Career summary; Philosophy of Leadership, Ethics, Mentoring, Communication, and Change.

1. Bill Emery, RN
P.O. Box 25445, Colorado Springs, Colorado,
80936
Phone (719) 964-7977
Email: bill_emery@msn.com

2. To whom it may concern:
I am seeking a leadership position with your organization. I am very interested in working for a company that values
excellent patient care, loyal and committed employees, and encourages creative thinking merged with efficiency and safety.
I am a licensed RN and have worked for several years in a Health Grades Top 50* Magnet hospital. I have received
numerous compliments and honors from patients and coworkers regarding the quality of care I have provided. My strengths
include being a team player, a strong energy level, critical thinking with attention to details, dependability, and a positive
attitude.
In addition to my health care experience I have more than 25 years of previous business management and customer
service experience. My background includes progressive movement in companies where I have had substantial inter-
departmental interaction. I was a key member in a systems implementation project and managed a business expansion
project including facility redesign and logistics. With a rapidly growing small business I managed operations and several
moves to larger facilities.
I would appreciate your consideration for a position with your organization and can be reached at (719) 964-7977 or
by email at bill_emery@msn.com anytime. I look forward to hearing from you very soon.
Sincerely, William D. Emery
* Health Grades http://www.healthgrades.com/quality/top-hospitals-2015

3. I am a professionally licensed RN who enjoys being part
of, as well as leading, a successful and productive team.
Having to adjust to rapidly changing situations, I try to
develop innovative and creative solutions to problems.
I work well on my own initiative and can demonstrate
the high levels of motivation required to meet the demands
of the circumstances. Having developed my nursing skills
in an Acute Care Medical-Surgical unit, I have consistently
shown an ability to remain calm in stressful conditions.
As an experienced business manager with educational
credentials, I take pride in developing subordinates and
students, encouraging them on their personal career paths.

4. I am now looking to build on my range of
technical skills within a leadership position. I am
very interested in working for a company that
values excellent patient care, loyal and committed
employees, and encourages creative thinking
merged with efficiency and safety.

5. 2009-date: RN, CNA, Telemetry Tech; Penrose
Hospital, Colorado Springs, Colorado
 Medical-Surgical Nurse on Stroke/Respiratory
Unit.
 NIHSS Stroke Certified.
 Member of Unit Practice Council.
 Member of Hospital Falls Committee.
 Recognized as MVP-Patient Safety (2014).
 Honored with Halos for Heroes (2011).

6. 2014-date Wellness Clinician/Coach: HealthYou,
Colorado Springs, Colorado
 Health and wellness screenings.
 Telephone or in-person follow-up coaching with
clients at high risk for heart disease or diabetes.
 National travel assignments for on-site
screenings.

7. 2008-2010: Substitute, grades K-12, Technology
Services Special Projects
 Harrison District 2, Colorado Springs, CO
 Academy District 20, Colorado Springs, CO
 School District 11, Colorado Springs, CO

8.  2006-2008 Administrative Services Manager
Credit Service Company, Colorado Springs, CO: Managed new
department, coordinated relocation, facilitated floorplan redesign.
 1996-2006 Customer Service/Call Center,
Accounts Receivable/Collections Manager
Cook Communications Ministries, Inc., Colorado Springs, CO:
Managed wholesale division Customer Service/Account Reconciliation
departments, member of systems conversion team to JDEdwards,
management of Accounts Receivable/Credit/Collections department,
managed Pricing/Promotions system.

9.  1991-1996 Mail Order Customer Service/Call
Center
Current, Inc., Colorado Springs, CO: Incoming Call Center
Supervisor, Warehousing Administrative Assistant
 1983-1991 Mail Order Operations
Music In Motion, Richardson, TX: Management of Operations
(Inventory, Shipping/Receiving, Order Processing, Warehousing),
Sales/Service at local and national events.

10.  Enrolled in RN to BSN Online program, 2015.
Colorado Mesa University, Grand Junction, CO
 Associate of Science degree, 2013.
Pikes Peak Community College, Colorado
Springs, CO
Major: Nursing.
 Bachelor of Arts degree, 1983, Cum Laude.
University of Texas at Dallas, Richardson, TX
Major: Music Performance, Education.
 Associate in Arts and Science degree, 1981.
Cedar Valley College, Lancaster, TX
Major: Commercial Music.

