1. William (Bill) Menke
Billmenke2@gmail.com
PROFESSIONAL SUMMARY
Proven professional leader of Global Supply Chain with emphasis on Distribution Operations, Forward and Reverse
Logistics, Program, Project and P&L Management. Adaptive team member with strong experience in operational
improvement through change management, effective communications and critical thinking to detailed data analysis.
Firsthand experience with Lean Manufacturing and resource planning in supporting continuous financial gain.
CORE COMPETENCIES
 Distribution and Operations
 Problem Identification &
Resolution
 Change Management through
Lean Principles
 Supply Chain Strategy
 Program and Project
Management
 Global Transportation
 Continuous Improvement
 Critical Thinking
 Excellent Communication
 Effective Leadership
 P&L Driven
 Customer & Supplier
Contract Negotiations
PROFESSIONAL EXPERIENCE
Communication Test Design, Inc. (CTDI - Formerly Motorola) Elgin, Illinois
Sr. Program / Operations Manager (1/2012 – 4/2014)
Managed a 300,000 sq. ft. highly diversified state of the art Distribution Fulfillment Operations of high mix stock
keeping units utilizing ASRS, RF Scanning and a user friendly WMS. Led a highly diverse staff of management and
direct labor personnel supporting a flexible 5x24 operating schedule. Developed new customer relationships,
negotiated longstanding and new customer contracts and renewals, initiated statements of work, service level
agreements and transactional pricing. Project managed multiple new product introductions.
 Led an operations staff of full time and agency employees, creating cross functional work teams.
 Managed ~30,000 Customer owned inventory sku’s within ~40,000 dynamic automated storage locations.
 Developed key talent through new hire and employee involvement programs.
 Enhanced customer relationships by strengthening common goals through increased partnering.
 Created two Vendor Managed Inventory (VMI) initiatives reducing inventory carrying costs in excess of $10M
with 1200 sku’s.
 Provided company metrics and key performance indicators for each OEM,managing customer expectations.
 Developed business roadmaps as a liaison between customer desires and company capabilities, identifying
program gaps utilizing my operations experience.
 Re-negotiated and executed a multi-year, multi-million dollar contract with Motorola Solutions. Provided
customer savings of +$2M, while sustaining expected profit margins.
 Executed a multi-million dollar contract with Motorola Mobility in sustaining a current business model while
customer is undergoing ownership changes.
 Project Manager for new Distribution business transitions for WOW!,BTI, Verizon and Cricket customers,setting
in place Operations process and controls.
 Created Customer program relationships improving longevity partnerships while maintaining current expectations.
(Motorola Solutions, Motorola Mobility, WOW!,Verizon SM, BTI, Cricket, and Golla)
 Developed and delivered the operations Crisis Management programs including the Business Continuity Plan.
 Led the KPMGSSAE16 Process Controls certification process for Cricket.

2. W i l l i a m M e n k e P a g e 2
Communication Test Design, Inc. (CTDI) Elgin, Illinois
Sr. Operations Manager (1/2006 – 1/2012)
Successfully transitioned OEM to CTDI (3PL), delivering world class Global Distribution and Warehousing. Directed
a highly diversified workforce through company transition and ongoing operations meeting Customer expectations.
 Established an ongoing 3PL activity-based pricing model while creating new business policies and procedures.
 Transitioned to and then led the CTDI/Motorola Global Fulfillment Center.
 Created key performance indicators (KPI’s) in supporting contracted service level agreements (SLA’s).
 Managed an operations staff of full time and agency employees, creating cross functional work teams.
 Increased bin storage capacity by 15% through implementation of an inventory excess and obsolescence program.
 Instrumental in implementing Lean methodologies earning the Supplier Lean Participation Award.
 Implemented departmental P&L targets for labor expense (direct and indirect), scrap,and capital costs.
 Developed a Business Continuity Plan (BCP’s),utilizing multiple company sites and locations.
 Project managed the transition of an Illinois based Repair and Logistics Fulfillment Center to CTDI Lakeside, TX.
 Coordinated an aggressive scrap and resale program for our CTDI Nashville, TN Repair and Logistics operations.
Motorola Inc. Elgin, Illinois
Operations Manager (9/2001 – 1/2006)
Managed best in class Global Distribution and Warehousing operations within a 220,000 sq. ft. facility. Project
managed the transfer of the Distribution Center,including facility readiness,staffing, and inventory management.
 Relocated to Elgin, IL managing Global Transportation of ~$14M freight spends delivering ~$800K site savings.
 Utilized state of the art Warehouse Management Systems including high speed ASRS systems for ~25,000 sku’s.
 Project led successfulproduction line renovations resulting in $400k labor savings with improved efficiencies.
 Created process controls to qualify for the Customs-Trade Partnership against Terrorism (C-TPAT) membership.
Motorola Inc. Suwanee, Georgia
Global Transportation Manager, Distribution Manager (12/1997 – 9/2001)
Led the startup of an $800 million annualized sales Distribution operation for the Motorola’s Two-Way Radio product.
Managed the transition of four production lines, 1500 unique sku’s with inventory values of $60 million.
 Created process controls, inventory, delivery, quality KPI’s and multiple department cycle time measurements.
 Delivered Global Transportation planning to Suppliers, Customers and Company.
EDUCATION
 Iowa Wesleyan College -- Mt. Pleasant,Iowa
PROFESSIONAL TRAINING
 Lean Manufacturing Awareness training – Elgin, Illinois
 Georgia Tech Logistics Professional, Georgia Institute of Technology – Atlanta, Georgia
 Managing Projects, The George Washington University – Schaumburg, Illinois
 Various Management Courses, Motorola Management Institute – Schaumburg, Illinois
TECHNOLOGY SUMMARY
 Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Project, Visio)
 Brio Reporting/Query Tool
 Warehouse Management Systems (DEC,MCS, Yantra, OLP,eTOS,RTS)
 ERP Systems (MCS, Oracle 10.7 and 11i, Clarify)
AWARDS
 Interstate Partners Northwest Parkway Board Member
 Council of Supply Chain Management Professionals
 Knights of Columbus Financial Secretary and Treasurer
 Little League board president and recipient of Divisional ‘Volunteer of the Year’ award