3. What we’ll cover
Why are leads so important?
What leads do you already have?
Where are you storing your leads?
Is your website a leaky bucket?
9 practical ways to grow your leads database
Q&A
8. Is your website a leaky bucket?
Make it easy for people to get in touch
Mobile is a must
Secure site (https://)
Live chat & appointment booking apps
Lead magnets
Get a free website audit
18. Summing up
Make lead generation a daily priority
Use the right tools
Make sure you website isn’t a leaky bucket
Choose one idea and execute
Get expert help
Welcome and housekeeping
We will be recording the sessions and you can download the slides
Been a marketer since 1999
Worked exclusively with accountants & bookkeepers since 2010
Founder & CEO of Bizink
Which launched in 2012
Helps busy accountants and bookkeepers their firms using marketing
Work with several hundred firms from across the globe
When I’m not doing that,
Likes climbing mountains & frozen waterfalls for fun
Hence the picture
Nothing unless you execute it
Any of these ideas is a proven way to get clients
We’re not going to cover them in detail as each idea could be a webinar in itself
Just pick one and try and do it
If you need help - reach out to Bizink
(Anthea please post meeting link in chat)
Why?
because in B2B selling, nobody buy instantly
Marketing agencies over value things like followers, clicks and likes. Those can be high yet you make money at all
What really matters is leads in a database that you follow up over time
More quality leads almost always = more business
If you can work out how to get regular leads into your database or funnel, you have a repeatable sales and marketing model
Not relying on referrals and your firm becomes more valuable
Before trying anything I suggest today, what leads do you already have? Most firms have a bunch of potential new business right under their noses:
first remember that anyone you’ve already been in contact with is way more likely to become a client than a fresh lead
What Business cards do you have from networking events and the like?
Think back over meetings you had that didn’t turn into client engagements. Can you reach out to these people again. Timing is key in sales and marketing and perhaps now the time is right
Are there Tel and web enquiries that have not been followed up? We had a client once that was complaining the website we’d built him was not getting leads. It turned out he had 11 enquiries asking him to follow up that he’d not go it!
And if you’ve got a team, get them together and ask them to do all of the above
I’m pretty sure in most firms who aren’t start ups, you’ll have a bunch of leads right under your nose
It should be in a cloud based system
This might be your PM software but a dedicated CRM is best
A CRM will make your lead generation and nurturing much more efficient
Can automatically store emails you send to prospects and leads
Automate certain tasks like following up people with emails
Integrates with your other marketing tools
We use Zoho https://www.zoho.com/crm/
Hubspot has a free plan https://www.hubspot.com/products/crm
Insightly https://www.insightly.com/ and Capsule https://capsulecrm.com/ are popular, especially with firms in the Xero ecosystem
Make it easy for people to get in touch
Mobile is a must
Secure site (https://)
Live chat & appointment booking apps
Lead magnets
Get a free website audit. Recently changes
https://bizinkonline.com/website-audit/
What - a valuable piece of content you can give away in exchange for someone’s contact details
Why
most visitors to your website won’t get in touch and will never come back
This doesn’t mean they are not interested - just not ready to pick up the phone
with a lead magnet, they can take a smaller step and you can get their contact details so you can start a conversation
This can even be done automatically with drip marketing
How - if you’re a Bizink client we’ll create one for you
the example on screen is a business plan template and course
Your lead magnet should be something similar - based on the pain points of your ideal prospect
If that sounds hard, we’re going to help by giving you a free lead magnet
In the webinar follow up, you can choose from either a:
cashflow kit
Business Growth kit
Start up kit
These are free for you to use on your website and are created by our team who’ve also business content written for Intuit, Bank of America and Microsoft in the past
What - most of you are listed on vendor’s websites like Xero or QuickBooks. If you get traffic from their websites, make the most of it by showing those visitors a targeted page
Why - these visitors have a very specific interest. So as soon as they land on your site, you need to show them what they are interested in and make it really easy to get in touch. If you send them to your homepage and they have to dig around, they’ll leave
How - if you’re a Bizink client we’ll create one for you. Rather than explain exactly what to put on a page like this, I’m going to show you
Anthea is going to post some examples into that chat. For all Bizink website clients, we’ll create a page like this for you
https://www.ascloudservices.com/
http://www.wiicpas.com/quickbooks/
https://healthybusinessfinances.com.au/about-myob/
https://theaccountinghub.co.nz/xero/
What - send out an online survey to local business owners
Why:
Great reason to get in touch with them and make them aware of you
You then get data to write a report. Position as expert
