1. BILLY EUGENE BURGER
Atlanta, GA/ East AL Region
(256) 201-7023
billyburger0722@gmail.com
www.linkedin.com/pub/billy-burger/22/6a1/780/
SUMMARY OF QUALIFICATIONS
 Extensive technical and management experience with a solid academic background in system
and network administration; excellent communicator with strong leadership skills and the
ability to build cohesive teams; ability to manage multiple priorities while producing high
quality work in a fast-paced, detail oriented environment.
RELEVANT EXPERIENCE
*Note: Recent contract assignments were conducted in the Atlanta region with corporate
office locations shown for verification.
POS/Network Field Service Technician / Contract, Prosys via TEKsystems, 3265 Saturn Court
Norcross, GA 30092. ( Jan 5th
Feb 10th
2015)
 Tested and inventoried old and new technology for return to stock or preparation for new
installation projects.
 Worked with Microsoft at its retail locations, in order to verify all POS and network
equipment is functioning properly after installs.
IT/POS Technician, NCR via Field Solutions, Duluth, GA, (Multiple dates since 2010)
 Install of POS/ SSCO systems, Verifone, Igenico,and Hypercom Pin Pads, and IBM
cash register logic for Walmart.
 Completed numerous multi function printer installations and configurations.
IT/POS Technician, FUJITSU via Field Solutions, Atlanta, GA, 2013
 Handled POS (Point of Sale), store conversions, installations, and configurations for
Marshall’s and other major retailers.
IT Technician,Concert Technolgies via WorkMarket, Atlanta, GA/Birmingham AL, 2013
 Worked with Cable modems and routers for internet install/cutovers for Hibbet Sports.
Contractor/Technician, Tolt Service Group via Workmarket, Charlotte, NC, (Multiple dates
since 2010)
 Repaired, installed, and configured coupon PC printers.

2. Service Activation Technician, EarthLink Business via Spartan Resources, Anniston. AL, 2012
 Provided technical support for complex installations, customer/carrier escalations, and
non-standard CPE configurations.
 Worked with DSL/T1 circuit, CPE, LAN/WAN, IP networking configuration,
troubleshooting, and fault isolation procedures.
 Utilized logical fault isolation throughout the network including network equipment
carrier circuitry, CPE, customer wiring, and customer hardware/software applications.
Contractor/Technician, Datamax Services Inc., via Field Nation, Thousand Oaks, CA, dates
 Diagnosed, repaired, replaced and configured (IBM SurePOS 4800-742 base terminals).
 Dissembled old IBM SurePOS 742/Cash Registers, removed drives from old base
units/Logic, disasembled LCDs, connected old drives to new base units, and
reconnected/routed all cables.
Contractor/Technician, TDX TECH, via Field Solutions, Bloomington, MN, dates
 Installed and configured Western Union Point of Sales units , check printers, pin pad
installations, and configuration.
 Handled Western Union POS/PC upgrade swaps for Piggly Wiggly.
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BILLY EUGENE BURGER
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RELEVANT EXPERIENCE, Continued
Contractor/Technician, Smartsource IT Staffing, Chicago, IL, (Multiple dates since 2010)
 Installed IBM POS terminals, and refreshed/swapped/configured Lexmark printers.
Contractor/Technician, Polycom, Pleasanton, CA, (Multiple dates since 2010)
 Installed flat panel TV.
Contractor/Technician, Prism Point Technologies, Fairburn, GA, (Multiple dates since 2010)
 Refreshed/swapped/configured Lexmark printers; trained end users.
Contractor/Technician, Bobby Jones Electronics, Lexington, KY, (Multiple dates since 2010)
 Repaired Mitsubishi flat panel TV and Haier America freezer.
Business Owner/ Contractor, All American Enterprises, Atlanta, GA/Muscadine, AL, 1996 –
Present
 Managed operations including profit/loss activities.
 Supervised and trained 60+ subcontractors.
 Conducted extensive merchandising operations for openings or re-openings of major
retailers including Home Depot and Staples.
 Installed lighting fixtures, signage, merchandise shelving, and display racks.
 Created floor sets for optimal merchandise placement and display.

3. EDUCATION
BS in Systen& Network Administration, Bellevue University, Bellevue, NE, In Progress
CERTIFICATION
Cisco Certified Network Program (CCNA), In Progress
TECHNICAL KNOWLEDGE & SKILLS
Operating Systems: Windows (95, 98, XP, Vista, 7)
Networking: Cisco, Linksys, Netgear, D-Link Routers/Switches
Protocols: TPC/IP Stack
Hardware: NCRand IBM POS terminals, Ingenico Pin Pads, Printers, Multi-Functional
Devices, Intel Based Pcs. Monitor, Television, Electronics Configurations, Digital
Signage, CCD Security Cameras, Cisco Routers/Switches
Applications: MS Office (Word, Excel, Access, PowerPoint, Publisher),Wave, Metasolve
ADDITIONAL EXPERIENCE
Apollo Retail Specialist, Tampa, FL, 2012 – Present
Merchandiser, Spar Group, Auburn Hills, MI, 2012 – Present
Merchandiser, Set and Service Resources (SASR), Raleigh, NC, 2011 – Present
Merchandiser, Resource Plus, Jacksonville, FL, 2011