11. Additional coursework
 Business Law; University of Phoenix, 1997,
Colorado Springs, CO
 Financial Accounting; University of Texas at
Dallas, 1986, Richardson, TX
 World Music, Economics; University of
Wisconsin, 1980, Madison, WI
 General Studies; University of Minnesota, 1975-
1979, Minneapolis, MN

12. As a nurse, I provide care, support, and encouragement needed to assist a person,
family, or community to experience better health and wellness in order to enjoy a life in
which they can fully participate, whether physically, mentally, emotionally, or spiritually.
I count it a privilege to extend these functions to those entrusted, or assigned, to me. To
do so, I rely on my education, training, and personal experiences to lead and provide
individualized care.
To lead, or be a leader, requires a combination of skills and character. Accountability
and commitment to the organizational “principles” and goals is needed, but the nurse
must also use appropriate nursing judgment. Skills must be refined to provide for an
“increasingly independent and interdependent” (Sigma Theta Tau, 2005, p. 12) patient.
However, the patient needs to remain the central focus and all efforts to bring the patient
towards better health should be paramount. Continual awareness of the dynamic nature
of health needs to be considered as well.

13. The nurse leader should be consistent in promoting health on the primary prevention level,
modeling and advocating better nutritional habits, decreased substance use and abuse,
increased physical activity, and healthier lifestyle choices (Kearney-Nunnery, 2012, p. 65). In
short, the whole person needs to be addressed; holistic, individualized care is necessary. As
Moore (2010) states, the nurse leader should be “intelligent and skillful in [the] technical
aspects of medicine [but] equally wise and practiced in dealing with people” (p. 31).
It is essential to integrate the four aspects of a person (body, soul, mind, and spirit) and
bring healing when disease or illness is present. My philosophy of nursing includes the
theories of Lippett, Havelock, and Rogers which all echo the essential core of Lewin’s Field
Theory (Unfreezing, Moving, Refreezing) and the need for change agents (Kearney-Nunnery,
2012, pp. 207-212). The nurse is in a unique position to be a change agent to help our patients,
residents, or clients achieve optimum health in his or her life. I believe that by taking only take
ninety seconds to get beyond the medications and connect with our patients, it can make a
substantial difference.

14.  Registered Nurse (RN), State of Colorado
License # RN1625075
 Basic Life Support (BLS), Healthcare Provider,
American Heart Association
 NIHSS Stroke Certification, National Stroke
Association
 Substitute Teaching, State of Colorado
License # 119858
 Music Teaching, All level, State of Texas
License # 471-68-98-08
 Member, American Nurses Association (ANA)
 Member, Colorado Nurses Association (CNA)

19. Ethics, in nursing, is an encompassing arena of basic human rights including beneficence;
justice and fidelity; self-determination and autonomy; full disclosure and veracity; informed
consent; and privacy and confidentiality (Kearney-Nunnery, 2012, p. 228) in combination with
a personal values system. While a nurse can objectively ascertain a person’s rights, the nurse’s
personal values related to the client (or patient) are subjective.
To effectively meet a patient’s needs, the nurse must have a full commitment to the patient
regardless of any personal bias (American Nurses Association (ANA), 2015, p. V); the nurse’s
opinions must remain neutral while promoting wellness and healthier choices to the patient
(p.1). It is equally important to inwardly consider Provision 5 of the ANA’s Code of Ethics, to
“advocate for practices that keep themselves safe [as well as their patients] (Cipriano, 2015,
p.15).

20. “Bill Emery did a fabulous
job with taking care of me. I
can be very needy and he
always was ready to take
care of me or explain what
was going on. … Thank you
for caring.” – Tony D.

21. “Bill – Nurse, 4th Floor. Very
calming personality. Would
request in the future if I had
to!” – Alison H.
“Bill is an amazing nurse and
mentor. He is professional,
knowledgeable, kind, and
caring… everything you would
want in a nurse.” – Rhoda S.
(student nurse).
“The day that Bill was my
nurse, I felt that I got excellent
health care! He went above and
beyond what was required of
him. I sincerely appreciate the
hospital giving me such a a fine
person for my care.” – John E.