Sending the report then becomes another chance to follow them up
How:
if you’re a Bizink client have a survey module built into every website. You can create your own survey and we’re currently writing one the all out clients can use
Send out via email and also promote on social
Ask partners like banks, lawyers to promote. Also ask existing clients
A general small business survey could work but having focus would be better. For example, choose an industry that you’d like to work more with
What
nothing beats face to face so run an event to get in front of prospects and come away with a bunch of engaged leads
Why
people buy from people, you need to build trust
Tried and tested method that will always work no matter how marketing technology changes
It’s repeatable
How
keep it small and simple (could be at your office or just a simple meeting room you can hire)
Focus on one narrow topic that you know is a pain point for clients. It could be something like this webinar - 9 practical ways to get paid faster
Use an signup form on your website or an online ticketing service like Eventbrite
If you’re struggling for people to invite, ask clients to come but bring along a friend who has a business
Charging a small fee can increase turnout and help cover costs
Make sure to have a product or service that you can promote on the day and give attendees a change to signup for a sales meeting
Alternative could be sponsor an event where you get the list of leads and perhaps get a change to speak
What
Outreach is simply directly contacting prospects
Why
Take control of you lead gen
SEO and social means waiting for leads to come to you. Outreach is about identifying who you’d like to work with and going after them
Done well it’s both scalable and repeatable
How
Prospect every day and follow up every day
Use email first and potentially call warm leads but it’s definitely not cold calling
Find email addresses using hunter.io https://hunter.io/
Try a tool like MailTag to automate follow ups https://www.mailtag.io/
It works best if you choose a niche or industry
Easier to find the leads
Can make messages more targeted
What
A paid service from LinkedIn that makes it easy to find and connect with the right kind of prospects
https://business.linkedin.com/sales-solutions/sales-navigator
Why
LinkedIn is the social network for business and you should be using it
Sales Navigator makes it much easier to find leads, connect with them and see what content they are sharing and commenting on
How
Similar to outreach techniques we just talked about but a little softer
Don’t be the person on LinkedIn who connects and just try to sell you
Get involved in discussions and reach out when appropriate
What
FB lets you create groups for free. Start a group for people you’d love to work with
Why
FB took a hammering this year but it’s still easily the world’s most popular social platform. Over 2 billion active users
Posting content won’t get you leads (does help nurture leads and engage clients)
Advertising is now quite costly and only works if you have great content
Group is free and if you put in the initial hard work at the start, really easy to run
Done well you’ll have an online community of people that are looking to you for advice
Could help you get clients from all over your country or the world - like Bizink’s group which you should join
https://www.facebook.com/groups/bizinkascend/
How
Easy - go to FB and create a free group
Small and focused is best. You want quality over quantity
At the start, you’ll need to do a fair bit of work inviting people to the group and posting content. Its good to have a plan
After 90 days you can tone it down and you’ll find people starting their own discussions
Don’t do too much selling. 90% should be advice and help
What
Leverage you expert knowledge by getting a column in the local paper or write for a website
Why
It’s hard to build your own audience to piggy back of someone else
Media outlets are looking for free content
Example - my local paper has columns from a local accountant and lawyer
Positions you as an expert
Your get your contact details are on each piece and you will get leads
How
Come up with 6 topics based on questions your clients always ask
Reach out to the local newspaper and see if they’d like you to write about them
Insist your contact details are featured at the end of each piece
You could also try an industry publication or websites - obviously they must be visited or read by potential clients
Here’s an example that I did for Accountants Daily in Australia:
https://www.accountantsdaily.com.au/columns/10032-is-ranking-highly-in-google-really-important-for-your-accounting-firm
Got a lot of interest and a good few comments
A couple became leads
I often send this article as a link
What
Are there events or conferences your ideal prospects attend? Try and get a speaking gig at them or offer to host a workshop
Why
As mentioned earlier, people buy from people
People will trust someone more they’ve seen speak as you are positioned as an expert
If you get to speak at an industry conference, there might be a big audience - which you don’t have to pay for
How
Make a list of events and conferences your ideal prospects attend
List out the pain points of your ideal prospect. Pick the two that most resonate
Sketch the outline of talk you could give on these topics
Reach out to the people who run the conference and try and get the speaking gig
Get expert help:
https://bookademo.acuityscheduling.com/schedule.php?notembedded=1