by Walking Around’ when your
team is around the world.”
- Kevin Eikenberry
Copyright 2016 Remote Leadership Institute

16. What Builds Working Relationships?
• Mutual understanding
• Frequent interaction
• Evidence of motives
• Evidence of competence
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17. Are we talking
friendships?
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18. Building Remote Relationships
• Create clear expectations
• Create interactions
• Make intentions clear
• Build credibility
• Build connection
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19. Building Team Relationships
• Create time and space
• Make connections
• Make it an expectation
• Make time when together
• Make time for fun
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20. Tools of the Trade
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21. Picking Your Tools
•Meetings and presentations
•IM/collaboration
•File sharing
•Email
•Your webcam
•Phone
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22. Why Don’t People Adopt Technology?
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23. Helping People Adopt Technology
•Understand why
•See it used (well)
•Training and practice
•Reinforce use
•Does their boss use it?
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24. Tool Selection – Things to Consider
•Richness
•Scope
•Asynchronous
•Synchronous
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25. Richness
• Multiple communication cues
• Verbal
• Vocal
• Visual
• Real time communication
• Questions don’t fester
• Suffers with number of people
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26. Scope
• Consistency of message
• Timing of message
• Speed wins
• Permanent record
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27. Richness vs Scope
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Richness of Media
Scope of Media
High
High
Low
Face-to-Face
communication
Video
conferencing
Individual phone
conversations
Conference calls
Voice mail
Blanket email
Hard copy
letters/memos
Web meetings
Individual email
Bettina Buechel: Using Communication Technology (Palgrave , 2001)
Wikis/ Blogs
Chat/IM
Social networking tools

28. Why are my remote team members
anxious, nervous and stressed?
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29. Reducing the Remote Worker’s Worries
• Set expectations with your team
• Include them more
• Hold “rich” one-on-ones
• Make a schedule- and keep it
• Be available other times
• Check in without checking up
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30. 30Copyright 2016 Remote Leadership Institute

31. Remote Leadership
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32. Action Plan
•Reflection and application
•Your best first step
•When?
•How else can we help?
32Copyright 2016 Remote Leadership Institute

33. A Special Offer
copyright 2016 Remote Leadership Institute
http://www.remarkablelearning.com/remote-offer

34. Contact Us…
Kevin@KevinEikenberry.com
http://RemoteLeadershipInstitute.com
http://KevinEikenberry.com
Twitter: @LeadingRemotely @KevinEikenberry
YouTube:
http://RemoteLeadershipInstitute.com/YouTube
34Copyright 2016 Remote Leadership Institute

35. Remote Leadership eLearning Course
18-part course from Vado
Topics Areas:
• Introduction to the Remote Leader
• Create and Manage Remote Teams
• Leading Effective Virtual Meetings
• Delivering Great Web Presentations
• Remote Goal Setting and Accountability
• Remote Coaching and Feedback

36. Team Facilitation Skills video course
8-part video course from
BizLibrary Productions
1. What Lead Facilitators Do
2. What Team Facilitators Do
3. Team Roles
4. Types of Teams
5. Characteristics of Teams
6. Team Effectiveness Exercise
7. Why Teams Don’t Work
8. The Case for Teams

37. Try out these video lessons
and more!
Let us know through the poll if you’d like a free trial of
BizLibrary’s online course collection.
www.bizlibrary.com/free-trial