22. Kearney-Nunnery (2012) states, “A critical thinker needs to be able to tolerate ambiguity
and remain open to surprises” (p. 128). With this statement in mind, I approach each day as
being unique and different from the previous one, even if I return to the same patients.
As a nurse-leader in an acute-care setting, I get the privilege of working closely in an
interdisciplinary setting. I am involved with the hospitalist (doctor) in developing the ongoing
plan of care for the patient. Internally, I interact with case managers; physical and
occupational therapists; speech therapists; the emergency room; chaplains from Spiritual Care;
and technicians from Ultrasound, Radiology, Cardiology, and I-T (Information Technology).
Externally, I work with families and communicate with nurses at facilities where my patient
may be going upon discharge. Each interaction requires a different communication strategy;
Berlo’s Source-Message-Channel-Receiver (SMCR) communication model being the most
representative. Berlo (1960) developed the SMCR model to reflect the “communication skills,
attitudes, knowledge, social system, and culture” (as cited by Kearney-Nunnery, 2012, p. 110)
of both parties in an interaction. Different words and information are chosen based on the
other party’s interest in the patient.

23. I think Leary’s reflexive model is also appropriate with patient interactions (p. 111). To
the degree of dominant or submissive behavior present, the opposite response is obtained, and
to the degree of love shown, the response is similar. A recent example I could use would be an
80-year-old patient with dementia who was very apprehensive about needle sticks (insulin, IV
starts, blood draws). We had much better success with her when I gave her information about
what we were going to do (dominance/submission) and explained it in a loving, caring
manner (love/love).
I am also in a unique position for mentoring. Each day I work with one or more aides,
and often I have student nurses shadowing me. To the aides, I explain what goals I might have
for the patient on a particular day, involve them with assistance in procedures, and if they are
in nursing school, help them apply the theory to the actual situation. I am mindful of non-
verbal mentoring, that attitudes and behaviors are witnessed and remembered.

24. When students are with me, I involve them as much as possible with the patient, understanding I am
modeling a working nurse. I attempt to demonstrate respect by introducing them to the patient and writing
their names on the white board with mine, determining what level of school they are in and providing
opportunities to practice their skills. I try to help them with critical thinking (as my preceptors and certain
RNs did when I was a student and aide), asking them to consider why certain orders were entered by
doctors, what possible side effects the medications might have, and considering how our potential actions fit
into the discharge plans for the patient. I have had (and still have) excellent mentors around me and I try to
be, as Carr (2008) lists, “a role model and effective teacher, being approachable, enthusiastic, [and] caring”
(p. 465). I would like to think that my previous education background helps me provide good experiences
for the student and aides.
I don’t take the responsibility for mentoring or communicating lightly; what I say directly impacts the
care received by patients. If I am aware of something and fail to mention it to a doctor, or minimize a
situation, a patient might not get the appropriate medication or treatment. I’m not close to perfect by any
stretch of the imagination but in trying hard and learning from my mistakes, I am a better nurse every day.

25. THE NEW CENTURY BIG BAND
 MONTHLY CONCERTS AT VIEW POINT AND
VILLAGE AT SKYLINE SENIOR LIVING CENTERS
 ANNUAL SENIOR CITIZEN DINNER/DANCE
 MONTHLY BIG BAND SUNDAY (FOOD DRIVE)
 ARTHRITIS FOUNDATION GALA

26.  American Nurses Association. (2015). Code of Ethics for Nurses. Silver
Springs, MD: Nursesbooks.org. Retrieved from:
http://www.nursingworld.org/MainMenuCategories/EthicsStandards/C
odeofEthicsforNurses/Code-of-Ethics-For-Nurses.html
 Carr, J. (2008). Mentoring student nurses in the practice. Practice Nursing,
19(9), 465-467. Retrieved from:
http://ezproxy.coloradomesa.edu:2074/ehost/pdfviewer/pdfviewer?sid=
3772e0c5-903b-4dc7-944a-1e676d9f13f1%40sessionmgr115&vid=0&hid=126
 Cipriano, P. (2015, March). ANA helps nurses achieve better health and
healthier work environments. American Nurse Today, 10(3), 15
 Kearney-Nunnery, R. (2012). Advancing Your Career: Concepts of Professional
Nursing (5th ed.) Philadelphia, PA: F.A. Davis Company.
 Moore, T. (2010). Care of the Soul in Medicine (1st ed.). Carlsbad, CA: Hay
House.
 Sigma Theta Tau. (2005). Resource Paper and Position Statement on: Leadership
and Leadership Development Priorities. Retrieved from:
http://www.nursingsociety.org/aboutus/PositionPapers/Documents/po
sition_leadership. pdf